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CONTENTS
ACKNOWLEDGMENTS		
			 6
PART 1: INTRODUCTION		 			 9
Chapter 1: 	 An Honest Introduction		 			 10
Chapter 2: 	 Knowing What Ain’t So: The Three Big Myths of Innovation		 			 14
Chapter 3: 	
The Power of Theory: If You Want Your Innovation To Fly, Theory Is the Wind Beneath Your Wings	 21
PART 2: ALIGNMENT		 			 27
Chapter 4: 	 Alignment Introduction					 28
Chapter 5: 	
Finding Your Mission: Innovation Magic Happens at the Intersection of Significance, Skills and Value 29
Chapter 6:	
Finding the Jobs To Be Done: Aligning Your Business with Customer Value		 	 37
Chapter 7:	
Looking at the Big Picture: Delivering and Capturing More Value Through Business Model Innovation 47
Chapter 8: 	
The Value of Culture: How Supportive Cultures Can Reverse the Innovation Slope		 	 56
Chapter 9: 	
Alignment Conclusion		 			 67
PART 3: BUILD		 			 73
Chapter 10: 	Build Introduction		 			 74
Chapter 11: 	
Defining Your Innovation Challenge: What Is the Problem You Need To Solve?			 75
Chapter 12: 	
Starting with What You Have: Effectuation and the Power of Action				 83
Chapter 13: 	
No More Brain Drains. It’s Time to Start Building Ideas. If You Want More High-Quality Ideas, Look
for Stimulus and Diversity					 91
Chapter 14: 	
The Power of Persistence: Why You Must Keep Moving Forward While Being Prepared to Change
Direction		
			 105
Chapter 15: 	
Build Conclusion		 			 111
PART 4: COMMUNICATE AND CHECK				 	 113
Chapter 16: 	
Communicate / Check Introduction		 			 114
Chapter 17: 	
The Power of Clarity: Understanding, Humility, and the Curse of Knowledge			 115
Chapter 18: 	
What You See Isn’t Always What You Get! Good Research, Bad Research and the Art of Really
Listening to Feedback					 126
Chapter 19: 	
Will They Pay? The Question Too Many People Forget to Ask		 			 135
Chapter 20:	
Shoot Your Puppies and Move On: Why Killing Ideas Is as Important as Building New Ideas and
How To Do It		 			 143
Chapter 21:	
Communicate / Check Conclusion. Make It Clear: See if They Want It and Will Pay. Then Decide
To Kill or Continue		 			 151
PART 5: SYSTEMATICALLY IMPROVE					 153
Chapter 22: 	
Systems Introduction		 			 154
Chapter 23: 	
Uncertainty and the Fear of Losing: How to Change Your Mindset To Focus on Winning		 155
Chapter 24: 	
Systems Thinking and Profound Innovation: Getting to the Heart of Innovation			 163
Chapter 25: 	
One Thing at a Time: Using Focus and Sequentiality To Avoid “Monkey Brain” Innovation		 173
Chapter 26: 	
Bullets First, Then Cannonballs: The Secrets of a Learning Organization				 182
Chapter 27: 	
Systems Conclusion					 190
PART 6: CONCLUSION					 193
Chapter 28: 	
Bringing It All Together: Using Behavioral Science and a ­
Habit-Building Approach To Deliver
Sustainable Innovation					 194
APPENDIX. THE ABCS OF INNOVATION VERSUS DESIGN SPRINTS			 209
FURTHER READING					 210
ABOUT THE AUTHORS					 215
CO-CREATORS.
IT TAKES A VILLAGE					 228
TOOLS
			
www.tiny.cc/M-build-template
Communicate/check
www.tiny.cc/M-cc-template
Systematically improve
www.tiny.cc/M-systems-template
Habit building
www.tiny.cc/M-habits-template
223
CO-CREATORS.
IT TAKES A VILLAGE
The hardest part of writing this book and the courses that go with it was not finding more to say and share, but to clarify
and simplify. All the people that follow helped.
Aayan Chaudha
Abhinav Paitandy
Achal Gotadke
Adam Billing
Adam Malofsky
Adam Thurland
Adnan Siddiqui
Adriaan Theys
Adrian King
Aernout Van Heusden
Agnis Stibe
Ajit Paul
Akash Roy
Albert Montagut
Alex Booth
Alex Danci
Alex Dantart
Alexander Phimister
Allisha Ali
Amanjot Singh
Amisse Amisse
Anas Kahn
Andre Ferreira
Andreas Smedt
Andrej Berlin
Andrej Ktitarev
Angel Natalia
Angelia Kocic
Angelique Slob
Anne-Sophie Rycek
Antoine Claret
Antonio Sendi
Anushka Saini
Arjan Groen
Arne Smolders
Arunkumar Krishnakumar
Arusha Khan
Bao Nguyen
Barbara De Roos
Barry Wilson
Bart Wybouw
Benoit Gailly
Bert Hendrickx
Bert Wassenhove
Berta Krohnert
Bethany Nichols
Bhakti Khopade
Bharat Sarollia
Bikash Dahal
Blanca Vergara
Breght Boschker
Brett Trusko
Bruno Delepierre
Bruno D’Hulster
Bruno Pešec
Caio Vinchi
Carlo Rivis
Carlos Solana Fraile
Carlos Valenzuela
Carol Wong
Charles Umeh
Charlie Garland
Chie Sato
Chioma Azionu
Chris Deloof
Christian Gleich
Chungjin Chung
Cipriano Moneta
Cristina Imre
Damien Bertrand
Dan Keldsen
Daniel Abah
Daniel Brassnyo
Daniel Isler
Darsan Babu
Dave Lukas
David Chislett
David Griesbach
David Higham
David Ngo
Debayan Kole
Deep Parekh
Dennis Van Der Spoel
Devansh Acharya
Diana Liu
Dick Lafever
Diego De La Vega
Diego Zuluaga
Digant Dave
Dimitrios Spiliopoulos
Dimonekene Ditutala
Dipayan Chowdhury
Dipen Bakraniya
Dirck Seynaeve
Dirk Ortloff
Dirk Stevens
Dishty Anand
Divya Kabra
Dominique Baekelandt
Donald Henzi
Doug Hall
Douglas Gouveia
Edith Lecomte Norrant
Edmond Idokoko
Edna K Madyopa
Edna Madyopa
Elaine Campbell
Elina Jutelyte
Elodie Jouny-Rivier
Emmanuel Mossay
Enolia Foti
Epi Ludvik
Eric Patel
Erwin Van Waeleghem
Estacio Buchuo
Etienne Verbist
Fabrizio Conicella
Fadi Ali
Fereshteh Barei
Fieke Sluijs
Filip Hendrickx
Florian Bohnert
Forrist Lytehaause
Francis Laleman
Franck Vinchon
Frank Cooler
Frank Mattes
Freddy Nurski
Frederic Martin
Fritz Seidel
Gaber Marolt
Gabor Burt
Gabriela Negut
Gailly Benoit
Gautam Mishra
Geert Egghe
George Kolostoumpis
Georgia Burrows
Gerry Poppe
Gert Gijbels
Gijs Bilsen
Gokul Alex
Gokul Eswar
Govind
Greet Dekocker
Guy Mertens
Guy Powell
Gwenamouthuy
Gwenn Sonck
Hafeez Chaudhary
Haibo Lin
Hajati Wieferink
Hans Tjolle
Harke Pera
Harold Roegiers
Hazem Abolrous
Helder Filipe
Helge Christie
Henriette Schoen
224
Horacio Mayorca
Hyder Kahn
Iain Acton
Iain Bitran
Ian Coombe
Ignacio Bruvera
Igor Volovich
Ilse Bracke
Ingrid Walry
Ismail Akbani
Iva Matasic
Iwo Szapar
Jan Kristof Arndt
Jana Kulhankova
Jaroslav Dokoupil
Jean De Mussy
Jean-Michel Niamkey
Jef Staes
Jeff Rabkin
Jenine Lurie
Jeroen Vandevelde
Jigar Chhadwa
Jo Detavernier
Jo Pannecoucke
João Roberto Serrão Costa
John Greca
John Jeffers
John Lynch
John Metselaar
John Nemo
Johnny Waterschoot
Jon Obermeyer
Jordone Massey
Jörg Reckhenrich
Jose Martinez
Juan Orozco
Julio Bragado
Julio Carazo
Jurgen De Smet
Juriaan Karsten
Justine Pogroske
Kamlesh Pande
Kanika Singal
Karen Green
Karin Wiberg
Karina Jensen
Karl Ortenburg
Kate Hammer
Katja Tschimmel
Keith Helfrich
Keith Honwin
Kim Buch-Madsen
Kirsten Van Engelenburg
Kristina Bruun-Nyzell
Laiakini Waqanisau
Lamiae Benhayoun
Lamyaa El Bassiti
Lana Jelenjev
Langdon Morris
Larry Minsky
Lars Lin
Leonardo Habegger
Liesbeth Declercq
Lokesh Venkataswamy
Lorna Howarth
Louis Schorlemer
Luc Bossaert
Lucas Sauberschwarz
Luciana Bento Praxedes
Luis Claudio Frade
Luis Lissimo
Luke Marusiak
Lysander Weiss
Maggie Nichols
Marc Vallhonesta
Margriet Buseman
Marianne Garreyn
Mark Garner
Mark Proffitt
Marta Roff
Martin Gaedt
Martin Gallardo
Martin Stillman-Jones
Matthew Croker
Michael Gregory
Michael Roos
Michael Scott
Mike Oren
Mila Bozic
Mitchelle Rosales
Miten Shah
Muhammad Owais Awan
Nainika Babbar
Nedeljko Milosavljevic
Neha Mishra
Neville Gaunt
Nicholas Goubert
Nicola Mezzetti
Nicolas Deturck
Nikunj Gupta
Nikunj Mehta
Oliver Durrer
Oriol Bes
Oscar Alonso
Oswaldo Da Costa E Silva
Otto Schwarz
Pablo Hernando
Pablo Olivera Brizzio
Pankaj Mehta
Paolo Manes
Papa Balla Ndong
Parth Arora
Pascal Dehenain
Patricia Jan
Patrick Crasson
Patrik Ekstrand
Paul Den Brande
Paul Epping
Paul Fioravanti
Pearling Lim
Perry Knoppert
Peter De Bilt
Peter Deckers
Peter Delva
Peter Flentov
Philippe Ruttens
Pieter Dubois
Prashant Kumar Singh
Preetam Ceng Miet Cmgr Fcmi
Prem Kumar Khullar
Radina Nedyalkova
Raf Stevens
Raju John
Raquel Campos
Reinhard Ematinger
Ricardo Ampudia
Ricardo Martins
Rich Robinson
Richard Tierney
Rima Al Hasan
Riya Jain
Rob Marchant
Robert Skrobe
Robyn Mussler
Roger Coninck
Rohan Pal
Ronny Verswijvel
Ross Chapman
Ruhi Tyagi
Rui Massungo
Russell Ward
Ruth Webster
Ruthwik Kumar
Ruthwik Vasista
Ruvimbo Katuruza
Sabyasachi Ghosh Dastidar
Salim Ismail
Sally Eaves
Samir Rouabhi
Sandeep Wankhade
Sandra Coumans
Sanmitra Chitte
Sarah Nethan
Sean Tyne
Sebastian Matoso
Serge Znu
Sergio Pereira
Sergio Zimba
Shakshi Singh
Shanta Yapa
Shayne Smart
Shivam Bhan
Shoaib Khan
Shreyas Patil
Siddharth Agarwal
Simon Dufaur
Simon Harding
Simon Vanhoucke
Simran Ajwani
Sophie Benoit
Sorin Matei
Srinivas Peri
Stefaan Bonte
Stefan Jaecklin
Stefan Kohn
Stefano Marchese
Stephane Rycek
Stephanos Eapen
Steve Rosvold
225
Steve Sponseller
Steven Blieck
Stijn Janssen
Stoyan Yankov
Subashree Anandraj
Sudipa Majumdar
Sunit Chaudhari
Surya Pasricha
Susanne Roelofsen
Tanishk Kabir
Tendayi Viki
Thomas Adalbert
Thomas Hsain
Tibo Cassady
Tiffine Wang
Tom Capiau
Tom Husson
Tony De Bree
Tracy Cockcroft
Urs Rothmayr
Ursula Teubert
Vasco Patrício
Vincent Herbstreit
Vishruti Singh
Vladimir Petrov
Wade Milek
Wassim Essebane
Wayne Fisher
William Deckers
Wouter Foulon
Yashraj Sah
Yuri Kruman
Zoe Cassady
Thank you !
I am sure I missed more than one person in this list. If I missed you, let me know and I will put you in the next
edition.

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CYCLES - List of 292 contributors

  • 2. 229
  • 3. 7 CONTENTS ACKNOWLEDGMENTS 6 PART 1: INTRODUCTION 9 Chapter 1: An Honest Introduction 10 Chapter 2: Knowing What Ain’t So: The Three Big Myths of Innovation 14 Chapter 3: The Power of Theory: If You Want Your Innovation To Fly, Theory Is the Wind Beneath Your Wings 21 PART 2: ALIGNMENT 27 Chapter 4: Alignment Introduction 28 Chapter 5: Finding Your Mission: Innovation Magic Happens at the Intersection of Significance, Skills and Value 29 Chapter 6: Finding the Jobs To Be Done: Aligning Your Business with Customer Value 37 Chapter 7: Looking at the Big Picture: Delivering and Capturing More Value Through Business Model Innovation 47 Chapter 8: The Value of Culture: How Supportive Cultures Can Reverse the Innovation Slope 56 Chapter 9: Alignment Conclusion 67 PART 3: BUILD 73 Chapter 10: Build Introduction 74 Chapter 11: Defining Your Innovation Challenge: What Is the Problem You Need To Solve? 75 Chapter 12: Starting with What You Have: Effectuation and the Power of Action 83 Chapter 13: No More Brain Drains. It’s Time to Start Building Ideas. If You Want More High-Quality Ideas, Look for Stimulus and Diversity 91 Chapter 14: The Power of Persistence: Why You Must Keep Moving Forward While Being Prepared to Change Direction 105 Chapter 15: Build Conclusion 111 PART 4: COMMUNICATE AND CHECK 113 Chapter 16: Communicate / Check Introduction 114 Chapter 17: The Power of Clarity: Understanding, Humility, and the Curse of Knowledge 115 Chapter 18: What You See Isn’t Always What You Get! Good Research, Bad Research and the Art of Really Listening to Feedback 126 Chapter 19: Will They Pay? The Question Too Many People Forget to Ask 135 Chapter 20: Shoot Your Puppies and Move On: Why Killing Ideas Is as Important as Building New Ideas and How To Do It 143 Chapter 21: Communicate / Check Conclusion. Make It Clear: See if They Want It and Will Pay. Then Decide To Kill or Continue 151 PART 5: SYSTEMATICALLY IMPROVE 153 Chapter 22: Systems Introduction 154 Chapter 23: Uncertainty and the Fear of Losing: How to Change Your Mindset To Focus on Winning 155 Chapter 24: Systems Thinking and Profound Innovation: Getting to the Heart of Innovation 163 Chapter 25: One Thing at a Time: Using Focus and Sequentiality To Avoid “Monkey Brain” Innovation 173 Chapter 26: Bullets First, Then Cannonballs: The Secrets of a Learning Organization 182 Chapter 27: Systems Conclusion 190 PART 6: CONCLUSION 193 Chapter 28: Bringing It All Together: Using Behavioral Science and a ­ Habit-Building Approach To Deliver Sustainable Innovation 194 APPENDIX. THE ABCS OF INNOVATION VERSUS DESIGN SPRINTS 209 FURTHER READING 210 ABOUT THE AUTHORS 215 CO-CREATORS. IT TAKES A VILLAGE 228
  • 5. 223 CO-CREATORS. IT TAKES A VILLAGE The hardest part of writing this book and the courses that go with it was not finding more to say and share, but to clarify and simplify. All the people that follow helped. Aayan Chaudha Abhinav Paitandy Achal Gotadke Adam Billing Adam Malofsky Adam Thurland Adnan Siddiqui Adriaan Theys Adrian King Aernout Van Heusden Agnis Stibe Ajit Paul Akash Roy Albert Montagut Alex Booth Alex Danci Alex Dantart Alexander Phimister Allisha Ali Amanjot Singh Amisse Amisse Anas Kahn Andre Ferreira Andreas Smedt Andrej Berlin Andrej Ktitarev Angel Natalia Angelia Kocic Angelique Slob Anne-Sophie Rycek Antoine Claret Antonio Sendi Anushka Saini Arjan Groen Arne Smolders Arunkumar Krishnakumar Arusha Khan Bao Nguyen Barbara De Roos Barry Wilson Bart Wybouw Benoit Gailly Bert Hendrickx Bert Wassenhove Berta Krohnert Bethany Nichols Bhakti Khopade Bharat Sarollia Bikash Dahal Blanca Vergara Breght Boschker Brett Trusko Bruno Delepierre Bruno D’Hulster Bruno Pešec Caio Vinchi Carlo Rivis Carlos Solana Fraile Carlos Valenzuela Carol Wong Charles Umeh Charlie Garland Chie Sato Chioma Azionu Chris Deloof Christian Gleich Chungjin Chung Cipriano Moneta Cristina Imre Damien Bertrand Dan Keldsen Daniel Abah Daniel Brassnyo Daniel Isler Darsan Babu Dave Lukas David Chislett David Griesbach David Higham David Ngo Debayan Kole Deep Parekh Dennis Van Der Spoel Devansh Acharya Diana Liu Dick Lafever Diego De La Vega Diego Zuluaga Digant Dave Dimitrios Spiliopoulos Dimonekene Ditutala Dipayan Chowdhury Dipen Bakraniya Dirck Seynaeve Dirk Ortloff Dirk Stevens Dishty Anand Divya Kabra Dominique Baekelandt Donald Henzi Doug Hall Douglas Gouveia Edith Lecomte Norrant Edmond Idokoko Edna K Madyopa Edna Madyopa Elaine Campbell Elina Jutelyte Elodie Jouny-Rivier Emmanuel Mossay Enolia Foti Epi Ludvik Eric Patel Erwin Van Waeleghem Estacio Buchuo Etienne Verbist Fabrizio Conicella Fadi Ali Fereshteh Barei Fieke Sluijs Filip Hendrickx Florian Bohnert Forrist Lytehaause Francis Laleman Franck Vinchon Frank Cooler Frank Mattes Freddy Nurski Frederic Martin Fritz Seidel Gaber Marolt Gabor Burt Gabriela Negut Gailly Benoit Gautam Mishra Geert Egghe George Kolostoumpis Georgia Burrows Gerry Poppe Gert Gijbels Gijs Bilsen Gokul Alex Gokul Eswar Govind Greet Dekocker Guy Mertens Guy Powell Gwenamouthuy Gwenn Sonck Hafeez Chaudhary Haibo Lin Hajati Wieferink Hans Tjolle Harke Pera Harold Roegiers Hazem Abolrous Helder Filipe Helge Christie Henriette Schoen
  • 6. 224 Horacio Mayorca Hyder Kahn Iain Acton Iain Bitran Ian Coombe Ignacio Bruvera Igor Volovich Ilse Bracke Ingrid Walry Ismail Akbani Iva Matasic Iwo Szapar Jan Kristof Arndt Jana Kulhankova Jaroslav Dokoupil Jean De Mussy Jean-Michel Niamkey Jef Staes Jeff Rabkin Jenine Lurie Jeroen Vandevelde Jigar Chhadwa Jo Detavernier Jo Pannecoucke João Roberto Serrão Costa John Greca John Jeffers John Lynch John Metselaar John Nemo Johnny Waterschoot Jon Obermeyer Jordone Massey Jörg Reckhenrich Jose Martinez Juan Orozco Julio Bragado Julio Carazo Jurgen De Smet Juriaan Karsten Justine Pogroske Kamlesh Pande Kanika Singal Karen Green Karin Wiberg Karina Jensen Karl Ortenburg Kate Hammer Katja Tschimmel Keith Helfrich Keith Honwin Kim Buch-Madsen Kirsten Van Engelenburg Kristina Bruun-Nyzell Laiakini Waqanisau Lamiae Benhayoun Lamyaa El Bassiti Lana Jelenjev Langdon Morris Larry Minsky Lars Lin Leonardo Habegger Liesbeth Declercq Lokesh Venkataswamy Lorna Howarth Louis Schorlemer Luc Bossaert Lucas Sauberschwarz Luciana Bento Praxedes Luis Claudio Frade Luis Lissimo Luke Marusiak Lysander Weiss Maggie Nichols Marc Vallhonesta Margriet Buseman Marianne Garreyn Mark Garner Mark Proffitt Marta Roff Martin Gaedt Martin Gallardo Martin Stillman-Jones Matthew Croker Michael Gregory Michael Roos Michael Scott Mike Oren Mila Bozic Mitchelle Rosales Miten Shah Muhammad Owais Awan Nainika Babbar Nedeljko Milosavljevic Neha Mishra Neville Gaunt Nicholas Goubert Nicola Mezzetti Nicolas Deturck Nikunj Gupta Nikunj Mehta Oliver Durrer Oriol Bes Oscar Alonso Oswaldo Da Costa E Silva Otto Schwarz Pablo Hernando Pablo Olivera Brizzio Pankaj Mehta Paolo Manes Papa Balla Ndong Parth Arora Pascal Dehenain Patricia Jan Patrick Crasson Patrik Ekstrand Paul Den Brande Paul Epping Paul Fioravanti Pearling Lim Perry Knoppert Peter De Bilt Peter Deckers Peter Delva Peter Flentov Philippe Ruttens Pieter Dubois Prashant Kumar Singh Preetam Ceng Miet Cmgr Fcmi Prem Kumar Khullar Radina Nedyalkova Raf Stevens Raju John Raquel Campos Reinhard Ematinger Ricardo Ampudia Ricardo Martins Rich Robinson Richard Tierney Rima Al Hasan Riya Jain Rob Marchant Robert Skrobe Robyn Mussler Roger Coninck Rohan Pal Ronny Verswijvel Ross Chapman Ruhi Tyagi Rui Massungo Russell Ward Ruth Webster Ruthwik Kumar Ruthwik Vasista Ruvimbo Katuruza Sabyasachi Ghosh Dastidar Salim Ismail Sally Eaves Samir Rouabhi Sandeep Wankhade Sandra Coumans Sanmitra Chitte Sarah Nethan Sean Tyne Sebastian Matoso Serge Znu Sergio Pereira Sergio Zimba Shakshi Singh Shanta Yapa Shayne Smart Shivam Bhan Shoaib Khan Shreyas Patil Siddharth Agarwal Simon Dufaur Simon Harding Simon Vanhoucke Simran Ajwani Sophie Benoit Sorin Matei Srinivas Peri Stefaan Bonte Stefan Jaecklin Stefan Kohn Stefano Marchese Stephane Rycek Stephanos Eapen Steve Rosvold
  • 7. 225 Steve Sponseller Steven Blieck Stijn Janssen Stoyan Yankov Subashree Anandraj Sudipa Majumdar Sunit Chaudhari Surya Pasricha Susanne Roelofsen Tanishk Kabir Tendayi Viki Thomas Adalbert Thomas Hsain Tibo Cassady Tiffine Wang Tom Capiau Tom Husson Tony De Bree Tracy Cockcroft Urs Rothmayr Ursula Teubert Vasco Patrício Vincent Herbstreit Vishruti Singh Vladimir Petrov Wade Milek Wassim Essebane Wayne Fisher William Deckers Wouter Foulon Yashraj Sah Yuri Kruman Zoe Cassady Thank you ! I am sure I missed more than one person in this list. If I missed you, let me know and I will put you in the next edition.