The objective of the workshop is to contribute to improving the organisation and functioning of research, information and library functions of the Lebanese Parliament in order to provide better support to the parliamentarians and the administration of the Parliament as well as to facilitate dialogue with the civil society. For this purpose, information on the organisation, role and practices concerning research, information and library functions in parliaments of selected EU Member States (France, Portugal, Spain and UK) will be shared and discussed.
LTC year of care commissioning early implementer sites workshop held on 1 December 2014. Featuring Dr Martin McShane, Rob Meaker and Renata Drinkwater.
Fire service as an asset: providing telecare support in the community Webinar...NHS Improving Quality
Guest speaker: Steve Vincent - West Midlands Fire Service & Simon Brake from Coventry Council
Hosted by: Bev Matthews, Long Term Conditions Programme Lead, NHS England
Learning Outcomes:-
To better understand the role that the Fire and Rescue service can provide as a community asset to support health needs Enhancing the quality of life for people by supporting them to stay in their own home, even in a crisis
The objective of the workshop is to contribute to improving the organisation and functioning of research, information and library functions of the Lebanese Parliament in order to provide better support to the parliamentarians and the administration of the Parliament as well as to facilitate dialogue with the civil society. For this purpose, information on the organisation, role and practices concerning research, information and library functions in parliaments of selected EU Member States (France, Portugal, Spain and UK) will be shared and discussed.
LTC year of care commissioning early implementer sites workshop held on 1 December 2014. Featuring Dr Martin McShane, Rob Meaker and Renata Drinkwater.
Fire service as an asset: providing telecare support in the community Webinar...NHS Improving Quality
Guest speaker: Steve Vincent - West Midlands Fire Service & Simon Brake from Coventry Council
Hosted by: Bev Matthews, Long Term Conditions Programme Lead, NHS England
Learning Outcomes:-
To better understand the role that the Fire and Rescue service can provide as a community asset to support health needs Enhancing the quality of life for people by supporting them to stay in their own home, even in a crisis
NHS England and partners have published six Quick Guides to bring clarity on how best to work with the care sector. They can be accessed at www.nhs.uk/quickguides
Want to find out how the care sector can support local systems in the run up to winter? Want to break down barriers between health and care organisations? Want to find out how Leicester has achieved a 60% reduction in care home admission costs? Want to finally break down the myths around sharing patient information and assessments? Want to use other people's ideas and resources?
Webinar outcomes:
Introduction to the care homes quick guides
Two examples of models referenced in the guides:
- Angela Dempsey, Baker Tilly on the Quest4care tool
- Dawn Moody on MDT working and a model implemented in a CCG
Guest Speakers: Nicola Spencer and Emily Carter - NHS England
Sharing and Learning Together to Deliver High Quality End of Life Care for AllNHS Improving Quality
Sharing and Learning Together to Deliver High Quality End of Life Care for All
Presentations from the Sharing and Learning Together to Deliver High Quality End of Life Care for All event held on
Tuesday 24 June 2014, Congress Centre, London, WC1B 3LS
#nhsiqeolcare
Presentations from Session I11 at the International Forum on Quality and Safety in Healthcare, London 21-24 April. http://internationalforum.bmj.com/
Introduced by Robert Varnam, this session reviewed the lessons being learned since groups of primary care practices were given 75% of the health budget of England in 2013.
More information can be found in our Storify at
Commissioning for outcomes,
Wednesday 21 January 2015 - 13.00 to 13.45
Hosted by Bob Ricketts CBE, Director of Commissioning Support Services and Market Development for NHS England.
Making Seven Day Services a reality, pop up uni, 2 pm, 3 september 2015NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
NHS England and partners have published six Quick Guides to bring clarity on how best to work with the care sector. They can be accessed at www.nhs.uk/quickguides
Want to find out how the care sector can support local systems in the run up to winter? Want to break down barriers between health and care organisations? Want to find out how Leicester has achieved a 60% reduction in care home admission costs? Want to finally break down the myths around sharing patient information and assessments? Want to use other people's ideas and resources?
Webinar outcomes:
Introduction to the care homes quick guides
Two examples of models referenced in the guides:
- Angela Dempsey, Baker Tilly on the Quest4care tool
- Dawn Moody on MDT working and a model implemented in a CCG
Guest Speakers: Nicola Spencer and Emily Carter - NHS England
Sharing and Learning Together to Deliver High Quality End of Life Care for AllNHS Improving Quality
Sharing and Learning Together to Deliver High Quality End of Life Care for All
Presentations from the Sharing and Learning Together to Deliver High Quality End of Life Care for All event held on
Tuesday 24 June 2014, Congress Centre, London, WC1B 3LS
#nhsiqeolcare
Presentations from Session I11 at the International Forum on Quality and Safety in Healthcare, London 21-24 April. http://internationalforum.bmj.com/
Introduced by Robert Varnam, this session reviewed the lessons being learned since groups of primary care practices were given 75% of the health budget of England in 2013.
More information can be found in our Storify at
Commissioning for outcomes,
Wednesday 21 January 2015 - 13.00 to 13.45
Hosted by Bob Ricketts CBE, Director of Commissioning Support Services and Market Development for NHS England.
Making Seven Day Services a reality, pop up uni, 2 pm, 3 september 2015NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
Long Term Conditions Year of Care Commissioning Programme - Early Implementer...
CQC presentation to London Scrutiny Network
1. Scrutiny and regulation working
together
Matthew Trainer
Sandy Patrick
Lucy Hamer
11th February 2013
2. The background…
Single, integrated regulator for Parliament
health and social care
Responsible for assuring safety and
quality
Setting clear standards for care
providers via registration
Inspection-led model, informed by
information about risk
Clear focus on outcomes via patient
experience
Enforcement powers – including
closure
2
3. Size of the challenge…
Primary medical Independent Independent
services healthcare ambulances
10,000 locations 2,500 locations 300 locations
NHS Trusts Adult social Primary dental
care care
2,300 locations 25,000 locations 10,000 locations
Outpatient People using adult Dental treatment –
courses of treatment in 2011/12
appointments social care services
70 million 1 million 10 million
4. Inspections
We inspect all care homes, home care agencies and
hospitals at least once a year
Inspections are targeted and almost always unannounced
They focus on quality and safety as experienced by people
who use services - we report on what we see and hear
A site visit includes:
talking to people who use the service (and their
families and carers)
talking to staff and managers
observation
examination of records
5. Common concerns for both CQC and
scrutiny
• The safety of people in most vulnerable circumstances
• Quality of staffing in a range of services
• Cooperation between providers – as people move
between hospital and social care, including discharge
• Care for people with complex health and care needs –
such as dementia, people with learning disabilities
• Range of quality issues in domiciliary care services
• Dignity and respect for people – eg, when eating and
drinking
• Medicines management - in and out of care homes
5
6. We want Overview and Scrutiny
Committees to:
• Know who we are and what we do
• Have contact with local Care Quality Commission
staff to share information
• Know what we have done with any information you
give us
• Know about our inspections and where we have
concerns about services
• Work with us more closely as we monitor services
6
7. Working together
• We published guides for scrutiny committees and local
councillors (September 2011)
• Scrutiny committees are now sent regular updates on
inspection reports published, national reports and local
press releases
• You can expect regular contact between CQC staff,
your chair and lead officer
• We are working with CfPS regional advocates to help
connect scrutiny committees and CQC local teams
8. Current national work with scrutiny
committees and elected members
• Developing protocols and further case studies of
working together – with a group of scrutiny committees
• A pilot project with some district councils to explore
how we could exchange information with district
councillors involved in health/social care issues
• Working with Department of Health and the new
guidance on scrutiny – how regulation and scrutiny
can work together
• Exploring how we share our findings across your local
authority and provide updates to councillors
8
9. Participating authorities in the
national projects
Developing protocols for Pilot project with district
CQC and scrutiny councillors
committees
• Swindon
• Chesterfield
• Surrey
• Northampton
• Tower Hamlets
• Warwick
• Lewisham
• Dacorum
• Warwickshire
• Test Valley
• Bury
• Hertfordshire
10. Further information
• Visit our website at www.cqc.org.uk
• Guide for Overview and Scrutiny Committees for
health and social care: How your committee can work
with the Care Quality Commission (September 2011)
• A guide for local councillors: Working with the Care
Quality Commission (September 2011)
• Contact your CfPS regional advocate
• Further copies of the guides are available to download
or order from www.cqc.org.uk.
• Email involvement.edhr@cqc.org.uk about our
national work with scrutiny committees
10
Editor's Notes
Regulation – simply put, a regulation is a rule, or standard. A regulator is there to make sure that the rules are met. The reasons for state regulation are various, but typically you regulate a sector to cause things to happen that otherwise wouldn’t – or prevent things from happening that otherwise would. Regulators can try to ensure more efficient market operation, to set standards for professional conduct, to protect people from unseen harm, to deliver a public good – there are plenty of reasons. Regulators are a way to implement policy – so if a government believes a sector should behave in a certain way for a public good, a statutory regulator is one answer. In CQC’s case, our regulations are legal standards of quality and safety. The Health and Social Care Act 2008 and associated regulations sets in law the standards of quality and safety that health and social care providers must meet – and it’s the responsibility of care providers in the NHS, ASC etc. to ensure the services they offer meet these standards. Our job is to check whether services registered with us are meeting those standards. It’s not to deliver care that meets these standards. It is to check whether providers are meeting the standards and use our powers to take action where they are not. As a regulator, we must be independent, accountable – and our work must be of a certain quality. We are taxpayer funded and must explain what benefit we provide.
Here’s a brief idea of scale. With around 900 inspectors in England, we are responsible for regulating around 50,000 different places where care is delivered. At the moment, CQC inspectors carry out around 800 inspections a week. We’re currently delivering three times as many inspections a week as when we were set up. There are around 580 NHS providers registered across England, delivering care at more than 2,300 places, and our latest inspection data suggests one in five was not meeting more than one of our standards – so four in five were. This is a higher level of compliance than social care, lower than independent health and dental care.
