2. WHY ATTEND?
Despite the upheaval in the global financial markets,
the capital remains the economic powerhouse of the
country and is experiencing economic and population
growth on a massive scale. This is expected to
continue over the coming years, presenting both
challenges and opportunities. At the heart of these is
housing.
Current projections show that there will be a
significant shortfall in homes. This is particularly acute
for those on low and moderate incomes and for the
key workers needed to underpin London's economic
growth. There is a huge backlog of unmet need
amongst today's homeless: people with the potential
to become tomorrow's key workers.
This conference explores the key challenges facing all
stakeholders responsible for housing in London. Only
by working together more efficiently and effectively
will these challenges be met.
WHO SHOULD ATTEND?
The conference is aimed at housing associations, their
partners in local, regional and central government,
property developers, landowners, architects, urban
planners, housing contractors, consultants, suppliers,
and anyone who wishes to receive a concise, one-day
update on what is going on within a developing
London.
CONFERENCE SPONSORS
The National Housing Federation London wishes to
thank the overall conference sponsors Higgins, the
delegate bag sponsors Bugler Developments, and the
drinks reception sponsors FST Solicitors for their
continued support.
CONTENTS
Programme 2
Workshops 3
Plenary speakers 7
Our sponsors 9
Booking information 10
Conference fee 10
Booking form 11
LONDON DEVELOPMENT CONFERENCE 2008 . BUSIN
Disclaimer
The programme is correct at the time of going to print.
However, changes may have to be made due to
circumstances beyond our control. The National
Housing Federation reserves the right to change the
details of this event without notice. In the unlikely event
of cancellation, liability is limited to conference fees
only. There will not be any refund offered for other
expenses incurred.
3. PROGRAMME
08:45 Registration and refreshments
09:30 Conference welcome and
Chair's introduction
Meera Bedi, Chair, National Housing Federation
London Development Group and Director of
Development and New Initiatives, Housing for
Women
09:35 Opening plenary address
David Orr, Chief Executive, National Housing
Federation
Despite the credit crunch, demand for affordable
housing continues to grow and supply of market
and affordable homes keeps falling. So what are
the challenges facing the housing association
sector over the next five years? Is affordable
housing 'recession proof'? Housing associations
invest millions of pounds every year on non-
housing initiatives to create sustainable
neighbourhoods. What are the key findings from
the Federation's Neighbourhood Audit? What do
the new Homes and Community Agency and
Tenants Services Authority mean for the housing
sector? As the new president of European Social
Housing organisation, CECODAS, what lessons can
London learn from Europe in tackling the housing
crisis?
09:50 Key note address:
Homes and Communities Agency: a new era in
housing and regeneration
Sir Bob Kerslake, Chief Executive Designate, Homes
and Communities Agency Set Up Team
The new Homes and Communities Agency (HCA)
will be the biggest regeneration agency in Europe,
charged with driving up housing supply, carrying
out public sector land assembly and co-ordinating
billions of pounds worth of investment in wider
infrastructure improvements. What role does the
HCA expect housing associations and other
organisations in London to play? What role will
the HCA play in regenerating the Thames Gateway
areas?
10:10 Key note address:
Building a better London
Mayor Boris Johnson, Mayor of London
London is growing fast, which in turn brings huge
social, environmental and economic challenges.
How will the Mayor frame his housing and
planning policies to address the complex housing
challenge?
10:30 Question time with David Orr, Sir Bob Kerslake
and Mayor Boris Johnson
11:00 Refreshment break
11:25 Workshops 1 - 5
12:40 Lunch
13:40 Plenary 2:
Transforming people and places through housing
development
Margaret Beckett MP, Housing Minister (invited)
More affordable housing is desperately needed
in London. With housing issues at the top of the
Government agenda, in particular the need to
meet the 3 million homes target by 2020, what are
the likely impacts of the global credit crunch on
the housing and financial markets? What
measures are the Government putting in place to
mitigate the effects on the housing sector and
what role should housing associations play? What
can the housing sector expect from the new
Homes and Communities Agency and the Tenants
Services Authority?
14:40 Refreshment break
15:05 Workshops 6 - 10
16.20 Closing plenary:
A vision for a growing city:
building a better future
Shaun McCarthy, Director, Action Sustainability
and Chair for Sustainable London 2012
London has a unique position both nationally and
regionally. The Capital is a key engine of economic
growth for the country as a whole and despite the
credit crunch gloom, the city continues to
experience population growth, and this is expected
to accelerate over the coming years. An example
of this would be the opportunity and threat created
by the staging of the Olympics in 2012. The central
proposition for London 2012 is the regeneration of
East London and a sustainable legacy. Can this be
achieved and what could go wrong?
16:55 Conference round up and close
Meera Bedi, Director of Development and New
Initiatives, Housing for Women
17.00 Drinks reception
Sponsored by FST Solicitors
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ESS DESIGN CENTRE . TUESDAY 9 DECEMBER 2008
4. MORNING WORKSHOPS
W1 Making service charges affordable on high density,
mixed tenure developments
The National Housing Federation, East Thames
Housing Group and the Housing Corporation
commissioned Cambridge University to assess the
impact of escalating service charges on new high
density, mixed tenure housing developments and the
associated problems of affordability faced by landlords
and tenants alike. The aim of this research was to
bear down on service charge costs whist maintaining
quality services. The results of this work together with
recommendations and good practice will be discussed
at this session by the consultants.
The final report will evaluate the relationship between
increasing housing densities, dwelling mix and built
form, the incidence of service charges, and whether
current developments are required to produce
communal or semi public amenities, the costs of
which are met from service charges. It also considers
the affordability of service charges to tenants and low
cost home ownership purchasers, and the eligibility of
different service charges elements for Housing Benefit
purposes.
Speakers:
Michael Jones, Research Associate, Cambridge Centre
for Housing and Planning Research
Andrew Beharrell, Director, Pollard Thomas Edwards
Architects
Chair:
Dave Woods, Director of Development, Octavia Housing
and Care
W2 The art of defects management - Zero defects in a
perfect world
The challenge for the housing sector is to deliver 3
million homes by 2020. Future generations will not
thank the sector if the growth in housing supply is
achieved by delivering large numbers of poor quality
homes. If new housing is poor in design or
construction, it will be expensive to resolve and will
increase dissatisfaction for the customers and
providers. Escalating management and maintenance
cost will be the result.
Housing represents 59% of the nation's wealth and
defects in design or construction are a huge drain on
this investment. What measures should the housing
sector adopt to achieve 'zero defects' to eliminate
future maintenance costs?
When defects do arise, what is the best way of dealing
with them to maintain a high level of customer
satisfaction?
Speakers:
Michele Haniotis, RIBA, BSc (Arch), B. Arch , M. Sc (CM),
Director, Walker Management Limited
Tracey Gaylor, Aftersales Admin Manager,
Higgins Construction
Martin Barnes, Construction Manager,
Higgins Construction
Chair:
Ben Wood, Regional Development Director
(London and South East), Servite Houses
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LONDON DEVELOPMENT CONFERENCE 2008 . BUSIN
5. 4
W3 Land banking - Understanding the process and
avoiding the pitfalls
With the current state of the housing market, what are
the pitfalls that the development industry should be
aware of when land banking? The value of land
depends on many factors such as its location, whether
it has planning consent or not, the cost of building and
the value of the finished houses. Does the current
financial turmoil represent a risk or an excellent
opportunity to purchase land at knock down prices?
This session will look at some of the challenges
involved in identifying and purchasing land so that it
continues to maintain its value in the future.
Speakers:
John Hughes, Group Development Director,
Notting Hill Housing
Jim Ward, Director - Residential Research, Savills
Chair:
Kevin Hartnett, Group Development Director,
Swan Housing Association
W4 Improving standards and quality in housing
development
In a recent CABE audit of design and quality, 29% of
new housing developments were judged to be
'mediocre' or 'poor' and should not have got planning
permission. Help is at hand with two new publications:
the Federation's Guide to Standards and Quality in
Development and the Housing Corporation's Achieving
Building for Life, both authored by HATC Ltd. The guide
sets standards for skills, managing the design
process, urban design, internal design, shared /
communal areas, costs in use and accessibility, as
well as providing an overview of the Code for
Sustainable Homes. The Housing Corporation's
publication develops the guidance on urban design,
specifically addressing the 20 questions in CABE's
Building for Life.
This session will provide delegates with an invaluable
introduction to urban design, specification and quality
processes across the range of development issues.
Speakers:
Andrew Drury, Managing Director, HATC Ltd
Dave Norris, Head of Procurement & Innovation, Family
Mosaic
Chair:
Bunmi Atta, Director of Development: London,
AmicusHorizon
W5 European Union Procurement - Navigating the OJEU
process
The purpose of the EU procurement rules is to open
up the public procurement market and to ensure the
free movement of goods and services within the EU.
The rules apply to purchases that are above set
monetary thresholds. Where the regulations apply,
contracts must be advertised in the Official Journal of
the EU.
With the affordable housing sector set to spend £8.4
billion of public subsidy over the next 3 years and
billions more on maintenance, construction work,
repair and maintenance works, framework
agreements can bring huge benefits.
This session will consider the benefits of framework
agreements and how to go about setting one up. It will
also include how to manage a framework agreement
and the suitability of these agreements for smaller
organisations procuring works which fall below the EU
monetary threshold. The session will also explore the
processes involved in meeting the EU procurement
directives and how to avoid the pitfalls.
Speakers:
Lindy Morgan, Director, Sovereign Development
Consortium
Rebecca Rees, Solicitor, Trowers and Hamlins
Chair:
Maggie Lynch, Development Manager (Special Projects),
Metropolitan Housing Partnership
ESS DESIGN CENTRE . TUESDAY 9 DECEMBER 2008
6. AFTERNOON WORKSHOPS
W6 Credit crunch and the housing market - What impact
on London?
The impact of the global credit crunch on the wider
economy and particularly on the housing market looks
set to continue. We are seeing house prices fall, but
difficulties in securing mortgages and increasing
numbers of repossessions will mean more people
wanting access to affordable housing.
Is it time for the house building sector, lenders and
financial institutions to come up with innovative and
flexible range of products to address the current
housing market conditions? What intervention should
central Government make to help the housing sector?
This session will consider the future of London
housing development and the effects of the credit
crunch on housing development in the capital.
Speakers:
Richard Donnell, Director of Research, Hometrack
Kelvin MacDonald, Consultant
Chair:
Gareth Jones, Group Development Director, Origin
Housing Group
W7 Continuous market engagement to deliver affordable
housing
Last year, the Housing Corporation's investment
programme delivered 51,095 new affordable homes,
3,832 more than the target and 25% more than the
previous year. The housing sector is in the midst of a
housing market downturn and there is no sign of how
long this crisis will last. Over the next three years, the
Homes and Communities Agency (HCA) will be
spending £8.4 billion, the largest investment in its
history, to deliver 155,000 new affordable homes. Can
the HCA's targets be achieved in the current uncertain
market?
The Housing Corporation has taken heed of the
current situation and set up a National Clearing House
to give feedback to developers and other organisations
that can come up with significant offers of housing
stock. It has also introduced continuous bidding since
September whereby housing providers will be able to
bid for schemes at any time for quick decisions. Will
this level of additional flexibility from the Housing
Corporation make a sizable difference to the housing
market?
Speakers:
Dale Meredith, Group Development Director, Southern
Housing Group
Jackie Jacobs, Head of Investment (programme
management), Housing Coporation and future Homes
and Communities Agency
Chair:
Ian Beckett, Director of Development and Regeneration,
Gallions Housing Association
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LONDON DEVELOPMENT CONFERENCE 2008 . BUSIN
7. 6
W8 Planning policy in London:
planning obligations and space standards
National and regional planning policy is changing. The
new Planning Policy Statement (12) on local spatial
plans means that local plans must now be more firmly
based on shared vision created with the involvement of
public agencies, businesses, voluntary groups and
local people. The purpose is to ensure that any
development meets the needs of local communities as
well as national standards on sustainable
development.
In London, the new Mayor has published 'Building a
Better London’, his initial thinking on London's spatial
plans. We will see some drastic changes to housing
and planning policy. What impact will national and
regional planning policy have on housing
developments in the Capital?
Speakers:
Chris Marsh, Managing Director, Christopher
Marsh & Co Ltd
Andrew Barry-Pursell, Head of London Plan,
GLA TBC
Chair:
Daniel Kaye, Investment Director, Guinness Trust
W9 Sustainable technologies:
renewable energy systems in social housing
Construction and the built environment currently
accounts for around half of all carbon emissions in the
UK. No building, space or place can be considered
well designed if it does not contribute significantly to
environmental, social and economic sustainability.
In new and existing homes, the proportion of energy
supplied by renewable technologies can be increased.
What contribution can renewable energy play in
reducing carbon emissions? Are there longer term
financial savings for developers and customers?
This Federation commissioned research, which will be
launched at this session, gives practical guidance to
developers on how to meet renewable energy targets;
evaluates which technologies might be suitable for
certain types of sites and buildings; and identifies
sources of additional funding to promote the use of
renewable technology.
Speakers:
Catherine McNab, Senior Project Manager, Creative
Environmental Networks
Matt Bailey, Project Coordinator, Creative
Environmental Networks
Sundeep Pawar, Sustainability Manager, Gallions
Chair:
Dominic Whiston, Head of Development (West), Genesis
Housing Group
W10 Keeping on top of residential costs and trends
With the slowing down of the housing market and the
drive to achieve value for money, the need to ensure
that development costs are appropriately and
accurately managed has never been greater. Quantity
surveyors now have to provide an expanding range of
services including advice on development feasibility,
procurement routes and contractual management.
Are you responsible for estimating and monitoring
construction costs and ensuring that the project
completes within an agreed budget? Do you add value
to the development project with your advice on
strategic and detailed cost planning and procurement
of construction services? If so, this session will
highlight good practice which shows how to add value
to design solutions that optimise cost and
procurement opportunities. It will also cover
assessment of completed work costs and establishing
the total cost and spend profile of the project over its
anticipated life span.
Speakers:
Gerad Cook, Partner and Head of Private Residential
Sub-Sector, Davis Landon
Paul Donlan, Partner and Head of Davis Langdon’s
Affordable Housing Sub-Sector, Davis Landon
Mark Adams, LLP Partner, Appleyard and Trew
Chair:
Mairead Mooney, Asset Development Manager,
Innisfree Housing Association
ESS DESIGN CENTRE . TUESDAY 9 DECEMBER 2008
8. PLENARY SPEAKERS
Boris Johnson
Boris Johnson was born in June 1964
in New York. His family moved to
London when he was five years old.
Few Londoners have entirely English
descent, and Boris is no exception.
He describes himself as a 'one man
melting-pot', with French, Turks and
Germans among his ancestors.
Boris went to primary school in Camden and was
subsequently educated at the European School in Brussels,
Ashdown House and then at Eton College. He later read
Classics at Balliol College, Oxford as a Brackenbury
scholar. During his time at Oxford University he became
president of the prestigious Oxford Union. After graduating
he moved back to London.
Much though he envies and admires the City, he lasted a
week as a management consultant before becoming a
trainee reporter for The Times. His career in journalism
has seen him undertake various jobs. After a short time as
a writer for the Wolverhampton Express and Star, he joined
The Daily Telegraph in 1987 as leader and feature writer.
From 1989 to 1994 he was the Telegraph's European
Community correspondent and from 1994 to 1999 he
served as assistant editor. His association with The
Spectator began as political columnist in 1994. In 1999 he
became editor of the paper and stayed in this role until
December 2005.
Besides his work as a journalist, he has published several
books, including 'Lend Me Your Ears, Friends, Voters and
Countrymen', an autobiographical account of his
experience of the 2001 election campaign, and a novel,
'Seventy-Two Virgins'.
He regularly appears on TV and has been a contestant on
Have I Got News For You. He has also produced a series on
Roman History from his book of the same name, The
Dream of Rome.
In 2001 he was elected MP for Henley on Thames, replacing
Michael Heseltine. He has held shadow government posts
as Vice Chairman, Shadow Minister for the Arts and
Shadow Minister of Higher Education. In July 2007, Boris
Johnson resigned from his position as shadow education
secretary so that he would be free to stand as Conservative
candidate for Mayor London. He resigned as MP for Henley
shortly after becoming Mayor of London.
As well as being a passionate cyclist, he enjoys painting,
playing tennis and spends much of his time bringing up his
four children with his wife Marina in North London.
David Orr
David Orr took up his post as Chief
Executive of the National Housing
Federation in July 2005. David had
been Chief Executive of the Scottish
Federation of Housing Associations
for 15 years prior to this. David also
previously worked in London as
Director of Newlon Housing Trust (a housing association in
the high stress, high need areas of the East End) and for
nine years with young homeless people at Centrepoint, in
Soho.
David grew up in Edinburgh and graduated with an MA in
Social Administration from Dundee University before
starting work with homeless people in Glasgow. While in
London, David chaired a housing association Management
Committee and Homeless Network, a co-ordinating group
for voluntary organisations working with single homeless
people. He also chaired the Young Homelessness Group
and Care & Repair (Age Concern) Scotland and was until
devolution the Secretary of the All Party Scottish Housing
Group, a parliamentary discussion forum on Scottish
housing issues. David completed a one year secondment to
the Scottish Executive in October 2001, as Community
Ownership Manager.
He is presently a Director of the Housing Finance
Corporation and a series of associated companies and a
founding Director of Co-operative and Mutual Business
Services (CMBS). David is also a member of the Social
Investment Task Force which supports the development of
social investment in the UK.
Since June 2008, David has been President of CECODHAS,
the European Committee for Social Housing that
represents 39,000 public, voluntary and cooperative social
housing enterprises in 19 countries. Together they provide
over 22 million homes across the European Union.
The National Housing Federation represents 1,300
independent, not-for-profit housing associations in
England. Together, our members provide around 2 million
affordable homes for over five million people, creating
places where people want to live.
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LONDON DEVELOPMENT CONFERENCE 2008 . BUSIN
9. 8
ESS DESIGN CENTRE . TUESDAY 9 DECEMBER 2008
Sir Robert Kerslake Kt
BSc (Hons), HonLittD UnivSheffield,
HonD UnivSheffHallam, CPFA
Chief Executive Designate, Homes and
Communities Agrency
Sir Robert Kerslake has recently
been appointed as the first Chief
Executive of the new Homes and
Communities Agency (HCA). The new agency will be key to
delivering the 3 million new homes by 2020 pledged by the
Prime Minister. He will initially take responsibility for
overseeing the development and implementation of the
agency, and will then become its first Chief Executive when
the agency begins operating in December 2008.
Since 1997 he was Chief Executive of Sheffield City Council,
the fourth largest in England. The Council is rated as a
four-star authority and was Council of the Year in 2005.
The City Council serves a population of approximately
513,000, employs approximately 18,000 staff, and has a
gross budget, including housing, of over £1billion.
Bob was previously with the London Borough of Hounslow
initially in the post of Director of Finance and then for seven
years as Chief Executive. Prior to that he was with the
Greater London Council, handling Transport Finance, and
then with the Inner London Education Authority, where he
was responsible for their main accounts with an
expenditure in excess of £1bn.
Whilst at Sheffield Sir Robert has been committed to many
organizations benefiting both the local community and the
region. These have included being a Director of South
Yorkshire Passenger Transport Executive, Vice Chair of
Sheffield First Partnership, Co-chair of the Safer Sheffield
Steering Group, Member of South Yorkshire Partnership
and Co-Chair of Sheffield Partnership for Health.
Nationally, he has also been a non-executive Board
member at the Department for Communities and Local
Government and was a member of both the Equalities
Review Panel and the National Employment Panel.
Shaun McCarthy
Shaun McCarthy is a leading advocate
of sustainable procurement. Shaun's
roles include founder Director of
Action Sustainability, Chair of the
Commission for a Sustainable London
2012 and Chair of the Strategic Supply
Chain Group.
Shaun was also a leading member of the Sustainable
Procurement Task Force. With a lengthy career at Shell and
BAA, Shaun has spent the past 10 years addressing the
impact of major business on society and therefore brings a
very strong business background to the sustainability
arena.
10. OUR SPONSORS
Higgins Construction PLC has been a
major building contractor in London and
the Home Counties for over forty five years.
The Company has maintained a strong emphasis on public
and community construction. Public sector housing,
particularly estate redevelopment, regeneration and new
build affordable housing, has always represented the core
market segment of our workload. The Company is also able
to provide private Sale housing through Higgins Homes and
has a track record of mixed tenure, joint venture and
partnership working.
The Company offers a value-added service, which highlights
quality, customer care, community & training initiatives and
equal opportunities.
The Company has considerable experience in working on
estate regeneration projects involving phased construction.
Working alongside, communicating with and facilitating the
participation of the residents as works within their
community takes place is viewed as essential in order to
achieve a successful project.
Recent large scale residential schemes undertaken have
included Stockwell Park in Lambeth, the Silwood
Redevelopment in Brixton, Brockley Refurbishment PFI and
Braintree Decent Homes programmes.
Higgins Construction PLC is fully committed to the principles
of adding value and has a proven track record of delivering
community based initiatives, local employment and real
training opportunities. Our involvement in the whole
regeneration of communities led to Higgins Construction
PLC being awarded the national accolade of “Regeneration
Contractor of the Year” for both 2005 and 2007.
Together with Southern Housing group we were also
successful with the “Best Community Led Regeneration
Project” award” for the Market Estate Project in Islington in
2007.
Operating throughout Greater London and the South East
our workload includes new build and refurbishment, general
needs through to specialist housing, low, medium and high
rise on project values ranging from £1 million to multi
million phased comprehensive regeneration programmes.
Whatever the size, type of location our delivery is geared to
the achievement of our core values of time, budget, quality
and safety.
Formed in 1982, we are the contracting
division of the Bugler Group. In the
intervening period we have followed a
carefully planned programme of expansion and we now
work for an impressive group of long standing RSL clients
as well as carrying out all the building work for our sister
Company, Bugler Homes Limited.
We carry out work throughout London and the South
East, the bulk of our work being new build residential.
In addition, we have successfully completed a number of
refurbishment, conversion and commercial projects in
recent years. As well as constructing bespoke luxury
homes, we also construct circa 250 units per year across
the spectrum of affordable housing, a number of which are
currently being built in compliance with Level 4 of the Code
for Sustainable Homes.
Our preferred size of contract is in the region of £1M -
£10M, although we judge every opportunity on its merits
and we are prepared to be flexible. We are registered with
Constructionline for contracts to the value of £10M, Exor
for contracts to the value of £7M and we have an A1*
Premium Rating with the NHBC.
We have taken great steps in recent years to further
develop our strong relationships with our RSL clients and
we are now the Strategic Partner of the Dominion Housing
Group, Servite Houses, Notting Hill Housing Group, One
Housing Group, Metropolitan Housing Trust, Wandle
Housing Association and First Wessex Housing Group. We
are also project partnering with a number of other RSLs.
Many law firms claim to be original and
innovative, yet based upon core traditional
values, excellent service delivery standards and
in-depth knowledge and expertise - very few deliver. FST
Solicitors is one firm that not only claims to have all this,
but is able to substantiate it.
FST Solicitors is a purely property based commercial law
firm with modern offices based in the heart of central
London and Kent. We provide a complete property solution
to Private Developers, Registered Social Landlords and
those acquiring properties from RSLs alike.
We are a proactive, progressive law firm and our Directors
and other personnel not only claim to provide the highest
level of client care, but also strive at all times to maintain
this in a friendly and relaxed, yet efficient manner.
Coupled with our legal expertise and overall experience,
our lawyers also understand the pragmatic side of our
client's business requirements. We are well aware of
the changing nature of the social housing world and the
fact that a modern day RSL group is not "one size fits all"
and needs, in some instances, different solutions to
similar questions.
FST Solicitors have a clear and unambiguous fee structure
which is highly competitive. For further information on the
services provided by us, please refer to our website:
www.fst-law.co.uk
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LONDON DEVELOPMENT CONFERENCE 2008 . BUSIN
11. 10
ACCOMMODATION
No accommodation will be supplied by the National
Housing Federation London. The Business Design Centre
is conveniently situated next door to a Hilton hotel and
within easy travel distance of mainline, suburban rail and
tube stations. There are ample other hotel facilities close
by. To contact the Hilton Islington call 020 7354 7700.
EXHIBITION
The exhibition area forms the networking hub of this event
and offers exhibitors an unprecedented opportunity to meet
decision-makers and buyers. The exhibition is held in the
main catering area of the conference, and provides
exhibitors and delegates with the opportunity to meet
during the registration period, the morning and afternoon
breaks, lunch and the evening's drinks reception. For
further details please contact Natalie McGregor on 020
7067 1189 or nataliem@housing.org.uk
INSERTS IN THE DELEGATE PACKS
If you would like to include a leaflet to promote your
organisation in the conference packs that will be handed
to all delegates, or are interested in any sponsorship
opportunities, please contact Natalie McGregor on
020 7067 1189 or nataliem@housing.org.uk
ENQUIRIES
Please email london@housing.org.uk with any queries.
GENERAL
Views expressed by speakers are their own. The National
Housing Federation London disclaims any liability for
advice given or views expressed by any speakers at the
event, or in notes/documentation provided to delegates.
CONFERENCE FEE
National Housing Federation Members: £235
Non Members: £280
The conference fee has been frozen from 2007 and includes
attendance for the day, selected breakouts, access to
presentations (where supplied) on our website,
refreshments and associated costs.
All places will be confirmed via email. Please ensure your
address is completed clearly on the form.
Places will be allocated on a first come, first served basis.
In the event of over-subscription, places for individual
companies may be limited. Please book early to avoid
disappointment. The closing date for registration is
Tuesday 25th November 2008. A group discount of 10% will
apply where there are six or more delegates from the same
company whose forms are received at the same time.
All conference fees are VAT exempt.
BOOKINGS AND PAYMENT
To book your place at the conference you can use one of the
following methods:
Book Online
If you are paying by credit or debit card, why not
use our online booking system? Go to
www.housing.org.uk. You will find the event
listed under Regional Events, London.
PLEASE NOTE:
To book online you will need to be a registered user of the
National Housing Federation's website. If you need any
assistance activating your account, please email us at
registration@housing.org.uk
Paper Registrations
Please complete and return the attached booking form.
Payment can be made either by BACS (bank details on
booking form), cheque or credit card.
Please ensure payment is made by the closing date,
Tuesday 25th November 2008. You may be asked to provide
credit card details on site to secure your attendance.
Please note we are unable to accept telephone bookings.
CONFIRMATION
Please note once your booking has been confirmed with
the National Housing Federation, you will receive an email
with full joining instructions. This email will be sent to the
address stated on your registration form, so please ensure
this correct. If you do not receive your joining instructions
within 5 working days of sending your booking form, please
contact Natalie McGregor on 020 7067 1189 or
london@housing.org.uk.
CLOSING DATE
Bookings and payments must be received by Tuesday 25th
November 2008. Any bookings made after this will be
subject to a late booking fee of £55. Names submitted after
this date may not appear on printed delegate lists.
CANCELLATIONS
Once the booking form has been inputted, an
administration fee of £55 will be charged. After the closing
date the full conference fee will be payable. Cancellation of
confirmed places must be in writing. There will be no
refunds for cancellations after Tuesday 25th November
2008. Substitutions are permitted and will be free of charge
at any time. However, due to increased security at venues,
it is recommended that advance notice is given.
ESS DESIGN CENTRE . TUESDAY 9 DECEMBER 2008
12. CONFERENCE BOOKING FORM - PART 1
BOOKING INSTRUCTIONS
This form secures your conference place, subject to availability. Please read the conference and booking information
before completing ALL sections of this form.
We would suggest you photocopy this booking form for your reference. Please complete one form per delegate in
BLOCK CAPITALS.
Please post back this form with payment in full to - Natalie McGregor, National Housing Federation London,
Lion Court, 25 Procter Street, London, WC1V 6NY or fax back with credit/debit card details to 020 7067 1018.
PLEASE NOTE YOUR BOOKING CANNOT BE CONFIRMED UNTIL FULL PAYMENT IS RECEIVED.
Why not try our new online booking system www.housing.org.uk
1. DELEGATE DETAILS
Title (Mr / Mrs / Ms / Other) ..............................................................................................................................................
First name ...........................................................................................................................................................................
Surname .......................................................................................................................................................................
Job title ..............................................................................................................................................................................
Organisation .......................................................................................................................................................................
Address ..................................................................................................................................................................
..................................................................................................................................................................
Postcode .............................................................................................................................................................................
Direct tel .......................................................................... Direct fax .................................................................................
Please supply your e-mail address so you can receive your joining papers.
Direct e-mail .......................................................................................................................................................................
Dietary requirements (e.g. vegetarian / vegan / other) .....................................................................................................
Other requirements ............................................................................................................................................................
Contact name (if different) .................................................................................................................................................
Contact tel ........................................................................................................................................................................
2. WHERE DID YOU HEAR ABOUT THE CONFERENCE?
telephone web e-mail Inside Housing attended last year
direct mail housing association/employer trade magazine, please state ...........................................
other (please specify) ....................................................................................................................................................
LONDON DEVELOPMENT CONFERENCE 2008
ALL CHANGE - DEVELOPING OUR DYNAMIC CITY
TUESDAY 9 DECEMBER 2008
BUSINESS DESIGN CENTRE,
52 UPPER STREET, ISLINGTON, N1 0QH
11
13. CONFERENCE BOOKING FORM - PART 2
3. SESSION CHOICES
Please refer to the programme and select a first and second choice, noting that delegates can only attend ONE
session at any time. Sessions are subject to availability at the time of booking.
Choose from:
MORNING Choice AFTERNOON Choice
1st 2nd 1st 2nd
W1 W6
W2 W7
W3 W8
W4 W9
W5 W10
4. PAYMENT
Delegate fee £235 member £280 non-member
Payment details
I enclose full payment by cheque payable to the National Housing Federation
Please secure my place using the credit card details below.
(We do not accept Diners Card or Amex) Please debit my credit card
Maestro Solo Visa MasterCard (please tick as appropriate)
Card number
Start Date / Expiry Date /
Issue no (debit cards only) Security code (last 3 digits of number on back of card)
Card holders name and address (if different from registration address)
............................................................................................................................................................................................
............................................................................................................................................................................................
Card holder's signature ........................................................................................... Date ...............................................
I have paid by BACS and attach the remittance note (fax remittance note to: 020 7067 1018)
Please ensure that the BACS payment is transmitted with the following code: LONFIN021008
National Housing Federation bank account details are:
LloydsTSB, Kings Cross Branch, 344 Grays Inn Road WC1X 8BX
Account Name: National Housing Federation, Sort Code: 30-94-73 Account No. 00113238
Purchase Order Reference ...............................................................................................................................................
Please post back the booking form with payment in full to
Natalie McGregor, National Housing Federation, Lion Court, 25 Procter Street, London, WC1V 6NY
or fax back with credit/debit card details to 020 7067 1018.
LONDON DEVELOPMENT CONFERENCE 2008
ALL CHANGE - DEVELOPING OUR DYNAMIC CITY
TUESDAY 9 DECEMBER 2008
BUSINESS DESIGN CENTRE,
52 UPPER STREET, ISLINGTON, N1 0QH
12
14. National Housing
Federation, London
Lion Court
25 Procter Street
London WC1V 6NY
T: 020 7067 1010
F: 020 7067 1011
email:
London@housing.org.uk
The National Housing
Federation represents 350
housing associations in
London, supporting and
promoting their work
across the capital and
campaigning for better
housing and
neighbourhoods.
Our housing association
members own and
manage around 400,000
properties in the capital -
providing a home to about
1 in 10 Londoners.
www.housing.org.uk
www.iNbiz.org
