This document provides a professional profile and summary for Mamie Easter, a senior systems analyst and programmer with over 18 years of experience in mainframe and Windows environments. She has expertise in COBOL, SQL, C#, and other programming languages and tools. Her experience includes requirements gathering, design, testing, implementation, and training for systems development projects. She has served as a project manager and liaison between teams. Her most recent roles include positions as a senior systems analyst at Macy's and Akzo Nobel, where she also led a community outreach program on color and education.

1. Mamie Easter(rere48504@outlook.com)
PROFESSIONAL PROFILE
Senior Systems Analyst/Programmer with over 18 years proven successful experience in every area of the
System Development Life Cycle(SDLC) in various methodologies. Experienced 18 years in Mainframe
and 3 years Windows .Net Framework Environments.
FRAMEWORK ENVIRONMENTS
Operating Systems:
IBM OS/370, OS/390, z/OS, DOS, Microsoft Windows, .Net Framework Environments
Programming Languages:
COBOL, CICS, JCL, DB2, SQL, T-SQL SPUFI, QMF, IDMS, DYL280, EASYTRIEVE, SAS, C#
Software/Tools:
TSO/ISPF, File-Aid, FTP, Syncsort, MFT, Xpediter, Intertest, CA Endevor, Microsoft Visual Studio,
Microsoft Source Safe, Microsoft SQL Server 2008(R), SSRS, SSIS, MS Office, MS Word, MS Project,
MS Visio, MS Excel, MS Power Point, Share-point
PROFESSIONAL SUMMARY
Senior Systems Analyst/Programmer
· Provided analytical support and resolutions to various business units, including Management
Team, Customer Service Team, QA Team, Testing Team, and End Users for system operating
inefficiencies
· Provided production support for process failures, database discrepancies, Cobol, C# programs,
files, JCL errors, forms, and screen issues on call 24*7
· Participated in project estimating hours to complete, line of code, sizing, resources, milestone
reports for all phases of the SDLC
· Accountable for system modification and new development requirements gathering, facilitating
meetings with end users
· Accountable for data mapping for system enhancements and new applications
· Developed system documentation - requirements, including functional, technical design, process
flows, test plans, implementation plans, deployment status documents, and project turnover
documents
· Facilitated documentation review meetings
· Responsible for writing, coding, unit, and system testing, documenting, new programs and
program modifications for new system and maintenance for mainframe applications
· Responsible for peer reviews, documenting results and facilitating meetings
· Designed developed C# Windows Forms - wrote program code for POS application adding new
buttons on Main Menu Form to Launch new screens Microsoft Visual Studio, debugging, and unit
testing
· Responsible for creating Client Report Definition files (.rdlc) Microsoft Visual Studio for Human
Resources
· Designed and maintained development and QA databases, wrote queries and stored procedures
Microsoft SQL Server
· Maintained existing Windows Forms POS applications via Microsoft Visual Studio
· Implementation application version control maintained via Microsoft Source Safe
· Executed user acceptance testing and created systems change documentation to obtain end user
signoffs upon project completion
· Served as a liaison for cross functional teams within and outside of company
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2. · Created system training documentation and conducted training seminars for cross functional
teams and end users
· Served as project manager on numerous projects
Analyst Ops Sr
· Designed and implemented deployment, rollout, and migration strategies for application
development projects, including defining the support process and the turnover to operations team
and help desk
· Coordinated the infrastructure aspect of applications development projects, serving as a liaison
between all Macy’s and Citi project groups
· Trouble shooting issues with development, test, and installed systems, identifying/ensuring the
resolution of infrastructure and system problems
· Ensured infrastructure groups are aware of the timeframe and resource needs to support the
implementation of new and/or changed systems/applications
· Participated in project estimations, providing insight for time and resource needs for the
infrastructural elements for all application development projects
· Accountable for generating all system change tickets and facilitating approvals and completion
· Responsible for developing system documentation, training documentation and training peers and
end users
PROFESSIONAL HISTORY
Macy’s System and Technology -Lorain, Ohio, 2013 - 2014
Analyst Ops Sr
Akzo Nobel - Strongsville, Ohio, 2007 - 2012
Senior Systems Analyst/ Programmer
Antares/Medical Mutual Of Ohio - Cleveland, Ohio, 2007 - 2007
Senior Systems Analyst/ Programmer(KForce Contractor)
Key Bank- Brooklyn, Ohio, 2006 - 2006
Senior Systems/ Programmer (Tek Systems Contractor)
Navy Finance Center- Cleveland, Ohio, 2002 - 2005
Senior Systems/ Programmer (CACI Contractor)
EDUCATION
· Detroit College of Business(Davenport University), Bachelors Business Administration,
Emphasis: Computer Information Systems
· Mott Community College, Associates Liberal Arts, Emphasis Communications - Journalism
COMMUNITY INVOLVEMENT
Akzo Nobel Paints LLC, North America(Glidden): Colorful Classrooms Curriculums: Strongsville, Ohio
2009-2012
· Project Leader for Colorful Classrooms Curriculum Community Project
· Developed Curriculum lesson plans on color for elementary school students grades k-2
· Coordinated company volunteer curriculum presentations working with school Principals
· Instructed students grades k-2 about how color impacts their world and the animal kingdom
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