SZM – INDUSTRY ASSISTANCE is a services and products company located in an industrial park in Famalicão, Portugal. The company develops customized solutions and equipment for general industry. It has four employees and a small factory for component assembly. The CEO, José, is responsible for finding new customers, purchasing, sales, and keeping financial records. Sérgio oversees equipment assembly. Manuel B. leads research and development to design new equipment.

1. Trabalho de Prática Simulada Presenting a Company Curso Inglês Comercial Módulo 5: A Comunicação Comercial e o Cliente Formandos : - Bernardo - José - Sérgio

2. Company Name: SZM – INDUSTRY ASSISTANCE Type of Industry: Services and Products Location: Industrial Parking in Famalicão Main Activity: Our company develops customized solutions for general industry

3. Products/Services: We provide assembly, installation and technical assistance. We produce customized equipment. Number of employees: Our company has four employees. Factories/Subsidiaries: We have a small factory for components assembly.

4. Responsibilities/Daily routines: Sérgio – I’m responsible for the assembly of equipments that are developed by the Reseach & Development department. José – I´m the CEO. I run the company and I´m responsible for finding new customers. I’m in control of Purchasing and Sales. I’m responsible for making orders of all supplies needed by the firm. I´m in charge of Keeping a record of all payments made and received. Manuel B. – I´m in charge of developing and designing new equipment.

5. Customers: Siemens, SA; Blaupunkt; Preh; Metalúrgica da Gandra. Suppliers: Onron; Siemens; Festo; SKF. Deliveries: We don´t deliver. Competitors: Our competitors are Antipoda; Azevedo Monteiro Antunes, Lda; Mano.

6. Advertising: We have a website. People can order by the Internet. We also advertise mouth to mouth. Payment Conditions: 60 days, after receiving the invoice.

7. Organization Chart CEO José LOGISTICS José FINANCE& MARKETING José RESEARCH& DEVELOPMENT Manuel B. OPERATIONS Sérgio OPERATIONS ASSISTANTS