The document discusses the results from the Disappointment Index (DI) derived from BCSSE and NSSE surveys administered to first-year university students. It highlights discrepancies between students' expectations and their actual experiences, showing varying levels of disappointment across different aspects like writing, active learning, and faculty interactions. Key findings indicate areas where student experiences significantly exceed or fall short of their initial expectations.

1. University of Guelph Keynote at
the 2010 Lilly Conference
A Few Data Points

2. Disappointment Index
DI = BCSSE – NSSE
Survey Taken
During 1st Year
Survey Taken
Before the 1st
Year

3. 0DI
100DI
Perfect Match
Between Expectations
& Experiences
Massive
Disappointment
-100DI
Experience Far, Far
Exceeds Expectations

4. Writing
4DI

5. Active Learning
24DI

6. Out-of-Class
Interactions
with Faculty
46DI