I am an optimistic person with a rational approach towards life. I am committed to my work and career and do not hesitate in doing hard work. Able to co-ordinate various activities and have immense desire to learn new skills to improve performance and enhance knowledge
I am an optimistic person with a rational approach towards life. I am committed to my work and career and do not hesitate in doing hard work. Able to co-ordinate various activities and have immense desire to learn new skills to improve performance and enhance knowledge
Senior Technical Support Engineer and Lead Support EngineerDheerajSingh270
• Strong knowledge of computer peripherals, network troubleshooting and hardware and software issues.
• Experience in installing, administering, and maintaining various software and hardware devices in a network environment.
• Proficient in Windows 7, 8, 10, and 11 and MS Office.
• Expertise in preventing virus attacks by using antivirus software and Windows Firewall.
• Ability to configure and troubleshoot local and network printer, barcode printer, and barcode scanner.
• Experience in configuring accounts, emails, and backups in Microsoft Outlook.
• Familiarity with network cabling and creating a network with the help of a switch.
• Basic knowledge of DNS, AD, DC, and DHCP.
• Basic knowledge of FortiGate 61F Firewall.
• Experience in assets maintenance and co-ordination with vendors.
• Knowledge of NVR and DVR with IP's CCTV Camera and smart Face Bio Metric Machine.
1. CurriculumVitae
Name Pitroda Vivek Shyamji
Degree Diploma(Electrical Engineering)
Nationality Indian
Date of
Birth
26/03/1986
Gender Male
Address A-701,Gaurav Tower,Opp.Prabhat Chowk,
Ghatlodia, Ahmedabad.
Gujarat
Telephone +919879831892
E-mail vivek.pitroda1986@live.com
Career Objective
Serve the organization in achieving excellence keeping myself up to date and make myself part of the
organization in challenging and dynamic environment. To become the key person associated with
decision-making and Advance implementation there by helping the firmer its client to achieve excellence
in quality & service with optimum user.
IT Skills
Knowledge of Installation and maintenance of Computer Hardware and Network devices.
Certification for CCNA.
Certification for MCITP running.
Personal Traits
Goodwrittenandverbalcommunicationskills.
Abilitytocommunicateeffectivelywiththeteammembersandclient.
Capableofworkinginteamorindividuallyand takeupresponsibilities.
Technical Summary
ADSL Router Configuration.
Modem to Wi-Fi Access Point Configuration.
Access Point Repeater Configuration.
2. 2010May
2005Mar
Father’s Name
Marital Status
Languages
Known
Hobbies
2015 Jun-
2016 Jan
2014Dec-
2015 May
2014April-
2014 Nov
2013Sep–
2013 Dec
2010Jan-
2013Aug
Educational Qualifications
University Technical Education Board (T.E.B)
Branch Diploma (Electrical Engineering)
Percentage 47.00 %
Board Gujarat Higher Secondary Education Board (GHSEB)
Branch 12
th
Science
Percentage 40.00%
Personal Details
Mr. Pitroda Shyamji R.
Unmarried.
English, Hindi, Gujarati
Internet Surfing, Travelling
Work Experience
BINATONE TELECOMUNICATION PVT LTD
Designation- Sales And Technical Support
Job Profile - working as a sales and technical Support (routers)
KAIZEN IT Services Private Limited (IBM)
Designation–FMS Engineer
Job Profile – Working as Desktop Engineer executive in Kaizen it services Private
Limited.
Circle InfoTech Pvt. Ltd.
Designation–Office Administration
Job Profile – Working as Office administration executive in Circle InfoTech Pvt Ltd.
Best IT World (i-Ball)
Designation–Technical Support
Job Profile – ToProvideTechnicalSupportof i-ball customers for switch and
Router configuration as well as maintenance.
Apex Incorporation (BSNL ISP work)
Designation–Broadband Engineer
Job Profile –WasworkingasaBroadband engineerforBSNL ISP
workservicesatcustomerlocation.