Creating a Black Friday 

Frenzy in Your Store
A D VA N C E D S T R AT E G I E S A N D T I P S F O R T R A F F I C A N D S A L E S
2
About Me
• Content creator at Shopify
• Entrepreneur
Corey Ferreira
3
What I’m talking about…
What to expect this Black Friday
Traffic strategies
Advertising tips

Snapchat

Black Friday emails

Get customers to promote your sale



Getting sales
Creating a frenzy

Bonus tips and strategies



Questions & answers
4
B L A C K F R I D AY O V E RV I E W
5
Black Friday stats you should know
• TechRadar projects this Black Friday to be the biggest day of
spending on the internet — ever
• Last year was the most active Black Friday on social media ever
according to Wall Street Journal
• 1.4 million Tweets about Black Friday in the 7 days leading up to
Black Friday
• Not just in the U.S. - last year Black Friday was trending in Germany,
France, Ireland, Italy, New Zealand, Singapore, and Thailand
according to Spredfast
6
TRAFFIC STRATEGIES
7
Facebook ads
• Try unique targeting options: sales,
deals, Black Friday, purchase
behaviours, online shopping
• Stack these options with the targeting
options you usually use or might use
• Make sure your ads are approved in
advance
8
Google Ads
• Target unique search keywords: Black
Friday deals, “niche” Black Friday
• Make sure your ads are approved in
advance
• Test Google Shopping ads as well
9
Snapchat
• $5 per 20,000 square feet of coverage
• No URL, email or phone number — get creative
• Use a unique hashtag to your store/brand
• Place your geofilter on a mall or shopping center
where your target customers might be
• Submit at least 3-4 days before BFCM sales to adjust
if they’re rejected
GEOFILTERS
10
Black Friday emails
4 awesome Black Friday emails
11
Black Friday emails
• Subject: Black Friday - 40% off
everything!
• Clearly announces the sale, focused call
to action.
• Keep it simple.
12
Black Friday emails
• Subject: Black Friday + Giving Tanks
• Using Black Friday to increase average
order value
• Your promotion doesn’t need to be a
sale
13
Black Friday emails
• Subject: Sweats + Shorts = THE
SCHWORTS
• Inject your personality and humour into
your promotions and emails
• Consider focusing on promoting one
product on Black Friday
14
Black Friday emails
• Subject: Woosters Almost Sold Out!
Black Friday Prices + Free Shipping
For A Few More Hours!
• Use scarcity in your emails
15
Gift guides/shopping guides
• Find gift guides in your niche and reach
out to bloggers and ask them to update
theirs or create a new one
• Create your own!
16
Customer referrals
• Get customers to promote your Black
Friday sale for you
• Email/receipt after purchase with
incentivized share call-to-action
• Recommended apps: Receiptful
17
GETTING SALES
18
The power of scarcity
• Create a sense of urgency in your
promotions and on your product pages
• Quantity based scarcity
• Time based scarcity
• The language you use helps with this:
“limited time” “ends soon” “hurry”
• App recommendations: FOMO, Hurrify,
Bold Product Discount
19
Cross-sell and upsell
• Take advantage of the extra traffic:
increase the average order value on
your store
• Upsell customers on more of what
they’re already buying
• Cross-sell a related product or
accessory
• Recommended apps: Boost Sales
20
Create a unique collection/landing page
• Create a unique, temporary collection of
all your products that will be going on
sale (even if it’s all of them)
• Your unique collection can be your Black
Friday landing page
• Create a unique landing page just for
Black Friday
21
Theme your website
• Change the graphics and creative on
your website and your social media
accounts to a Black Friday “theme”
• Homepage hero/slider, logo, profile
picture, cover photos
• Builds anticipation
• Gives customers a reason to shop
• CreativeMarket.com for templates
22
Try an “extended day” sale
• Give your customers a “Cyber Tuesday”
or “Black Friday part 2”
• Give people a reason to shop
• Maintain the momentum from Black
Friday
• Allow people who missed out to get a
second chance to shop
• Announce the extended sale the day of
23
B O N U S T I P S
24
Spy on the competition
• Find a competitor in your niche that’s
around your size
• Google Alerts
• Usertesting
• Visual Ping
• Subscribe to their email list
• Follow them on social media
25
Do something weird/different
• Do something different/weird during
Black Friday madness to stand out
• Pitch your story to press
26
Think mobile first
• What percentage of your traffic is mobile
right now? Have you checked?
• When making design choices/decisions,
look at your store in terms of mobile first
via activemobi.com
27
Offer free shipping
• Test free shipping during Black Friday,
even if it means needing to set an order
minimum to do it
• Can increase conversions, test!
28
Offer easy and hassle-free returns
• Can increase conversions, test!
29
Track everything
• Google Analytics
• UTM parameters in your links
• Heat map (Lucky Orange)
• Record sessions (Lucky Orange)
• Social media activity, bit.ly links
• Email reports
30
Start now
31
THANKS!

Creating a Black Friday Frenzy in Your Store! #eComTO with Shopify - October 2016

  • 1.
    Creating a BlackFriday 
 Frenzy in Your Store A D VA N C E D S T R AT E G I E S A N D T I P S F O R T R A F F I C A N D S A L E S
  • 2.
    2 About Me • Contentcreator at Shopify • Entrepreneur Corey Ferreira
  • 3.
    3 What I’m talkingabout… What to expect this Black Friday Traffic strategies Advertising tips
 Snapchat
 Black Friday emails
 Get customers to promote your sale
 
 Getting sales Creating a frenzy
 Bonus tips and strategies
 
 Questions & answers
  • 4.
    4 B L AC K F R I D AY O V E RV I E W
  • 5.
    5 Black Friday statsyou should know • TechRadar projects this Black Friday to be the biggest day of spending on the internet — ever • Last year was the most active Black Friday on social media ever according to Wall Street Journal • 1.4 million Tweets about Black Friday in the 7 days leading up to Black Friday • Not just in the U.S. - last year Black Friday was trending in Germany, France, Ireland, Italy, New Zealand, Singapore, and Thailand according to Spredfast
  • 6.
  • 7.
    7 Facebook ads • Tryunique targeting options: sales, deals, Black Friday, purchase behaviours, online shopping • Stack these options with the targeting options you usually use or might use • Make sure your ads are approved in advance
  • 8.
    8 Google Ads • Targetunique search keywords: Black Friday deals, “niche” Black Friday • Make sure your ads are approved in advance • Test Google Shopping ads as well
  • 9.
    9 Snapchat • $5 per20,000 square feet of coverage • No URL, email or phone number — get creative • Use a unique hashtag to your store/brand • Place your geofilter on a mall or shopping center where your target customers might be • Submit at least 3-4 days before BFCM sales to adjust if they’re rejected GEOFILTERS
  • 10.
    10 Black Friday emails 4awesome Black Friday emails
  • 11.
    11 Black Friday emails •Subject: Black Friday - 40% off everything! • Clearly announces the sale, focused call to action. • Keep it simple.
  • 12.
    12 Black Friday emails •Subject: Black Friday + Giving Tanks • Using Black Friday to increase average order value • Your promotion doesn’t need to be a sale
  • 13.
    13 Black Friday emails •Subject: Sweats + Shorts = THE SCHWORTS • Inject your personality and humour into your promotions and emails • Consider focusing on promoting one product on Black Friday
  • 14.
    14 Black Friday emails •Subject: Woosters Almost Sold Out! Black Friday Prices + Free Shipping For A Few More Hours! • Use scarcity in your emails
  • 15.
    15 Gift guides/shopping guides •Find gift guides in your niche and reach out to bloggers and ask them to update theirs or create a new one • Create your own!
  • 16.
    16 Customer referrals • Getcustomers to promote your Black Friday sale for you • Email/receipt after purchase with incentivized share call-to-action • Recommended apps: Receiptful
  • 17.
  • 18.
    18 The power ofscarcity • Create a sense of urgency in your promotions and on your product pages • Quantity based scarcity • Time based scarcity • The language you use helps with this: “limited time” “ends soon” “hurry” • App recommendations: FOMO, Hurrify, Bold Product Discount
  • 19.
    19 Cross-sell and upsell •Take advantage of the extra traffic: increase the average order value on your store • Upsell customers on more of what they’re already buying • Cross-sell a related product or accessory • Recommended apps: Boost Sales
  • 20.
    20 Create a uniquecollection/landing page • Create a unique, temporary collection of all your products that will be going on sale (even if it’s all of them) • Your unique collection can be your Black Friday landing page • Create a unique landing page just for Black Friday
  • 21.
    21 Theme your website •Change the graphics and creative on your website and your social media accounts to a Black Friday “theme” • Homepage hero/slider, logo, profile picture, cover photos • Builds anticipation • Gives customers a reason to shop • CreativeMarket.com for templates
  • 22.
    22 Try an “extendedday” sale • Give your customers a “Cyber Tuesday” or “Black Friday part 2” • Give people a reason to shop • Maintain the momentum from Black Friday • Allow people who missed out to get a second chance to shop • Announce the extended sale the day of
  • 23.
    23 B O NU S T I P S
  • 24.
    24 Spy on thecompetition • Find a competitor in your niche that’s around your size • Google Alerts • Usertesting • Visual Ping • Subscribe to their email list • Follow them on social media
  • 25.
    25 Do something weird/different •Do something different/weird during Black Friday madness to stand out • Pitch your story to press
  • 26.
    26 Think mobile first •What percentage of your traffic is mobile right now? Have you checked? • When making design choices/decisions, look at your store in terms of mobile first via activemobi.com
  • 27.
    27 Offer free shipping •Test free shipping during Black Friday, even if it means needing to set an order minimum to do it • Can increase conversions, test!
  • 28.
    28 Offer easy andhassle-free returns • Can increase conversions, test!
  • 29.
    29 Track everything • GoogleAnalytics • UTM parameters in your links • Heat map (Lucky Orange) • Record sessions (Lucky Orange) • Social media activity, bit.ly links • Email reports
  • 30.
  • 31.