Neo Dlamini is applying for a job and provides a detailed curriculum vitae. He has experience as an IT technician and lab maintenance intern where he provided IT support. He is studying for a National Diploma in Information Technology and has completed courses in topics like networking, operating systems, and security. He believes he would make a positive impact on the business due to his reliability, determination, and passion for IT.
مدیریت ارتباط با مشتری الکترونیکی نرم افزار CrmFrank Bruno
به تمامی فرآیندها و فناوری هایی گفته می شود که سازمان برای شناسایی، گسترش، ترغیب، حفظ و خدمت به مشتری به کار می گیرد. از جهت دیگر می توان آن را یک عنصر عریض محاوره ای دانست که مراحل کلیدی کسب مشتری، حفظ مشتری و توسعه مشتری و تمایز مشتری را شامل می شود. که حفظ مشتری مهمترین عنصر است به دلیل اینکه حفظ مشتری موجود حدود پنج برابر ارزان تر از کسب مشتری جدید می باشد.
2. CURRICULUM VITAE
OF NEO DLAMINI
Att: HR
I am a good team player, enjoy working in groups and I am able to
manage work under pressure.
I interact accordingly with my peers and supervisors and I am not shy
to take the lead when it comes to solving problems and coming up
with a solution. I communicate well and have good organizational
skills. I am punctual, honest, eager to be informed and take charge of
whatever task I have been assigned to, persistent and reliable. I am
passionate about Information Technology and I am always
determined to acquiring more knowledge in any particular job task
that is given to me, I am always dedicated in whatever I do and in
whatever I learn. I believe I would make a big and positive impact
towards your business, I would kindly ask you to consider my appeal
for this job.
Please refer to my CV below with regards to my qualifications, skills
and work experience.
Regards
Neo Dlamini
26/07/2016
3. Personal Information
Surname : Dlamini
Full Names : Mncedi Neo
Date of Birth : 1995-02-23
ID Number : 9502235352081
Gender : Male
Marital Status : Single
Driver’s License : Code 10
Postal Address : P.O.BOX 2477
Pinetown 3600
Physical Address : 12 Almond Avenue
Wyebank 3610
Contact Telephone Numbers
Home : (031) 707479
Cell : 0765376684
Present Occupation : Student/ IT Intern at Mangosuthu
University of Technology
Personal Attributes : Reliable, dedicated, team player,
Sociable, motivated, determined,
flexible.
Educational Background
Secondary Background
Last School Attended & Town : Wyebank Secondary School
(Pinetown)
Highest Class Passed & Year : Grade 12
National Senior Certificate
English
IsiZulu
Mechanical technology
Computer Application Technology
Maths Literacy
CAD
Life Orientation
Symbol : B
Tertiary Education :
Name of Institution : Mangosuthu University of Technology
4. Current Qualification : National Diploma: Information Technology
(3yrs)
Year one:
Major subjects : Technical Programming1
Development Systems1
Information Software1
Systems Software1
Modules : IT Essentials 5.0
Chapter 1: Introduction to the Personal
Computer
Chapter 2: Lab Procedures and Tool Use
Chapter 3: Computer Assembly
Chapter 4: Overview of Preventative
Maintenance
Chapter 5: Operating Systems
Chapter 6: Networks
Chapter 7: Laptops
Chapter 8: Mobile Devices
Chapter 9: Printers
Chapter 10: Security
Chapter 11: The IT Professional
Scaling Networks
Chapter 1: Exploring the Network
Chapter 2: Configuring a Network Operating
System
Chapter 3: Network Protocols and
Communications
Chapter 4: Network Access
Chapter 5: Ethernet
Chapter 6: Network Layer
Chapter 7: Transport Layer
Chapter 8: IP Addressing
Chapter 9: Subnetting IP Networks
Chapter 10: Application Layer
Chapter 11: It’s a network
Year two:
Major Subjects : Communications Networks 2
Modules : Chapter 1: Introduction to Scaling Networks
5. Chapter 2: LAN Redundancy
Chapter 3: Link Aggregation
Chapter 4: Wireless LANs
Chapter 5: Adjust and Troubleshoot Single-
Area OSPF
Chapter 6: Multiarea OSPF
Chapter 7: EIGRP
Chapter 8: EIGRP Advanced Configurations
and Troubleshooting
Chapter 9: IOS Images and Licensing
Communication Networks 2v1
Chapter 1: Introduction to Switched
Networks
Chapter 2: Basic Switching Concepts and
Configuration
Chapter 3: VLANs
Chapter 4: Routing Concepts
Chapter 5: Inter-VLAN Routing
Chapter 6: Static Routing
Chapter 7: Routing Dynamically
Chapter 8: Single-Area OSPF
Chapter 9: Access Control Lists
Chapter 10: DHCP
Chapter 11: Network Address Translation for
IPv4
Information Systems 2
Distributed Systems 2
Modules : Module 1 - Introduction to Linux
Module 2 - Open Source Applications and
Licenses
Module 3 - Using Linux
Module 4 - Command Line Skills
Module 5 - Getting Help
Module 6 - Working with Files and Directories
Module 7 - Archiving and Compression
Module 8 - Pipes, Redirection, and REGEX
Module 9 - Basic Scripting
6. Module 10 - Understanding Computer
Hardware
Module 11 - Managing Packages and
Processes
Module 12 - Network Configuration
Module 13 - System and User Security
Module 14 - Create a new user
Module 15 - Ownership and Permissions
IT Electronics 2
Year three:
Major Subjects : Communication Networks 3
Modules : CCNA Routing and Switching: Connecting
Networks
Chapter 1: Hierarchical Network Design
Chapter 2: Connecting to the WAN
Chapter 3: Point-to-Point Connections
Chapter 4: Frame Relay
Chapter 5: Network Address Translation for
IPv4
Chapter 6: Broadband Solutions
Chapter 7: Securing Site-to-Site Connectivity
Chapter 8: Monitoring the Network
Chapter 9: Troubleshooting the Network
Distributed Systems 3
IT Electronics 3
Industry Exposure
Year of Completion : 2016
Achievements : Application Security Specialist with IBM
Security AppScan v8.7 Certificate
Application Security Specialist-Explore Award for Students
Application Security Specialist- Mastery Award for Students
7. Work Experience
Company : IT & N Department (Mangosuthu University)
Position : IT Technician and Lab Maintenance
(Internship Program)
Duties : IT Support & Services (Lab Checks &
Maintenance)
PC Repairs / Troubleshooting / Computer
Cloning, User Account Administrator
Application & Operating System Installations
Printer Installation (network & usb printer)
Duration : 04/07/2016 – 15/12/2016 (6 Months)
Developed Skills : Computer Assembly, Communication Skills
Presentation Skills, Investigative, Analytical
Problem Solving, Hardware & software
Trouble-shooting, Computer Software and
Hardware maintenance, Report writing
References
Name : Samkelo Mrafa
Company : Information Technology & Networks
Department
Position : IT Desktop Support
Contact : Work E-mail - mrafass@mut.ac.za
: Phone - 0728321459
Name : Nkosana Jijimba
Position : Business Analyst: Student Systems
Contact : Personal E-mail - jijimban@gmail.com
: Work - Jijimba@mut.ac.za
: Phone (work) - 0319077583
: Personal - 076 035 6376
8. Name : A Maree
Position : Office Administrator
Contact : E-mail (work) - annalene@mut.ac.za
: Tel (work) - 0319077350