Abdullah Mousa is an Egyptian national with over 3 years of experience in technical support roles. He currently works as a technical support engineer providing support for computer networking, CCTV cameras, IP cameras, DVRs, NVRs, QNAP servers, PBX systems including various Panasonic models, fire alarms, and time attendance systems. Previously, he worked for 3 years as a technical support engineer for Jelecom installing and programming Panasonic PBX systems, CCTV cameras, IP cameras, DVRs, firewalls, and providing Windows server administration. He holds a computer science degree in networking from Thebes Academy and certifications in MCITP and CCNA.