1. Certificate of Recognition
Thank You
Darren Esposito
August 31, 2015
Nomination – I received this email from a customer which Darren had dealt with - Dear Sir/Madam I write
to inform you of the excellent service I have recently received from a young person called Darren. It is not
very often in today's day and age that people are polite and patient. I found this young man not only
extremely helpful, but very patient and informative. He explained everything to me slowly and made sure
that I understood what he was saying. All I can say is I hope that BT appreciate this young man and value
him as an excellent member of staff and I hope he will go a long way with your company. Thanking you,
please pass on my regards to Darren , Regards, Rhiannon Turner (Mrs)
Nominated by – Susan Hogg