Digitalized Public Hospital under the Stethoscope: 5Ws and an H via John Sarivougioukas, Computer Engineer ,BScEE, MScCE, MScEE, PhD CSE and CIO at GNA Gennimatas Hospital

1. Σελίδα:1:September20,2017Ημερομηνία
Digitalized Public Hospital under theDigitalized Public Hospital under the
stethoscope: 5W and an Hstethoscope: 5W and an H
J. C. SarivougioukasJ. C. Sarivougioukas
Computer EngineerComputer Engineer,,
BScBSc EE, MScMSc CE, MScMSc EE, PhDPhD CSE
MemberMember TEETEE, ΑΜ 73401, ΑΜ 73401

2. Σελίδα:2:September20,2017Ημερομηνία
ContentsContents
1. Mission
2. Overview
3. …part of…
4. Governance
5. 5Ws
6. Ecosystem
7. Measuring Efficiency
8. An H
9. Needs
10. Transformation
11. Behavior ~ Expectations
12. Course Road

3. Σελίδα:3:September20,2017Ημερομηνία
MissionMission
Statement:

4. Σελίδα:4:September20,2017Ημερομηνία
OverviewOverview
Complexity
Complexity!!

5. Σελίδα:5:September20,2017Ημερομηνία
……part of…part of…

6. Σελίδα:6:September20,2017Ημερομηνία
Board
Clinics
Med Offices
Operating Theaters
Administration H.I.S.
Needs Results
External Requests
MeasureMeasure  CalculateCalculate  KnowledgeKnowledge!!!!!!
GovernanceGovernance

7. Σελίδα:7:September20,2017Ημερομηνία
5 Ws5 Ws

8. Σελίδα:8:September20,2017Ημερομηνία
EcosystemEcosystem
DependenciesDependencies
InterfacesInterfaces

9. Σελίδα:9:September20,2017Ημερομηνία
……and an “H”and an “H”
minor S/W apps

10. Σελίδα:10:September20,2017Ημερομηνία
Measuring EfficiencyMeasuring Efficiency

11. Σελίδα:11:September20,2017Ημερομηνία
NeedsNeeds
Personalization
Mobility
Ubiquitous
Cloud
IoT
Security

12. Σελίδα:12:September20,2017Ημερομηνία
TransformationTransformation
Virtual
IndividualsIndividuals GroupsGroups
StructuresStructures
Organizational Behavior
Physical

13. Σελίδα:13:September20,2017Ημερομηνία
Behavior ~ ExpectationsBehavior ~ Expectations
Behavior as a function of expectations
Organization level
Group level
Individual level
Paradigms
Appointments
A Bad Example
A moderate case
Operations List
A Good Example
Discharge Reports

14. Σελίδα:14:September20,2017Ημερομηνία
Limited choices due to holding conditions Being part of the current change
Personnel: the most precious asset
Reduce acquisition &
operational costs
Achieve consistency
Obtain control,
communication &
feedback
Develop new
workflows
Provide additional
services , create jobs
Course roadCourse road
PaaSSaaS IaaS

15. Σελίδα:15:September20,2017Ημερομηνία
"... KnowledgeKnowledge is a light that lights in frontfront,
while the ExperienceExperience the lantern that always shines backback .... »
Oscar Fingal O'Flahertie Wills Wilde