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APPLE
INTRODUCTION
Apple is an international corporation that is involved in design, development and
distribution of consumer electronics, personal computers and computer software. It is
mostly recognized for hardware such as iPhone smartphone, iPod media player, and Mac
computers, and softwares such as OS X, the Safari web browser and iOS operating systems
among other softwares.
Apple was founded in April 1976 by Steve Wozniak, Ronald Wayne and Steve Jobs with a
sole purpose of developing and selling of computers. Since then, it has experienced
consistence growth. Today, Apple Inc. stands as the second largest IT Company in the
world after Samsung Electronics. Like any other corporation, Apple’s performance has
been fluctuating from time to time. This has been attributed by factors which emerge from
within the organization (internal factors) and those that emerge from outside the
organization (external factors) (Yu & Zhang, 2010). Apple has not been on success always.
In 1996, Apple was declared bankrupt and Steve Jobs, one of the founders sought job to
save his company (Hoover, 2001). In 1997, the price per each Apple’s share cost $3.30. The
company grew and by 2011, the price per share was $339.87 (Martins, 2011).
INTERNAL FACTORS AFFECTING THE ORGANIZATION
• High Profit Margins
Apple products tend to have higher prices than it’s all competitors. Its top-priced products become
a vulnerability for the company because consumers can easily select products of comparable
quality but at a lower cost. Though they have competitive advantage over all others due to their
state-of-the-art technology but at the same time competitors take advantage of their lower prices.
• Limited Distribution Network for its products
Apple Inc. has a limited distribution network because of its policy of exclusivity. The company
carefully selects the authorized sellers of its products, such as iPhones and Macs. This strategy
limits overall market reach and products are not readily available in all areas.
• Dependence of sales on high-end market segments
Because of its premium pricing strategy, Apple Inc. has the weakness of sales dependence on high-
end market segments.
EXTERNAL FACTORS AFFECTING THE ORGANIZATION
• Tracking Allegations
In a complaint submitted to German and Spanish regulators, prominent privacy activist Max
Schrems claimed Apple had broken EU privacy law by allowing iPhones to track users for
advertising purposes without obtaining consent.
• Software / Hardware Incompatibility
Apple wants to control very precisely what is plugged onto their systems, and therefore what their
software has to handle. Apple is not a software or a hardware company, it is a user experience
company that uses software an hardware to deliver a certain set of features for the user. This is one
of the disadvantages Apple products do have on it’s competitors.
• Lack of Innovation
With the passage of time Apple has kind of lost its innovative touch. The range of the products are
upgraded with regular intervals but this upgradation doesn’t bring big changes or innovations
rather hike in prices of the new models.
THE COMPETITIVE ENVIRONMENT
Understanding of business environment is important for managers because environmental awareness
can help managers to identify various threats on time and serve as an early warning signal. It helps in
tapping useful resources. Environment is the source of all resources a business needs for its operation.
It is important for managers to understand this aspect of the business environment because it can
affect their firm and how it should be run. No business is insulated from the outside environment.
Things like political decisions, for example, can have a huge impact on a firm by changing tax laws or
regulatory regimes.
SWOT ANALYSIS
STRENGTHS
• Brand loyalty
• Strong Advertising Campaigns
• Innovative Products
• Focus on Consumer Needs
• Elegant Designing and Technology
WEAKNESSES
• Higher prices restrict sales in some
regions
• Each year new product’s induction
slows down the sales of previous
models
• Patent Infringements
• Software / Hardware Incompatibility
• Limited Market Outreach
OPPORTUNITIES
• Market gap between competitors
• Enhancing the distribution networks
• Introduction of new product line
• Leveraging consumer loyalty for
increased growth
THREATS
• Imitation and duplication of products
by competitors
• Rise in new competitors in the
market
• Aggressive price competition with
the competitors who offer extremely
low prices
• Rise in labor costs
• Reduce the profit margin for the
company
5C Analysis
Apple Company
When focusing on the company, it is important to address issues such as the products, competitive advantages, technology, culture, and goals of
Apple Inc. It is also important to explore its strengths and weaknesses. Apple’s main products are Mac, iPad, iPhone, Watch, TV, and Music.
These are the products that have made the company one of the most successful ones ever in history.
Apple’s Collaborators
The list Apple’s collaborators is quite big. It works with a number of suppliers from different countries. Some of the notable suppliers are
Broadcom Inc., Skywork Solutions Inc., Qorvo in the USA; NXP Semiconductors in the Netherlands; Foxconn in Taiwan; Goertek and Luxshare
in China; and Murata in Japan.
Apple’s Customers
Understanding customers’ needs, wants, and buying patterns is an important part of situation analysis. Apple has approximately 1 billion
customers and 1.4 billion active devices around the world. This demonstrates how massive the market is for the company. Many customers are
so loyal that every time Apple introduces a new device, they buy it without paying any heed to prices.
Apple’s Competitors
Apple’s main competitors in the smart phone market are Samsung, Huawei, and Xiaomi. Its main competitors in the personal computer market
are Lenovo, HP Inc, Dell, Acer, and Asus. These competitors put a lot pressure on Apple in its global markets.
Apple’s Climate
The last factor to address in the 5C analysis of Apple is the climate (also called context). Apple like any other organisations, is affected by
multiple macro-environmental factors. For instance, the trade war between the USA and China may affect its operations in China. Likewise, as
weak economic conditions impact on consumer spending power, a lot of customers decide not to go for new version of devices. On the contrary,
the economic stability of many developed countries can create growth opportunities for Apple.
Five Forces Analysis of Apple Inc.
Apple’s strategies are partly based on the need to address forces in the external business environment. These
forces can limit or reduce the firm’s market share, revenues, profitability, and business development potential.
This Five Forces analysis, based on Porter’s framework, points to the following strengths or intensities of
external factors in Apple Inc.’s industry environment:
1. Competitive rivalry or competition: Strong force
2. Bargaining power of buyers or customers: Strong force
3. Bargaining power of suppliers: Weak force
4. Threat of substitutes or substitution: Weak force
5. Threat of new entrants or new entry: Moderate force
Importance of Analysis in providing vital insight into the business environment
Business analytics can help companies make better, more informed decisions and achieve a variety of goals.
By leveraging data, businesses can: Better understand consumer behavior. Gain insight into their competitors.
This is essential because analytics assist humans in making decisions. Therefore, conducting the analysis to
produce the best results for the decisions to be made is an important part of the process, as is appropriately
presenting the results.
Some of the major advantages of performing business analysis are:
• Data analytics helps an organization make better decisions.
• Increase the efficiency of the work.
• The analytics keeps you updated of your customer behavioral changes.
• Personalization of products and services.
• Improving quality of products and services
Critical Analysis of Strategies Used by Apple
Apple Inc. had small number of strategies to follow like premium pricing, product segregated strategy, less or but integrated products,
low focus on market share, low shareholder return policy and global cheaper marketing. Apple Inc., being among the most successful
brands of world and marked performance of implemented strategies, although, had faced lots of critics on its strategies.
Apple’s widely criticized strategy as always and obvious is the strategy of premium pricing (Nair 2014), the product market segment of
Apple is higher, medium and upper class of economy making it difficult for the average people to purchase. Moreover, major
competitors are consistently working of price minimization strategy, like Google plans to introduce less than $100 smartphone in India
and free android software availability to Samsung intensified competition (Dutton 2014).Apple is not really an inventory but a trend
setter, following up their differentiation strategy they try to bring something which is complete and if it’s not they retain it rather to
market, exposing Apple to giving up short term but critical market opportunities helping Apple to maintain their share until new product
offering (Farber 2013).
Apple’s integrative strategy of full package of hardware mobile and software iOS is the most appreciated facilities with million
applications from third party but is not cost effective, in 2013 out of every four smart phone sales iphone purchased is one (Meyer 2013).
Alex Wilhelm in his article published in 2014 criticized the lower cash return policy of Apple Inc. to its shareholders while company has
above $100 billion as there cash reserves. Weaker inorganic growth strategy as compared to competitors also could be hazardous for
company as ‘Apple had one acquisition per year for past 25years compared to Microsoft’s 45, Google 40 and CISCO 30 (Cheney 2010).
Apple also believed to be trend setter in cheapest strategy of marketing via patents wars. In normal business they would have to spend
millions and even billions to spend on high profile shows and timing, but thanks to this strategy, they are everywhere every time every
channel for free. Although, now they won the law suites but not all of them, which costs at Apples image (Galasoo2014).

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EB Presentation.pptx

  • 1. APPLE INTRODUCTION Apple is an international corporation that is involved in design, development and distribution of consumer electronics, personal computers and computer software. It is mostly recognized for hardware such as iPhone smartphone, iPod media player, and Mac computers, and softwares such as OS X, the Safari web browser and iOS operating systems among other softwares. Apple was founded in April 1976 by Steve Wozniak, Ronald Wayne and Steve Jobs with a sole purpose of developing and selling of computers. Since then, it has experienced consistence growth. Today, Apple Inc. stands as the second largest IT Company in the world after Samsung Electronics. Like any other corporation, Apple’s performance has been fluctuating from time to time. This has been attributed by factors which emerge from within the organization (internal factors) and those that emerge from outside the organization (external factors) (Yu & Zhang, 2010). Apple has not been on success always. In 1996, Apple was declared bankrupt and Steve Jobs, one of the founders sought job to save his company (Hoover, 2001). In 1997, the price per each Apple’s share cost $3.30. The company grew and by 2011, the price per share was $339.87 (Martins, 2011).
  • 2. INTERNAL FACTORS AFFECTING THE ORGANIZATION • High Profit Margins Apple products tend to have higher prices than it’s all competitors. Its top-priced products become a vulnerability for the company because consumers can easily select products of comparable quality but at a lower cost. Though they have competitive advantage over all others due to their state-of-the-art technology but at the same time competitors take advantage of their lower prices. • Limited Distribution Network for its products Apple Inc. has a limited distribution network because of its policy of exclusivity. The company carefully selects the authorized sellers of its products, such as iPhones and Macs. This strategy limits overall market reach and products are not readily available in all areas. • Dependence of sales on high-end market segments Because of its premium pricing strategy, Apple Inc. has the weakness of sales dependence on high- end market segments.
  • 3. EXTERNAL FACTORS AFFECTING THE ORGANIZATION • Tracking Allegations In a complaint submitted to German and Spanish regulators, prominent privacy activist Max Schrems claimed Apple had broken EU privacy law by allowing iPhones to track users for advertising purposes without obtaining consent. • Software / Hardware Incompatibility Apple wants to control very precisely what is plugged onto their systems, and therefore what their software has to handle. Apple is not a software or a hardware company, it is a user experience company that uses software an hardware to deliver a certain set of features for the user. This is one of the disadvantages Apple products do have on it’s competitors. • Lack of Innovation With the passage of time Apple has kind of lost its innovative touch. The range of the products are upgraded with regular intervals but this upgradation doesn’t bring big changes or innovations rather hike in prices of the new models.
  • 4. THE COMPETITIVE ENVIRONMENT Understanding of business environment is important for managers because environmental awareness can help managers to identify various threats on time and serve as an early warning signal. It helps in tapping useful resources. Environment is the source of all resources a business needs for its operation. It is important for managers to understand this aspect of the business environment because it can affect their firm and how it should be run. No business is insulated from the outside environment. Things like political decisions, for example, can have a huge impact on a firm by changing tax laws or regulatory regimes.
  • 5.
  • 6. SWOT ANALYSIS STRENGTHS • Brand loyalty • Strong Advertising Campaigns • Innovative Products • Focus on Consumer Needs • Elegant Designing and Technology WEAKNESSES • Higher prices restrict sales in some regions • Each year new product’s induction slows down the sales of previous models • Patent Infringements • Software / Hardware Incompatibility • Limited Market Outreach OPPORTUNITIES • Market gap between competitors • Enhancing the distribution networks • Introduction of new product line • Leveraging consumer loyalty for increased growth THREATS • Imitation and duplication of products by competitors • Rise in new competitors in the market • Aggressive price competition with the competitors who offer extremely low prices • Rise in labor costs • Reduce the profit margin for the company
  • 7. 5C Analysis Apple Company When focusing on the company, it is important to address issues such as the products, competitive advantages, technology, culture, and goals of Apple Inc. It is also important to explore its strengths and weaknesses. Apple’s main products are Mac, iPad, iPhone, Watch, TV, and Music. These are the products that have made the company one of the most successful ones ever in history. Apple’s Collaborators The list Apple’s collaborators is quite big. It works with a number of suppliers from different countries. Some of the notable suppliers are Broadcom Inc., Skywork Solutions Inc., Qorvo in the USA; NXP Semiconductors in the Netherlands; Foxconn in Taiwan; Goertek and Luxshare in China; and Murata in Japan. Apple’s Customers Understanding customers’ needs, wants, and buying patterns is an important part of situation analysis. Apple has approximately 1 billion customers and 1.4 billion active devices around the world. This demonstrates how massive the market is for the company. Many customers are so loyal that every time Apple introduces a new device, they buy it without paying any heed to prices. Apple’s Competitors Apple’s main competitors in the smart phone market are Samsung, Huawei, and Xiaomi. Its main competitors in the personal computer market are Lenovo, HP Inc, Dell, Acer, and Asus. These competitors put a lot pressure on Apple in its global markets. Apple’s Climate The last factor to address in the 5C analysis of Apple is the climate (also called context). Apple like any other organisations, is affected by multiple macro-environmental factors. For instance, the trade war between the USA and China may affect its operations in China. Likewise, as weak economic conditions impact on consumer spending power, a lot of customers decide not to go for new version of devices. On the contrary, the economic stability of many developed countries can create growth opportunities for Apple.
  • 8. Five Forces Analysis of Apple Inc. Apple’s strategies are partly based on the need to address forces in the external business environment. These forces can limit or reduce the firm’s market share, revenues, profitability, and business development potential. This Five Forces analysis, based on Porter’s framework, points to the following strengths or intensities of external factors in Apple Inc.’s industry environment: 1. Competitive rivalry or competition: Strong force 2. Bargaining power of buyers or customers: Strong force 3. Bargaining power of suppliers: Weak force 4. Threat of substitutes or substitution: Weak force 5. Threat of new entrants or new entry: Moderate force
  • 9. Importance of Analysis in providing vital insight into the business environment Business analytics can help companies make better, more informed decisions and achieve a variety of goals. By leveraging data, businesses can: Better understand consumer behavior. Gain insight into their competitors. This is essential because analytics assist humans in making decisions. Therefore, conducting the analysis to produce the best results for the decisions to be made is an important part of the process, as is appropriately presenting the results. Some of the major advantages of performing business analysis are: • Data analytics helps an organization make better decisions. • Increase the efficiency of the work. • The analytics keeps you updated of your customer behavioral changes. • Personalization of products and services. • Improving quality of products and services
  • 10. Critical Analysis of Strategies Used by Apple Apple Inc. had small number of strategies to follow like premium pricing, product segregated strategy, less or but integrated products, low focus on market share, low shareholder return policy and global cheaper marketing. Apple Inc., being among the most successful brands of world and marked performance of implemented strategies, although, had faced lots of critics on its strategies. Apple’s widely criticized strategy as always and obvious is the strategy of premium pricing (Nair 2014), the product market segment of Apple is higher, medium and upper class of economy making it difficult for the average people to purchase. Moreover, major competitors are consistently working of price minimization strategy, like Google plans to introduce less than $100 smartphone in India and free android software availability to Samsung intensified competition (Dutton 2014).Apple is not really an inventory but a trend setter, following up their differentiation strategy they try to bring something which is complete and if it’s not they retain it rather to market, exposing Apple to giving up short term but critical market opportunities helping Apple to maintain their share until new product offering (Farber 2013). Apple’s integrative strategy of full package of hardware mobile and software iOS is the most appreciated facilities with million applications from third party but is not cost effective, in 2013 out of every four smart phone sales iphone purchased is one (Meyer 2013). Alex Wilhelm in his article published in 2014 criticized the lower cash return policy of Apple Inc. to its shareholders while company has above $100 billion as there cash reserves. Weaker inorganic growth strategy as compared to competitors also could be hazardous for company as ‘Apple had one acquisition per year for past 25years compared to Microsoft’s 45, Google 40 and CISCO 30 (Cheney 2010). Apple also believed to be trend setter in cheapest strategy of marketing via patents wars. In normal business they would have to spend millions and even billions to spend on high profile shows and timing, but thanks to this strategy, they are everywhere every time every channel for free. Although, now they won the law suites but not all of them, which costs at Apples image (Galasoo2014).