This is a short (5min long) presentation to introduce our research interests for the Trust workshop participants at the CSCW '13 conference.

1. Trust in Global Software Engineering
Influential factors, Processes,Tool design
Irvine, CA
United States
Ban Al-Ani David Redmiles
Porto Alegre
Brazil
Sabrina Rafael
Marczak Prikladnicki

2. Trust in Global Software Engineering
Influential factors, Processes,Tool design
Irvine, CA
United States
Ban Al-Ani David Redmiles
Porto Alegre
Brazil
Sabrina Rafael
Marczak Prikladnicki

3. Our interests on the topic are:
• Influential factors Team size
Project type
Time
F2F meetings
Diversity Previous experience
Leadership Com. media
• Processes Formation
Dissolution
Restoration
Adjustment
• Tool design Design principles
- Trust factors
- Collaborative traces
- Virtual representations
Trust in Vitual Teams: Theory and Tools @CSCW ’13 |
San Antonio, Texas, USA | February 24, 2013

4. Published work on the topic
[ICGSE ’09] Al-Ani, B. and Redmiles, D. In strangers we trust? Findings of an empirical study of
distributed development. In ICGSE, Limerick, (2009), 121-130.
[CHASE ‘11] Trainer, E., Al-Ani, B., and Redmiles, D. Impact of collaborative traces on
trustworthiness. In Proc CHASE, New York, USA (2011), 40-47.
[AVI ‘12] Trainer, E. and Redmiles, D. Foundations for the design of visualizations that support trust
in distributed teams. In Proc. AVI, Capri Island, Italy (2012), 34-41.
[Future of CSD@CSCW ’12] Al-Ani, B., Marczak, S., Trainer, E., Redmiles, D., and Prikladnicki, R.
Distributed developers’ perspectives of Web 2.0 technologies in supporting the development of
trust. In The Future of CSD Workshop, Seatle (2012).
[CHASE ‘12] Wang,Y., Trainer, E., Al-Ani, B., Marczak, S., Prikladnicki, R., and Redmiles, D. Attitude
and Usage of Collaboration Tools in GSE: A Practitioner Oriented Theory. In Proc CHASE, Zurich,
Switzerland (2012).
[ICSGE ‘12] Al-Ani, B., Wang, O., Marczak, S., Trainer, E., and Redmiles, D. Distributed developers
and the non-use of Web 2.0 technologies: A proclivity model. In Proc. ICGSE, Porto Alegre, Brazil
(2012), 104–113.
[CSCW ‘13] Al-Ani, B., Bietz, M., Wang,Y., Trainer, E., Koehne, B., Marczak, S., Redmiles, D., and
Prikladnicki, R. Globally distributed developers: Their trust expectations and processes. In Proc.
CSCW, San Antonio, USA (2013), in press.
Trust in Vitual Teams: Theory and Tools @CSCW ’13 |
San Antonio, Texas, USA | February 24, 2013

5. Designing Tools to Support Trust
in Distributed Software Teams Sabrina
Marczak Ban Al-Ani David
Redmiles
Rafael
Prikladnicki
What features and software requirements are
needed to better support trust development?
> Current support What makes a tool explicit to support trust building?
Trusty:
- communication-based
- social network oriented > Open questions
SocialTFS:
- social awareness Which factors to account for?
- notification of changes How to model them?
Design principles: Extent of usefulness of software repositories?
- trust factors Past information’s influence on new relationships?
- collaborative traces
- virtual representations
Turn information reliable and less effort-expensive?
Web 2.0 Technologies: How to replicate real-life establishment of trust?
- alignment with work practices
- reliability of information
Trust in Vitual Teams: Theory and Tools @CSCW ’13 |
San Antonio, Texas, USA | February 24, 2013