Daniel J. Eck Sr has over 30 years of experience in chemical operations, machine operation, and maintenance. He has extensive skills in forklift operation, batch production, hazardous materials handling, and confined space work. His professional experience includes positions at Aerotek Scientific, Harley Davidson, Alcor Aluminum, UGT, Full Circle Solutions, Millennium Chemical, Genstar/Redland, and Essex Chemical.
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Что такое уникальный сервис? Почему существуют компании, которые владеют секретом работы с клиентами: умеют привлекать, удерживать и создавать особые отношения, при которых клиент ценит услуги и готов рекомендовать их другим? Используя математические выражения, можно сказать, что лояльность ваших клиентов пропорционально равна уровню вашего бизнеса и уровню качества вашего сервиса. Если любое из этих звеньев равно нулю, ваш продукт и ваша услуга не смогут победить в конкурентной борьбе за предпочтения клиента. То, что мы называем Звездный сервис, строится годами, основано на вкладе и особой мотивации всех членов вашей команды, которая работает в едином направлении, привержена одним ценностям и несет гармоничную корпоративную культуру. В 21 веке качественное обслуживание и сопровождение основного продукта становятся критическим компонентом стратегии любой компании. Инвестиции в развитие навыков сервиса позволяют современным организациям добиться успеха в среде высочайшей конкуренции. Настоящая культура сервиса, построенная на уникальной стратегии, технологиях, процессах и реализуемая профессионалами не может быть скопирована вашими конкурентами...
This ppt gives an insight about the types of organisational structures prevalent in today's world. I have explained the three types of organisational structures with their advantages and disadvantages.
1. Daniel J. Eck Sr
25 Lerner ct.
Baltimore Md 21236
albion4000@yahoo.com
443-725-5669
KNOWLEDGE AND SKILLS:
•fork lift operation
•continuous batch operation
•DOT Hazardous Waste trained
•confined space citified
•CompTIA NETWORK+ Certified Network Support TechnicianCompTIAA+ Certified Computer
Technician
•Install, troubleshoot, configure and add 386-Pentium processors
•
PROFESSIONAL EXPERIENCE:
6/1/2014 to present
Aerotek Scientific JMHuber Harva DE Grace MD Silica operations
•Inventory control
•Process Batch making
•
01/ 2014 to Present, 12/ 2012 to 10/2013
Harley Davidson York Plant, York, PA
Machine Operator
Press and fabrication department
•Responsibility included operating punch press and fabrication of steel components for Harley Davidson
motorcycles.
05/2013 to 9/ 2013
Alcor Aluminum, Edgewood, MD
Machine Operator/ Forklift Operator
•Responsible for moving raw materials to various departments and packaging raw materials
•Using an inventory management system to print tickets and conduct end of week inventory counts.
•Completing and processing required paperwork and monitoring the quality.
03/2012 to 10/2012
UGT, Baltimore, MD
Batch Operator
•Manufactured urethane grout in a high pace environment
2. 2
•Performed hands on batch mixing.
•Responsibilities included material handling, maintained detailed production records, and inventory control.
•Forklift Operator
8/2010 to 11/2011
Full Circle Solutions, Baltimore, MD
Maintenance Technician
•Installed, maintained, and programmed gaming machines and equipment at Perry Ville Casino.
11/2000 to 05/2009
Millennium Chemical, Baltimore, MD
Chemical Operator
•Operation of Chlorination and Oxidation facilities in the manufacture of Titanium Dioxide.
•Handling hazardous material.
•Assisting in repair and troubleshooting system.
•Maintaining production logs and material inventory and directing outside operator.
•As an outside operator working with board operators direction and maintained outside production and assisting
maintenance when needed.
•Operating Fork lift and front end loader.
•Participated in OWL safety program and Confined Space Rescue team member.
6/1990 to 8/1999
Genstar/Redland, Cockeysville, MD
Chemical Operator
•Manufacturing of aggregate calcium chloride, and ultra fine Calcium Chloride equipment.
•Operation of sand grinders and conveyor system.
•Assisting maintenance when needed.
•On production team that reduced cost of production chemicals usage from $9 per ton to $3 per ton. ISO9002
team and auditor.
3/1983 to 3/1989
Essex Chemical, Baltimore, MD
Chemical Operator
•Manufacturing Cloroformate/Phosgene based intermediate chemicals, for the copper mines of Minereck Inc.
and the Nutra Sweet brand sweetener.
•Member of Environment Reaction Team. Product and Development Team.
•Optimize system resources through use of Performance Monitor, Event Viewer and Device Manage
EDUCATION:
June 1976
•Mergenthaler VTHS
•Vocational/Technical
•Electrical Construction/maintenance
•Baltimore, MD