4. Business-uri influentate de internet
- informatii/publicitate (Google/DemandMedia)
- entertainment (Last.fm/Youtube)
- comunicare (Skype/Facebook)
- retail (Amazon/Netflix)
- software (Salesforce)
- servicii (Monster)
- turism (Expedia)
- educatie, etc
5. Ce 'tehnologii' provoaca schimbarile
- cautarea/agregarea de continut
- retelele sociale
- colaborarea intre utilizatori
- cloud computing / SaaS
- banda larga persistenta
- internetul pe mobil