Dizzion provides a cloud-delivered virtual desktop service that gives employees of BPOs secure access to applications and data from any device anywhere in the world. This alleviates strain on in-house IT resources and risks of regulatory and compliance issues. The virtual desktop enhances productivity by allowing agents to work from tablets, laptops or thin clients while only requiring network connectivity to access resources, and enables agents to work flexibly from call centers or homes. Dizzion helps BPOs optimize their IT resources and workforce through centralized management of remote systems, quick agent relocation, and scalable growth to meet customer demand.