This document summarizes information about Dubai and plans for a mobile app called "Dubai Made Easy". It includes the following key points:
- Dubai has seen steady increases in international passenger traffic and tourism from 2008-2018. Customer segmentation data from 2014-2016 shows most visitors and residents are non-Emirati.
- The proposed app will contain rules and information to make Dubai more accessible and easy for non-Emiratis. It will use a freemium model and be advertised on billboards and through partnerships.
- A cost-benefit analysis shows the app may have a small initial loss, but has potential for profit through advertising revenue and fees for in-app queries once
2. NEED
RECOGNITION
Dubai
Market Research & Environment Scanning
Primary Data Secondary Data
0
2
4
6
8
10
1 2 3 4 5
Knowledge of Rules
Years in Dubai
Rating
0
50000000
100000000
2008 2010 2012 2014 2016 2018
International Passenger
Traffic
Intl
Passenger…
3. Customer Segmentation, Targeting &
PositioningTarget Segmentation
Year Emiratis Non -
Emiratis
Total %
Emiratis
% Non -
Emiratis
2014 212,000 2,115,350 2,327,350 9.10 90.89
2015 222,875 2,233,800 2,446,675 9.10 91.29
2016 233,430 2,465,170 2,698,600 8.65 91.34
8.49 9.3 9.9
11
12.8
14.2
14.9
16.4
17.3775
18.545
19.7125
0
5
10
15
20
25
2008 2010 2012 2014 2016 2018 2020 2022
Tourist Traffic (In millions)
Tourist Traffic (In millions)
Easy to use
B
r
a
n
d
p
e
r
c
e
p
t
i
o
n
One Stop
Solution
Credible
4. Competitors Analysis
Competitor Specific Features
Guide2dubai Lifestyle, Travelling
Dubai Guide Personal interpretation
Expat Echo Dubai Limited Presence on mobile app
That Dubai site Guide towards lifestyle, eating joint
Visit Dubai Travelling based website
Dubai Land.gov Land rules
6. Marketing Plan
Price Promotion
Place
Mission-To create a market of an app which blends all the rules required in the
normal functioning of a non-Emirati in an Emirati Nation.
Vision- To make Dubai more easy and accessible for rules as our tagline says
“Dubai Made Easy”
Freemium Model
Bill Boards
Dubai Govt.
Etisalat
Dubai
Rule Based App
11. REVENUE MODEL(2017-2018)
Target Audience in the initial 12 month(Tourist + Expat) 20 Million
Expected Audience downloading App(0.5%) 100000
Audience asking question/specific queries(5%) 5000
Revenue through Freemium Model (5000*4.99) 24950 AED
Revenue through CPI Model (100000*1) 100000 AED
Total Revenue 124950 AED
Total Cost 127344 AED
Loss (2017-2018) 2394 AED
- : Rules Strictly Enforced.
People end up paying fines due to lack of awareness.
Guide2dubai covers major lifestyle events like restaurant rules, living rules, and travelling (destination). It is not regularly updated. Customer interface is not interactive, white space and too much content on website.
Dubai Guide- This is more of a person’s interpretation without surveyed. It has low credibility as it is based on individual’s opinion
Expat echo Dubai – Limited presence on mobile application as there is no presence in the app store. It has limited web presence and continuous upgradation is not its advantage.
That Dubai site – It is more of a guide towards more of a lifestyle, shopping, eating joint.
Visit Dubai- It is purely travelling based website and it doesn’t cover significant issues related to the general rules which need to be followed in Dubai.
Dubai Land.gov- Majorly into land rules, so boils down to things singularly located and not at one place.