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Cadbury Beverages, Inc. 
(Crush Brand) 
PPrreesseenntteedd BByy:: Asif Iqbal
 Began in 1783 in London- Schweppes 
 Merged with Cadbury in 1969 
 Cadbury Beverages Inc. is the beverage division 
of Cadbury Schweppes 
 World’s third largest soft drink marketer 
 Products located in 110 countries
 Crush was bought by Cadbury from Procter & 
Gamble 
 Procter & Gamble had been going to a 
warehouse distribution which caused them to 
lose some of their bottlers 
 Cadbury is re-launching Crush back into the 
market
BBrraannddss’’ SSttaattiissttiiccss iinn tthhee UUSS 
 900+ brands exist 
 10 are regarded as top brands 
 Account for 71.4% of US market 
 Top Six are colas accounting for 56.4% of 
market share
MMaajjoorr PPaarrttiicciippaannttss 
iinn OOrraannggee SSooddaa SSeeggmmeenntt 
Minute Maid by Coca Cola & Slice by Pepsi Cola 
holds the most share at this beginning period 
Both utilize: 
 Widespread Distribution 
 Heavy Advertising & Promotion
NNoottiicceeaabbllee ttrreennddss ooff SSoofftt DDrriinnkk 
SShhooppppeerrss 
 The typical customer purchasing soft drinks is a 
married woman with children under 18 years of 
age living at home 
 Unplanned purchase of soft drinks - mostly in 
supermarkets, account for 40% of carbonated soft 
drink industry 
 US customers drink more soft drinks than tap 
water
IInndduussttrryy SSttrruuccttuurree 
 Concentrate producers 
(82% of industry sales accounted for by Coca-Cola, PepsiCo and 
Dr.Pepper/7UP) 
 Bottlers 
(Owned by concentrate producers or franchised to sell brand) 
 Retailers 
(Supermarkets account for 40% of market)
BBrraanndd MMaarrkkeett aanndd SShhaarree 
Brand Market Share 
1. Coca-Cola Classic 19.8% 
2. Pepsi--Cola 17.9% 
3. Diet Coke 8.9% 
4. Diet Pepsi 5.7% 
5. Dr. Pepper 4.5% 
6. Sprite 3.7% 
7. Mountain Dew 3.6% 
8. 7-Up 3.2% 
9. Caffeine-free Diet Coke 2.5% 
10. Caffeine-free Diet Pepsi 1.6%
Re-Launch DDeecciissiioonn ffoorr CCrruusshh ttaakkeenn 
oonn 11998899//11999900 PPeerriioodd 
Main issues considered: 
 Rebuilding a cooperative relationship with 
bottlers. 
 A new Positioning Theme 
 Advertising and promotion program
((Current Marketing MMiixx ffoorr CCrruusshh)) 
 Crush soft drink brand with flavors like 
Grape, Pineapple, Cheery, orange. 
 Sold in cans and bottles 
 In 1989, Orange Crush controlled 7.5% of the 
orange-flavored soft drinks category
 Supermarkets, convenience stores, vending 
machines, fountain service, and thousands of 
small retail outlets 
 Supermarkets account for 40% of carbonated 
soft drink industry sales
 Crush promoted most frequently on spot 
television, in newspapers, and on outdoor 
signage 
 Sunkist: newspapers, spot television, outdoor 
billboards, and some syndicated television
 Coupons, on-package promotions, and 
sweepstakes 
 Sponsorship of local events, plastic cups, 
baseball hats, and t-shirts 
 “Display Loader”: part of 
point-of-purchase display 
 Ice chests, insulated can coolers
 Concentrate pricing differed very little among 
competitors 
 Typically less than one-cent difference 
After analyzing the Marketing Mix, IItt iiss tthhoouugghhtt tthhaatt 
CCrruusshh’’ss OOrraannggee BBrraanndd nneeeeddeedd ttoo bbee ggiivveenn mmoorree 
ffooccuuss bbyy tthhee ccoommppaannyy
Overview of CCoommppeettiittiioonn ffaacceedd bbyy CCrruusshh 
Coca Cola Pepsi Cola Crush 
•World’s largest beverage 
• Formed partnerships with 
manufacturer. 
Starbucks, Ben & Jerry’s, 
• Manages Minute Maid 
Dole, and Lipton Original 
Orange brand 
Iced Tea. 
• Emphasized “orange” 
• Manages Mandarin 
flavor. (positioning) 
Orange Slice 
• Targeted young adults 
• Targeted young adults 
(18-34) and households 
(18-24) and households 
without any children. 
without any children. 
• Loyalty : 48% 
• Loyalty : 55% 
•Along with owning Crush, 
the company is also the 
successor to Dr.Pepper/7up, 
Mott, and Snapple. 
• Manages Sunkist. 
• Targeted teens and 
focused on their lifestyle. 
• Crush : 46% (Loyalty), 
Teens, 13-29 
• Loyalty Sunkist : 36% 
(Loyalty), Teens, 12-24
Strengths 
Each Cadbury’s brand has been 
acquired with an established 
customer franchise. 
Cadbury’s orange products are not 
in competition with leaders on the 
market (Cola). 
We can use franchised bottlers who 
are not in competition on our 
segment. 
Crush brand has high name 
awareness with consumers 
(in big cities) and bottlers. 
Weaknesses 
Our target is too large and un-adapted 
Cannibalization risk of Sunkist 
Advertising campaign un-targeted 
clearly and not innovative enough 
Amount of the advertising budget 
insufficient 
Variety of media used insufficient
Opportunities 
Continue to expand # of bottlers in 
market area 
Soft drink consumption rising 
Threats 
Dr. Pepper could appear on the 
orange segment 
Competition from: 
1.Orange Slice by PepsiCo 
2. Healthier drink choices
PPrrooppoosseedd CChhaannggeess iinn tthhee bbuussiinneessss 
pprroocceessss 
Increase presence in high margin channels and 
packages. 
Leverage an integrated business model 
Strengthen route-to-market through acquisitions 
Improve operating
RReeccoommmmeennddaattiioonn ffoorr CCrruusshh OOrraannggee 
In order to make a new positioning for Orange 
flavored Crush, followings things need to be 
addressed: 
First focus on the young adults segment in order to 
prevent Sunkist’s cannibalization and to establish 
Cadbury’s presence on the two age categories 
segment. 
Crush will be positioned above its sister brand Sunkist. 
 Crush has a premium brand name, therefore; it is wise 
to position Crush as a product quality leader rather than 
a market leader. 
 Sunkist, Crush’s sister brand will take the role of 
competing through market share.
RReeccoommmmeennddaattiioonn ffoorr CCrruusshh ((CCoonnttiinnuueedd) 
 Focus on the young adults segment (18-34 years) 
with a household purchasing size of 1-2 persons. 
 Focus on the teens segment (12-24 years) with 3-4 
persons. 
 Development of the diet segment. 
 Invest more money in advertising. Since Cadbury 
spent less money to advertise its brands compare to 
competitors. 
 Focus on both national and local media ads.
TThhee ppoossiittiioonniinngg ooff CCrruusshh sshhoouulldd bbee bbaasseedd 
oonn tthhee ffoolllloowwiinngg ppooiinnttss 
 Compared to other orange soft drinks, Crush is of better 
quality and is extremely family-friendly. 
 Young and adventurous who seek excitement in life may 
prefer Crush. 
 With its edgy and fun branding, Crush will definitely 
appeal to the youth early adopter type customers 
 Trendy and likes to emulate the purchases of those who 
are wealthier than them are another segment for Crush.
PPrrooppoosseedd PPoossiittiioonniinngg aanndd PPrroommoottiioonn 
EElleemmeennttss ffoorr CCrruusshh OOrraannggee 
 Should be positioned with the tagline : “Crush your 
Orange cravings” (Now with more nutritional elements). 
Push Strategy 
for Bottlers 
Pull Strategy for 
Consumers

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Case Study Presnetation for "Crush" Brand

  • 1. Cadbury Beverages, Inc. (Crush Brand) PPrreesseenntteedd BByy:: Asif Iqbal
  • 2.  Began in 1783 in London- Schweppes  Merged with Cadbury in 1969  Cadbury Beverages Inc. is the beverage division of Cadbury Schweppes  World’s third largest soft drink marketer  Products located in 110 countries
  • 3.  Crush was bought by Cadbury from Procter & Gamble  Procter & Gamble had been going to a warehouse distribution which caused them to lose some of their bottlers  Cadbury is re-launching Crush back into the market
  • 4. BBrraannddss’’ SSttaattiissttiiccss iinn tthhee UUSS  900+ brands exist  10 are regarded as top brands  Account for 71.4% of US market  Top Six are colas accounting for 56.4% of market share
  • 5. MMaajjoorr PPaarrttiicciippaannttss iinn OOrraannggee SSooddaa SSeeggmmeenntt Minute Maid by Coca Cola & Slice by Pepsi Cola holds the most share at this beginning period Both utilize:  Widespread Distribution  Heavy Advertising & Promotion
  • 6. NNoottiicceeaabbllee ttrreennddss ooff SSoofftt DDrriinnkk SShhooppppeerrss  The typical customer purchasing soft drinks is a married woman with children under 18 years of age living at home  Unplanned purchase of soft drinks - mostly in supermarkets, account for 40% of carbonated soft drink industry  US customers drink more soft drinks than tap water
  • 7. IInndduussttrryy SSttrruuccttuurree  Concentrate producers (82% of industry sales accounted for by Coca-Cola, PepsiCo and Dr.Pepper/7UP)  Bottlers (Owned by concentrate producers or franchised to sell brand)  Retailers (Supermarkets account for 40% of market)
  • 8. BBrraanndd MMaarrkkeett aanndd SShhaarree Brand Market Share 1. Coca-Cola Classic 19.8% 2. Pepsi--Cola 17.9% 3. Diet Coke 8.9% 4. Diet Pepsi 5.7% 5. Dr. Pepper 4.5% 6. Sprite 3.7% 7. Mountain Dew 3.6% 8. 7-Up 3.2% 9. Caffeine-free Diet Coke 2.5% 10. Caffeine-free Diet Pepsi 1.6%
  • 9. Re-Launch DDeecciissiioonn ffoorr CCrruusshh ttaakkeenn oonn 11998899//11999900 PPeerriioodd Main issues considered:  Rebuilding a cooperative relationship with bottlers.  A new Positioning Theme  Advertising and promotion program
  • 10. ((Current Marketing MMiixx ffoorr CCrruusshh))  Crush soft drink brand with flavors like Grape, Pineapple, Cheery, orange.  Sold in cans and bottles  In 1989, Orange Crush controlled 7.5% of the orange-flavored soft drinks category
  • 11.  Supermarkets, convenience stores, vending machines, fountain service, and thousands of small retail outlets  Supermarkets account for 40% of carbonated soft drink industry sales
  • 12.  Crush promoted most frequently on spot television, in newspapers, and on outdoor signage  Sunkist: newspapers, spot television, outdoor billboards, and some syndicated television
  • 13.  Coupons, on-package promotions, and sweepstakes  Sponsorship of local events, plastic cups, baseball hats, and t-shirts  “Display Loader”: part of point-of-purchase display  Ice chests, insulated can coolers
  • 14.  Concentrate pricing differed very little among competitors  Typically less than one-cent difference After analyzing the Marketing Mix, IItt iiss tthhoouugghhtt tthhaatt CCrruusshh’’ss OOrraannggee BBrraanndd nneeeeddeedd ttoo bbee ggiivveenn mmoorree ffooccuuss bbyy tthhee ccoommppaannyy
  • 15. Overview of CCoommppeettiittiioonn ffaacceedd bbyy CCrruusshh Coca Cola Pepsi Cola Crush •World’s largest beverage • Formed partnerships with manufacturer. Starbucks, Ben & Jerry’s, • Manages Minute Maid Dole, and Lipton Original Orange brand Iced Tea. • Emphasized “orange” • Manages Mandarin flavor. (positioning) Orange Slice • Targeted young adults • Targeted young adults (18-34) and households (18-24) and households without any children. without any children. • Loyalty : 48% • Loyalty : 55% •Along with owning Crush, the company is also the successor to Dr.Pepper/7up, Mott, and Snapple. • Manages Sunkist. • Targeted teens and focused on their lifestyle. • Crush : 46% (Loyalty), Teens, 13-29 • Loyalty Sunkist : 36% (Loyalty), Teens, 12-24
  • 16. Strengths Each Cadbury’s brand has been acquired with an established customer franchise. Cadbury’s orange products are not in competition with leaders on the market (Cola). We can use franchised bottlers who are not in competition on our segment. Crush brand has high name awareness with consumers (in big cities) and bottlers. Weaknesses Our target is too large and un-adapted Cannibalization risk of Sunkist Advertising campaign un-targeted clearly and not innovative enough Amount of the advertising budget insufficient Variety of media used insufficient
  • 17. Opportunities Continue to expand # of bottlers in market area Soft drink consumption rising Threats Dr. Pepper could appear on the orange segment Competition from: 1.Orange Slice by PepsiCo 2. Healthier drink choices
  • 18. PPrrooppoosseedd CChhaannggeess iinn tthhee bbuussiinneessss pprroocceessss Increase presence in high margin channels and packages. Leverage an integrated business model Strengthen route-to-market through acquisitions Improve operating
  • 19. RReeccoommmmeennddaattiioonn ffoorr CCrruusshh OOrraannggee In order to make a new positioning for Orange flavored Crush, followings things need to be addressed: First focus on the young adults segment in order to prevent Sunkist’s cannibalization and to establish Cadbury’s presence on the two age categories segment. Crush will be positioned above its sister brand Sunkist.  Crush has a premium brand name, therefore; it is wise to position Crush as a product quality leader rather than a market leader.  Sunkist, Crush’s sister brand will take the role of competing through market share.
  • 20. RReeccoommmmeennddaattiioonn ffoorr CCrruusshh ((CCoonnttiinnuueedd)  Focus on the young adults segment (18-34 years) with a household purchasing size of 1-2 persons.  Focus on the teens segment (12-24 years) with 3-4 persons.  Development of the diet segment.  Invest more money in advertising. Since Cadbury spent less money to advertise its brands compare to competitors.  Focus on both national and local media ads.
  • 21. TThhee ppoossiittiioonniinngg ooff CCrruusshh sshhoouulldd bbee bbaasseedd oonn tthhee ffoolllloowwiinngg ppooiinnttss  Compared to other orange soft drinks, Crush is of better quality and is extremely family-friendly.  Young and adventurous who seek excitement in life may prefer Crush.  With its edgy and fun branding, Crush will definitely appeal to the youth early adopter type customers  Trendy and likes to emulate the purchases of those who are wealthier than them are another segment for Crush.
  • 22. PPrrooppoosseedd PPoossiittiioonniinngg aanndd PPrroommoottiioonn EElleemmeennttss ffoorr CCrruusshh OOrraannggee  Should be positioned with the tagline : “Crush your Orange cravings” (Now with more nutritional elements). Push Strategy for Bottlers Pull Strategy for Consumers