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Office 4.0
The new model for commercial office and coworking industry
[abridged]
VISHAL GUPTA
Co-founder and CEO
Brussels, 28th Nov 2016
ThejourneyofCoworking
Evolutionofthe officemarket
• >1 million coworkers by 2017
• 34% of coworking spaces globally are less than a year old –>
fast growth market
• 100 million new businesses are launched annually -> shift
from large corporates to entrepreneur-driven economy
• 40% of workforce will be freelancers, independent
contractors or solopreneurs by 2020
• >10,000 coworking spaces worldwide -> not a trend, but a
new way of working
• $16bln valuation of WeWork has mainstreamed coworking –
> larger companies locating alongside startups
1
Source: GEM, Deskmag Survey, CoworkingLondon
How the coworking narrative has changed
Serviced offices being replaced by coworking spaces
“Coworking is a stlye of work that involves a common working environment,
typically an office, but where activity is independent. It’s much more than a
place to do business, it’s a community.”
Coworking spaces now taking the shape of integrated
campuses or villages
“But these spaces are not just business hubs, they’re cultural and social hives
of activity. They attract the best architects to work on them, host the hottest
parties and in the process continue to blur the lines between work and play.”
2
Office4.0:It has arrived
Commercialofficebusinessis increasinglycomplex
3
Office 1.0 Office 2.0 Office 3.0 Office 4.0
Serviced Offices Coworking Serviced Office +
Coworking
Ecosystem
Office only Workspace
Community
Workspace
Community
Delivering the
above with choice
and at scale
WeWork ModelRegus Model *NEW* Model
Workspace
Lifespace
Community
Design
Resources
Online platform
Peripheral
locations
Prime locations
– Grade A
commercial
Office4.0:Whatit means
Officeis commoditised,new skillsrequiredtomonetise
4
For
landlords
For
everyone
else
Office 4.0 is an entirely different business
than owning and managing buildings
The physical office space is seen as part
of the entire value proposition including a
flexible workspace, community,
resources and design elements
delivering a whole ecosystem for
business, and for life
What hybrid ecosystems could look like
5
Incubators
Gestation focus
5-15% equity
Discounted services
Equity-based rent
Accelerators
Investment focus
3-10% equity
Structured programme
Equity-based rent
Coworking
Community focus
No equity
Events + networking
Cash-based rent
Hybrid Ecosystems
Industry incubator host
In-house accelerator
Investment fund
Coworking space
Corporate offices
Office4.0:Keycharacteristics
Howit is goingto changethe industrydynamic
• Emergence of co-working value chain – beyond owner and
operator
• Specialization of skills – roles of different players to deliver
Office 4.0
• Coworking operators need to transition from “community
builders” to “ecosystem managers”
• How is owner-operator relationship evolving
• Lease-and-sublease model may not work -> new partnership
models begin to emerge
• Response of traditional players
• A new class of landlords
6
Rolesof differentplayersin Office4.0
Howthe coworkingvaluechainis gettingspecialised
7
Traditional players (Office 2.0 & 3.0) NEW (Office 4.0)
Developers
Build spaces
(Large floor plates,
natural light)
Landlords
Own spaces
(Flexible leases,
engage with
operator)
Operators
Build ecosystem
(Package and
manage services)
Investors
Growth capital,
replace or co-
invest as
landlord
Facilitator
Design spaces
Provide resources
and expertise
Networker
Generate demand,
build community,
business
opportunities
Owner-operatorrelationship
Howcoworkingoperatorsprovidevalueto the landlord
8
Office 2.0 & 3.0 Office 4.0
• Pre-lease
• Reduce vacancy rate
• Space Incubator
• Broaden offering
• Operating contract
• Monetise vacant space
• Revenue sharing
• Joint Venture and
partnerships
• Brand value
All of the above provide direct and indirect value accretion to the landlors, and should be
considered in the lease negotiation
Owner-OperatorRelationship
Summaryofleasing(andrevenue)models
9
Office 2.0 & 3.0 Office 4.0
Conventional lease
Fixed rental/ cost
Revenue share
Variable rental/
cost
Hybrid lease
Floor with upside
participation
Joint Venture
Business
partner, Equity
for capex
Operating
contract
Management
fee
Coworking
in a Box
Aggregator,
demand
generator
Brand
licensing
Responseoftraditionalplayers
Office3.0 is withinreach,BUTOffice4.0 is harderto crack
• Traditional players have now awakened to the challenge from new
coworking operators
• Developers & Landlords: Embracing coworking to monetise asset
portfolio
• MarketTech UK: Coworking campus (Office 3.0) as part of Camden market
regeneration, driving footfall to retail sites
• Soho China: Property developer, rolling out a shared office offering across
all its sites (Office 2.0 + 3.0)
• Keppel Land Singapore: Launched hybrid serviced office and coworking
(Office 3.0) space at prime asset
• Operators: Serviced office (Office 1.0) operators are repositioning
their product
• Regus: acquired Spaces to add social coworking (Office 2.0) to its portfolio
10
Traditional operators moving in to Office 2.0, owners moving in to 3.0, but will find it hard to
crack Office 4.0 themselves
Thinkingbeyond
Office4.0 willalsoseea newclassoflandlordemerging
• Awareness and interest in coworking business will also attract a
new class of landlord with a completely different playbook
• Strata sold owners: Smaller individual landlords owning smaller
places may be more inclined to agree to revenue shares and
upfront capex
• Angel Investors: HNIs may view this as an asset backed investment
with rentals supported by a constituency they understand and
believe in
• Tech companies: Tech companies that scale up too quickly may be
left saddled with surplus space – with landlord consent, a sub-
lease to coworking operator will provide vital cashflow
• Large corporates: Opening up to the idea of monetising their
surplus space or outsource entire operations
11
Proper market diligence and relationship building is needed to orchestrate such opportunities
and tailor a mutually beneficial structure
Contact details
12
Vishal Gupta
Co-founder, CEO
Founder
Tech Startups SocialMedia
London, United Kingdom
www.kabeela.life
vishal@kabeela.life +44 (0) 7788 491 774
Investment
Fundraising Community
@vishthink
Coworking

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Office 4.0: The Future of Commercial Workspaces

  • 1. Office 4.0 The new model for commercial office and coworking industry [abridged] VISHAL GUPTA Co-founder and CEO Brussels, 28th Nov 2016
  • 2. ThejourneyofCoworking Evolutionofthe officemarket • >1 million coworkers by 2017 • 34% of coworking spaces globally are less than a year old –> fast growth market • 100 million new businesses are launched annually -> shift from large corporates to entrepreneur-driven economy • 40% of workforce will be freelancers, independent contractors or solopreneurs by 2020 • >10,000 coworking spaces worldwide -> not a trend, but a new way of working • $16bln valuation of WeWork has mainstreamed coworking – > larger companies locating alongside startups 1 Source: GEM, Deskmag Survey, CoworkingLondon
  • 3. How the coworking narrative has changed Serviced offices being replaced by coworking spaces “Coworking is a stlye of work that involves a common working environment, typically an office, but where activity is independent. It’s much more than a place to do business, it’s a community.” Coworking spaces now taking the shape of integrated campuses or villages “But these spaces are not just business hubs, they’re cultural and social hives of activity. They attract the best architects to work on them, host the hottest parties and in the process continue to blur the lines between work and play.” 2
  • 4. Office4.0:It has arrived Commercialofficebusinessis increasinglycomplex 3 Office 1.0 Office 2.0 Office 3.0 Office 4.0 Serviced Offices Coworking Serviced Office + Coworking Ecosystem Office only Workspace Community Workspace Community Delivering the above with choice and at scale WeWork ModelRegus Model *NEW* Model Workspace Lifespace Community Design Resources Online platform Peripheral locations Prime locations – Grade A commercial
  • 5. Office4.0:Whatit means Officeis commoditised,new skillsrequiredtomonetise 4 For landlords For everyone else Office 4.0 is an entirely different business than owning and managing buildings The physical office space is seen as part of the entire value proposition including a flexible workspace, community, resources and design elements delivering a whole ecosystem for business, and for life
  • 6. What hybrid ecosystems could look like 5 Incubators Gestation focus 5-15% equity Discounted services Equity-based rent Accelerators Investment focus 3-10% equity Structured programme Equity-based rent Coworking Community focus No equity Events + networking Cash-based rent Hybrid Ecosystems Industry incubator host In-house accelerator Investment fund Coworking space Corporate offices
  • 7. Office4.0:Keycharacteristics Howit is goingto changethe industrydynamic • Emergence of co-working value chain – beyond owner and operator • Specialization of skills – roles of different players to deliver Office 4.0 • Coworking operators need to transition from “community builders” to “ecosystem managers” • How is owner-operator relationship evolving • Lease-and-sublease model may not work -> new partnership models begin to emerge • Response of traditional players • A new class of landlords 6
  • 8. Rolesof differentplayersin Office4.0 Howthe coworkingvaluechainis gettingspecialised 7 Traditional players (Office 2.0 & 3.0) NEW (Office 4.0) Developers Build spaces (Large floor plates, natural light) Landlords Own spaces (Flexible leases, engage with operator) Operators Build ecosystem (Package and manage services) Investors Growth capital, replace or co- invest as landlord Facilitator Design spaces Provide resources and expertise Networker Generate demand, build community, business opportunities
  • 9. Owner-operatorrelationship Howcoworkingoperatorsprovidevalueto the landlord 8 Office 2.0 & 3.0 Office 4.0 • Pre-lease • Reduce vacancy rate • Space Incubator • Broaden offering • Operating contract • Monetise vacant space • Revenue sharing • Joint Venture and partnerships • Brand value All of the above provide direct and indirect value accretion to the landlors, and should be considered in the lease negotiation
  • 10. Owner-OperatorRelationship Summaryofleasing(andrevenue)models 9 Office 2.0 & 3.0 Office 4.0 Conventional lease Fixed rental/ cost Revenue share Variable rental/ cost Hybrid lease Floor with upside participation Joint Venture Business partner, Equity for capex Operating contract Management fee Coworking in a Box Aggregator, demand generator Brand licensing
  • 11. Responseoftraditionalplayers Office3.0 is withinreach,BUTOffice4.0 is harderto crack • Traditional players have now awakened to the challenge from new coworking operators • Developers & Landlords: Embracing coworking to monetise asset portfolio • MarketTech UK: Coworking campus (Office 3.0) as part of Camden market regeneration, driving footfall to retail sites • Soho China: Property developer, rolling out a shared office offering across all its sites (Office 2.0 + 3.0) • Keppel Land Singapore: Launched hybrid serviced office and coworking (Office 3.0) space at prime asset • Operators: Serviced office (Office 1.0) operators are repositioning their product • Regus: acquired Spaces to add social coworking (Office 2.0) to its portfolio 10 Traditional operators moving in to Office 2.0, owners moving in to 3.0, but will find it hard to crack Office 4.0 themselves
  • 12. Thinkingbeyond Office4.0 willalsoseea newclassoflandlordemerging • Awareness and interest in coworking business will also attract a new class of landlord with a completely different playbook • Strata sold owners: Smaller individual landlords owning smaller places may be more inclined to agree to revenue shares and upfront capex • Angel Investors: HNIs may view this as an asset backed investment with rentals supported by a constituency they understand and believe in • Tech companies: Tech companies that scale up too quickly may be left saddled with surplus space – with landlord consent, a sub- lease to coworking operator will provide vital cashflow • Large corporates: Opening up to the idea of monetising their surplus space or outsource entire operations 11 Proper market diligence and relationship building is needed to orchestrate such opportunities and tailor a mutually beneficial structure
  • 13. Contact details 12 Vishal Gupta Co-founder, CEO Founder Tech Startups SocialMedia London, United Kingdom www.kabeela.life vishal@kabeela.life +44 (0) 7788 491 774 Investment Fundraising Community @vishthink Coworking