Dependo is a rapidly growing logistics provider in India, specializing in end-to-end solutions with a focus on last mile delivery services for e-commerce companies. The company offers a range of services including real-time tracking, cash on delivery, and flexible warehousing solutions to ensure timely and reliable deliveries. As a division of Quess Corp Limited, Dependo leverages technology and an extensive workforce to cater to customer needs effectively across 36 cities in India.

1. LOGISTICS SOLUTIONS
TO HELP YOU CREATE HAPPY CUSTOMERS
www.dependo.com
DEPENDODependable Logistics Partner

2. About DEPENDO
Dependo takes pride in providing Dependable Delivery Solutions. We aim to make every e-tailing
experience a memorable one for your customer. We are the fastest growing Logistics brand in India
and have the privilege of servicing e-commerce giants as a part of our clientele.
Dependo provides end-to-end logistic solutions with an expertise in last mile delivery services for
all your delivery needs. Ably supported by a forceful team, robust technical knowhow and a piercing
reach pan India we promise reliable experiences creating happy customers.
With real time tracking for last mile delivery, we promise to deliver on time, every time. Dependo has
the unique HR benefit that keeps a check on the attrition rate of the associates and helps provide
scalable delivery options in a short time.
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3. First Mile Delivery
Dependo goes the extra mile to ensure smooth
operations for the first leg of supply chain. Our
well-equipped fleet of vehicles makes sure the
movement of goods is on time. Dependo brings quick,
seamless services for time sensitive shipments and
all your delivery needs.
Our Services
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4. Warehousing Hub
Dependo operates professionally managed, secure, dry storage spaces and transportation services. We receive products from
our customers, we warehouse the products and then distribute them according to the delivery needs of our customers.
Our warehouse management process ensures swift flow and management of stocks with a systematic inventory.
Our warehouse offerings include:
• Managing Stock Inventories
• Last Mile Delivery of the Stock
• Flexible and Scalable Warehousing Solutions
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5. 5
What we offer
• Cash on Delivery
• Managed Drop-Ship
• Smartphone Equipped Fleet
• Digital Signatures
• Localized & Product Trained Customer Service
• Real-Time Status
• Next-Day Delivery
• GPS Tracking
Last Mile Delivery
Dependo understands that a company’s opportunity to impress its customers depends on the final
mile of any delivery process. We at Dependo stand for dependable delivery solutions and focus
exclusively on the last mile.
We have qualified experts and well-designed systems and processes to give you and your
customers an exceptional delivery experience. GPS enabled tracking system ensures that you and
your customers almost exactly know the estimated time of delivery.

6. Reverse Logistics
Dependo understands the importance of reverse logistics and its long standing impact on your customer relations. We at
Dependo take pride in ensuring that we pick-up the return packages as smoothly as we deliver them. The picked-up packages
are then delivered to your quality control office or transported to your processing centers.
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7. 7
Dependo Advantage
Reach
Dependo Logistics is a provider of last mile delivery services. We have a wide spread
network connecting top retailers with their end-customers. With a presence in 36
cities across India, we also have the ability to quickly commence operations.
Workforce Strength
Backed by IKYA, Dependo has boundless access to good and efficient manpower
which gives us the flexibility and ease of finding and managing people on a large scale
depending on the seasonal variations of up scaling or down scaling demands.
Sector Expertise
Dependo Logistics has the privilege of working with top e-commerce companies and
we are striving to become the delivery partners of choice for anybody looking for last
mile delivery solutions.
Technology Led Product Delivery
Dependo is organized around the customer, from understanding the needs behind
a specific requirement to making sure it is implemented and delivered on time.
Operational agility is our competitive advantage helping us respond to change, drive
productivity and focus on getting things done. Cubito our IT partner, provides real time
tracking mechanism helping us keep track of every single aspect of delivery starting
from route travelled, kilometers traversed, route deviations to delivery status.

8. Our Delivery Models
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9. Fulfillment Centre
Dependo warehouses with micro delivery centers are set up across cities and all shipments
from the clients come to the delivery centers. Next day the consignments get picked up from
the micro centers by the delivery teams. In case a delivery is not made on a particular day,
it is attempted the day after.
Hub & Spoke Model
Depending on the size of the city, Dependo sets up a number of different hubs across the city
with small shutter or mobile offices. Each of these smaller sub-hubs caters to an area of
8 to 10 kms.
Entrepreneurship Model
At Dependo, we have made it easy for our delivery associates to own a vehicle. Under this
scheme, all associates who have a valid four-wheeler license for at least a year are eligible for
an interest and EMI free Mahindra Jeeto. This helps them increase their income and partner
in our growth.
Asset Light Model
In this model, a city has one Dependo mother hub, all consignments come to this hub and go
out for delivery on the same day. In case of failed deliveries the consignments are taken back
by the clients.
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10. Dependo Logistics is a division of Quess Corp Limited.
Quess Corp Limited, India’s leading business services provider. Established in 2007,
the company is headquartered in Bangalore and serves over 1300+ customers across 8 countries.
The impact of its innovative and effective services is felt across 4 segments:
• Global Technology Solutions
• People & Services
• Integrated Facilities Management and
• Industrial Asset Management
With revenues of about Rs.25,728 million, (For 15 months period ending March 31st, 2015)
Quess Corp is a step-down subsidiary of USD 42+ billion (as of 30th Sept 2015) multinational,
Fairfax Financial Holdings Group; held through its Indian listed subsidiary,
Thomas Cook India Limited.
For further details on Quess, please visit www.quesscorp.com
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About Quess

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April 2016

12. DEPENDODependable Logistics Partner
Dependo Logistic Solutions (A Division of Quess Corp Limited)
AS Chambers, No. 6, 6th Block, 80 Feet Road, Koramangala, Bengaluru - 560 095, Karnataka, India
+91 80 3354 5698 | connect@dependo.com | www.dependo.com