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Culture
   Shock&
    Awe:
Understanding
   Fear and
 Resiliency in
 Intercultural
 Competency

 TNT Development© 2011
Awareness
                                        Physiological Impact
                       Culture Shock

    Psychological Impact
                                    Adjustment
Fears and Threats
                           Resilience

         Increase Effectiveness

                                          Best
Strategic Solutions                       Practices
When you think about your experiences
living or traveling in a different culture, what
do you think might be taken away, given
up or lost?

What do you think we will be added?
How does this relate to your experiences
abroad when you have had to adapt your
behavior or make a lot changes quickly or
over an extended period?
“People are different around the world.
Their needs, however, are the same. How
they satisfy their needs is different, and that
is what we mean by CULTURE.”
                                  Jack Condon
“Culture is …the learned and shared
  values, beliefs, and behaviors of a
       group of interacting people.”
Honeymoon                                       Adjust and Adapt




                          Adjustment




                     Recovery                        Recovery




            Crisis                     Crisis
Daily dilemmas
Stress of the unfamiliar
  Difficulty letting go of old ways
      Old behaviors do not produce
      same results
           Excitement and anxiety
           combined

                Being stereotyped or
                judged

                       New relationships
It is common

Accept that it is a real problem

There are ways to minimize the effects

              Learn to recognize its signs

Understand it can result in serious reactions to continuing tension;
    anxiety; possible severe physical/mental manifestations)
FLIGHT!




FIGHT!
Stimulus




                          Physiological
                          arousal
Fight or
                                   Adrenaline
  Flight              Amygdala     Production
, Freeze              Activation
Response                       Executive Function
                               inhibition
Awareness of
   physiological self
            Owning response

Identifying/analyzing origin of threat

                  Amygdala management

                  Restore executive functioning

       Increase resilience, learn to cope and adapt

                                 Reframe experience
High Partner Attractiveness



                    Integration    Assimilation


High Cultural                                       Low Cultural
Preservation                                        Preservation
                    Separation    Marginalization




                Low Partner Attractiveness
Open-minded
 Sense of humor
        Ability to cope with failure
                     Communicativeness

                            Flexibility and adaptability

                                             Curiosity

                            Positive and realistic
                            expectations

                     Tolerance for difference
                     and ambiguity
              Positive regard for others
        A strong sense of self
Cultural knowledge
How can your institution support your
international learners?

What kind of support can you offer?

What do you need to do to ensure
your institution is equipped to provide
them?

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Culture shock and awe

  • 1. Culture Shock& Awe: Understanding Fear and Resiliency in Intercultural Competency TNT Development© 2011
  • 2. Awareness Physiological Impact Culture Shock Psychological Impact Adjustment Fears and Threats Resilience Increase Effectiveness Best Strategic Solutions Practices
  • 3. When you think about your experiences living or traveling in a different culture, what do you think might be taken away, given up or lost? What do you think we will be added?
  • 4. How does this relate to your experiences abroad when you have had to adapt your behavior or make a lot changes quickly or over an extended period?
  • 5. “People are different around the world. Their needs, however, are the same. How they satisfy their needs is different, and that is what we mean by CULTURE.” Jack Condon
  • 6. “Culture is …the learned and shared values, beliefs, and behaviors of a group of interacting people.”
  • 7. Honeymoon Adjust and Adapt Adjustment Recovery Recovery Crisis Crisis
  • 8. Daily dilemmas Stress of the unfamiliar Difficulty letting go of old ways Old behaviors do not produce same results Excitement and anxiety combined Being stereotyped or judged New relationships
  • 9. It is common Accept that it is a real problem There are ways to minimize the effects Learn to recognize its signs Understand it can result in serious reactions to continuing tension; anxiety; possible severe physical/mental manifestations)
  • 11. Stimulus Physiological arousal Fight or Adrenaline Flight Amygdala Production , Freeze Activation Response Executive Function inhibition
  • 12. Awareness of physiological self Owning response Identifying/analyzing origin of threat Amygdala management Restore executive functioning Increase resilience, learn to cope and adapt Reframe experience
  • 13. High Partner Attractiveness Integration Assimilation High Cultural Low Cultural Preservation Preservation Separation Marginalization Low Partner Attractiveness
  • 14. Open-minded Sense of humor Ability to cope with failure Communicativeness Flexibility and adaptability Curiosity Positive and realistic expectations Tolerance for difference and ambiguity Positive regard for others A strong sense of self Cultural knowledge
  • 15. How can your institution support your international learners? What kind of support can you offer? What do you need to do to ensure your institution is equipped to provide them?