Johannes Bergheim has an electronic ticket for two SWISS flights: 1) A July 4th flight from Berlin to Zurich, departing at 14:50 and arriving at 16:20. 2) A July 5th return flight from Zurich to Berlin, departing at 12:45 and arriving at 14:10. The total cost of the ticket was 249.86 EUR, paid for by credit card.

1. SWISS ELECTRONIC TICKET 1/2
TRAVEL ITINERARY
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PASSENGER NAME: BERGHEIM/JOHANNESMR
TICKET NUMBER: 724 2120 056 458
Frequent Flyer No: SWISS Service Center
Reservation No: JFQAG4 +49 180 30 00 337 *
Issued: 26 JUNE 2009 / SWISS INTERNET TICKET CENTER / WWW
All times noted are local times. Please keep this receipt with you throughout your journey.
Your electronic SWISS ticket is stored in our reservation system. As with all airline tickets your e-ticket is not transferable to others.
Find payment and travel conditions overleaf on page 2.
1) FROM BERLIN TEGEL TO ZURICH (ZRH) FLIGHT LX967
Departure date Latest Check-in Departure Arrival Class of Travel Status Baggage Allowance
04 JULY 14:10 14:50 TERMINAL * 16:20 TERMINAL * ECONOMY OK 20 KG
Operated by On behalf of
DEUTSCHE LUFTHANSA SWISS
Not valid before Not valid after
04 JULY 04 JULY
Fare Basis: VSWEBDE/OPF * information can be obtained locally
2) FROM ZURICH TO BERLIN (TXL) FLIGHT LX966
Departure date Latest Check-in Departure Arrival Class of Travel Status Baggage Allowance
05 JULY 12:05 12:45 Check-in 1 / 3 14:10 TERMINAL * ECONOMY OK 20 KG
Operated by On behalf of
SWISS
Not valid before Not valid after
05 JULY 05 JULY
Fare Basis: WSWEBDE/OPF * information can be obtained locally Barcode for check-in
Thank you for choosing SWISS.
Easy check-in by internet on: SWISS.COM/WEBCHECKIN
For further inquiries contact: SWISS.COM/CONTACTS
SWISS.COM

2. SWISS ELECTRONIC TICKET 2/2
PAYMENT RECEIPT
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PASSENGER NAME: BERGHEIM/JOHANNESMR
TICKET NUMBER: 724 2120 056 458
Frequent Flyer No:
Reservation No: JFQAG4
FARE DETAILS EUR
Fare 135.00
Taxes / Charges 104.86
SWISS Service Fee 10.00
Grand Total 249.86
Form of payment TKT: CREDIT CARD
FEE: CREDIT CARD
CC CA XXXXXXXXXXXX1899
Fare Calculation BER LX ZRH 113.52 VSWEBDE/OPF LX BER 56.76 WSWEBDE/OPF NUC 170.28 END ROE0.792803
Taxes / Charges EUR4.83DE EUR15.08RA EUR26.95CH EUR58.00YR
Endorsement / Restrictions FARE RESTRICTIONS APPLY
ISSUANCE DETAILS
Reservation No JFQAG4
Issuing Agency 26 JUNE 2009 LXWWWTK AGT 78497300 ES
Issuing Place SWISS INTERNET TICKET CENTER / WWW
IMPORTANT NOTICE
The contract of carriage between you and SWISS is governed by applicable law and by our Conditions of Carriage, which you can consult on our www.swiss.com website. Please note that, in
accordance with Article 3.3 of our Conditions of Carriage, we will not accept your ticket and it will lose its validity unless you use all its coupons in booking date sequence.
The liability of SWISS or other carriers is subject to the Montreal/Warsaw Convention and/or EC Regulation 2027/97. In the event of death or bodily injury, SWISS has waived the liability limits
imposed by the Warsaw Convention, and has waived the defence that it has taken all necessary measures to avoid damage up to a liability of 100 000 special drawing rights per passenger. In
the event of death or bodily injury, SWISS will make an advance payment in accordance with EU law.
Your baggage must not contain dangerous goods.
The authorities of certain countries may require us to transfer specific travel data to them relating to your journey, for security and immigration purposes. You authorise us to transfer, for
these purposes, so-called passenger name record (PNR) data such as your name, date of birth, home address, contact phone numbers, information on your travel partner, date of
reservation, ticket issuance, payment information, travel itinerary, frequent flyer number, information concerning your baggage and/or changes to the PNR. You are aware that such data
could be transferred to countries whose data protection provisions are not as strict as those provided under Swiss law.
Thank you for choosing SWISS.
Easy check-in by internet on: SWISS.COM/WEBCHECKIN
For further inquiries contact: SWISS.COM/CONTACTS
SWISS.COM