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© 2015 SAP SE or an SAP affiliate company. All rights reserved. 1
Next generation
Public Services and Healthcare
Danny Van Heck
General Manager EMEA Public Services & Healthcare
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 2
SAP is a long time trusted leader
in transforming Organisations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 3
SAP is uniquely qualified
to master complexity
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 4
is the next wave
of change
Digital
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 5
Source: Shell energy scenarios 2050, 2015
10 years later : what surprises you the most ? …
Digital
Every Organization to become a Software-driven Organization by ...
Machine Learning
Integration
Real-time
Analytics
UX
Mobile
Collaboration
IoT
Microservices
Integration
APIs
connecting People, Things and OrganizationsIntelligently
ALL INDUSTRIES
ARE TOUCHED BY
THE DIGITAL
HURRICANE WITH
DIFFERENT LEVEL
OF IMPACT
HIGHER EDUCATION
MILLS & MINING • O&G
CHEMICALS
HIGH WINDS
LIFE SCIENCE / HEALTHCARE
SERVICES / TRANSPORTATION
CONSUMER GOODS / AFS
PUBLIC SECTOR • AUTO
UTILITIES • IM&C • A&D •
EC&O
SEVERE STORM
SPORTS & ENTERTAINMENT
DEFENSE & SECURITY
RETAIL / WHOLESALE
INSURANCE • MEDIA
HIGH TECH • TELCO
BANKING
HURRICANE
Internet of Things Consumer Experience
Bi-Modal IT
Mode 1 Mode 2
How to sense?
How to engage?
How to decide?
How to run your
company?
How to steer
your company?
Setting the foundation
1
0 1
0
1
01
0
0
0 1
1 1
1
1
0
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 9
SAP digital ambition
in Public Services
Suppliers
& networks
Customer
experience
Workforce
engagement
loT
& big dataCore business processes
SAP HANA Platform
Digital Core
The mandate for frictionless government:
Government must provide, protect, and enable
constituents to prosper in the digital society.
Ensure fiscal
responsibility
Drive prosperity
and improve living
standards for all
Keep the
community
safe and
sustainable
Deliver
consumer-like
citizen services
Public Services industry portfolio.
Operational Excellence
Strategy, Planning, and Performance
Real Time Analysis, Awareness, and
Prediction
Assets and Infrastructure
Resilience and Security
Policing, Intelligence and Borders
Emergencies, Disasters and Surge
Resilience
Incidents, Cases and Investigations
Connected Communities, Devices, and
Sensors
Economic Prosperity
Contributions, Revenue and Taxes
Economy, Jobs and Labor Market
Fraud, Assurance, and ComplianceIntegrated Mobility and Transport
Payment Enforcement and Debt
Recovery
Budget and
Finance
Public Sector Budget
Planning
Public Sector
Financials
Treasury and
Financial Risk
Mitigation
Enterprise Risk and
Compliance
Management
Finance Operations
Core Human
Resources and
Payroll
Talent Management
Time and Attendance
Management
Human Capital
Analytics
Platform and
Technology
Analytics
Application Platform
and Infrastructure
Data Management IT Management
Human
Resources
Grants Management
for Grantors
Grants Management
for Grantees
Procurement
Direct Procurement
(On Premise)
Services Procurement
(On Premise)
Strategic Sourcing
and Supplier
Management (On
Premise)
Self-Service
Procurement (On
Premise)
Citizen Needs
Digital Experience
Social Protection and Benefits
Governance, Regulation and Licensing
Security Software
Platform and
Technology Spotlights
Invoice Management
Regulated and
Complex
Procurement
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 13
SAP digital ambition
in healthcare
making the world run better and
improving people's lives.
Traditional healthcare
Payor
Community
Hospitals
Instrument
Vendor
Physicia
n
Hospital
Network
Lab
Research
Centers
Pharma
Governm
ent
Universities Public
Health
Patient
Networked and personalized healthcare
Healthcare industry portfolio.
SAP Patient
Management
• Operational excellence
from admission to
accounting
• Clinical EMR and
domain expertise
• Healthcare mobility
SAP Health
Engagement
• Open environment for
care collaboration
• Patient empowerment
• Motivation for behavioral
change
• Prevention and risk
detection
SAP Connected
Health platform
• Enablement of precision
medicine
• Ability to analyze massive
volumes of structured
and unstructured data
• Secure collaboration and
sharing
SAP Medical
Research Insights
• Faster building and
validation of hypotheses
• Patient cohorts and research
• Analytics (genome and
patient data)
• Patient-trial matching
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 16
Customer
experiences
Some customer stories from Healthcare
 ASCO Cancerlinq uses SAP HANA, as shown in this YouTube movie.
 A comprehensive SAP production: https://www.youtube.com/watch?v=SJr97W-6pus
 A movie by ASCO: https://www.youtube.com/watch?v=4OlUWmKrYUk
 Youtube Playlist with SAP Healthcare videos
 Digitizing Cervix Cancer Screening in Kenya
 Stanford School of Medicine Genomic Research
 Stopping Diabetes in its tracks with SAP Health Engagement platform - Roche and SAP. Also watch this
video on Youtube
 Connected care transforms prenatal care - SAP and abcmedien partnership and Heidelberg University
 Seoul National University Bundang Webpage Video
 EarlySense using the SAP HANA Cloud platform to make their sensors a reality.
 SORMAS - A Management Tool for Containing Infectious Disease Outbreaks
 Transforming human health through innovative solutions: the Sqilline and SAP partnership
 Apple Takes A Deeper Step Into The Enterprise With SAP Partnership
 Patient Engagement Solutions
 Check out this blogpost by Clemens with more hyperlinks
SAP platforms and solutions reflect unmatched
industry expertise
City of Boston
USDA
NASA
Plan International
Brisbane City
State of Indiana
New South Wales
City of Vienna
Surrey City Council
City of Capetown
Australia Department
of Human Resources
Bernalillo County
Infonavit
Municipalidad de
Guatemala
Ministry of Economy,
Mexico
Province of North Brabant
Regione Sardegna
Feeding America
NZ Department of
Conservation
Colorado Dept. of
Transportation
Howard County
Deep Public Sector-specific capabilities
Embedded preconfigured
best practices for public organizations
Clear public sector road map
SAP provides solutions to
58% of United Nations
member governments to
help improve citizen
services
Simplifying and innovating with SAP® S/4HANA
finance and SAP HANA® enterprise cloud
Organization
Schola Europaea, Office of
the Secretary-General of the
European Schools
Headquarters
Brussels, Belgium
Industry
Public sector – education
Products and Servcies
Nursery, primary, and
secondary education
Employees
4,000
Students
25,000
Web Site
www.eursc.eu
Objectives
 Replace an old, home-grown IT solution with modern software that is widely compatible
 Reduce logistics and administrative efforts by moving to the cloud
 Improve consolidation, reports, and transparency
 Streamline accounting, controlling, and procurement business processes
 Avoid potential risk by complying with new financial regulations
 Ensure all European Schools are aligned and have standardized and secure financial processes
Why SAP
 Well-known software that aligns with the systems of key stakeholders like the European Commission
 Support for a multilingual organization
 Definition of business requirements using an SAP® Best Practices package and the SAP S/4HANA Finance
solution
 Failure of two other system integrators to replace the current solution
Why SAP solutions powered by SAP HANA®
 Positive references from the Council of the European Union and the European Commission
 Requirements fulfilled in all relevant countries
 Stable IT platform for future growth
 Flexible and fast deployment by combining the SAP ERP Foundation
rapid-deployment solution and the SAP HANA® Enterprise Cloud service
 Regular cloud-based software updates at set costs
Speed
Real-time accounting
processes and instant insight
into core financials
Efficiency
Reduction in data footprint
Savings
No resource costs with
application management
services for SAP HANA
Enterprise Cloud
Governance
Significant improvement in
accountability
Control
Better cost control and
compliance using self-service
procurement
37818 (15/04) This content is approved by the customer and may not be altered under any circumstances.
HPA: doubling cargo handling capacity with
optimized logistics using SAP HANA® cloud platform
Organization
Hamburg Port Authority
(HPA) Anstalt öffentlichen
Rechts
Headquarters
Hamburg, Germany
Industry
Travel and transportation
Products and Services
Port management and
development
Employees
1,808 (2013)
Revenue
€280.68 million (2013)
Web Site
www.hamburg-port
-authority.de
Objectives
 Real-time information exchange
 Greater cargo handling speed and capacity
 Interconnected infrastructure to extend the port’s lifetime, offer new services, and transport goods
more safely and effectively
Why SAP
SAP HANA® Cloud Platform to enable real-time processing of and role-based access to unstructured data
Benefits
 Built the smartPORT logistics platform using SAP HANA Cloud Platform to connect supply chains end
to end
 Worked with T-Systems to integrate telematics, upgrade mobile terminal devices, and build geofences
for communication integration
 Implemented a DAKOSY logistics solution
 Connected the entire port supply chain, providing everyone with complete traffic information
 Enabled graphic representations of truck positions and infrastructure status
Future plans
 Onboard more partners to the platform
 Extend services and sales promotions for smartPORT to external partners
 Enable container depots and chassis lessors to be emptied
“The smartPORT logistics platform running on SAP
HANA Cloud Platform has allowed us to double cargo
handling capacity. The more partners that participate,
the more effectively the port will run.”
Sascha Westermann, Head of Intermodales, IT Traffic Management,
Hamburg Port Authority (HPA) Anstalt öffentlichen Rechts
5–10 minutes
Driving saved per truck and
tour, equaling 5,000 hours
per day over 40,000 trips
2x
Increase in cargo handling
in the Port of Hamburg
Increased
Throughput for freight
forwarders
Reduced
Wait time for truck drivers
38060 (15/07) This content is approved by the customer and may not be altered under any circumstances.
Staying dry with help from SAP® solutions
Organization
Gobierno de la Ciudad
Autónoma de Buenos Aires
(City of Buenos Aires –
Ministry of Environment and
Public Space)
Location
Buenos Aires, Argentina
Industry
Public sector
Products and Services
Public services for
approximately 6 million
citizens
Employees
Approximately 120,000
Web Site
www.buenosaires.gob.ar
Top objectives
 Manage resources that maintain over 700,000 assets, including streets and lights,
parks, bus stops, drains, buildings, and bridges
 Quickly respond to service requests and improve trash collection
 Predict and prevent flooding and resulting damage and losses
Resolution
 Enabled the collection, monitoring, and analysis of real-time sensor data from storm
drains, weather reports, and back-end SAP® software systems using the SAP HANA®
platform
 Streamlined permit, supplier, and contractor management with the SAP Customer
Relationship Management and SAP ERP applications
 Enabled monitoring of contractor performance and maintenance-related tasks with
SAP Mobile Platform
 Enhanced and optimized IT infrastructure with SAP Mobile Platform and SAP Process
Integration technology
 Provided mobile apps to inspectors
Key benefits
Clean streets, clear drains, and greater safety and transparency for citizens
“SAP software technology innovation contributes to more efficient management
of the city, simplifies our operations, and greatly improves the quality of life for
all the people living here.”
Rodrigo Silvosa, General Director of Control Management for the Environment and Public Spaces Ministry,
Gobierno de la Ciudad Autónoma de Buenos Aires
0 floods
After three days of torrential
rain
30,000
Storm drains kept clear
80%
Response rate to
infrastructure
issues in 2014, compared to
1% in 2009
>280,000
Complaints resolved
annually
~190,000
Claims for inspections
investigated each year
30172 (15/04) This content is approved by the customer and may not be altered under any circumstances.
State of Indiana: improving life across the state with better
analytics
Organization
State of Indiana
Headquarters
Indianapolis, Indiana
Industry
Public sector
Products and Services
State government, providing
legislation, regulation, and
citizen services
Employees
28,000
Budget
US$30 billion (2014–2015)
Web Site
www.in.gov
Partner
KSM Consulting
www.ksmconsulting.com
Top objectives
 Unify huge volumes of data from disparate sources and perform complex
analyses to uncover new insight
 Build a high-security environment to protect personally identifiable data
 Empower policymakers and analysts with integrated, user-friendly interaction
and reporting tools
Resolution
 Partnered with KSM Consulting to deploy SAP® Predictive Analysis and SAP
Lumira® software together with the SAP HANA® platform
 Established a plan to meet the requirements of the Management and
Performance Hub (MPH) initiative to centrally store and manage data and share
it across all departments
Key benefits
 Near-real-time, ad hoc reports that previously took a week to pull together from
many unconnected systems, providing deeper insight into areas for improvement
across the state
 Foundation for addressing additional analytics needs with user-friendly
dashboard reporting
“Governor Pence is a firm believer in data-driven decision making and has
challenged us to pull all agency resources and data to examine problems in ways
no government entity has ever done. When examining our processing options,
SAP products kept coming to the top of the list. They have played an essential
role in launching MPH.”
Chris Atkins, OMB Director and CFO, State of Indiana
1,000X
Faster database queries
90%
Increase in data
compression for more-
efficient data management
>5 billion
Rows of data being
integrated from state
agencies
50%
More data being analyzed by
IT staff
33788 (14/10) This content is approved by the customer and may not be altered under any circumstances.
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Thank youContact information:
Danny Van Heck
General Manager EMEA Public Services & Healthcare
Danny.van.heck@sap.com
(see linkedin)

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  • 1. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 1 Next generation Public Services and Healthcare Danny Van Heck General Manager EMEA Public Services & Healthcare
  • 2. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 2 SAP is a long time trusted leader in transforming Organisations
  • 3. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 3 SAP is uniquely qualified to master complexity
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  • 8. Bi-Modal IT Mode 1 Mode 2 How to sense? How to engage? How to decide? How to run your company? How to steer your company? Setting the foundation 1 0 1 0 1 01 0 0 0 1 1 1 1 1 0
  • 9. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 9 SAP digital ambition in Public Services
  • 10. Suppliers & networks Customer experience Workforce engagement loT & big dataCore business processes SAP HANA Platform Digital Core
  • 11. The mandate for frictionless government: Government must provide, protect, and enable constituents to prosper in the digital society. Ensure fiscal responsibility Drive prosperity and improve living standards for all Keep the community safe and sustainable Deliver consumer-like citizen services
  • 12. Public Services industry portfolio. Operational Excellence Strategy, Planning, and Performance Real Time Analysis, Awareness, and Prediction Assets and Infrastructure Resilience and Security Policing, Intelligence and Borders Emergencies, Disasters and Surge Resilience Incidents, Cases and Investigations Connected Communities, Devices, and Sensors Economic Prosperity Contributions, Revenue and Taxes Economy, Jobs and Labor Market Fraud, Assurance, and ComplianceIntegrated Mobility and Transport Payment Enforcement and Debt Recovery Budget and Finance Public Sector Budget Planning Public Sector Financials Treasury and Financial Risk Mitigation Enterprise Risk and Compliance Management Finance Operations Core Human Resources and Payroll Talent Management Time and Attendance Management Human Capital Analytics Platform and Technology Analytics Application Platform and Infrastructure Data Management IT Management Human Resources Grants Management for Grantors Grants Management for Grantees Procurement Direct Procurement (On Premise) Services Procurement (On Premise) Strategic Sourcing and Supplier Management (On Premise) Self-Service Procurement (On Premise) Citizen Needs Digital Experience Social Protection and Benefits Governance, Regulation and Licensing Security Software Platform and Technology Spotlights Invoice Management Regulated and Complex Procurement
  • 13. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 13 SAP digital ambition in healthcare
  • 14. making the world run better and improving people's lives. Traditional healthcare Payor Community Hospitals Instrument Vendor Physicia n Hospital Network Lab Research Centers Pharma Governm ent Universities Public Health Patient Networked and personalized healthcare
  • 15. Healthcare industry portfolio. SAP Patient Management • Operational excellence from admission to accounting • Clinical EMR and domain expertise • Healthcare mobility SAP Health Engagement • Open environment for care collaboration • Patient empowerment • Motivation for behavioral change • Prevention and risk detection SAP Connected Health platform • Enablement of precision medicine • Ability to analyze massive volumes of structured and unstructured data • Secure collaboration and sharing SAP Medical Research Insights • Faster building and validation of hypotheses • Patient cohorts and research • Analytics (genome and patient data) • Patient-trial matching
  • 16. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 16 Customer experiences
  • 17. Some customer stories from Healthcare  ASCO Cancerlinq uses SAP HANA, as shown in this YouTube movie.  A comprehensive SAP production: https://www.youtube.com/watch?v=SJr97W-6pus  A movie by ASCO: https://www.youtube.com/watch?v=4OlUWmKrYUk  Youtube Playlist with SAP Healthcare videos  Digitizing Cervix Cancer Screening in Kenya  Stanford School of Medicine Genomic Research  Stopping Diabetes in its tracks with SAP Health Engagement platform - Roche and SAP. Also watch this video on Youtube  Connected care transforms prenatal care - SAP and abcmedien partnership and Heidelberg University  Seoul National University Bundang Webpage Video  EarlySense using the SAP HANA Cloud platform to make their sensors a reality.  SORMAS - A Management Tool for Containing Infectious Disease Outbreaks  Transforming human health through innovative solutions: the Sqilline and SAP partnership  Apple Takes A Deeper Step Into The Enterprise With SAP Partnership  Patient Engagement Solutions  Check out this blogpost by Clemens with more hyperlinks
  • 18. SAP platforms and solutions reflect unmatched industry expertise City of Boston USDA NASA Plan International Brisbane City State of Indiana New South Wales City of Vienna Surrey City Council City of Capetown Australia Department of Human Resources Bernalillo County Infonavit Municipalidad de Guatemala Ministry of Economy, Mexico Province of North Brabant Regione Sardegna Feeding America NZ Department of Conservation Colorado Dept. of Transportation Howard County Deep Public Sector-specific capabilities Embedded preconfigured best practices for public organizations Clear public sector road map SAP provides solutions to 58% of United Nations member governments to help improve citizen services
  • 19. Simplifying and innovating with SAP® S/4HANA finance and SAP HANA® enterprise cloud Organization Schola Europaea, Office of the Secretary-General of the European Schools Headquarters Brussels, Belgium Industry Public sector – education Products and Servcies Nursery, primary, and secondary education Employees 4,000 Students 25,000 Web Site www.eursc.eu Objectives  Replace an old, home-grown IT solution with modern software that is widely compatible  Reduce logistics and administrative efforts by moving to the cloud  Improve consolidation, reports, and transparency  Streamline accounting, controlling, and procurement business processes  Avoid potential risk by complying with new financial regulations  Ensure all European Schools are aligned and have standardized and secure financial processes Why SAP  Well-known software that aligns with the systems of key stakeholders like the European Commission  Support for a multilingual organization  Definition of business requirements using an SAP® Best Practices package and the SAP S/4HANA Finance solution  Failure of two other system integrators to replace the current solution Why SAP solutions powered by SAP HANA®  Positive references from the Council of the European Union and the European Commission  Requirements fulfilled in all relevant countries  Stable IT platform for future growth  Flexible and fast deployment by combining the SAP ERP Foundation rapid-deployment solution and the SAP HANA® Enterprise Cloud service  Regular cloud-based software updates at set costs Speed Real-time accounting processes and instant insight into core financials Efficiency Reduction in data footprint Savings No resource costs with application management services for SAP HANA Enterprise Cloud Governance Significant improvement in accountability Control Better cost control and compliance using self-service procurement 37818 (15/04) This content is approved by the customer and may not be altered under any circumstances.
  • 20. HPA: doubling cargo handling capacity with optimized logistics using SAP HANA® cloud platform Organization Hamburg Port Authority (HPA) Anstalt öffentlichen Rechts Headquarters Hamburg, Germany Industry Travel and transportation Products and Services Port management and development Employees 1,808 (2013) Revenue €280.68 million (2013) Web Site www.hamburg-port -authority.de Objectives  Real-time information exchange  Greater cargo handling speed and capacity  Interconnected infrastructure to extend the port’s lifetime, offer new services, and transport goods more safely and effectively Why SAP SAP HANA® Cloud Platform to enable real-time processing of and role-based access to unstructured data Benefits  Built the smartPORT logistics platform using SAP HANA Cloud Platform to connect supply chains end to end  Worked with T-Systems to integrate telematics, upgrade mobile terminal devices, and build geofences for communication integration  Implemented a DAKOSY logistics solution  Connected the entire port supply chain, providing everyone with complete traffic information  Enabled graphic representations of truck positions and infrastructure status Future plans  Onboard more partners to the platform  Extend services and sales promotions for smartPORT to external partners  Enable container depots and chassis lessors to be emptied “The smartPORT logistics platform running on SAP HANA Cloud Platform has allowed us to double cargo handling capacity. The more partners that participate, the more effectively the port will run.” Sascha Westermann, Head of Intermodales, IT Traffic Management, Hamburg Port Authority (HPA) Anstalt öffentlichen Rechts 5–10 minutes Driving saved per truck and tour, equaling 5,000 hours per day over 40,000 trips 2x Increase in cargo handling in the Port of Hamburg Increased Throughput for freight forwarders Reduced Wait time for truck drivers 38060 (15/07) This content is approved by the customer and may not be altered under any circumstances.
  • 21. Staying dry with help from SAP® solutions Organization Gobierno de la Ciudad Autónoma de Buenos Aires (City of Buenos Aires – Ministry of Environment and Public Space) Location Buenos Aires, Argentina Industry Public sector Products and Services Public services for approximately 6 million citizens Employees Approximately 120,000 Web Site www.buenosaires.gob.ar Top objectives  Manage resources that maintain over 700,000 assets, including streets and lights, parks, bus stops, drains, buildings, and bridges  Quickly respond to service requests and improve trash collection  Predict and prevent flooding and resulting damage and losses Resolution  Enabled the collection, monitoring, and analysis of real-time sensor data from storm drains, weather reports, and back-end SAP® software systems using the SAP HANA® platform  Streamlined permit, supplier, and contractor management with the SAP Customer Relationship Management and SAP ERP applications  Enabled monitoring of contractor performance and maintenance-related tasks with SAP Mobile Platform  Enhanced and optimized IT infrastructure with SAP Mobile Platform and SAP Process Integration technology  Provided mobile apps to inspectors Key benefits Clean streets, clear drains, and greater safety and transparency for citizens “SAP software technology innovation contributes to more efficient management of the city, simplifies our operations, and greatly improves the quality of life for all the people living here.” Rodrigo Silvosa, General Director of Control Management for the Environment and Public Spaces Ministry, Gobierno de la Ciudad Autónoma de Buenos Aires 0 floods After three days of torrential rain 30,000 Storm drains kept clear 80% Response rate to infrastructure issues in 2014, compared to 1% in 2009 >280,000 Complaints resolved annually ~190,000 Claims for inspections investigated each year 30172 (15/04) This content is approved by the customer and may not be altered under any circumstances.
  • 22. State of Indiana: improving life across the state with better analytics Organization State of Indiana Headquarters Indianapolis, Indiana Industry Public sector Products and Services State government, providing legislation, regulation, and citizen services Employees 28,000 Budget US$30 billion (2014–2015) Web Site www.in.gov Partner KSM Consulting www.ksmconsulting.com Top objectives  Unify huge volumes of data from disparate sources and perform complex analyses to uncover new insight  Build a high-security environment to protect personally identifiable data  Empower policymakers and analysts with integrated, user-friendly interaction and reporting tools Resolution  Partnered with KSM Consulting to deploy SAP® Predictive Analysis and SAP Lumira® software together with the SAP HANA® platform  Established a plan to meet the requirements of the Management and Performance Hub (MPH) initiative to centrally store and manage data and share it across all departments Key benefits  Near-real-time, ad hoc reports that previously took a week to pull together from many unconnected systems, providing deeper insight into areas for improvement across the state  Foundation for addressing additional analytics needs with user-friendly dashboard reporting “Governor Pence is a firm believer in data-driven decision making and has challenged us to pull all agency resources and data to examine problems in ways no government entity has ever done. When examining our processing options, SAP products kept coming to the top of the list. They have played an essential role in launching MPH.” Chris Atkins, OMB Director and CFO, State of Indiana 1,000X Faster database queries 90% Increase in data compression for more- efficient data management >5 billion Rows of data being integrated from state agencies 50% More data being analyzed by IT staff 33788 (14/10) This content is approved by the customer and may not be altered under any circumstances.
  • 23. © 2016 SAP SE or an SAP affiliate company. All rights reserved. Thank youContact information: Danny Van Heck General Manager EMEA Public Services & Healthcare Danny.van.heck@sap.com (see linkedin)