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University of Guelph Keynote at
the 2010 Lilly Conference
A Few Data Points
Disappointment Index
DI = BCSSE – NSSE
Survey Taken
During 1st Year
Survey Taken
Before the 1st
Year
0DI
100DI
Perfect Match
Between Expectations
& Experiences
Massive
Disappointment
-100DI
Experience Far, Far
Exceeds Expectations
Writing
4DI
Active Learning
24DI
Out-of-Class
Interactions
with Faculty
46DI

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Disappointment index

Editor's Notes

  1. Data: http://www.heqco.ca/SiteCollectionDocuments/NSSEBCSSEFSSEENG.pdf
  2. “pen and paper,” LucasTheExperience, Flickr (CC)
  3. “8 a.m. class,” Robert S. Donovan, Flickr (CC)
  4. “New Lock,” wolfnowl, Flickr (CC)