SlideShare a Scribd company logo
Creating & Marketing
Signature Treatments
+ Ameann DeJohn
 www.ameann.com
+
                    custom




What Are



           unique
+
                    loyalty




Why



      recognition
+
    Only Your Spa Has It!

    Serves 2 Main Purposes
                     Customer                       You
        Yields results               Unique Selling Point

        Unique and Special           On the Cutting Edge

        Point of Difference          Builds Your Name

        Builds Loyalty               Sets You Apart

        Promotes Word of Mouth       Repeat Business

        Trusts Your Expertise        Referrals
+               With    too many
                   treatments on the
                   menu it gets
                   confusing to
But , Why          clients.
Are They          They don’t know
                   which to choose
Confusing         They don’t
to Clients?        understand the
                   differences

                  How to fix this?
Good




                  Better
Introduce
+
 The Power of 3
                  Best
+
    Power of 3 Examples

           Coffee                          Gas                          Cars
        Tall, Small                 87 regular                   Honda

        Venti, Medium               89 plus                      Mercedes

        Grande, Large               91 supreme                   Rolls Royce



Article Resource: The Financial Abundance Factor
July 2009 Skin Inc. Web Exclusive: http://www.SkinInc.com/magazine/pastissues/2009
+


The Power of 3
In Treatments
+
    Good:
    The Basic Facial
         Steam
         Cleanse
         Exfoliate
         Extractions
         Mask
         Moisturize
+
    Better:
    The Deluxe Facial

      Basic Facial, Plus:
      Extended Massage
      1 Advanced Machine
      Extra 15 Minutes
+
    Best:
    The Super Facial

      Basic Facial, Plus:
      Extended Massage
      1 Advanced Machine
      Serum
      New Technology Machine
      Extra 25-30 Minutes
+              Set yourself apart by offering little
               luxuries in even the basic facial.

                   Clarisonic Brush for Cleansing Face and
                    Décolleté

Basic Facial       Mini Massage While Mask Sets

                   Choice of Mask

                   Candles, Aromatherapy
+
    Clarisonic Brush
    Gentle Sonic Brush for the Skin
      Removes  6x more makeup than regular cleansing
      Products absorb better
      Gentle enough for 2x daily use
      Reduces oily areas, dry patches and blemishes
      Reduces appearance of visible pores

      Reduces  the appearance of fine lines and wrinkles
      Use on the face, neck and décolleté
      Feels good on skin


     www.clarisonic.com
     Retail $225
+


Clarisonic
Brush


             Clarisonic cleansing at a spa
+          Offer Special Massage to Your
           Deluxe and Super Facials.

                Indian Champissage
Extended    


               Jade Rolling
Massage
Indian Champissage
Head and Upper Body Massage
  Blend  of Ayurvedic and Western Massage
  Head-neck-shoulders and/or face-ears-neck
  Relief from aches and pains
  Reduces stress
  Comforts and balances energy flow
  Deep sense of peace and tranquility



+




                                               www.indianchampissage.com
+

Indian
Champissage



              Authentic Champissage
              given at a salon in India
Jade Rolling
Crystal Therapy + Massage
  Jade is rubbed across the body in lieu of hands
  Detoxes the system
  Promotes relaxation
  Increases circulation
  Smoothes skin
  Breaks down cellulite
  Can be used hot or cold
  Use anywhere on the body or face
+




                                                     www.urban4est.com
+          Offer Special Services to Your
           Deluxe and Super Facials.

                Custom Skin Analysis
Special     


               Foot Bath
Services
+
    Skin Analysis
    Scientific Skin Consulting
      Analyze dry, oily, normal skin
      3D analysis image and
                                        SkinSys $2000
       software program
                                        www.sometech.com
      Analyzepore size, wrinkle
      depth, pigmentation, pre-
      breakout areas
      Client
           can see marked
      improvement in skin over
      time                              Visia $14k – $22k
      Recommend  products and          www.moritexusa.com
      treatment better
+
    Foot Bath
    Detox the Body and Treat the Feet
      Small   electrical current passes through the
       body
      Eliminate waste, chemicals and allergens

      Testimonials:
      Increased  energy and stamina
      Restful sleep

      Pain reduction
      Skin clarity and brightness
      Better mood                                     www.zionhe.com
      Relaxed and refreshed                           $995-$1495
+
    Finding New Treatments
    Do Your Research.
    Educate Yourself.
      Scan the United States
      TV (Access Hollywood and Extra!)
      Professional salon magazines and websites

      Internet
      Topspas in NYC, Los Angeles, Miami, etc.
      Have a Treatment
Machines
What’s In the Industry?
  What’s  being used?
  What are the benefits?
  Can it grow my business?
  Can it accentuate my current services?
  What do machines cost?
  What is my return?
  Who offers it in my area?


+



Professional: Skin Spatula,   Home Use: Fyola Ultrasonic   Home Use: Zeno Spot   Professional: Galvanic Pen,
Tip Essentials                Facial Massager              Treatment Machine     Tip Essentials
+
    Machines
    Sample of Popular Technologies
    Ultrasonic: Uses a combination of electrical energies to stimulate the
    production of news collagen and drives topical treatments into the skin
     o  Repairs damaged skin
     o  Effective, gentle, non invasive, safe facial treatment
     o  Suitable for all skin types from rosacea to mature



     Micro-current: Reestablishes communication between the muscle fibers and
     the brain to re-educate the muscle

     o  Mimics the body’s natural electrical impulses
     o  Increases existing levels of ATP (adenosiine triphosphate) a nucleotide that
        fuels cells
     o  Naturally synthesized collagen can remain present for up to 24 months
+
    Machines
    Sample of Popular Technologies
    High Frequency: Characterized by a high rate of oscillation and is also
    referred to as Tesla Current
      o    Kills bacteria and improves acne
      o    Softens fine lines
      o    Tightens and tones skin
      o    Gives a youthful, fresh glow

     LED: Use specific wavelengths of light to treat different skin problems and
     concerns

      o    Blue destroys bacteria that lead to acne
      o    Red treats sun damage and pigmentation
      o    Produces collagen and elastin
      o    Will strengthen the effect of other treatments
+
     Machine Classification
FDA classification:
o  1700 different types of devices, grouped into 16 medical specialties referred
   to as panels
o  Each device is assigned to 1 of 3 classes based on level of control necessary to
   assure the safety and effectiveness of the device
o  Classification is risk based; risk the device poses to the patient or user


    Device Class & Regulatory Controls:
    o  Class 1: General Controls / Lowest Risk
         o  With exemptions
         o  Without exemptions
    o  Class 2: General Controls & Special Controls / Medium Risk
         o  With exemptions
         o  Without exemptions
    o  Class 3: General Controls and Premarket Approval / Highest Risk
+
Class 1
High Frequency, Micro-current




    Spa Masters,          Myontology,
    High Frequency        Micro-current
+
Class 2
 Ultrasound, Blue Light




Beautymachine.net,           DUSA Pharmaceuticals,
Mini Supersonic Ultrasound   Blu U Acne Light
+
Class 3
IPL, Radio Frequency




    Dermamed,          Lumenis Corp.,
    IPL Quadra Q4      Aluma
+
    MARKETING AND PR
    Promote Your New Treatment

     Flyers / Coupons             Incentives                    Email & Website

    o  Pass out flyers in store    o    Refer a friend          o    Homepage
    o  Put flyers in bags          o    Special price weekend   o    Email Blast
    o  Post them at local shops   o    Free Product            o    Newsletter
                                  o    Discount Packages       o    Special Offers


                                       Partnerships             Launch Event
                                  o    Gyms                    o  VIP Party
                                  o    Health Clubs            o  Food and Drink
                                  o    Nail Spas
                                  o    Medical Offices
+
    MARKETING AND PR
    Promote Your New Treatment
        Social Networking

    o  Twitter
    o  Facebook
    o  Myspace
    o  Digg
    o  Flickr
    o  Linkedin
    o  Beauty Blogs
+



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Creating And Marketing Signature Treatments Hba 2

  • 2. + Ameann DeJohn www.ameann.com
  • 3. + custom What Are unique
  • 4. + loyalty Why recognition
  • 5. + Only Your Spa Has It! Serves 2 Main Purposes Customer You   Yields results   Unique Selling Point   Unique and Special   On the Cutting Edge   Point of Difference   Builds Your Name   Builds Loyalty   Sets You Apart   Promotes Word of Mouth   Repeat Business   Trusts Your Expertise   Referrals
  • 6. +   With too many treatments on the menu it gets confusing to But , Why clients. Are They   They don’t know which to choose Confusing   They don’t to Clients? understand the differences   How to fix this?
  • 7. Good Better Introduce + The Power of 3 Best
  • 8. + Power of 3 Examples Coffee Gas Cars   Tall, Small   87 regular   Honda   Venti, Medium   89 plus   Mercedes   Grande, Large   91 supreme   Rolls Royce Article Resource: The Financial Abundance Factor July 2009 Skin Inc. Web Exclusive: http://www.SkinInc.com/magazine/pastissues/2009
  • 9. + The Power of 3 In Treatments
  • 10. + Good: The Basic Facial   Steam   Cleanse   Exfoliate   Extractions   Mask   Moisturize
  • 11. + Better: The Deluxe Facial   Basic Facial, Plus:   Extended Massage   1 Advanced Machine   Extra 15 Minutes
  • 12. + Best: The Super Facial   Basic Facial, Plus:   Extended Massage   1 Advanced Machine   Serum   New Technology Machine   Extra 25-30 Minutes
  • 13. + Set yourself apart by offering little luxuries in even the basic facial.   Clarisonic Brush for Cleansing Face and Décolleté Basic Facial   Mini Massage While Mask Sets   Choice of Mask   Candles, Aromatherapy
  • 14. + Clarisonic Brush Gentle Sonic Brush for the Skin   Removes 6x more makeup than regular cleansing   Products absorb better   Gentle enough for 2x daily use   Reduces oily areas, dry patches and blemishes   Reduces appearance of visible pores   Reduces the appearance of fine lines and wrinkles   Use on the face, neck and décolleté   Feels good on skin www.clarisonic.com Retail $225
  • 15. + Clarisonic Brush Clarisonic cleansing at a spa
  • 16. + Offer Special Massage to Your Deluxe and Super Facials. Indian Champissage Extended     Jade Rolling Massage
  • 17. Indian Champissage Head and Upper Body Massage   Blend of Ayurvedic and Western Massage   Head-neck-shoulders and/or face-ears-neck   Relief from aches and pains   Reduces stress   Comforts and balances energy flow   Deep sense of peace and tranquility + www.indianchampissage.com
  • 18. + Indian Champissage Authentic Champissage given at a salon in India
  • 19. Jade Rolling Crystal Therapy + Massage   Jade is rubbed across the body in lieu of hands   Detoxes the system   Promotes relaxation   Increases circulation   Smoothes skin   Breaks down cellulite   Can be used hot or cold   Use anywhere on the body or face + www.urban4est.com
  • 20. + Offer Special Services to Your Deluxe and Super Facials. Custom Skin Analysis Special     Foot Bath Services
  • 21. + Skin Analysis Scientific Skin Consulting   Analyze dry, oily, normal skin   3D analysis image and SkinSys $2000 software program www.sometech.com   Analyzepore size, wrinkle depth, pigmentation, pre- breakout areas   Client can see marked improvement in skin over time Visia $14k – $22k   Recommend products and www.moritexusa.com treatment better
  • 22. + Foot Bath Detox the Body and Treat the Feet   Small electrical current passes through the body   Eliminate waste, chemicals and allergens   Testimonials:   Increased energy and stamina   Restful sleep   Pain reduction   Skin clarity and brightness   Better mood www.zionhe.com   Relaxed and refreshed $995-$1495
  • 23. + Finding New Treatments Do Your Research. Educate Yourself.   Scan the United States   TV (Access Hollywood and Extra!)   Professional salon magazines and websites   Internet   Topspas in NYC, Los Angeles, Miami, etc.   Have a Treatment
  • 24. Machines What’s In the Industry?   What’s being used?   What are the benefits?   Can it grow my business?   Can it accentuate my current services?   What do machines cost?   What is my return?   Who offers it in my area? + Professional: Skin Spatula, Home Use: Fyola Ultrasonic Home Use: Zeno Spot Professional: Galvanic Pen, Tip Essentials Facial Massager Treatment Machine Tip Essentials
  • 25. + Machines Sample of Popular Technologies Ultrasonic: Uses a combination of electrical energies to stimulate the production of news collagen and drives topical treatments into the skin o  Repairs damaged skin o  Effective, gentle, non invasive, safe facial treatment o  Suitable for all skin types from rosacea to mature Micro-current: Reestablishes communication between the muscle fibers and the brain to re-educate the muscle o  Mimics the body’s natural electrical impulses o  Increases existing levels of ATP (adenosiine triphosphate) a nucleotide that fuels cells o  Naturally synthesized collagen can remain present for up to 24 months
  • 26. + Machines Sample of Popular Technologies High Frequency: Characterized by a high rate of oscillation and is also referred to as Tesla Current o  Kills bacteria and improves acne o  Softens fine lines o  Tightens and tones skin o  Gives a youthful, fresh glow LED: Use specific wavelengths of light to treat different skin problems and concerns o  Blue destroys bacteria that lead to acne o  Red treats sun damage and pigmentation o  Produces collagen and elastin o  Will strengthen the effect of other treatments
  • 27. + Machine Classification FDA classification: o  1700 different types of devices, grouped into 16 medical specialties referred to as panels o  Each device is assigned to 1 of 3 classes based on level of control necessary to assure the safety and effectiveness of the device o  Classification is risk based; risk the device poses to the patient or user Device Class & Regulatory Controls: o  Class 1: General Controls / Lowest Risk o  With exemptions o  Without exemptions o  Class 2: General Controls & Special Controls / Medium Risk o  With exemptions o  Without exemptions o  Class 3: General Controls and Premarket Approval / Highest Risk
  • 28. + Class 1 High Frequency, Micro-current Spa Masters, Myontology, High Frequency Micro-current
  • 29. + Class 2 Ultrasound, Blue Light Beautymachine.net, DUSA Pharmaceuticals, Mini Supersonic Ultrasound Blu U Acne Light
  • 30. + Class 3 IPL, Radio Frequency Dermamed, Lumenis Corp., IPL Quadra Q4 Aluma
  • 31. + MARKETING AND PR Promote Your New Treatment Flyers / Coupons Incentives Email & Website o  Pass out flyers in store o  Refer a friend o  Homepage o  Put flyers in bags o  Special price weekend o  Email Blast o  Post them at local shops o  Free Product o  Newsletter o  Discount Packages o  Special Offers Partnerships Launch Event o  Gyms o  VIP Party o  Health Clubs o  Food and Drink o  Nail Spas o  Medical Offices
  • 32. + MARKETING AND PR Promote Your New Treatment   Social Networking o  Twitter o  Facebook o  Myspace o  Digg o  Flickr o  Linkedin o  Beauty Blogs
  • 33. + Create a timeline to stay on track: