Discover the Secret Formula To Building, Scaling, and Managing A Remote Support Team by Mark Bangerter
•Download as PPTX, PDF•
0 likes•31 views
The document promotes an upcoming presentation at SD Expo Americas 2019 by Mark Bangerter of ClickFunnels on discovering the secret formula for building, scaling, and managing a remote support team. The presentation will provide insights into building an effective remote support team and growing that team while maintaining management and support quality from a distance.
Report
Share
Report
Share
Recommended
Josh Magsam: Let's Stay in Touch -- A Low-Key Approach to Maintaining Your Pr...
Maintaining professional connections takes effort but doesn't need to be stressful. The author recommends a low-key approach of sending occasional messages to update contacts on your current work and life, and asking how they are doing in return. Keeping in touch in this casual way helps strengthen your network over time with minimal effort on your part.
Grace Antonio: Why You Shouldn't Always Hire For Culture Fit
Hiring for only "culture fit" can limit diversity and innovation. While company culture is important, focusing solely on how well a candidate's personality matches your current team can exclude qualified candidates from various backgrounds. Hiring managers should evaluate both a candidate's qualifications and potential cultural fit, and recognize that different types of people can strengthen culture in different ways.
Petya Sotirova: Customer-Centric or Product Culture -- Can You Have Both?
Many companies focus either on customers or products, but not both. However, it is possible for companies to have a customer-centric culture while also prioritizing product development. With the right leadership and processes, companies can gather deep customer insights to drive product innovation and deliver exceptional customer experiences through their products.
Yvette Johns: Leading Through Change: What Mattered Most When We Asked a Team...
A team at MailChimp was asked to change their work hours from a traditional 9-5 schedule to flexible hours. When surveyed about the change, employees reported that clear communication from leadership and maintaining a good company culture were most important. Having leadership set a good example by being flexible themselves and prioritizing outcomes over face time also helped the team adapt to the new schedule successfully.
Nykki Yeager: Motivate Your Team With Individual Performance Metrics
Motivate Your Team with Individual Performance Metrics discusses how to motivate employees by tracking individual performance metrics. Tracking metrics like tasks completed, projects delivered on time, or customer satisfaction scores allows managers to provide feedback and recognition to top performers. Focusing on individual accomplishments in addition to team goals can boost employee engagement and productivity.
Andra Roston: Thrown In the Deep End: What I've Learned in My First Few Month...
Being thrown into a management role without experience or training can be overwhelming but provides valuable learning opportunities. The author shares lessons learned in her first few months as a new manager, including focusing on developing relationships with her team, learning to delegate tasks, and gaining confidence in her abilities as a leader.
Karen Arnold and Samantha Hare: Multilingual Support: How We Expanded From En...
Automattic expanded their support for multiple languages beyond just English. They went from only supporting English to now supporting over 6 different languages on their site. The document discusses how Automattic was able to expand their language support across more languages.
Louise Draper: Measure the Success of Your Self-Service Offerings
Self-service offerings allow customers to help themselves, but companies need to measure how well these offerings are working. Key metrics to track include the percentage of issues resolved through self-service, customer satisfaction scores for the self-service experience, and how much self-service reduces calls to support agents. Tracking these metrics will help companies understand if their self-service offerings are truly helping customers and reducing support costs.
Recommended
Josh Magsam: Let's Stay in Touch -- A Low-Key Approach to Maintaining Your Pr...
Maintaining professional connections takes effort but doesn't need to be stressful. The author recommends a low-key approach of sending occasional messages to update contacts on your current work and life, and asking how they are doing in return. Keeping in touch in this casual way helps strengthen your network over time with minimal effort on your part.
Grace Antonio: Why You Shouldn't Always Hire For Culture Fit
Hiring for only "culture fit" can limit diversity and innovation. While company culture is important, focusing solely on how well a candidate's personality matches your current team can exclude qualified candidates from various backgrounds. Hiring managers should evaluate both a candidate's qualifications and potential cultural fit, and recognize that different types of people can strengthen culture in different ways.
Petya Sotirova: Customer-Centric or Product Culture -- Can You Have Both?
Many companies focus either on customers or products, but not both. However, it is possible for companies to have a customer-centric culture while also prioritizing product development. With the right leadership and processes, companies can gather deep customer insights to drive product innovation and deliver exceptional customer experiences through their products.
Yvette Johns: Leading Through Change: What Mattered Most When We Asked a Team...
A team at MailChimp was asked to change their work hours from a traditional 9-5 schedule to flexible hours. When surveyed about the change, employees reported that clear communication from leadership and maintaining a good company culture were most important. Having leadership set a good example by being flexible themselves and prioritizing outcomes over face time also helped the team adapt to the new schedule successfully.
Nykki Yeager: Motivate Your Team With Individual Performance Metrics
Motivate Your Team with Individual Performance Metrics discusses how to motivate employees by tracking individual performance metrics. Tracking metrics like tasks completed, projects delivered on time, or customer satisfaction scores allows managers to provide feedback and recognition to top performers. Focusing on individual accomplishments in addition to team goals can boost employee engagement and productivity.
Andra Roston: Thrown In the Deep End: What I've Learned in My First Few Month...
Being thrown into a management role without experience or training can be overwhelming but provides valuable learning opportunities. The author shares lessons learned in her first few months as a new manager, including focusing on developing relationships with her team, learning to delegate tasks, and gaining confidence in her abilities as a leader.
Karen Arnold and Samantha Hare: Multilingual Support: How We Expanded From En...
Automattic expanded their support for multiple languages beyond just English. They went from only supporting English to now supporting over 6 different languages on their site. The document discusses how Automattic was able to expand their language support across more languages.
Louise Draper: Measure the Success of Your Self-Service Offerings
Self-service offerings allow customers to help themselves, but companies need to measure how well these offerings are working. Key metrics to track include the percentage of issues resolved through self-service, customer satisfaction scores for the self-service experience, and how much self-service reduces calls to support agents. Tracking these metrics will help companies understand if their self-service offerings are truly helping customers and reducing support costs.
Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!
This document discusses forecasting support needs for growing companies. It notes that as companies expand, their support requirements do not always increase in a linear, predictable fashion. Additional support staff or resources may be suddenly needed as usage or customer needs change unexpectedly.
Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...
Operations is for Everybody discusses how operations teams create and maintain resources that the whole company uses. It argues that operations work benefits all teams, so operations teams should involve others to get feedback and buy-in on priorities. Operations teams that collaborate this way can better support the whole company's goals.
Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...
Emotional intelligence helps you better support your support team. Having empathy for others allows you to understand their perspectives and needs. Practicing emotional intelligence creates a more positive work environment where people feel heard and cared for.
Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).
Building an ideal customer experience dashboard requires trial and error to determine the right metrics and data visualizations. The author details their process of experimenting with different metrics and visualizations to create a dashboard that provides valuable insights into the customer journey and experience. An effective CX dashboard should synthesize data across teams to identify opportunities and drive improvements through a shared understanding of customer needs.
Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...
Getting out of your comfort zone and saying yes to new opportunities can help you build strong relationships with your peers. By attending events you may not normally go to and volunteering for projects you aren't required to do, you show colleagues you are willing to get involved and help others. Forming these connections through shared experiences makes you a more valuable member of any team and opens the door to future career opportunities.
Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas
Forecasting growth is challenging as it is rarely linear. Andrea Silas from DreamHost gave a talk at the 2019 SD Leadership Summit on how to provide support for forecasting. She emphasized that organizations need to account for non-linear growth when planning support coverage.
Growth Rubrics and How To Make 'Em worksheets
This document provides a growth rubric worksheet to evaluate communication skills. It includes categories for evaluation, qualities and skills for each category, instructions for prioritizing them, getting feedback, and having agents self-evaluate. The document provides a sample communication category rubric with 4 levels and increasing skills, from asking clarifying questions to generating needed information and clear communication. It also includes a sample "Solves Tickets Efficiently" category and a point scale for determining overall evaluation level.
Growth Rubrics and How To Make 'Em by Danna Sampson
The document discusses how to create growth rubrics for evaluating employees. It provides examples of categories and levels that could be used in a rubric for customer support agents. The categories include bugs, solving tickets efficiently, communication, and being informative. For each category, it lists different levels of performance criteria. It then guides how to collaboratively create rubrics, such as brainstorming categories, filling in requirements, and prioritizing them. The final part discusses giving agents self-evaluations using the rubric.
Tech Stacks In A Successful Contact Center by Ramon Icasiano
This document discusses technology stacks used in successful contact centers. It was presented at the SD Expo Americas 2019 conference by Ramon Icasiano of Stella Connect. The document focuses on the importance of integrating different technologies to power modern contact centers and provide excellent customer experiences.
Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine
1. The document provides a method for support teams to scope issues by developing a priority matrix with two dimensions: Impact and Severity.
2. Impact refers to how many users are affected, while Severity refers to how the product/service is affected. Different levels such as small, medium, large are defined for each.
3. For business-to-business companies, two additional dimensions are recommended: Customer Value and Customer Severity. Customer Value refers to how important a customer is to the business, while Customer Severity refers to how a problem affects a specific customer's product/service.
Stories about numbers; driving business-wide understanding about data through...
This document discusses using narrative to effectively communicate data and information within an organization. It introduces the five elements of a data narrative: characters, setting/context, plot, conflict/resolution, and theme. For each element, it provides a brief explanation of how to incorporate that element when telling a data narrative. The overall message is that applying these narrative elements can help non-technical audiences better understand and remember insights from data.
How to Scale the Care by Aurore Lanchart
1) The document discusses how to scale customer care as a company grows. It emphasizes interacting with customers before product-market fit, creating processes during product-market fit, and automating and measuring during scaling.
2) Key points include interacting as much as possible with customers before product-market fit, preparing recruitment and onboarding processes during product-market fit, and automating and measuring during scaling.
3) The document also provides examples of responding to customer emails by apologizing, investigating issues, making changes or refunds requested, and wishing the customer a good day.
Supporting Support Team Discovery Circle
Handout from Jenny Dempsey's workshop, "Supporting Your Support Team Starts with You."
Presented at Support Driven Expo in Portland, Oregon, July 2019.
Leadership Skills in Non-Leadership Roles by Dennis Padiernos
The document discusses leadership skills that can be developed even in non-leadership roles. It argues that leadership skills are actionable and can be improved through practice, unlike inherent traits. Some key leadership skills mentioned include decisiveness, relationship building, problem-solving, communication, and awareness. The document provides examples of demonstrating these skills in team situations, such as handling a mistake made by a teammate, teaching a teammate who needs additional help, and taking charge during an outage when the team lead is absent. It concludes by providing additional resources on leadership skills and traits.
Discover the secret formula to building, scaling, and managing a remote suppo...
The document provides guidance on building, scaling, and managing a remote support team. It discusses hiring remote agents out of necessity initially. As the team grew, the author standardized training and implemented a robust knowledge base. Metrics such as tickets created/solved per agent and intuition index were tracked. The author hired a dedicated trainer and created standard operating procedures. Forecasting was used to determine future hiring needs based on ticket volume and agent productivity. Creating new roles like a training manager helped scale the remote support organization effectively.
Get your "Sheet" together! -- Incident Comms Plan Worksheet
Incident Communications worksheet from Jake Bartlett's workshop, "Creating an Incident Communications Plan."
Presented at Support Driven Expo in Portland, Oregon, July 2019.
Top 5 Incident Communication Tips by Jake Bartlett
Postcard with Incident Communications tips from Jake Bartlett's workshop, "Creating an Incident Communications Plan."
Presented at Support Driven Expo in Portland, Oregon, July 2019.
Putting Proactive Customer Service Into Practice by Alex Gadd
Alex Gadd leads Kustomer's professional services, technical support, and customer success teams. Kustomer is an omnichannel customer service CRM platform that automates repetitive tasks and provides real-time views of customers throughout conversations. Proactive customer service focuses on customer needs rather than wants and allows companies to control word-of-mouth, while reactive service relies on customer complaints. Proactively engaging customers through self-service content, addressing account issues, admitting mistakes, check-ins, and activating dormant users can help reduce churn rates by 3-5% and lower contact center costs by 20-30% without customers ever complaining. Companies should catalog persistent issues, find quick wins, and communicate positives to show
skeleton System.pdf (skeleton system wow)
🔥🔥🔥🔥🔥🔥🔥🔥🔥
إضغ بين إيديكم من أقوى الملازم التي صممتها
ملزمة تشريح الجهاز الهيكلي (نظري 3)
💀💀💀💀💀💀💀💀💀💀
تتميز هذهِ الملزمة بعِدة مُميزات :
1- مُترجمة ترجمة تُناسب جميع المستويات
2- تحتوي على 78 رسم توضيحي لكل كلمة موجودة بالملزمة (لكل كلمة !!!!)
#فهم_ماكو_درخ
3- دقة الكتابة والصور عالية جداً جداً جداً
4- هُنالك بعض المعلومات تم توضيحها بشكل تفصيلي جداً (تُعتبر لدى الطالب أو الطالبة بإنها معلومات مُبهمة ومع ذلك تم توضيح هذهِ المعلومات المُبهمة بشكل تفصيلي جداً
5- الملزمة تشرح نفسها ب نفسها بس تكلك تعال اقراني
6- تحتوي الملزمة في اول سلايد على خارطة تتضمن جميع تفرُعات معلومات الجهاز الهيكلي المذكورة في هذهِ الملزمة
واخيراً هذهِ الملزمة حلالٌ عليكم وإتمنى منكم إن تدعولي بالخير والصحة والعافية فقط
كل التوفيق زملائي وزميلاتي ، زميلكم محمد الذهبي 💊💊
🔥🔥🔥🔥🔥🔥🔥🔥🔥
Accounting for Restricted Grants When and How To Record Properly
In this webinar, member learned how to stay in compliance with generally accepted accounting principles (GAAP) for restricted grants.
More Related Content
More from Support Driven
Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!
This document discusses forecasting support needs for growing companies. It notes that as companies expand, their support requirements do not always increase in a linear, predictable fashion. Additional support staff or resources may be suddenly needed as usage or customer needs change unexpectedly.
Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...
Operations is for Everybody discusses how operations teams create and maintain resources that the whole company uses. It argues that operations work benefits all teams, so operations teams should involve others to get feedback and buy-in on priorities. Operations teams that collaborate this way can better support the whole company's goals.
Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...
Emotional intelligence helps you better support your support team. Having empathy for others allows you to understand their perspectives and needs. Practicing emotional intelligence creates a more positive work environment where people feel heard and cared for.
Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).
Building an ideal customer experience dashboard requires trial and error to determine the right metrics and data visualizations. The author details their process of experimenting with different metrics and visualizations to create a dashboard that provides valuable insights into the customer journey and experience. An effective CX dashboard should synthesize data across teams to identify opportunities and drive improvements through a shared understanding of customer needs.
Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...
Getting out of your comfort zone and saying yes to new opportunities can help you build strong relationships with your peers. By attending events you may not normally go to and volunteering for projects you aren't required to do, you show colleagues you are willing to get involved and help others. Forming these connections through shared experiences makes you a more valuable member of any team and opens the door to future career opportunities.
Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas
Forecasting growth is challenging as it is rarely linear. Andrea Silas from DreamHost gave a talk at the 2019 SD Leadership Summit on how to provide support for forecasting. She emphasized that organizations need to account for non-linear growth when planning support coverage.
Growth Rubrics and How To Make 'Em worksheets
This document provides a growth rubric worksheet to evaluate communication skills. It includes categories for evaluation, qualities and skills for each category, instructions for prioritizing them, getting feedback, and having agents self-evaluate. The document provides a sample communication category rubric with 4 levels and increasing skills, from asking clarifying questions to generating needed information and clear communication. It also includes a sample "Solves Tickets Efficiently" category and a point scale for determining overall evaluation level.
Growth Rubrics and How To Make 'Em by Danna Sampson
The document discusses how to create growth rubrics for evaluating employees. It provides examples of categories and levels that could be used in a rubric for customer support agents. The categories include bugs, solving tickets efficiently, communication, and being informative. For each category, it lists different levels of performance criteria. It then guides how to collaboratively create rubrics, such as brainstorming categories, filling in requirements, and prioritizing them. The final part discusses giving agents self-evaluations using the rubric.
Tech Stacks In A Successful Contact Center by Ramon Icasiano
This document discusses technology stacks used in successful contact centers. It was presented at the SD Expo Americas 2019 conference by Ramon Icasiano of Stella Connect. The document focuses on the importance of integrating different technologies to power modern contact centers and provide excellent customer experiences.
Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine
1. The document provides a method for support teams to scope issues by developing a priority matrix with two dimensions: Impact and Severity.
2. Impact refers to how many users are affected, while Severity refers to how the product/service is affected. Different levels such as small, medium, large are defined for each.
3. For business-to-business companies, two additional dimensions are recommended: Customer Value and Customer Severity. Customer Value refers to how important a customer is to the business, while Customer Severity refers to how a problem affects a specific customer's product/service.
Stories about numbers; driving business-wide understanding about data through...
This document discusses using narrative to effectively communicate data and information within an organization. It introduces the five elements of a data narrative: characters, setting/context, plot, conflict/resolution, and theme. For each element, it provides a brief explanation of how to incorporate that element when telling a data narrative. The overall message is that applying these narrative elements can help non-technical audiences better understand and remember insights from data.
How to Scale the Care by Aurore Lanchart
1) The document discusses how to scale customer care as a company grows. It emphasizes interacting with customers before product-market fit, creating processes during product-market fit, and automating and measuring during scaling.
2) Key points include interacting as much as possible with customers before product-market fit, preparing recruitment and onboarding processes during product-market fit, and automating and measuring during scaling.
3) The document also provides examples of responding to customer emails by apologizing, investigating issues, making changes or refunds requested, and wishing the customer a good day.
Supporting Support Team Discovery Circle
Handout from Jenny Dempsey's workshop, "Supporting Your Support Team Starts with You."
Presented at Support Driven Expo in Portland, Oregon, July 2019.
Leadership Skills in Non-Leadership Roles by Dennis Padiernos
The document discusses leadership skills that can be developed even in non-leadership roles. It argues that leadership skills are actionable and can be improved through practice, unlike inherent traits. Some key leadership skills mentioned include decisiveness, relationship building, problem-solving, communication, and awareness. The document provides examples of demonstrating these skills in team situations, such as handling a mistake made by a teammate, teaching a teammate who needs additional help, and taking charge during an outage when the team lead is absent. It concludes by providing additional resources on leadership skills and traits.
Discover the secret formula to building, scaling, and managing a remote suppo...
The document provides guidance on building, scaling, and managing a remote support team. It discusses hiring remote agents out of necessity initially. As the team grew, the author standardized training and implemented a robust knowledge base. Metrics such as tickets created/solved per agent and intuition index were tracked. The author hired a dedicated trainer and created standard operating procedures. Forecasting was used to determine future hiring needs based on ticket volume and agent productivity. Creating new roles like a training manager helped scale the remote support organization effectively.
Get your "Sheet" together! -- Incident Comms Plan Worksheet
Incident Communications worksheet from Jake Bartlett's workshop, "Creating an Incident Communications Plan."
Presented at Support Driven Expo in Portland, Oregon, July 2019.
Top 5 Incident Communication Tips by Jake Bartlett
Postcard with Incident Communications tips from Jake Bartlett's workshop, "Creating an Incident Communications Plan."
Presented at Support Driven Expo in Portland, Oregon, July 2019.
Putting Proactive Customer Service Into Practice by Alex Gadd
Alex Gadd leads Kustomer's professional services, technical support, and customer success teams. Kustomer is an omnichannel customer service CRM platform that automates repetitive tasks and provides real-time views of customers throughout conversations. Proactive customer service focuses on customer needs rather than wants and allows companies to control word-of-mouth, while reactive service relies on customer complaints. Proactively engaging customers through self-service content, addressing account issues, admitting mistakes, check-ins, and activating dormant users can help reduce churn rates by 3-5% and lower contact center costs by 20-30% without customers ever complaining. Companies should catalog persistent issues, find quick wins, and communicate positives to show
More from Support Driven (20)
Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!
Andrea Silas: Forecasting For Support Coverage: Growing is Never Linear!
Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...
Kimberly Bringas: My Teammate Is Just Meh: A Manager's Guide To Legally and H...
Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...
Cameron Dunn: Operations Is For Everybody: Creating and Maintaining Resources...
Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...
Hilary Dudek: We Are More Than Just Robots: How Emotional Intelligence Helps ...
Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).
Taylor Davis: Building the Ideal CX Dashboard. (Through Mostly Trial and Error).
Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...
Just Say Yes -- Get Out Of Your Comfort Zone and Build Strong Relationships W...
Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas
Forecasting For Support Coverage: Growing Is Never Linear! by Andrea Silas
Growth Rubrics and How To Make 'Em by Danna Sampson
Growth Rubrics and How To Make 'Em by Danna Sampson
Tech Stacks In A Successful Contact Center by Ramon Icasiano
Tech Stacks In A Successful Contact Center by Ramon Icasiano
Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine
Turn Feedback Into Action: A Method for Scoping Support Issues by Brian Levine
Stories about numbers; driving business-wide understanding about data through...
Stories about numbers; driving business-wide understanding about data through...
Leadership Skills in Non-Leadership Roles by Dennis Padiernos
Leadership Skills in Non-Leadership Roles by Dennis Padiernos
Discover the secret formula to building, scaling, and managing a remote suppo...
Discover the secret formula to building, scaling, and managing a remote suppo...
Get your "Sheet" together! -- Incident Comms Plan Worksheet
Get your "Sheet" together! -- Incident Comms Plan Worksheet
Top 5 Incident Communication Tips by Jake Bartlett
Top 5 Incident Communication Tips by Jake Bartlett
Putting Proactive Customer Service Into Practice by Alex Gadd
Putting Proactive Customer Service Into Practice by Alex Gadd
Recently uploaded
skeleton System.pdf (skeleton system wow)
🔥🔥🔥🔥🔥🔥🔥🔥🔥
إضغ بين إيديكم من أقوى الملازم التي صممتها
ملزمة تشريح الجهاز الهيكلي (نظري 3)
💀💀💀💀💀💀💀💀💀💀
تتميز هذهِ الملزمة بعِدة مُميزات :
1- مُترجمة ترجمة تُناسب جميع المستويات
2- تحتوي على 78 رسم توضيحي لكل كلمة موجودة بالملزمة (لكل كلمة !!!!)
#فهم_ماكو_درخ
3- دقة الكتابة والصور عالية جداً جداً جداً
4- هُنالك بعض المعلومات تم توضيحها بشكل تفصيلي جداً (تُعتبر لدى الطالب أو الطالبة بإنها معلومات مُبهمة ومع ذلك تم توضيح هذهِ المعلومات المُبهمة بشكل تفصيلي جداً
5- الملزمة تشرح نفسها ب نفسها بس تكلك تعال اقراني
6- تحتوي الملزمة في اول سلايد على خارطة تتضمن جميع تفرُعات معلومات الجهاز الهيكلي المذكورة في هذهِ الملزمة
واخيراً هذهِ الملزمة حلالٌ عليكم وإتمنى منكم إن تدعولي بالخير والصحة والعافية فقط
كل التوفيق زملائي وزميلاتي ، زميلكم محمد الذهبي 💊💊
🔥🔥🔥🔥🔥🔥🔥🔥🔥
Accounting for Restricted Grants When and How To Record Properly
In this webinar, member learned how to stay in compliance with generally accepted accounting principles (GAAP) for restricted grants.
Elevate Your Nonprofit's Online Presence_ A Guide to Effective SEO Strategies...
Whether you're new to SEO or looking to refine your existing strategies, this webinar will provide you with actionable insights and practical tips to elevate your nonprofit's online presence.
How to Manage Reception Report in Odoo 17
A business may deal with both sales and purchases occasionally. They buy things from vendors and then sell them to their customers. Such dealings can be confusing at times. Because multiple clients may inquire about the same product at the same time, after purchasing those products, customers must be assigned to them. Odoo has a tool called Reception Report that can be used to complete this assignment. By enabling this, a reception report comes automatically after confirming a receipt, from which we can assign products to orders.
Contiguity Of Various Message Forms - Rupam Chandra.pptx
Contiguity Of Various Message Forms - Rupam Chandra.pptx
KHUSWANT SINGH.pptx ALL YOU NEED TO KNOW ABOUT KHUSHWANT SINGH
INDIA`S OWN LITERARY GENIUS MR.KHUSHWANT SINGH WAS TRULY A VERY BRAVE SOUL AND WAS AWARDED WITH THE MAGIC OF WORDS BY GOD.
Wound healing PPT
This document provides an overview of wound healing, its functions, stages, mechanisms, factors affecting it, and complications.
A wound is a break in the integrity of the skin or tissues, which may be associated with disruption of the structure and function.
Healing is the body’s response to injury in an attempt to restore normal structure and functions.
Healing can occur in two ways: Regeneration and Repair
There are 4 phases of wound healing: hemostasis, inflammation, proliferation, and remodeling. This document also describes the mechanism of wound healing. Factors that affect healing include infection, uncontrolled diabetes, poor nutrition, age, anemia, the presence of foreign bodies, etc.
Complications of wound healing like infection, hyperpigmentation of scar, contractures, and keloid formation.
Temple of Asclepius in Thrace. Excavation results
The temple and the sanctuary around were dedicated to Asklepios Zmidrenus. This name has been known since 1875 when an inscription dedicated to him was discovered in Rome. The inscription is dated in 227 AD and was left by soldiers originating from the city of Philippopolis (modern Plovdiv).
How to Fix [Errno 98] address already in use
This slide will represent the cause of the error “[Errno 98] address already in use” and the troubleshooting steps to resolve this error in Odoo.
Andreas Schleicher presents PISA 2022 Volume III - Creative Thinking - 18 Jun...
Andreas Schleicher, Director of Education and Skills at the OECD presents at the launch of PISA 2022 Volume III - Creative Minds, Creative Schools on 18 June 2024.
How to Download & Install Module From the Odoo App Store in Odoo 17
Custom modules offer the flexibility to extend Odoo's capabilities, address unique requirements, and optimize workflows to align seamlessly with your organization's processes. By leveraging custom modules, businesses can unlock greater efficiency, productivity, and innovation, empowering them to stay competitive in today's dynamic market landscape. In this tutorial, we'll guide you step by step on how to easily download and install modules from the Odoo App Store.
Recently uploaded (20)
Accounting for Restricted Grants When and How To Record Properly
Accounting for Restricted Grants When and How To Record Properly
Elevate Your Nonprofit's Online Presence_ A Guide to Effective SEO Strategies...
Elevate Your Nonprofit's Online Presence_ A Guide to Effective SEO Strategies...
REASIGNACION 2024 UGEL CHUPACA 2024 UGEL CHUPACA.pdf
REASIGNACION 2024 UGEL CHUPACA 2024 UGEL CHUPACA.pdf
Contiguity Of Various Message Forms - Rupam Chandra.pptx
Contiguity Of Various Message Forms - Rupam Chandra.pptx
spot a liar (Haiqa 146).pptx Technical writhing and presentation skills
spot a liar (Haiqa 146).pptx Technical writhing and presentation skills
KHUSWANT SINGH.pptx ALL YOU NEED TO KNOW ABOUT KHUSHWANT SINGH
KHUSWANT SINGH.pptx ALL YOU NEED TO KNOW ABOUT KHUSHWANT SINGH
Andreas Schleicher presents PISA 2022 Volume III - Creative Thinking - 18 Jun...
Andreas Schleicher presents PISA 2022 Volume III - Creative Thinking - 18 Jun...
How to Download & Install Module From the Odoo App Store in Odoo 17
How to Download & Install Module From the Odoo App Store in Odoo 17
220711130088 Sumi Basak Virtual University EPC 3.pptx
220711130088 Sumi Basak Virtual University EPC 3.pptx
Discover the Secret Formula To Building, Scaling, and Managing A Remote Support Team by Mark Bangerter
- 1. DISCOVER THE SECRET FORMULA TO BUILDING, SCALING, AND MANAGING A REMOTE SUPPORT TEAM SD EXPO AMERICAS 2019 #sdexpo Mark Bangerter SD: @markbangerter ClickFunnels