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Useful Information Package for COVID-19
Material Update: 07 Apr 2020
IMD MBA Chapter Zürich,
Hsuan-chi Lai
1
●Information from FOPH
●General Information p.03
●COVID-19 Related Regulations p.04
●Information from Kanton Zurich
●Specific Coronavirus Info p.05
●Get Medical Support During Pandemic
●Coronavirus Check from FOPH p.07
●How/ Where can I get tested in Switzerland? p.08
●Swiss Telemedicine - Insurance Based p.09
●Swiss Telemedicine – Other Resources p.10
●Other Support from Federation/ Zurich p.11
Index of Information
2
●From Federal Office of Public Health (FOPH)
●Protect Yourself and Others: foph-coronavirus.ch
●Current Situation (update daily)
●FAQ
●Explanatory Video
● What are the symptoms? ● How to do self-isolation?
General Information from FOPH
3Source: https://foph-coronavirus.ch/
●Guidance for Health Insurance
●Cost of COVID-19 Test:
●Insurers cover the cost of the for patients with severe
symptoms. The cost sharing (franchise and deductible)
is covered by the insured person.
●If a canton orders the test, it assumes the full costs.
●Know your right and responsibilities:
●Federal Law 818.101.24, (COVID-19-Verordnung 2)
●For high risk person, please ensure your employer
follows Chapter 5, Art. 10c to protect your work safety.
COVID-19 Related Regulations from FOPH
4
Source: https://www.bag.admin.ch/bag/en/home/krankheiten/ausbrueche-epidemien-
pandemien/aktuelle-ausbrueche-epidemien/novel-cov.html
●Zurich Canton Health Department for Coronavirus:
●Daily update for current status
●Medical hotlines (24h): 0800 33 66 55
Medical staff answer your questions
and/can send a doctor to your home.
●Zurich Canton Information for Coronavirus (non-medical info)
Coronavirus hotline: 0800 044 117 (7AM-11PM, daily)
● Animals and the Coronavirus
● Domestic Violence
● Tax office
● Migration and integration
● schools and day care centers
● Mobility and Traffic
Kanton Zurich Specific Coronavirus Info
5Source :https://gd.zh.ch/internet/gesundheitsdirektion/de/themen/coronavirus.html
Get Medical Support During Pandemic
6
●https://check.foph-coronavirus.ch/
Do you have symptoms and are you unsure what action to take?
Answer all the questions in the check as best you can. At the
end of the check, you will receive our recommendations on what
to do.
Coronavirus Check from FOPH
7Source :https://check.foph-coronavirus.ch/
●FOPH Guidance for COVID-19 Test
●needs to match Suspicion Criteria AND Sampling Criteria
●Suspicion Criteria: acute respiratory disease, Fever ≥ 38ºC
●Sampling Criteria: (fit at least one)
●Severe symptoms
●Bilateral pneumonia (or ARDS)
●Risk group
●Healthcare professionals in contact with COVID-19 patients
●Drive-in Test centers (Bern) since 02 Apr 2020
●Operate by Swiss Red Cross
●Only Online Questionnaire required:
https://coronacheck.abilis.ch/
How/ Where can I get tested in Switzerland?
8
Source :FOPH Official Website. https://coronacheck.abilis.ch/
From Major Swiss Healthcare Insurances:
●CSS Callmed: Tel: +41 58 277 77 77
https://www.css.ch/en/private-customers/quick-easy/report-ask/medical-advice.html
●Sympathy Callmed 24: Tel: +41 844 852 852
https://www.sympany.ch/en/individuals/basic-insurance/callmed-24.html
●SWICA Santé 24: Tel: +41 44 404 86 86
https://www.swica.ch/en/private/health/medical-assistance/telemedicine/
●Helsana Premed24: Tel: 0800 773 633
https://www.helsana.ch/en/individuals/insurance/basic-insurance/premed-24
●Sanitas Callmed: Tel: 0844 124 365 (Medgate)
https://www.sanitas.com/en/private-customers/insurance/basic-insurance/telemedicine/callmed.html
●Visana Medi24: Tel: 0800 633 225
https://www.visana.ch/de/privatkunden/services/medi24
Swiss Telemedicine - Insurance Services Based
9
●Canton Zurich: 0800 33 66 55 (24h)
●Dr. Now: https://www.drnow.ch/ (DE/FR/EN)
● Support Emergency room consultation for Swiss hospitals
● German, French and English
●EEDoctors https://eedoctors.ch/ (DE Only)
● App based Telemedicine (needs download)
●MiSANTO: https://www.misanto.ch/ (DE/EN)
● Support Corona assessment and sampling for Thurgau
●Medgate: https://www.medgate.ch/ (DE/FR/IT/EN)
● Support most Swiss insurance companies
●Medi24: https://www.medi24.ch/ (DE/FR/IT/EN)
● Provide Corona Test risk assessment
Swiss Telemedicine Options – Others
10
●From FOPH
●Victim Support: opferhilfe-schweiz.ch (DE/FR/IT/EN)
●Mental Health: dureschnufe.ch (DE), 143.ch (DE/FR/IT)
●From Kanton Zurich (German Only)
●Healthy family Life in times of Corona
●Master Difficult Times (pdf)
●Tips During Corona Pendemic
Other Support from Federation/ Zurich
11
Source :FOPH Official Website. Kanton Zurich Official Website

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COVID-19 Information Package for Zurich, Switzerland

  • 1. Useful Information Package for COVID-19 Material Update: 07 Apr 2020 IMD MBA Chapter Zürich, Hsuan-chi Lai 1
  • 2. ●Information from FOPH ●General Information p.03 ●COVID-19 Related Regulations p.04 ●Information from Kanton Zurich ●Specific Coronavirus Info p.05 ●Get Medical Support During Pandemic ●Coronavirus Check from FOPH p.07 ●How/ Where can I get tested in Switzerland? p.08 ●Swiss Telemedicine - Insurance Based p.09 ●Swiss Telemedicine – Other Resources p.10 ●Other Support from Federation/ Zurich p.11 Index of Information 2
  • 3. ●From Federal Office of Public Health (FOPH) ●Protect Yourself and Others: foph-coronavirus.ch ●Current Situation (update daily) ●FAQ ●Explanatory Video ● What are the symptoms? ● How to do self-isolation? General Information from FOPH 3Source: https://foph-coronavirus.ch/
  • 4. ●Guidance for Health Insurance ●Cost of COVID-19 Test: ●Insurers cover the cost of the for patients with severe symptoms. The cost sharing (franchise and deductible) is covered by the insured person. ●If a canton orders the test, it assumes the full costs. ●Know your right and responsibilities: ●Federal Law 818.101.24, (COVID-19-Verordnung 2) ●For high risk person, please ensure your employer follows Chapter 5, Art. 10c to protect your work safety. COVID-19 Related Regulations from FOPH 4 Source: https://www.bag.admin.ch/bag/en/home/krankheiten/ausbrueche-epidemien- pandemien/aktuelle-ausbrueche-epidemien/novel-cov.html
  • 5. ●Zurich Canton Health Department for Coronavirus: ●Daily update for current status ●Medical hotlines (24h): 0800 33 66 55 Medical staff answer your questions and/can send a doctor to your home. ●Zurich Canton Information for Coronavirus (non-medical info) Coronavirus hotline: 0800 044 117 (7AM-11PM, daily) ● Animals and the Coronavirus ● Domestic Violence ● Tax office ● Migration and integration ● schools and day care centers ● Mobility and Traffic Kanton Zurich Specific Coronavirus Info 5Source :https://gd.zh.ch/internet/gesundheitsdirektion/de/themen/coronavirus.html
  • 6. Get Medical Support During Pandemic 6
  • 7. ●https://check.foph-coronavirus.ch/ Do you have symptoms and are you unsure what action to take? Answer all the questions in the check as best you can. At the end of the check, you will receive our recommendations on what to do. Coronavirus Check from FOPH 7Source :https://check.foph-coronavirus.ch/
  • 8. ●FOPH Guidance for COVID-19 Test ●needs to match Suspicion Criteria AND Sampling Criteria ●Suspicion Criteria: acute respiratory disease, Fever ≥ 38ºC ●Sampling Criteria: (fit at least one) ●Severe symptoms ●Bilateral pneumonia (or ARDS) ●Risk group ●Healthcare professionals in contact with COVID-19 patients ●Drive-in Test centers (Bern) since 02 Apr 2020 ●Operate by Swiss Red Cross ●Only Online Questionnaire required: https://coronacheck.abilis.ch/ How/ Where can I get tested in Switzerland? 8 Source :FOPH Official Website. https://coronacheck.abilis.ch/
  • 9. From Major Swiss Healthcare Insurances: ●CSS Callmed: Tel: +41 58 277 77 77 https://www.css.ch/en/private-customers/quick-easy/report-ask/medical-advice.html ●Sympathy Callmed 24: Tel: +41 844 852 852 https://www.sympany.ch/en/individuals/basic-insurance/callmed-24.html ●SWICA Santé 24: Tel: +41 44 404 86 86 https://www.swica.ch/en/private/health/medical-assistance/telemedicine/ ●Helsana Premed24: Tel: 0800 773 633 https://www.helsana.ch/en/individuals/insurance/basic-insurance/premed-24 ●Sanitas Callmed: Tel: 0844 124 365 (Medgate) https://www.sanitas.com/en/private-customers/insurance/basic-insurance/telemedicine/callmed.html ●Visana Medi24: Tel: 0800 633 225 https://www.visana.ch/de/privatkunden/services/medi24 Swiss Telemedicine - Insurance Services Based 9
  • 10. ●Canton Zurich: 0800 33 66 55 (24h) ●Dr. Now: https://www.drnow.ch/ (DE/FR/EN) ● Support Emergency room consultation for Swiss hospitals ● German, French and English ●EEDoctors https://eedoctors.ch/ (DE Only) ● App based Telemedicine (needs download) ●MiSANTO: https://www.misanto.ch/ (DE/EN) ● Support Corona assessment and sampling for Thurgau ●Medgate: https://www.medgate.ch/ (DE/FR/IT/EN) ● Support most Swiss insurance companies ●Medi24: https://www.medi24.ch/ (DE/FR/IT/EN) ● Provide Corona Test risk assessment Swiss Telemedicine Options – Others 10
  • 11. ●From FOPH ●Victim Support: opferhilfe-schweiz.ch (DE/FR/IT/EN) ●Mental Health: dureschnufe.ch (DE), 143.ch (DE/FR/IT) ●From Kanton Zurich (German Only) ●Healthy family Life in times of Corona ●Master Difficult Times (pdf) ●Tips During Corona Pendemic Other Support from Federation/ Zurich 11 Source :FOPH Official Website. Kanton Zurich Official Website