Crisis Networking and Public Warning in Disaster - Colin Flood
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This document discusses a student's senior thesis topic on the future of disaster public warning systems in the United States. The student plans to investigate current federal and local warning systems, as well as how Harvard University issues emergency notifications. They will also examine how informal warning networks spread information rapidly during crises. The goal of the research is to determine how official warning systems can better utilize informal crisis networks for two-way communication and information gathering during emergencies.
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Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
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Crisis Networking and Public Warning in Disaster - Colin Flood
- 1. Crisis Networking and Public Warning in Disaster Colin Flood Harvard College ‘09 Booz Allen Hamilton
- 2. Heather’s Reading ListLeysia Palen et al. “Backchannels on the Front Lines …” “Collective Intelligence in Disaster…” “Crisis Informatics…”
- 3. Senior Thesis Topic The Future of Disaster Public Warning in the United States
- 4. Inputs from Disaster Sociology Emergence – novel organizations/tasks
- 5. Inputs from Disaster Sociology Convergence – mass gathering at the disaster scene
- 6. Inputs from Disaster Sociology 3 Palen: Technology empowers these behaviors from a distance!
- 7. Investigation of Status of Current Public Warning Systems – Federal Level Emergency Alert System (EAS) National Warning System (NAWAS)
- 8. Investigation of Status of Current Public Warning Systems – Other Governments State Local
- 9. Investigation of Status of Current Public Warning Systems – Other Institutional (Harvard U, etc.)
- 10. Harvard’s OfficialEmergency Notification Process – part 1 Police dispatch notified by first responders Dispatch notifies senior police leadership
- 11. Harvard’s OfficialEmergency Notification Process – part 2 Police leadership asks University Operations Center to alert Crisis Management Team Crisis Management Team joins conference call, receives report, decides to send messages
- 12. Harvard’s OfficialEmergency Notification Process – part 3 Message creation, approval and distribution – involves several people in different areas
- 13. Harvard’s “Unofficial” Alerts Incident observed by bystanders Bystanders SMS messages, emails from PDAs, phone calls to other students Rapid distribution of messages campus-wide
- 14. What Happened? Palen calls it “crisis informatics” Others call it “ICT use in disaster” I call it “crisis networking”
- 15. Status Quo Systems Hierarchical Tightly controlled
- 16. Status Quo Systems Tight control doesn’t harmonize with today’s information flows.
- 17. The Future More citizen involvement in warning systems.
- 18. The Future Authority structures will change.
- 19. The Future Two-way communications are possible.
- 20. To Research How can official systems best leverage the speed and size of informal networks created in crises for both communications and information gathering?