Michael Hölzer is a German IT consultant with over 22 years of experience managing IT projects. He has worked extensively with SAP software, particularly in quality management, project management, and customer service. Hölzer has led numerous international SAP implementation projects across various industries, including automotive, chemicals, food and consumer products. He is proficient in German, English and French and currently works as an independent consultant.

1. Michael Hölzer
Personal Information__________________________________
Nationality:
Date of Birth:
Place of Birth:
Marital status:
Address:
German
11 January 1962
Letmathe, Nordrhein-Westfalen, Germany
married
Dagobertstrasse 21
76833 Frankweiler
0171- 3214534
mhoelzer@t-online.de
www.michael-hoelzer.de
Summary of Competencies_____________________________
22-years of solid and successful experience in managing IT-projects
15-years SAP Consultant QM, PM, CS, PP-PI
Strong technical background in SAP, Systems integration, Interfaces, Systems
administration, Software Engineering, which allows me to be in the position to
offer ideal IT solutions according to the very individual requirement of each
company.
High engaged, proactive and results oriented
Teamwork focused and strong people skills
Conflict management and intercultural knowledge
Career Overview_____________________________________
2016
Current Projects in Food-Consumer Products, SAP-QM Chemical Industry international
rollout , project manager and technical lead,
2015
Current Projects in Food-Consumer Products, SAP-QM Chemical Industry, project and
technical lead,
2014
Food-Consumer Products SAP-QM
ACA Pharma LIMS SAP-QM/PLM/PM Golive 2015
Siedle SAP-QM/CS Golive 2015
__________________________________________________________________________________________________
Michael Hölzer 0171-3214534 1

2. Sensopart SAP CS GoLive 2015
Dalli Group Cosmetics SAP QM/PLM/LIMS Go Live 5 of 7 plants
JOST Werke SAP QM/CS Golive 2014 finished
Cronimet AG SAP QM/PP/PM (Itelligence IT-Metal) Golive 2014
2013
JOST Werke AG QM / PLM
Hornbach Baumärkte AG SAP QM Golive 2013
Cronimet AG SAP QM/PP/PM (Itelligence IT-Metal)
Huber Suhner AG CH – SAP QM / PLM
Dalli Mäurer & Wirtz SAP QM / CS
Kässbohrer AG „Pistenbully“ – SAP CS PM rollout – continuing 2010 project (Itelligence)
2012
Hornbach Baumärkte AG SAP QM
Cronimet AG SAP QM LIMS (Itelligence IT-Metal)
Huber Suhner AG CH – SAP QM / PLM
Dalli Mäurer & Wirtz SAP QM /CS
2011
Hornbach Baumärkte AG SAP QM
Cronimet AG SAP QM (Itelligence IT-Metal)
Weisser + Griesshaber GmbH SAP QM (Itelligence)
Kässbohrer AG „Pistenbully“ – SAP CS PM – continuing 2010 project (Itelligence)
Heraeus SAP-PP/QM Recipe Management
Huber Suhner AG CH – SAP QM / PLM
Merck - Forschung / Entwicklung / Versuch/Labormanagement, SAP QM
2010
Hornbach SAP QM
Huber Suhner AG CH – SAP QM
Kässbohrer AG „Pistenbully“ – SAP CS/PM – continuing 2009 project
__________________________________________________________________________________________________
Michael Hölzer 0171-3214534 2

3. Fresenius AG Additional SAP- PLM extensions, SAP ERP reload project see below.
Daimler AG Sindelfingen SAP QM Automotive PLM
2009
Fresenius AG (Pharmaceuticals)
SAP ERP reload project, full implementation and process redesign of ERP-functions with PP-PI, ,
master recipe with quality planning, batch management, audit trail, batch record, quality
management, recipe planning, change management, batch determination, physical samples
management, definition of SAP user exits, integrated batch management, document
management, workflow components, certificates. process design for laboratory analysis, PM-
laboratory equipment management, calibration inspection and planning.
Kässbohrer AG „Pistenbully“ – SAP Customer Service – continuing 2008 project
GoLive 01.12.2009
Detail see 2008
Behr Group: SAP-PM + QM My Rollout Kornwestheim-Berga-Holysov within the GRIPS
Project
Details see below in 2006
2008
Kässbohrer AG „Pistenbully“ – SAP Customer Service and PLM
implementing SAP-CS/SD/QM project, complete legacy system replacement . Reengineering and
redesign of Business Process, Warehouse Management, Customer’s Services System,
implementation strategies, service contracts, service orders, notifications, warranty, refurbish,
dynamic item processor – especially here complex extensions and enhancements , order billing,
Custom-repair, warranty delivery, vehicle-warranty cockpit – special solution . First GoLive Italy
and Austria.
Daimler AG Sindelfingen: SAP-PM Interface-Development, Notifications and Order
High Level development and process Consulting for Total Cost of Ownership (TCO)
Behr Group: SAP-PM + QM My second Rollout Stuttgart within the GRIPS Project
Details see below
DALLI Group Mäurer & Wirtz: SAP PLM QM in Production + Continuous Improvement
Heraeus GmbH SAP PLM QM/PM/CS Phase 1 continuing 2007 project 10 month
Vetter Pharma : SAP-QM First Implementation Project - continuing 2007 project 10 month
2007
DALLI Mäurer & Wirtz SAP PLM QM continuing 2006 project
Heraeus AG – Pharma – Chemicals - SAP PLM QM/PM/CS „GMP“
__________________________________________________________________________________________________
Michael Hölzer 0171-3214534 3

4. Service oriententated Global Notification management with Mobile Sales an CRM integration
Vetter – Pharma - QM/ “GMP” 6 month
SAP- Consultant, ERP implementation of SAP-PLM-QM, GMP Compliance environment, digitals
signatures for all QM processes, project in production, purchasing and sales, quality inspection,
quality planning LIMS (Laboratory Information System), customer complaints, quality inspection,
physical samples management, definition of SAP user exits, integrated batch management,
document management,, certificates. process design for laboratory analysis, PM-laboratory
equipment management, calibration inspection and planning.
CIBA AG - Chemicals - SAP QM / EH&S 10 month
SAP- Consultant, ERP implementation of SAP-PLM-QM/PM/PP-PI project in production,
purchasing and sales, quality inspection, quality planning LIMS (Laboratory Information System),
customer complaints, quality inspection, physical samples management, definition of SAP user
exits, integrated batch management, document management, workflow components, certificates.
process design for laboratory analysis, PM-laboratory equipment management, calibration
inspection and planning, Global Sample Labelling,
2006
Behr Group - Automotive GRIPS SAP QM ROLL-IN Kirchberg 10 month
SAP- Consultant, automotive, handling unit management, implementation of
SAP-PLM-QM/PM project in production, purchasing , customer complaints,
quality inspection, quality planning, definition of SAP-user exits, document
management, certificates. process design , PM-equipment management, PM-
order management, PM-warehousing, training key users, data migration ….
DALLI Mäurer & Wirtz - Consumer Products - PLM-QM-PM 4 month
SAP- Consultant, consumer products for detergents and cosmetics,
implementation of SAP-PLM-QM/PM project in production, purchasing and
sales, quality inspection, quality planning LIMS (Laboratory Information
System), customer complaints, quality inspection, physical samples
management, definition of SAP user exits, integrated batch management,
document management, workflow components, certificates. process design for
laboratory analysis, PM-laboratory equipment management, calibration
inspection and planning
BOSCH Automotive and Manufacturing PM-CS 6 month
Consultant application service, redesign and development of business
processes and customizing, web service based preventive maintenance
strategy with SAP-interface, definition of SAP user exits, plant maintenance
system, service orders, service notification, service planning, equipments,
warranty, measurement documents.
2005
__________________________________________________________________________________________________
Michael Hölzer 0171-3214534 4

5. Draeger – Engineering - PLM-CS 12 month
Consultant special task force, implementing CS/PM project for Industrial
site. Reengineering and redesign of Business Process, Warehouse
Management, Customer’s Services System connected to external Mobile
Service, implementation strategies, service contracts, service orders,
notifications, warranty, refurbish, dynamic item processor, billing,
measurement documents, customer repair.
2004
HUGO BOSS AG – Consumer Products - AFS-PLM – QM / PDM 11 months
SAP-Consultant, Project Management of SAP-AFS-PLM/PDM, MM, QM
project involving Purchasing, MM, Suppliers Evaluation, Extensions and
Interface from PDM standards in one PDM-Cockpit, Change and Configuration
Management, Document Management, Product Development and Product
Lifecycle, Supply Chain Management, Case Studies with cFolders and
cProjects, Product Development in SAP Environment, Workflow,
Documentation and Document-Handling, Grid definition Colour-Size
Dimension, Materials list, Material needs. Customizing, Training, etc.
Endress + Hauser - Engineering - PLM-QM - 4 months
SAP-Consultant SAP-QM/MM, QM in Purchasing, Production, Sales, Quality
system, User Interfaces to measuring devices, reengineering and redesign of
Business Process, Project Implementation, logistic integrated documentation
management.
2003
PROBIS GMBH / BAYER – Chemicals - SAP R/3 CS/PM - 12 months
SAP- Consultant, implementing CS/PM project for Industrial site.
Reengineering and redesign of Business Process, Warehouse Management,
Customer’s Services System connected to external Mobile Service, Software
Quality Management, implementation strategies, service contracts, service
orders, notifications, warranty, refurbish, dynamic item processor, billing, repair
…
Provided direct support to the Central Project Manager in Business
Process Analysis and Modelling, developing and implementing new
concepts in Documentation Management, Training Organization, Tests
Methodology.
Modine Group - Automotive, PLM-QM Germany - 6 months
SAP- Consultant of SAP-PLM project with the automotive industry with focus
on Production. SAP--Consulting QM, Integration PP, Business Process
Modelling and Definition, Customizing, User Interfaces to measuring devices,
ABAP-Concepts, definition of SAP user exits. Project started in April 2002
involving nine plants in Europe.
__________________________________________________________________________________________________
Michael Hölzer 0171-3214534 5

6. Grohe AG – Consumer Products , PLM-QM Germany - 9 months
SAP- Consultant, implementation of SAP-PLM/QM project with focus on
Purchasing, Production, integration in CS, MM, PP.
QM-Project Manager Representative, Business Process Modelling,
Customizing, User Interfaces, ABAP-Concepts, integration in external
warehouse management system, definition of SAP user exits. Project started
in Jan. 2002, Successful Go Live on 22.04.2003.
FESTO AG R/3 PM/CS - Engineering, Germany - 4 months
SAP- Consultant, provided internal technical consulting in Maintenance,
Business Process Design, Customizing, developing and implementing new
concepts in Documentation Management, Training Organization, Tests
Methodology and implementation strategy.
2002 - 2003
EADS Europe - Aerospace, PLM/PDM Germany - 6 months
SAP- Consultant, implementation of PLM-server with change and
configuration management. Connection with IXOS.
Document management and archive system. M-CAD, E-Cad, Catia, Tiff
Connection. Material Master, Change & Configuration Management, ALE
Distribution with ERP-System of all technical data.
Provided project planning and technical consulting to the project manager.
Monitored the successful migration of all technical data from R/2 to R/3.
Conducted team of 22 consultants and customer’s representatives for PLM.
Project started in June 2002, successful Go Live on 07.01.2003.
2001 - 2002
AT&S AG, PLM-QM Germany - 12 months
SAP- Consultant, implementation of SAP-PLM-QM project with focus on
production, LIMS (Laboratory Information System) at AT&S AG (Rollout China,
India), special customer complaint management with interface to Lotus Notes,
Customizing, definition of SAP user exits. Successful Go-Live in Shanghai
Sept. 2002
FESTO AG, PLM-QM Germany
SAP- Consultant, implementation of SAP-PLM-QM project with focus on
Purchasing and Production. SAP--Consulting QM, Integration in CS, MM,
PP. Representative of QM-Project Manager, Business Process Modelling,
Customizing, User Interfaces, ABAP-Concepts, integration in external
Warehouse Management system, definition of SAP user exits. Project started
in Jan. 2002, Successful Go Live on 05.01.2002.
__________________________________________________________________________________________________
Michael Hölzer 0171-3214534 6

7. 2000 - 2001
As PLM (QM-SM-PM-PDM)-Project Manager for SPS und IBM, implemented successfully
SAP-PM projects at Siemens AG and BAYER AG, as follows:
Bayer AG (Crop Science) PLM-QM - 18 months
SAP- Consultant QM, integration in CS, MM, PP-PI, responsible for PLM-
view of customizing, Batch Management, Quality Management, Control
Recipe, Process Order
QM-Project Manager representative, Business Process Modelling, User
Interfaces, Customizing , ABAP-Concepts
Siemens AG, CS Germany - 6 months
Senior SAP- Consultant for the Automation and Drive R/3 CS Project
involving 25 factories in Germany, interfaces for mobile Front-Ends,
Warehouse Management, customer’s service, application planning,
equipment.
Provided direct support to the Central Project Manager in Business
Process Analysis and Modelling, developing and implementing new
concepts in Documentation Management, Training Organization, Tests
Methodology.
1994-2000
UBS Software Service GmbH, SAP- PLM-QM Germany
Manager for Engineering and Consulting, project management of several
IT-/SAP R/3 Projects.
PLM/QM Head Office Manager, SAP-Consulting PLM/QM/PP/MM/SM.
Managed successfully various SAP PLM-QM-CS projects for Bosch,
Krupp AG, Siemens, ZF AG, AT&S AG, Tally GmbH.
1992-1994
Provided several freelance IT-Consulting for the implementation of CAQ, PLM,
QM projects at Bosch, Daimler Chrysler among other companies.
1990-1992
Böhme & Weihs GmbH, PLM-QM Aalen, Germany
Manager Sales and IT-Professional Services Systems for Computer Aided
Quality Assurance (CAQ-QM).
1988-1990
Krupp-Werner Pfleiderer AG, Stuttgart, Germany
International Project Management and implementation of IT-solutions.
1986-1988
Th. Stöckinger-Engineering, Germany
__________________________________________________________________________________________________
Michael Hölzer 0171-3214534 7

8. Internship in Construction Engineering.
Education________________________________________
1985 - 1987 Mechanical Engineering, course of study: Production Engineering
Institution: Hagen University of Applied Sciences, Germany
1984 - 1985 Advanced-level technical secondary school, “Fachoberschule”, Germany
1982 - 1984 Vocational secondary school, “Berufsfachschule”, Germany
1978 - 1981 Professional Training in Machine Construction Mechanics
Company: Th. Stöckinger-Engineering, Iserlohn, Germany
Specialized Training and Certifications_________________
SAP-Certified ASAP Consultant
Project Manager
SAP-Certified QM Consultant
R/3 Administration
and several additional SAP training.
Publications________________________________________
1999 - 2012 “Quality Management with Sap R/3”, Addison Wesley International
“Qualitätsmanagement mit mySAP.com”, SAP-Press, 4nd
Edition,
2008 and several other publications.
Languages__________________________________________
__________________________________________________________________________________________________
Michael Hölzer 0171-3214534 8

9. German
English
French
mother tongue
fluent, written and spoken
(4 years)
Leisure Activities and Interests__________________________
golf, archery, helicopter
References__________________________
upon request.
__________________________________________________________________________________________________
Michael Hölzer 0171-3214534 9

10. German
English
French
mother tongue
fluent, written and spoken
(4 years)
Leisure Activities and Interests__________________________
golf, archery, helicopter
References__________________________
upon request.
__________________________________________________________________________________________________
Michael Hölzer 0171-3214534 9