New ideas, amazing technologies, innovative concepts, reinvented customer experiences... So many exciting topics that have just been discussed in New York. Based on 35 conferences, 22 new store concepts visited and the latest retail trends that I could observe, this presentation will give you ideas to recreate traffic in the point of sale and give you new ways to build customer loyalty!

1. Inspiration breakfast
By Myriam Blanpain - CEO AddRetail

2. What draws consumers to physical spaces in a digital age?
From
Apocalypse
to Relevance

3. is over
Retail as
we know it…

5. $1B
2017100% increase
in Smartphone
shopping on
Black Friday
$2B
2018

6. millionsold

7. BUT

9. New way
of shopping
New way
of shopping

10. Remember
when it wasn’t
fun to go
anywhere?

11. Retailers
are
investing
Nordstrom

13. Nike
Houseofinnovation

14. Amazon books
One-click
order

15. Bring
digital world
to real life
Amazon 4 stars

16. Amazon 4 stars
Store
only

17. What
if retail
was fun ?

18. Part of the
community

20. Customisation
Nike
Hershey’s

24. From digital to physical

28. Let’s live
an experience!‘‘
‘‘

29. People don’t have to
go to stores anymore,
they have to want
to go to stores
‘‘ ‘‘

30. …

31. The best
seller for
millennials…

33. From product
to universe

34. Tell
a story

35. Innovate
& create
meaning

39. People
want to
be cool

40. Great
glasses
$95

41. Great
technology

42. Great
philosophy
For every pair purchased, a pair
is distributed to someone in need.

44. It’s not
a brand
we create
It’s a world
we create

45. From
mattress
to sleep
brand

46. Is it a
mattress ?
Casper

47. It’s
not
about
the
mattress
Casper

48. It’s an
experience
Casper

50. It’s
not a
mattress
Casper

51. It’s me time
It’s
not a
mattress
Casper

52. It’s me time
It’s well being
It’s
not a
mattress
Casper

53. It’s
not a
mattress
It’s me time
It’s well being
It’s engaging
Casper

54. It’s not about
the product,
It’s about
the purpose
‘‘ ‘‘

55. Souriez,
vous êtes
notés

56. Co-
création

58. A brand is not
what it says
about itself, but
what a friend
tells a friend.

59. We
are all
retailers

60. The
new POS

61. Story
Is this
a new
media ?

62. This is
not a store,
this is
a magazine

64. …
and
sells
things
like
a store

65. Conclusions

66. 1 2
Make it easy
Make it fun
3 4
Connect
with your
customers
Be inspiring
Give it
meaning
Be creative
Explore
new ways

67. Une question?
Une suggestion?
linkedin.com/in/myriam-blanpain