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De-Stressing
                      Your Job Search




Presented 8/26/09       De-Stressing - © Dotty Posto   1
What We’ll Share Today
    ■  A bit on the physiology behind stress

    ■  What ‘causes’ stress

    ■  A new way of looking at the situation…

    ■  Tools & techniques




Presented 8/26/09          De-Stressing - © Dotty Posto   2
The Learning Grid
 1                                      2



 Unconscious                            Conscious
 Incompetence                           Incompetence

 4                                      3



 Unconscious                            Conscious
 Competence                             Competence


Presented 8/26/09        De-Stressing - © Dotty Posto   3
Physiology of Stress
    ■  What would happen if…
           ■        You were at the zoo and an escaped lion charged
                    you?
           ■        You were in the road and an out of control driver
                    came up on the sidewalk toward you?




Presented 8/26/09                   De-Stressing - © Dotty Posto        4
Physiology of Stress
    ■  What happens when:
           ■        You have to fill out an online application that takes
                    you 5 hours?
           ■        You get stuck in traffic on the way to an interview?
           ■        You get a rejection letter after several interviews you
                    felt went extremely well?




Presented 8/26/09                    De-Stressing - © Dotty Posto             5
JobCamp 8/26/09
Presented2 - 7/9/09   De-Stressing - © Dotty Posto   Adapted from Roberta Colasanti   6
Central Nervous System
    Threat                                      Thrive/Secure
       (Sympathetic NS)                            (Parasympathetic NS)
    “Excited mobilization”                      “Homeostasis”
    ■  Fight, Flight or Freeze                  ■  Bio-rhythm stability
      cardiovascular activity                           ■  Circadian
      respiration                                       ■  Infradian

      neurohormones:                                    ■  Ultradian

        i.e. CORTISOL                               Endorphins
      immunity                                      Repair and restoration
      digestion
      restoration/sleep cycle
 Maintains survival of the organism                                    Adapted from Roberta Colasanti

Presented 8/26/09               De-Stressing - © Dotty Posto                               7
Brain’s
                    Safety is the ^Goal
    ■  Our brain reacts to keep us safe

    ■  We need to let our brain know what we’re doing to
           keep us safe, so the Central Nervous System
           doesn’t go into over-drive




Presented 8/26/09           De-Stressing - © Dotty Posto      8
Introductions &
      What in your job search do
         you stress about?
                    Notice – I did not say – what in your job
                          search stresses you out…

                           Let’s talk about that next



Presented 8/26/09                 De-Stressing - © Dotty Posto   9
What’s Your Search Like?
    ■  More secure or more threat?

    ■  More sleep or less sleep?

    ■  More relaxed or more tense?



    ■  What have you done so far to reduce the stress in
           your job search?




Presented 8/26/09             De-Stressing - © Dotty Posto   10
What’s the action/reaction?




                    Self                                  X



                                                              Adapted from Roberta Colasanti

Presented 8/26/09          De-Stressing - © Dotty Posto                          11
All We Ever Get to See…
                                  is our self…



              Nationality
               Gender
            Family of Origin
               Siblings
          Area of the Country
                                                                 X
                    Our History




                                                                     Adapted from Roberta Colasanti

Presented 8/26/09                 De-Stressing - © Dotty Posto                          12
Practical Tools for
                      De-Stressing




Presented 8/26/09        De-Stressing - © Dotty Posto   13
Tools For De-Stressing
    ■  Having a plan, working the plan

    ■  Mindfulness

    ■  Journaling

    ■  Understanding how we use language

    ■  Cultivating Positive Emotions

    ■  Understanding yourself better




Presented 8/26/09          De-Stressing - © Dotty Posto   14
Having and Working a Plan




Presented 8/26/09   De-Stressing - © Dotty Posto   15
Having & Working a Plan
    ■      Amount of time you want to spend:
           ■        Reading: keep up on your industry, field
           ■        Networking: email; phone; in-person
           ■        Email: checking & sending
           ■        Social networking sites: LinkedIn; Twitter; Industry; Facebook
           ■        Searching job boards: Leverage RSS and aggregator sites
           ■        Applying for roles

    ■      Work your plan

    ■      Track your progress (11th commandment – thou shalt not kid thyself)

    ■      Don’t beat yourself up if you get off track


Presented 8/26/09                        De-Stressing - © Dotty Posto                16
Mindfulness




Presented 8/26/09     De-Stressing - © Dotty Posto   17
Where are You in Stress?
    ■  Past?               Present?              Future?

    ■  How common are thoughts like…
           ■        I shouldn’t have answered the interview question that
                    way.
           ■        Will the interview go well?
           ■        Will they make me an offer?
           ■        Will they respond at all?
           ■        Why didn’t they call?
           ■        Where are these thoughts… past, present or future?


Presented 8/26/09                    De-Stressing - © Dotty Posto           18
Where is Your Attention Most
                            Productive?
    ■  Past?

    ■  Present?

    ■  Future?




Presented 8/26/09             De-Stressing - © Dotty Posto   19
Mindfulness Defined
    ■  Mindfulness is the ability to pay attention to an
           experience from moment to moment —without
           drifting into thoughts of the past or concerns about
           the future, or getting caught up in opinions about
           what's going on.

    ■  One of the more popular ways to practice
           mindfulness is through meditation, which involves
           sitting or lying down quietly for 20 or 30 minutes,
           once or twice a day. Focus on your breath. When
           you get distracted, return your attention to
           everything about your breath

Presented 8/26/09             De-Stressing - © Dotty Posto        20
Let’s try it out…




Presented 8/26/09        De-Stressing - © Dotty Posto   21
Scientific Evidence
    ■      Several studies have been conducted measuring the effects of
           mindfulness. See the February issue of Harvard Health Publications
           where they translate findings to inform readers about how they can
           benefit the most from practicing mindfulness.

    ■      A UW-Madison research team has found, for the first time, that a short
           program in "mindfulness meditation" produced lasting positive changes in
           both the brain and the function of the immune system.

    ■      Compuware has seen 5 fold productivity gains for teams after work done
           in the area of Loving Kindness Meditation.

    ■      Jon Kabat-Zinn - Professor of Medicine Emeritus and Founding director of
           the Stress Reduction Clinic & the Center for Mindfulness in Medicine,
           Health Care, and Society at the University of Massachusetts Medical
           School.
           ■        He teaches mindfulness meditation as a technique to help people cope with
                    stress, anxiety, pain and illness.




Presented 8/26/09                          De-Stressing - © Dotty Posto                         22
Mindfulness in Everyday Life
    ■      Pay attention to your breathing or your environment when you stop at red
           lights.

    ■      Instead of listening to the radio or making phone calls during your drive,
           spend time checking in with yourself

    ■      Before you go to sleep, and when you awaken, take some “mindful”
           breaths.

    ■      Instead of allowing your mind to wander over the day's concerns, direct
           your attention to your breathing.

    ■      Find a task that you do impatiently or unconsciously (standing in line or
           brushing your teeth, for example) and concentrate on the experience.

    ■      Make something that occurs several times during a day, such as
           answering the phone or buckling your seatbelt, a reminder to return to the
           present — that is, think about what you're doing and observe yourself
           doing it.

                                                                    Adapted from Harvard Health Publications online

Presented 8/26/09                    De-Stressing - © Dotty Posto                                            23
Presented 8/26/09   De-Stressing - © Dotty Posto   24
Journaling
    ■  Journaling is an easy and effective way to reduce
           stress.
           ■        “By getting your thoughts out of your head and
                    putting them down in writing, you gain insights you’d
                    otherwise never see.” blog by Steve Pavlina July 9th,
                    2007

    ■  Venting on paper, first neutralizes the emotional
           charge. Then, re-reading what you’ve written can
           help you learn from the emotions, clarify the
           situation and begin to outline options
           ■        Adapted from “Reduce stress through Journaling” Reader’s Digest online




Presented 8/26/09                               De-Stressing - © Dotty Posto                 25
Suggested Processes
    ■  Morning Pages: Three pages of longhand, stream of
           consciousness writing, done first thing in the
           morning. There is no wrong way to do Morning
           Pages. They are about anything and everything that
           crosses your mind-- and they are for your eyes only.
           ■        From The Artist’s Way by Julia Cameron


    ■  T-Chart
           ■        Write out all of the negative emotions and frustrations
                    on one side of the paper
           ■        Write out 3 positive emotions, options, thoughts, or
                    ideas for each negative thought.


Presented 8/26/09                           De-Stressing - © Dotty Posto      26
Understanding Language




Presented 8/26/09   De-Stressing - © Dotty Posto   27
5 Speech Acts
    ■  Assertions

    ■  Assessments
            ■         Grounded
            ■         Un-grounded

    ■  Declarations

    ■  Requests/Offers

    ■  Promises
                          Only human beings create concepts
                          through language – linguistic phenomena
                                                                     From: ‘You Are What You Say” by Matthew Budd

JobCamp 8/26/09
Presented2 - 7/9/09                   De-Stressing - © Dotty Posto                                     28
Assessments and Assertions
    ■      Assessments:
           ■        Purposeful and action oriented (For the sake of some purpose or action)
           ■        Reveals the observer, NOT the observed
           ■        Reveals standards and values of the observer

    ■      Grounded Assessments:
           ■        Never true or false
           ■        Based on evidence
           ■        Assessments such as “good” or “bad” are based on some shared
                    understanding

    ■      Assertions:
           ■        Universal observer
           ■        Always true or false
           ■        Shared standards or measure

                                                                               Adapted from Colasanti Associates, LLC

Presented 8/26/09                          De-Stressing - © Dotty Posto                                   29
Requests/Offers
    ■  An action taken seeking the assistance of another in
           satisfying an underlying concern. A request happens
           in the present and invites a future action by another.

    ■  A request also involves a commitment on the part of
           the requester to be satisfied if the conditions
           specified in the request are met.




                                                             Adapted from Colasanti Associates, LLC

Presented 8/26/09             De-Stressing - © Dotty Posto                              30
Promises
    ■      A promise is what you speak to indicate your commitment to
           fulfill what someone else has requested. It implies you
           understand the request and are competent and sincere about
           fulfilling the promise.

    ■      When promises are not fulfilled, the requester may feel
           resentful and distrust may develop.


                            Declarations
    ■      Is an utterance by someone with the authority to do so, brings
           something into being that was not there before, through the
           power of language.

                                                                Adapted from Colasanti Associates, LLC

Presented 8/26/09                De-Stressing - © Dotty Posto                              31
Process for Effective Conversations
                                         What is the reasoning
          “I am concerned about….”       behind the complaint?
          “I would like to discuss….”
          “I have a problem with...”             Concern



                    Desire to                                                        Desire for
                    be Heard                                                         Satisfaction



                                                                                                    Yes
                                                                                                    No
                                                                                                    Commit to Commit
“You make me….”    Complaint                                                     Request            Counteroffer
“You need to….”
“You, You, You” Does it sound like a                                         What are you willing
                    protest, or accusation?                                  to ask for? Risk?         Adapted from Colasanti
                                                                                                             Associates, LLC

     Presented 8/26/09                        De-Stressing - © Dotty Posto                                        32
Cultivating Positive
                         Emotions
                    Adapted from the book: “Positivity” by
                        Barbara Fredrickson PH.D.




Presented 8/26/09                De-Stressing - © Dotty Posto   33
Negative Emotions
    ■  Only three
           ■        Anger
           ■        Fear
           ■        Contempt

    ■  Occur naturally as a response to threat




Presented 8/26/09              De-Stressing - © Dotty Posto   34
10 Positive Emotions
    ■      Joy                             ■       Amusement

    ■      Gratitude                       ■       Awe

    ■      Interest                        ■       Love

    ■      Serenity                        ■       Inspiration

    ■      Hope                            ■       Pride




Presented 8/26/09          De-Stressing - © Dotty Posto          35
Positive Emotions
    ■  Don’t occur naturally

    ■  Must be cultivated

    ■  Are cumulative
           ■  Feel good
           ■  Broadens your capacity to think
           ■  Learn more – become more skilled
           ■  Undo effect (on negative emotions)




Presented 8/26/09              De-Stressing - © Dotty Posto   36
Cultivate a 3:1 Ratio
    ■      Build a positive emotion                 ■       Develop coping strategies
           portfolio – one for each of the
           10 positive emotions                     ■       Learning to forgive

    ■      Practice gratitude                       ■       Living in the present;
                                                            increasing flow experiences
    ■      Cultivate Optimism
                                                    ■       Savor
    ■      Avoid over-thinknig and social
           comparison                               ■       Committing to your goals:
                                                            committed goal pursuit
    ■      Practice acts of kindness
                                                    ■       Practicing religion and
    ■      Nurture social relationships                     spirituality

                                                    ■       Taking care of body & soul


Presented 8/26/09                   De-Stressing - © Dotty Posto                          37
Understanding Yourself
                          better…




Presented 8/26/09     De-Stressing - © Dotty Posto   38
Knowing Your Core Self
    ■      Personality
           ■        DISC
           ■        Myers Briggs
           ■        Enneagram

    ■      Know your strengths
           ■        StrengthsFinder 2.0 (by Tom Rath)

    ■      Interaction Style

    ■      Temperament

    ■      These require support from a qualified practitioner to guide you to an
           understanding of your core self.
           ■        Taking only input from an assessment is not advisable – most have a 20 –
                    40% error rate.



Presented 8/26/09                          De-Stressing - © Dotty Posto                        39
Summary of Tools
    ■  Having a plan, working the plan

    ■  Mindfulness

    ■  Journaling

    ■  Understanding how we use language

    ■  Cultivating Positive Emotions

    ■  Understanding yourself better




Presented 8/26/09        De-Stressing - © Dotty Posto   40
Commitment to Action
    ■  What one tool will you commit to try tomorrow?

    ■  What tool will you commit to use next week?

    ■  Can you find an accountability partner to keep you
           focused, honest and successful?

    ■  Go forth & chill…




Presented 8/26/09           De-Stressing - © Dotty Posto    41
Contact Information
    ■  Dotty Posto
           ■        Leadership & Organizational Development
                    Consultant
           ■        Speaker
           ■        Executive & Personal Coach

    ■  dotty.posto@gmail.com

    ■  www.linkedin.com/in/dottyposto

    ■  414.305.8976


Presented 8/26/09                  De-Stressing - © Dotty Posto   42
Resources
    ■  Follow: @StressReduction on Twitter
    ■  http://www.themindtolead.com/
       mindfulness.html
    ■  Google: Jon Kabat-Zinn – videos, books and
       CDs on mindfulness and Mindfulness Based
       Stress Reduction
    ■  www.positivity.org
    ■  www.positivityratio.com



Presented 8/26/09    De-Stressing - © Dotty Posto   43
Resources
    ■  http://www.rd.com/living-healthy/reduce-stress-
           through-journaling/article16179.html

    ■  http://www.journalforyou.com

    ■  http://www.theartistsway.com/the-basic-tools

    ■  “You Are What You Say” by Dr. Matthew Budd

    ■  http://cs.gmu.edu/cne/pjd/TT/AssertAssess.pdf




Presented 8/26/09            De-Stressing - © Dotty Posto   44
Resources
    ■      “First Break All the Rules” – by Marcus Buckingham

    ■      “Now Discover Your Strengths” by Marcus Buckingham &
           Donald O. Clifton

    ■      “StrengthsFinder 2.0” by Tom Rath

    ■      “Go Put Your Strengths To Work” by Marcus Buckingham

    ■      “Strengths based Leadership” by Tom Rath

    ■      “How Full is Your Bucket” by Tom Rath & Donald O. Clifton




Presented 8/26/09               De-Stressing - © Dotty Posto           45

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Destressing Pres2 Pdf

  • 1. De-Stressing Your Job Search Presented 8/26/09 De-Stressing - © Dotty Posto 1
  • 2. What We’ll Share Today ■  A bit on the physiology behind stress ■  What ‘causes’ stress ■  A new way of looking at the situation… ■  Tools & techniques Presented 8/26/09 De-Stressing - © Dotty Posto 2
  • 3. The Learning Grid 1 2 Unconscious Conscious Incompetence Incompetence 4 3 Unconscious Conscious Competence Competence Presented 8/26/09 De-Stressing - © Dotty Posto 3
  • 4. Physiology of Stress ■  What would happen if… ■  You were at the zoo and an escaped lion charged you? ■  You were in the road and an out of control driver came up on the sidewalk toward you? Presented 8/26/09 De-Stressing - © Dotty Posto 4
  • 5. Physiology of Stress ■  What happens when: ■  You have to fill out an online application that takes you 5 hours? ■  You get stuck in traffic on the way to an interview? ■  You get a rejection letter after several interviews you felt went extremely well? Presented 8/26/09 De-Stressing - © Dotty Posto 5
  • 6. JobCamp 8/26/09 Presented2 - 7/9/09 De-Stressing - © Dotty Posto Adapted from Roberta Colasanti 6
  • 7. Central Nervous System Threat Thrive/Secure (Sympathetic NS) (Parasympathetic NS) “Excited mobilization” “Homeostasis” ■  Fight, Flight or Freeze ■  Bio-rhythm stability cardiovascular activity ■  Circadian respiration ■  Infradian neurohormones: ■  Ultradian i.e. CORTISOL Endorphins immunity Repair and restoration digestion restoration/sleep cycle Maintains survival of the organism Adapted from Roberta Colasanti Presented 8/26/09 De-Stressing - © Dotty Posto 7
  • 8. Brain’s Safety is the ^Goal ■  Our brain reacts to keep us safe ■  We need to let our brain know what we’re doing to keep us safe, so the Central Nervous System doesn’t go into over-drive Presented 8/26/09 De-Stressing - © Dotty Posto 8
  • 9. Introductions & What in your job search do you stress about? Notice – I did not say – what in your job search stresses you out… Let’s talk about that next Presented 8/26/09 De-Stressing - © Dotty Posto 9
  • 10. What’s Your Search Like? ■  More secure or more threat? ■  More sleep or less sleep? ■  More relaxed or more tense? ■  What have you done so far to reduce the stress in your job search? Presented 8/26/09 De-Stressing - © Dotty Posto 10
  • 11. What’s the action/reaction? Self X Adapted from Roberta Colasanti Presented 8/26/09 De-Stressing - © Dotty Posto 11
  • 12. All We Ever Get to See… is our self… Nationality Gender Family of Origin Siblings Area of the Country X Our History Adapted from Roberta Colasanti Presented 8/26/09 De-Stressing - © Dotty Posto 12
  • 13. Practical Tools for De-Stressing Presented 8/26/09 De-Stressing - © Dotty Posto 13
  • 14. Tools For De-Stressing ■  Having a plan, working the plan ■  Mindfulness ■  Journaling ■  Understanding how we use language ■  Cultivating Positive Emotions ■  Understanding yourself better Presented 8/26/09 De-Stressing - © Dotty Posto 14
  • 15. Having and Working a Plan Presented 8/26/09 De-Stressing - © Dotty Posto 15
  • 16. Having & Working a Plan ■  Amount of time you want to spend: ■  Reading: keep up on your industry, field ■  Networking: email; phone; in-person ■  Email: checking & sending ■  Social networking sites: LinkedIn; Twitter; Industry; Facebook ■  Searching job boards: Leverage RSS and aggregator sites ■  Applying for roles ■  Work your plan ■  Track your progress (11th commandment – thou shalt not kid thyself) ■  Don’t beat yourself up if you get off track Presented 8/26/09 De-Stressing - © Dotty Posto 16
  • 17. Mindfulness Presented 8/26/09 De-Stressing - © Dotty Posto 17
  • 18. Where are You in Stress? ■  Past? Present? Future? ■  How common are thoughts like… ■  I shouldn’t have answered the interview question that way. ■  Will the interview go well? ■  Will they make me an offer? ■  Will they respond at all? ■  Why didn’t they call? ■  Where are these thoughts… past, present or future? Presented 8/26/09 De-Stressing - © Dotty Posto 18
  • 19. Where is Your Attention Most Productive? ■  Past? ■  Present? ■  Future? Presented 8/26/09 De-Stressing - © Dotty Posto 19
  • 20. Mindfulness Defined ■  Mindfulness is the ability to pay attention to an experience from moment to moment —without drifting into thoughts of the past or concerns about the future, or getting caught up in opinions about what's going on. ■  One of the more popular ways to practice mindfulness is through meditation, which involves sitting or lying down quietly for 20 or 30 minutes, once or twice a day. Focus on your breath. When you get distracted, return your attention to everything about your breath Presented 8/26/09 De-Stressing - © Dotty Posto 20
  • 21. Let’s try it out… Presented 8/26/09 De-Stressing - © Dotty Posto 21
  • 22. Scientific Evidence ■  Several studies have been conducted measuring the effects of mindfulness. See the February issue of Harvard Health Publications where they translate findings to inform readers about how they can benefit the most from practicing mindfulness. ■  A UW-Madison research team has found, for the first time, that a short program in "mindfulness meditation" produced lasting positive changes in both the brain and the function of the immune system. ■  Compuware has seen 5 fold productivity gains for teams after work done in the area of Loving Kindness Meditation. ■  Jon Kabat-Zinn - Professor of Medicine Emeritus and Founding director of the Stress Reduction Clinic & the Center for Mindfulness in Medicine, Health Care, and Society at the University of Massachusetts Medical School. ■  He teaches mindfulness meditation as a technique to help people cope with stress, anxiety, pain and illness. Presented 8/26/09 De-Stressing - © Dotty Posto 22
  • 23. Mindfulness in Everyday Life ■  Pay attention to your breathing or your environment when you stop at red lights. ■  Instead of listening to the radio or making phone calls during your drive, spend time checking in with yourself ■  Before you go to sleep, and when you awaken, take some “mindful” breaths. ■  Instead of allowing your mind to wander over the day's concerns, direct your attention to your breathing. ■  Find a task that you do impatiently or unconsciously (standing in line or brushing your teeth, for example) and concentrate on the experience. ■  Make something that occurs several times during a day, such as answering the phone or buckling your seatbelt, a reminder to return to the present — that is, think about what you're doing and observe yourself doing it. Adapted from Harvard Health Publications online Presented 8/26/09 De-Stressing - © Dotty Posto 23
  • 24. Presented 8/26/09 De-Stressing - © Dotty Posto 24
  • 25. Journaling ■  Journaling is an easy and effective way to reduce stress. ■  “By getting your thoughts out of your head and putting them down in writing, you gain insights you’d otherwise never see.” blog by Steve Pavlina July 9th, 2007 ■  Venting on paper, first neutralizes the emotional charge. Then, re-reading what you’ve written can help you learn from the emotions, clarify the situation and begin to outline options ■  Adapted from “Reduce stress through Journaling” Reader’s Digest online Presented 8/26/09 De-Stressing - © Dotty Posto 25
  • 26. Suggested Processes ■  Morning Pages: Three pages of longhand, stream of consciousness writing, done first thing in the morning. There is no wrong way to do Morning Pages. They are about anything and everything that crosses your mind-- and they are for your eyes only. ■  From The Artist’s Way by Julia Cameron ■  T-Chart ■  Write out all of the negative emotions and frustrations on one side of the paper ■  Write out 3 positive emotions, options, thoughts, or ideas for each negative thought. Presented 8/26/09 De-Stressing - © Dotty Posto 26
  • 27. Understanding Language Presented 8/26/09 De-Stressing - © Dotty Posto 27
  • 28. 5 Speech Acts ■  Assertions ■  Assessments ■  Grounded ■  Un-grounded ■  Declarations ■  Requests/Offers ■  Promises Only human beings create concepts through language – linguistic phenomena From: ‘You Are What You Say” by Matthew Budd JobCamp 8/26/09 Presented2 - 7/9/09 De-Stressing - © Dotty Posto 28
  • 29. Assessments and Assertions ■  Assessments: ■  Purposeful and action oriented (For the sake of some purpose or action) ■  Reveals the observer, NOT the observed ■  Reveals standards and values of the observer ■  Grounded Assessments: ■  Never true or false ■  Based on evidence ■  Assessments such as “good” or “bad” are based on some shared understanding ■  Assertions: ■  Universal observer ■  Always true or false ■  Shared standards or measure Adapted from Colasanti Associates, LLC Presented 8/26/09 De-Stressing - © Dotty Posto 29
  • 30. Requests/Offers ■  An action taken seeking the assistance of another in satisfying an underlying concern. A request happens in the present and invites a future action by another. ■  A request also involves a commitment on the part of the requester to be satisfied if the conditions specified in the request are met. Adapted from Colasanti Associates, LLC Presented 8/26/09 De-Stressing - © Dotty Posto 30
  • 31. Promises ■  A promise is what you speak to indicate your commitment to fulfill what someone else has requested. It implies you understand the request and are competent and sincere about fulfilling the promise. ■  When promises are not fulfilled, the requester may feel resentful and distrust may develop. Declarations ■  Is an utterance by someone with the authority to do so, brings something into being that was not there before, through the power of language. Adapted from Colasanti Associates, LLC Presented 8/26/09 De-Stressing - © Dotty Posto 31
  • 32. Process for Effective Conversations What is the reasoning “I am concerned about….” behind the complaint? “I would like to discuss….” “I have a problem with...” Concern Desire to Desire for be Heard Satisfaction Yes No Commit to Commit “You make me….” Complaint Request Counteroffer “You need to….” “You, You, You” Does it sound like a What are you willing protest, or accusation? to ask for? Risk? Adapted from Colasanti Associates, LLC Presented 8/26/09 De-Stressing - © Dotty Posto 32
  • 33. Cultivating Positive Emotions Adapted from the book: “Positivity” by Barbara Fredrickson PH.D. Presented 8/26/09 De-Stressing - © Dotty Posto 33
  • 34. Negative Emotions ■  Only three ■  Anger ■  Fear ■  Contempt ■  Occur naturally as a response to threat Presented 8/26/09 De-Stressing - © Dotty Posto 34
  • 35. 10 Positive Emotions ■  Joy ■  Amusement ■  Gratitude ■  Awe ■  Interest ■  Love ■  Serenity ■  Inspiration ■  Hope ■  Pride Presented 8/26/09 De-Stressing - © Dotty Posto 35
  • 36. Positive Emotions ■  Don’t occur naturally ■  Must be cultivated ■  Are cumulative ■  Feel good ■  Broadens your capacity to think ■  Learn more – become more skilled ■  Undo effect (on negative emotions) Presented 8/26/09 De-Stressing - © Dotty Posto 36
  • 37. Cultivate a 3:1 Ratio ■  Build a positive emotion ■  Develop coping strategies portfolio – one for each of the 10 positive emotions ■  Learning to forgive ■  Practice gratitude ■  Living in the present; increasing flow experiences ■  Cultivate Optimism ■  Savor ■  Avoid over-thinknig and social comparison ■  Committing to your goals: committed goal pursuit ■  Practice acts of kindness ■  Practicing religion and ■  Nurture social relationships spirituality ■  Taking care of body & soul Presented 8/26/09 De-Stressing - © Dotty Posto 37
  • 38. Understanding Yourself better… Presented 8/26/09 De-Stressing - © Dotty Posto 38
  • 39. Knowing Your Core Self ■  Personality ■  DISC ■  Myers Briggs ■  Enneagram ■  Know your strengths ■  StrengthsFinder 2.0 (by Tom Rath) ■  Interaction Style ■  Temperament ■  These require support from a qualified practitioner to guide you to an understanding of your core self. ■  Taking only input from an assessment is not advisable – most have a 20 – 40% error rate. Presented 8/26/09 De-Stressing - © Dotty Posto 39
  • 40. Summary of Tools ■  Having a plan, working the plan ■  Mindfulness ■  Journaling ■  Understanding how we use language ■  Cultivating Positive Emotions ■  Understanding yourself better Presented 8/26/09 De-Stressing - © Dotty Posto 40
  • 41. Commitment to Action ■  What one tool will you commit to try tomorrow? ■  What tool will you commit to use next week? ■  Can you find an accountability partner to keep you focused, honest and successful? ■  Go forth & chill… Presented 8/26/09 De-Stressing - © Dotty Posto 41
  • 42. Contact Information ■  Dotty Posto ■  Leadership & Organizational Development Consultant ■  Speaker ■  Executive & Personal Coach ■  dotty.posto@gmail.com ■  www.linkedin.com/in/dottyposto ■  414.305.8976 Presented 8/26/09 De-Stressing - © Dotty Posto 42
  • 43. Resources ■  Follow: @StressReduction on Twitter ■  http://www.themindtolead.com/ mindfulness.html ■  Google: Jon Kabat-Zinn – videos, books and CDs on mindfulness and Mindfulness Based Stress Reduction ■  www.positivity.org ■  www.positivityratio.com Presented 8/26/09 De-Stressing - © Dotty Posto 43
  • 44. Resources ■  http://www.rd.com/living-healthy/reduce-stress- through-journaling/article16179.html ■  http://www.journalforyou.com ■  http://www.theartistsway.com/the-basic-tools ■  “You Are What You Say” by Dr. Matthew Budd ■  http://cs.gmu.edu/cne/pjd/TT/AssertAssess.pdf Presented 8/26/09 De-Stressing - © Dotty Posto 44
  • 45. Resources ■  “First Break All the Rules” – by Marcus Buckingham ■  “Now Discover Your Strengths” by Marcus Buckingham & Donald O. Clifton ■  “StrengthsFinder 2.0” by Tom Rath ■  “Go Put Your Strengths To Work” by Marcus Buckingham ■  “Strengths based Leadership” by Tom Rath ■  “How Full is Your Bucket” by Tom Rath & Donald O. Clifton Presented 8/26/09 De-Stressing - © Dotty Posto 45