This client wanted to implement continuous improvement on a global scale but did not know where to start. We helped them develop an approach involving the executive team to define objectives and a deployment process, and to train champions in each location to lead the rollout. The champions were educated on improvement methods and shared learning across sites. Working with the executives and champions, we created a standardized global change program introducing continuous improvement to 15 countries. Regular audits showed cultural changes taking place as continuous improvement activities increased at each plant worldwide.