Course: Human Computer Inter& Usability.
As a graduate student, one of the fundamental techniques to gather research for a paper is the use of an Annotated Bibliography. Furthermore, as a human-computer interaction researcher, finding relevant literature to support a study is also part of preparing an analytical research paper. For this assignment, you’ve been assigned a topic (see below). You’ve also been assigned to a specific group (see Groups in Blackboard). Each member of the group is to find five UNIQUE references. These references are to be scholarly papers, not wiki, blog, or Website entries. Do not include textbooks or trade publications either. The use of Google Scholar is STRONGLY recommended.
IMPORTANT: To support your research journey, read the
Levy & Ellis (2006) article on how to maximize your research opportunities in Information Systems Research.
For the annotated bibliography, if your team has three (3) members, I expect to see UNIQUE entries. For four (4) members, your team should submit a deliverable with twenty (20) entries.
Your assigned topic is as follows:
Mobile HCI
To receive full credit, your entry must have a PROPERLY cited APA citation and a description of the article that is 100-125 words. Entries must be free of grammatical and spelling errors to receive full credit.
An example entry that would yield a full score is:
Hyman, J. A. (2015). Developing Instructional Materials and Assessments for Mobile Learning.
In International Handbook of E-Learning Volume 1 (pp. 347-358). Routledge
In Hyman (2015), a review of the required elements needed to create instructional materials for an e-learning and m-learning setting is identified. Hyman then proposes a mobile learning framework that focuses on design, environment, activity, and technology to guide the courseware developer in creating user-friendly yet meaningful instruction that is targeted for delivery in the mobile context.
18 American Nurse Today Volume 10, Number 11 www.AmericanNurseToday.com
“I believe we can
change the world if we
start listening to one
another again. Simple,
honest, human con-
versation…a chance to
speak, feel heard, and
[where] we each listen
well…may ultimately
save the world.”
Margaret J. Wheatley,
EdD
GIVEN the stressful healthcare
workplace, it’s no wonder nurses
and other healthcare professionals
sometimes fall short of communi-
cating in respectful, considerate
ways. Nonetheless, safe patient care
hinges on our ability to cope with
stress effectively, manage our emo-
tions, and communicate respectful-
ly. Interactions among employees
can affect their ability to do their
jobs, their loyalty to the organiza-
tion, and most important, the deliv-
ery of safe, high-quality patient
care.
The American Nurses Associa-
tion (ANA) Code of Ethics for
Nurs ...
Empathic Intervision; A Peer-to-Peer Practice [2nd Ed] - L.W. Niezink & K.J. ...Lidewij Niezink
Leaders and employees agree on the need for empathy in the workplace, yet crucial gaps remain between intentions and implementation. To bridge these gaps, empathy practice in organisations needs to be understood, implemented and studied. In this Ebook we introduce Empathic Intervision, a structured peer-to-peer method to apply empathy in organisation routines. We introduce intervision, combining work and learning, to handle situations, questions and problems with an intent to learn from each other, improve expertise and co-evolve insights and outcomes. We describe how Empathic Intervision supplements the advantages of intervision with five layered empathic capacities: self-empathy, kinesthetic, reflective, imaginative empathy as well as empathic creativity, to aid deeper hearing and understanding and consideration of each other’s perspectives. We contextualize this method within the emergence of practices such as human-centric design, agile self-organizing teams and co-creation with the aim to bridge silos, cross barriers and offer a hands-on practice for organisational development.
Nur 447 apply leadership concepts/tutorialoutletPlunkettz
FOR MORE CLASSES VISIT
tutorialoutletdotcom
Negotiation and Conflict Resolution There may be conflict between professions, but there is also conflict within the nursing profession and
with coworkers. In these situations, staff members may attack one another by asserting their position or
by criticizing ideas. In some cases, they attack one another personally.
Essay about Business Challenges
Open Systems Theory Essay
Construction Of The Construction Industry Essay
Essay on The Role of Medical Anthropology
Fusion Centers Essay
The Development of Maraging Steels Essay
Explain Finnis’ Natural Law Theory Essay
Jazz: A History Essay
Library Essay
Mindset Reflective Essay
Portfolio Theory Essay example
The Rule Of Law And The Uk Constitution
Essay on Men are from Mars women are from venus
Ukessays
analyzing the best practice points that were addressed. In res.docxlanagore871
analyzing the best practice points that were addressed. In response, offer two additional points that your peer might consider.
This learner had the pleasure of reading multiple posts from Capella students from the IGuide group. The posts were on the best practices in making recommendations for collaborations in regards to the multidisciplinary approach. This learner gained insightful information from her fellow Capella peers regarding the collaboration process, recommendations, and the action plan to help clients with their complex problems in a multidisciplinary approach. This post provides a detailed synopsis of information this learner learned from her Capella peers from the IGuide group. Also, provides additional research-based information of best practices for developing courses of action.
A Synopsis of the Best Practices in Making Recommendations and Developing Course of Action
The Client
According to Rudy and Levinson (2008), the best practice approach is identifying and evaluating the effectiveness of meeting the client’s needs. A good attribute in the course of action process is to consider the client as a whole person and create a plan of action that recognizes that one problem can affect, influence or bring more troubles.
Woodside and McClam (2015), suggest some professionals do not understand their client expectations. Having knowledge the client expectations is a good method of establishing and growing the client-professional helping relationship (Woodside & McClam, 2015). One best practice approach is to have a clear understanding of the client needs, client expectations, and a clear plan of how to meet the client’s needs and expectations. It’s easy for professionals to take over the multidisciplinary process without including the client. Therefore, client participates in the multidisciplinary 4-step process is a vital best practice. The client should never feel abandoned during any part of the multidisciplinary process, and the collaborative team should make modifications to the recommendation and action plan if obstacles arise.
The Professional
Meek & Newell (2005), suggest working together as a team can bring different perspectives to building each step of the framework, as the collaborative team works on shaping the best course of action and suitable recommendations. A collaborative teamwork helps professionals impart their knowledge and maximize their creativity, which helps each professional to focus on own professional disciplines.
Bronstein (2003), suggest recommending a model for interdisciplinary collaboration between human services professionals, which includes five key components
:
Interdependence
- which emphasizes teamwork,
Newly created professional activities
- which refer to the creation of new processes,
Flexibility
- which empowers team spirit and efficiency,
Collective ownership of goals
,
Reflection
on process
-sharing and feedback which strengthens the relationship.
Skills Needed
The work of human.
Research Paper Harbrace Handbook pgs. 273-328 Double Space .docxronak56
Research Paper: Harbrace Handbook pgs. 273-328
Double Space
Use A Header
Willis 1
Chase Willis
Instructor McCray
English 105
November 25, 2002
The Information Superhighway
The “information superhighway,” referring to the great communication potential of the Internet, has now become a familiar term, even among those who are not online..........However, to make Internet access universal, public libraries and schools face a double challenge: rethinking their purpose and obtaining necessary resources.
Heading
Title of paper
Intro paragraph
Thesis
Willis 2
Librarians’ jobs, too, will change. They will become “the guides and gatekeepers, or perhaps the travel agents, on the information superhighway”(Grimes 21).
While librarians welcome these changes and are willing to accommodate technology, they worry. Max Frankel suggests that fees be charged for “profitable private uses of the Internet...to subsidize the Net’s penetration of every community”(42).
Page number
First quote
Second quote, author named in sentence
Willis 6
Works Cited
Frankel, Max. “The Moon This Time Around.” New
York Times Magazine 5 May 1996:40+. New
YorkTimes Ondisc. CD-ROM. UMI-Proquest.
Nov. 1996.
Grimes, William. “Libraries Ponder Role in Digital Age.” New York
Times 29 Apr. 1996, late ed.: A21+. New York Times
Ondisc. CD-ROM. UMI-
Proquest. Nov. 1996.
alphabetical order by author
indent successive lines
double space throughout
note that the extra numbering I have you complete does not correspond to this page
For citing online service access, look at pages 307-309.
Hints for approaching your final project:
1. It might be helpful to approach your paper as if you are providing an organizational profile, conducting a case study, or as if you are an internal communication consultant who is diagnosing what works and what doesn’t work in terms of communication.
2. Start out by coming up with a definition of organizational communication. Spend a paragraph or two talking about organizational communication and your communication in general terms.
3. You should begin by constructing your mission statement and organizational goals; then use them to guide your description of organizational communication.
4. Use, as a starting point, your perspective on organizations: do you subscribe to scientific management, human relations, human resources, or a systems perspective? Do you draw from each?
For example:
At Bella we strongly look into the human relations approach to management. What is Human Relations Approach to Management? Elton Mayo observed that worker productivity depended less on lighting conditions in the work area than on the workers perception that management were interested in them. Mayo proposed that higher productivity could be gained by good communication and emotional connection between workers and management.
This was a change from Frede ...
Empathic Intervision; A Peer-to-Peer Practice [2nd Ed] - L.W. Niezink & K.J. ...Lidewij Niezink
Leaders and employees agree on the need for empathy in the workplace, yet crucial gaps remain between intentions and implementation. To bridge these gaps, empathy practice in organisations needs to be understood, implemented and studied. In this Ebook we introduce Empathic Intervision, a structured peer-to-peer method to apply empathy in organisation routines. We introduce intervision, combining work and learning, to handle situations, questions and problems with an intent to learn from each other, improve expertise and co-evolve insights and outcomes. We describe how Empathic Intervision supplements the advantages of intervision with five layered empathic capacities: self-empathy, kinesthetic, reflective, imaginative empathy as well as empathic creativity, to aid deeper hearing and understanding and consideration of each other’s perspectives. We contextualize this method within the emergence of practices such as human-centric design, agile self-organizing teams and co-creation with the aim to bridge silos, cross barriers and offer a hands-on practice for organisational development.
Nur 447 apply leadership concepts/tutorialoutletPlunkettz
FOR MORE CLASSES VISIT
tutorialoutletdotcom
Negotiation and Conflict Resolution There may be conflict between professions, but there is also conflict within the nursing profession and
with coworkers. In these situations, staff members may attack one another by asserting their position or
by criticizing ideas. In some cases, they attack one another personally.
Essay about Business Challenges
Open Systems Theory Essay
Construction Of The Construction Industry Essay
Essay on The Role of Medical Anthropology
Fusion Centers Essay
The Development of Maraging Steels Essay
Explain Finnis’ Natural Law Theory Essay
Jazz: A History Essay
Library Essay
Mindset Reflective Essay
Portfolio Theory Essay example
The Rule Of Law And The Uk Constitution
Essay on Men are from Mars women are from venus
Ukessays
analyzing the best practice points that were addressed. In res.docxlanagore871
analyzing the best practice points that were addressed. In response, offer two additional points that your peer might consider.
This learner had the pleasure of reading multiple posts from Capella students from the IGuide group. The posts were on the best practices in making recommendations for collaborations in regards to the multidisciplinary approach. This learner gained insightful information from her fellow Capella peers regarding the collaboration process, recommendations, and the action plan to help clients with their complex problems in a multidisciplinary approach. This post provides a detailed synopsis of information this learner learned from her Capella peers from the IGuide group. Also, provides additional research-based information of best practices for developing courses of action.
A Synopsis of the Best Practices in Making Recommendations and Developing Course of Action
The Client
According to Rudy and Levinson (2008), the best practice approach is identifying and evaluating the effectiveness of meeting the client’s needs. A good attribute in the course of action process is to consider the client as a whole person and create a plan of action that recognizes that one problem can affect, influence or bring more troubles.
Woodside and McClam (2015), suggest some professionals do not understand their client expectations. Having knowledge the client expectations is a good method of establishing and growing the client-professional helping relationship (Woodside & McClam, 2015). One best practice approach is to have a clear understanding of the client needs, client expectations, and a clear plan of how to meet the client’s needs and expectations. It’s easy for professionals to take over the multidisciplinary process without including the client. Therefore, client participates in the multidisciplinary 4-step process is a vital best practice. The client should never feel abandoned during any part of the multidisciplinary process, and the collaborative team should make modifications to the recommendation and action plan if obstacles arise.
The Professional
Meek & Newell (2005), suggest working together as a team can bring different perspectives to building each step of the framework, as the collaborative team works on shaping the best course of action and suitable recommendations. A collaborative teamwork helps professionals impart their knowledge and maximize their creativity, which helps each professional to focus on own professional disciplines.
Bronstein (2003), suggest recommending a model for interdisciplinary collaboration between human services professionals, which includes five key components
:
Interdependence
- which emphasizes teamwork,
Newly created professional activities
- which refer to the creation of new processes,
Flexibility
- which empowers team spirit and efficiency,
Collective ownership of goals
,
Reflection
on process
-sharing and feedback which strengthens the relationship.
Skills Needed
The work of human.
Research Paper Harbrace Handbook pgs. 273-328 Double Space .docxronak56
Research Paper: Harbrace Handbook pgs. 273-328
Double Space
Use A Header
Willis 1
Chase Willis
Instructor McCray
English 105
November 25, 2002
The Information Superhighway
The “information superhighway,” referring to the great communication potential of the Internet, has now become a familiar term, even among those who are not online..........However, to make Internet access universal, public libraries and schools face a double challenge: rethinking their purpose and obtaining necessary resources.
Heading
Title of paper
Intro paragraph
Thesis
Willis 2
Librarians’ jobs, too, will change. They will become “the guides and gatekeepers, or perhaps the travel agents, on the information superhighway”(Grimes 21).
While librarians welcome these changes and are willing to accommodate technology, they worry. Max Frankel suggests that fees be charged for “profitable private uses of the Internet...to subsidize the Net’s penetration of every community”(42).
Page number
First quote
Second quote, author named in sentence
Willis 6
Works Cited
Frankel, Max. “The Moon This Time Around.” New
York Times Magazine 5 May 1996:40+. New
YorkTimes Ondisc. CD-ROM. UMI-Proquest.
Nov. 1996.
Grimes, William. “Libraries Ponder Role in Digital Age.” New York
Times 29 Apr. 1996, late ed.: A21+. New York Times
Ondisc. CD-ROM. UMI-
Proquest. Nov. 1996.
alphabetical order by author
indent successive lines
double space throughout
note that the extra numbering I have you complete does not correspond to this page
For citing online service access, look at pages 307-309.
Hints for approaching your final project:
1. It might be helpful to approach your paper as if you are providing an organizational profile, conducting a case study, or as if you are an internal communication consultant who is diagnosing what works and what doesn’t work in terms of communication.
2. Start out by coming up with a definition of organizational communication. Spend a paragraph or two talking about organizational communication and your communication in general terms.
3. You should begin by constructing your mission statement and organizational goals; then use them to guide your description of organizational communication.
4. Use, as a starting point, your perspective on organizations: do you subscribe to scientific management, human relations, human resources, or a systems perspective? Do you draw from each?
For example:
At Bella we strongly look into the human relations approach to management. What is Human Relations Approach to Management? Elton Mayo observed that worker productivity depended less on lighting conditions in the work area than on the workers perception that management were interested in them. Mayo proposed that higher productivity could be gained by good communication and emotional connection between workers and management.
This was a change from Frede ...
Reflection essay should be at least 350-400 words.Student resp.docxsimisterchristen
Reflection essay should be at least
350-400 words.
Student responses should reflect critical consideration of the question and interaction with material from the Bible, the textbooks, and other related materials.
APA 6th ed cover page 12 font
Write a reflective essay on how do Bible stories from the past such as those about Samuel, Saul, David, and Solomon help us to understand God today?
.
Reflection is no less than one page, but no more than two pages. (2..docxsimisterchristen
Reflection is no less than one page, but no more than two pages. (2.5 points)
Reflection uses Times New Roman font; 1" margins (2.5 points)
Reflection describes the following:
Key lesson(s) that you learned (individually) as you completed the simulation (10 points)
What you would have done differently had you been the sole decision maker for each of the functional areas. (10 points)
How do you think this would have contributed to the success of your company? In other words, what do think would have been the effects of your decisions?
company : baldwin
finance part of the company
.
Reflecting on Personal Identity and Global CitizenshipReview the .docxsimisterchristen
Reflecting on Personal Identity and Global Citizenship
Review the
Global Education and Global Citizenship
video and read the article “
A Model of Global Citizenship: Antecedents and Outcomes
” by Stephen Reysen and Iva Katzarska-Miller. Please take some time to reflect on how the concept of global citizenship has shaped your identity and respond to the following prompts:
Based on the video, explain the importance of educating others on global citizenship.
Address each of the following outcomes of global citizenship as they pertain to the development of your own identity: intergroup empathy, valuing diversity, social justice, environmental sustainability, intergroup helping, and the level of responsibility to act for the betterment of this world (found in the article). Explain how your environment influences these outcomes.
Provide at least two personal examples or events in your life that illustrate the development of global citizenship based on the outcomes.
Analyze how your general education courses influenced you to become a global citizen.
Demonstrate critical thinking by accurately interpreting the evidence (scholarly sources) provided.
Your paper
Must be 750 – 1,000 words in length (excluding title and reference pages) and formatted according to APA style as outlined in the
Ashford Writing Center
.
Must include a separate title page with the following:
Title of paper
Student’s name
Course name and number
Instructor’s name
Date submitted
Must cite at least the two sources used for this assignment.
Must document all sources in APA style as outlined in the Ashford Writing Center.
Must include a separate reference page that is formatted according to APA style as outlined in the Ashford Writing Center.
Required Resources
Articles
Austin, M. W. (2011, April 13).
The value of general education
[Blog post]. Retrieved from https://www.psychologytoday.com/blog/ethics-everyone/201104/the-value-general-education
In this article, the author gives some reasons that support the importance of general education courses. The reasons for general education courses include: helping a student become a better citizen; increasing critical thinking skills; and providing students with a broad and deep education.
Dowd, M. (2015).
What is the purpose of taking general classes for a college degree?
Retrieved from http://education.seattlepi.com/purpose-taking-general-classes-college-degree-1876.html
In this article, the author explains the importance of breadth of learning. General education courses encompass several areas of study (social sciences, math, science, humanities and nature), which will help prepare students to think more analytically, consider many views on a topic and value cultural differences when they begin their advanced study courses.
Lewis, H. R. (2008).
A core curriculum for tomorrow's citizens
.
Education Digest
,
73
(5), 47-50. Retrieved from https://www.eddigest.com/
The full-text version of this article can be accessed through the.
Reflecting on Personal Identity and Global CitizenshipReview the.docxsimisterchristen
Reflecting on Personal Identity and Global Citizenship
Review the
Global Education and Global Citizenship
video and read the article “
A Model of Global Citizenship: Antecedents and Outcomes
” by Stephen Reysen and Iva Katzarska-Miller. Please take some time to reflect on how the concept of global citizenship has shaped your identity and respond to the following prompts:
Based on the video, explain the importance of educating others on global citizenship.
Address each of the following outcomes of global citizenship as they pertain to the development of your own identity: intergroup empathy, valuing diversity, social justice, environmental sustainability, intergroup helping, and the level of responsibility to act for the betterment of this world (found in the article). Explain how your environment influences these outcomes.
Provide at least two personal examples or events in your life that illustrate the development of global citizenship based on the outcomes.
Analyze how your general education courses influenced you to become a global citizen.
Demonstrate critical thinking by accurately interpreting the evidence (scholarly sources) provided.
Your paper
Must be 750 – 1,000 words in length (excluding title and reference pages) and formatted according to APA style as outlined in the
Ashford Writing Center
.
Must include a separate title page with the following:
Title of paper
Student’s name
Course name and number
Instructor’s name
Date submitted
Must cite at least the two sources used for this assignment.
Must document all sources in APA style as outlined in the Ashford Writing Center.
Must include a separate reference page that is formatted according to APA style as outlined in the Ashford Writing Center.
.
Reflecting on the movie we watched in class, 12 Angry Men, please ad.docxsimisterchristen
Reflecting on the movie we watched in class, 12 Angry Men, please address the following prompts:
1. Summarize the nature of the conflict between the jurors.
2. Describe the TRIP goals exhibited by the various jurors during the conflict.
TRIP goals: Topic goals-emerge as different ideas about what to do, what decisiond to make, where to go, how to allocate resources, or other externally objectifiable issues.
Relational goals-how each party wants to be treated by the other and the amout of interdependece they desire.
Identity goals-face saving, the key question is who am I in this particular interaction. As conflct increase in intensity, the parties shift to face saving as a key goal.
Process goals- The key question is what commmunication process would work best? Many times people disagree about how to formally or informally conduct a conflict.
3. What were some of the barriers to reaching a verdict/resolving the conflict?
4. How were the jurors ultimately able to move past those barriers?
The paper should be a minimum of three pages long and apply the theories we have covered in class.
.
Reflect on your understanding of the relationship between thinking a.docxsimisterchristen
Reflect on your understanding of the relationship between thinking and language.
Answer the following questions in 100 words each:
How do individuals acquire and develop language?
How do you personally communicate your thoughts and how did you learn to do so?
Based on your own experiences, what are some symbols (e.g., letters of the alphabet) people use to communicate?
Explain how you think these symbols are related to critical thinking?
The assignment will be graded according to the following criteria:
Clarity: The intent of the writer is clear.
Logic: The answer makes sense.
Answers question: The questions are addressed fully.
Mechanics: Answers contain proper punctuation and grammar.
.
Reflect on your experiences during research processes and MLA style.docxsimisterchristen
Reflect on your experiences during research processes and MLA style
Topic:
MLA Research Style
Write a two page essay to address the following elements:
Briefly discuss your experiences in completing research assignments prior to taking this course.
Discuss your understanding and the challenges of the research process this term.
Discuss your understanding and the challenges of researching a topic, creating works cited entries, and creating in-text citations.
Discuss your concerns about the research process as you prepare for your next Composition course.
Format:
2 pages
Size 12 print
Times New Roman font
Double space (all lines)
Heading in top left corner (double spaced)--your name, course name, my name, date
Effective and original title (five words or more)
No bold print, italics, underlining, or quotation marks for emphasis
Use essay format (introduction, body, and conclusion).
Use paragraph format and complete sentences.
NO PLAGIARISM
.
Reflect on what you learned in regards to mission statements.1) Di.docxsimisterchristen
Reflect on what you learned in regards to mission statements.
1) Discuss the importance of a mission statement. Imagine that you just opened a Human Services program for the homeless population in your community. Write a mission statement with goals and objectives that would explain the purpose of your program.
2) Discuss how your mission will assist your organization in achieving their goals and objectives.
(Remember to support your statements with appropriate scholarly resources)
.
Reflect on the following for your 1-page journal reflection. As a ma.docxsimisterchristen
Reflect on the following for your 1-page journal reflection. As a manager, you may encounter people from many different countries, each of whom have different perspectives based on their own unique combination of characteristics. Think about a culture from outside of the United States that you may have encountered, and that you would like to learn more about. What are some strategies you can use to learn more about this culture?
.
Reflect on what you have learned in this course.What future concer.docxsimisterchristen
Reflect on what you have learned in this course.
What future concerns are likely to impact public health?
How do you see global health concerns impacting your community?
How can you apply what you have learned in this course to your current practice?
APA Format
Nies, M. A., & McEwen, M. (2015).
Community/Public health nursing: Promoting the health of populations
(6th ed.). St. Louis, MO: Saunders/Elsevier.
Chapter 15: Globalization and International Health
Kulbok, P. A., Thatcher, E., Park, E., & Meszaros, P. S. (2012). Evolving public health nursing roles: Focus on community participatory health promotion and prevention.
Online Journal of Issues in Nursing, 17
(2), 1. doi:10.3912/OJIN.Vol17No02Man01.
Click here to retrieve.
:
.
Reflect on this semester as it is coming to an end. Please summariz.docxsimisterchristen
Reflect on this semester as it is coming to an end. Please summarize in complete detailed paragraphs how your semester went looking at the context of your classes, your social life, and the things you have accomplished. Also reflect on what you plan to do next semester to improve your situation or to fully engage as a college student.
.
Reflect on the University Personal Development. What impediments.docxsimisterchristen
Reflect on the University
Personal Development
. What impediments to personal development do criminal and immoral acts cause against individuals? What impediments to personal development do criminal and immoral acts cause against societal development?
Personal Development.The University
stresses the development of every person's mind, spirit, and body for a balanced life. All members of the University community must demonstrate their commitment to personal development to help strengthen the character of our community.
.
Reflect on an experience when you interacted with someone from anoth.docxsimisterchristen
Reflect on an experience when you interacted with someone from another nation, ethnicity, religious affiliation, or political affiliation and you detected deep, underlying assumptions that were different from your own. Describe that interaction. Through what clues did the individual's deep, underlying assumptions become apparent to you? How did you react? In retrospect, what does that experience reveal to you about your own deeply held assumptions? (125 Words)
.
ReferencesAssignment Submit a reference list showing your r.docxsimisterchristen
References
Assignment:
Submit a reference list showing your research for the Environmental Issues Project
(My topic is to drill or not to drill
). The reference list should have a minimum of 6 sources and follow the APA format. You reference list can include citations from articles, your textbook, books, magazines, interviews, the Internet, etc. Make sure that the list is in alphabetical order.
Here is my submission for the project:
Pollution has been a major factor to the surrounding because most of the time many hazards such as; health problems, global warming, soil erosion among others have resulted due to the same fact. However, several factors cause the stated problems, and these include: noise, cutting down on trees, oil or chemical spills, wastes (Whitacre, 2012) Therefore, the following paper will put the focus on oil spills and the effect on the environment.
Oil spills may take place as a result of the bursting of the pipes that transport oil or spills from the oil tanks. Spillage might end up on water bodies being used by the marine animals and even on land leading to great destructions. For that reason, inspections are always being done each and every day on the tanks and pipes containing oil so as to make sure that no leakage is reported.
·
Alphabetize your sources. Make sure there are sources representing both sides of the issue.
Your references must match your intext citations
Examples of how I want your references done
Lamb, G
. (
2005, September 27
).
Science and politics: a dangerous mix.
Christian Science Monitor
,
97
(213
), 11-13.
Retrieved April 10, 2016
,
from Academic Search Premier database.
Link to article
Pielke Jr., R. (2006, Spring2006). When Scientists Politicize Science.
Regulation
,
29
(1), 28-34. Retrieved April 10, 2016, from Business Source Complete database.
Link to article
Author last name is always
first (this is how they are put in order)
Date of publication
Name of article and publication
DATE IT WAS RETRIEVED BY YOU
From where it was retrieved and the link
.
Referenced from American Literature Since the Civil War. Create.docxsimisterchristen
Referenced from:
American Literature Since the Civil War
. Create ed. McGraw-Hill, 2015. E-book.
Ernest Hemingway: Author Bio
Ernest Hemingway: Big Two-Hearted River: Part I and Part II
ee cummings:
I carry your heart with me ( I carry it in my heart)
ee cummings
:
Buffalo Bill's defunct
ee cummings
:
In just spring
T. S. Eliot: Author Bio
T. S. Eliot: The Love Song of J. Alfred Prufrock
TS Eliot:
The Hollow Men
Part I:
Identify three symbols in the readings from this week and discuss what you think those symbols mean in the context of the story or poem in which they are found.
Part II:
Based on Hemingway and TS Eliot, what are your impressions of the "Modern Man"?
Part III:
Share a web-based resource that you located that gave you more information about one of our readings this week, about Modernism, about WWI or about a specific author we covered. It could be a video or a website with text. Explain how the source contributed to your understanding. Is it the kind of source you could use in a literary essay, or is it better for 'preliminary research' and overall understanding, but not appropriate for academic use? Why?
Initial discussion should be at least 200 words. It must include MLA citations – both in-text and an end citation.
Citations are not counted as part of your 200 word count requirement
.
Refer to the project from your local community or state that you des.docxsimisterchristen
Refer to the project from your local community or state that you described in Week 8, Discussion 1. You have learned that the unk-unk mind-set necessitates team management and creates a culture of encouraging problem reporting, valuing diversity, and utilizing social cohesion.
Write a one to two (1-2) page paper in which you:
Describe to your project sponsor how you intend to develop and implement an infrastructure of your project's management systems, focusing on at least two (2) significant unk-unks.
Prepare a communication on how your project team uses social cohesion as it implements an infrastructure of one (1) of the five (5) areas of management systems.
Use at least two (2) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
.
Recruitment Methods  Please respond to the followingDevelop a b.docxsimisterchristen
Recruitment Methods" Â Please respond to the following:
Develop a brief plan to recruit for 20 nursing positions for your organization, using both internal and external recruiting sources. Justify the different resources you will use for this plan. Provide specific examples to support your rationale.
Analyze two ethical and legal considerations in using standardized interviews or employment tests that assess aptitude, attitude, honesty, and personality during the selection process. Provide specific examples to support your rationale.
.
Recommended Pages 5Style MLACitations Have a works cited page.docxsimisterchristen
Recommended Pages: 5
Style: MLA
Citations: Have a works cited page at the end of your essay and at least three citations.
Thesis: For this essay the general statement and the specificity will be chosen for you, but you will
need to find the depth on your own.
Scenario:
You are the foreman of a large nuclear bomb shelter that can sustain 100 people for 100 years. A
nuclear war has begun and 97 of the people who were supposed to come to this bomb shelter have
come, but three slots remain open. There are a number of people on the waiting list to be allowed
admittance into the bomb shelter. You will be given which three to save and you must write an essay
explaining why these three people were allowed into the shelter. You will research every factor of your
people including their jobs, diseases, social circumstances, and anything else that will add weight to
your argument. You will also spend some time explaining why you did not choose other more obvious
choices. You may assume your shelter has 10 million dollars in resources.
Bios
A.
Bradley Stevens
Age: 36
Sex: M
Occupation: HVAC Repairs
Family: Henry Stevens (son), Emily Stevens (Ex-wife)
In addition to his air conditioning mechanics, Bradley also has basic carpentry skills and has a
beginner’s pilot license. He completed an associate’s degree in Air conditioning repair at Denver
community college. He no longer lives with his son but is willing to raise him if the two are
admitted into the shelter. Bradley has one domestic battery conviction and served six months in
prison and two years of probation. He is mildly overweight, wears corrective lenses, but is in
good health.
B.
Emily Stevens
Age: 32
Sex: F
Occupation: None
Family: Henry Stevens (son), Bradley Stevens (Ex-husband)
Emily has some amateur gardening skills. She dropped out of college after two years. She has
five years of experience as an administrator’s assistant but has not worked for three years. Emily
lives with her son, Henry, and would prefer to live with him. Emily has no criminal record. She is
in good physical shape, and in good health. She has been diagnosed with severe depression
three years ago and takes anti-depressant medication.
C.
Henry Stevens
Age: 12
Sex: M
Occupation: None
Family: Bradley Stevens (Father), Emily Stevens (mother)
Henry is a grade school student. His aptitude tests are average and his grades are usually below average. He has two years of experience as a cub scout and has learned several camping and survival tactics. Henry will have to live with a guardian and prefers his mother, but will not require as many meals as a full grown adult. Henry has been diagnosed with ADD and has had
difficulty with his schoolwork. He has no other illnesses or diseases.
D.
Geoffrey Augustus
Age: 34
Sex: M
Occupation: Physics Instructor
Family: None
Geoffrey has advanced knowledge of physics and has a five year background as an engineer. He has a Masters in Science for engineering and a Bachelor’s degree in physics. He h.
Reducing Communication BarriersIdentify what techniques you can im.docxsimisterchristen
Reducing Communication Barriers
Identify what techniques you can implement to improve the likelihood that your communications will be received and understood as you intended. Can you identify and reduce the likelihood of barriers interfering with the communication? Give examples. Use at least one resource to support your key points.
Intercultural Communication Competence
Critically examine your personal level of intercultural communication competence. Is it important for you to achieve a certain level of intercultural communication competence? Would enhanced intercultural communication competence help you personally? Professionally? Academically? Include examples in your submission and use at least one resource to support your key points.
.
Red-green color blindness in humans is an example of __________..docxsimisterchristen
Red-green color blindness in humans is an example of __________.
Incomplete dominance
Codominance
Polygenic traits
Pedigree
Human Genome Project
SCID
Cloning
Therapeutic cloning
GMO
Codon
A.
Determined nucleotide base sequence and location of genes
B.
Determines bone size and structure
C.
Two different alleles of a gene are expressed
D.
Immune disorder being treated with gene therapy
E.
Sequence of mRNA that codes for an amino acid
F.
Family tree that allows inheritance of traits
G.
Using stem cells to produce healthy tissues to treat degenerative diseases
H.
Flower color of snapdragons
I.
Nucleotide sequence of tRNA
J.
Transgenic organism
K.
Making an exact copy of an organism
What are the chances that a hemophiliac male and an unaffected, non-carrier female could have a baby that is a hemophiliac male?
.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Reflection essay should be at least 350-400 words.Student resp.docxsimisterchristen
Reflection essay should be at least
350-400 words.
Student responses should reflect critical consideration of the question and interaction with material from the Bible, the textbooks, and other related materials.
APA 6th ed cover page 12 font
Write a reflective essay on how do Bible stories from the past such as those about Samuel, Saul, David, and Solomon help us to understand God today?
.
Reflection is no less than one page, but no more than two pages. (2..docxsimisterchristen
Reflection is no less than one page, but no more than two pages. (2.5 points)
Reflection uses Times New Roman font; 1" margins (2.5 points)
Reflection describes the following:
Key lesson(s) that you learned (individually) as you completed the simulation (10 points)
What you would have done differently had you been the sole decision maker for each of the functional areas. (10 points)
How do you think this would have contributed to the success of your company? In other words, what do think would have been the effects of your decisions?
company : baldwin
finance part of the company
.
Reflecting on Personal Identity and Global CitizenshipReview the .docxsimisterchristen
Reflecting on Personal Identity and Global Citizenship
Review the
Global Education and Global Citizenship
video and read the article “
A Model of Global Citizenship: Antecedents and Outcomes
” by Stephen Reysen and Iva Katzarska-Miller. Please take some time to reflect on how the concept of global citizenship has shaped your identity and respond to the following prompts:
Based on the video, explain the importance of educating others on global citizenship.
Address each of the following outcomes of global citizenship as they pertain to the development of your own identity: intergroup empathy, valuing diversity, social justice, environmental sustainability, intergroup helping, and the level of responsibility to act for the betterment of this world (found in the article). Explain how your environment influences these outcomes.
Provide at least two personal examples or events in your life that illustrate the development of global citizenship based on the outcomes.
Analyze how your general education courses influenced you to become a global citizen.
Demonstrate critical thinking by accurately interpreting the evidence (scholarly sources) provided.
Your paper
Must be 750 – 1,000 words in length (excluding title and reference pages) and formatted according to APA style as outlined in the
Ashford Writing Center
.
Must include a separate title page with the following:
Title of paper
Student’s name
Course name and number
Instructor’s name
Date submitted
Must cite at least the two sources used for this assignment.
Must document all sources in APA style as outlined in the Ashford Writing Center.
Must include a separate reference page that is formatted according to APA style as outlined in the Ashford Writing Center.
Required Resources
Articles
Austin, M. W. (2011, April 13).
The value of general education
[Blog post]. Retrieved from https://www.psychologytoday.com/blog/ethics-everyone/201104/the-value-general-education
In this article, the author gives some reasons that support the importance of general education courses. The reasons for general education courses include: helping a student become a better citizen; increasing critical thinking skills; and providing students with a broad and deep education.
Dowd, M. (2015).
What is the purpose of taking general classes for a college degree?
Retrieved from http://education.seattlepi.com/purpose-taking-general-classes-college-degree-1876.html
In this article, the author explains the importance of breadth of learning. General education courses encompass several areas of study (social sciences, math, science, humanities and nature), which will help prepare students to think more analytically, consider many views on a topic and value cultural differences when they begin their advanced study courses.
Lewis, H. R. (2008).
A core curriculum for tomorrow's citizens
.
Education Digest
,
73
(5), 47-50. Retrieved from https://www.eddigest.com/
The full-text version of this article can be accessed through the.
Reflecting on Personal Identity and Global CitizenshipReview the.docxsimisterchristen
Reflecting on Personal Identity and Global Citizenship
Review the
Global Education and Global Citizenship
video and read the article “
A Model of Global Citizenship: Antecedents and Outcomes
” by Stephen Reysen and Iva Katzarska-Miller. Please take some time to reflect on how the concept of global citizenship has shaped your identity and respond to the following prompts:
Based on the video, explain the importance of educating others on global citizenship.
Address each of the following outcomes of global citizenship as they pertain to the development of your own identity: intergroup empathy, valuing diversity, social justice, environmental sustainability, intergroup helping, and the level of responsibility to act for the betterment of this world (found in the article). Explain how your environment influences these outcomes.
Provide at least two personal examples or events in your life that illustrate the development of global citizenship based on the outcomes.
Analyze how your general education courses influenced you to become a global citizen.
Demonstrate critical thinking by accurately interpreting the evidence (scholarly sources) provided.
Your paper
Must be 750 – 1,000 words in length (excluding title and reference pages) and formatted according to APA style as outlined in the
Ashford Writing Center
.
Must include a separate title page with the following:
Title of paper
Student’s name
Course name and number
Instructor’s name
Date submitted
Must cite at least the two sources used for this assignment.
Must document all sources in APA style as outlined in the Ashford Writing Center.
Must include a separate reference page that is formatted according to APA style as outlined in the Ashford Writing Center.
.
Reflecting on the movie we watched in class, 12 Angry Men, please ad.docxsimisterchristen
Reflecting on the movie we watched in class, 12 Angry Men, please address the following prompts:
1. Summarize the nature of the conflict between the jurors.
2. Describe the TRIP goals exhibited by the various jurors during the conflict.
TRIP goals: Topic goals-emerge as different ideas about what to do, what decisiond to make, where to go, how to allocate resources, or other externally objectifiable issues.
Relational goals-how each party wants to be treated by the other and the amout of interdependece they desire.
Identity goals-face saving, the key question is who am I in this particular interaction. As conflct increase in intensity, the parties shift to face saving as a key goal.
Process goals- The key question is what commmunication process would work best? Many times people disagree about how to formally or informally conduct a conflict.
3. What were some of the barriers to reaching a verdict/resolving the conflict?
4. How were the jurors ultimately able to move past those barriers?
The paper should be a minimum of three pages long and apply the theories we have covered in class.
.
Reflect on your understanding of the relationship between thinking a.docxsimisterchristen
Reflect on your understanding of the relationship between thinking and language.
Answer the following questions in 100 words each:
How do individuals acquire and develop language?
How do you personally communicate your thoughts and how did you learn to do so?
Based on your own experiences, what are some symbols (e.g., letters of the alphabet) people use to communicate?
Explain how you think these symbols are related to critical thinking?
The assignment will be graded according to the following criteria:
Clarity: The intent of the writer is clear.
Logic: The answer makes sense.
Answers question: The questions are addressed fully.
Mechanics: Answers contain proper punctuation and grammar.
.
Reflect on your experiences during research processes and MLA style.docxsimisterchristen
Reflect on your experiences during research processes and MLA style
Topic:
MLA Research Style
Write a two page essay to address the following elements:
Briefly discuss your experiences in completing research assignments prior to taking this course.
Discuss your understanding and the challenges of the research process this term.
Discuss your understanding and the challenges of researching a topic, creating works cited entries, and creating in-text citations.
Discuss your concerns about the research process as you prepare for your next Composition course.
Format:
2 pages
Size 12 print
Times New Roman font
Double space (all lines)
Heading in top left corner (double spaced)--your name, course name, my name, date
Effective and original title (five words or more)
No bold print, italics, underlining, or quotation marks for emphasis
Use essay format (introduction, body, and conclusion).
Use paragraph format and complete sentences.
NO PLAGIARISM
.
Reflect on what you learned in regards to mission statements.1) Di.docxsimisterchristen
Reflect on what you learned in regards to mission statements.
1) Discuss the importance of a mission statement. Imagine that you just opened a Human Services program for the homeless population in your community. Write a mission statement with goals and objectives that would explain the purpose of your program.
2) Discuss how your mission will assist your organization in achieving their goals and objectives.
(Remember to support your statements with appropriate scholarly resources)
.
Reflect on the following for your 1-page journal reflection. As a ma.docxsimisterchristen
Reflect on the following for your 1-page journal reflection. As a manager, you may encounter people from many different countries, each of whom have different perspectives based on their own unique combination of characteristics. Think about a culture from outside of the United States that you may have encountered, and that you would like to learn more about. What are some strategies you can use to learn more about this culture?
.
Reflect on what you have learned in this course.What future concer.docxsimisterchristen
Reflect on what you have learned in this course.
What future concerns are likely to impact public health?
How do you see global health concerns impacting your community?
How can you apply what you have learned in this course to your current practice?
APA Format
Nies, M. A., & McEwen, M. (2015).
Community/Public health nursing: Promoting the health of populations
(6th ed.). St. Louis, MO: Saunders/Elsevier.
Chapter 15: Globalization and International Health
Kulbok, P. A., Thatcher, E., Park, E., & Meszaros, P. S. (2012). Evolving public health nursing roles: Focus on community participatory health promotion and prevention.
Online Journal of Issues in Nursing, 17
(2), 1. doi:10.3912/OJIN.Vol17No02Man01.
Click here to retrieve.
:
.
Reflect on this semester as it is coming to an end. Please summariz.docxsimisterchristen
Reflect on this semester as it is coming to an end. Please summarize in complete detailed paragraphs how your semester went looking at the context of your classes, your social life, and the things you have accomplished. Also reflect on what you plan to do next semester to improve your situation or to fully engage as a college student.
.
Reflect on the University Personal Development. What impediments.docxsimisterchristen
Reflect on the University
Personal Development
. What impediments to personal development do criminal and immoral acts cause against individuals? What impediments to personal development do criminal and immoral acts cause against societal development?
Personal Development.The University
stresses the development of every person's mind, spirit, and body for a balanced life. All members of the University community must demonstrate their commitment to personal development to help strengthen the character of our community.
.
Reflect on an experience when you interacted with someone from anoth.docxsimisterchristen
Reflect on an experience when you interacted with someone from another nation, ethnicity, religious affiliation, or political affiliation and you detected deep, underlying assumptions that were different from your own. Describe that interaction. Through what clues did the individual's deep, underlying assumptions become apparent to you? How did you react? In retrospect, what does that experience reveal to you about your own deeply held assumptions? (125 Words)
.
ReferencesAssignment Submit a reference list showing your r.docxsimisterchristen
References
Assignment:
Submit a reference list showing your research for the Environmental Issues Project
(My topic is to drill or not to drill
). The reference list should have a minimum of 6 sources and follow the APA format. You reference list can include citations from articles, your textbook, books, magazines, interviews, the Internet, etc. Make sure that the list is in alphabetical order.
Here is my submission for the project:
Pollution has been a major factor to the surrounding because most of the time many hazards such as; health problems, global warming, soil erosion among others have resulted due to the same fact. However, several factors cause the stated problems, and these include: noise, cutting down on trees, oil or chemical spills, wastes (Whitacre, 2012) Therefore, the following paper will put the focus on oil spills and the effect on the environment.
Oil spills may take place as a result of the bursting of the pipes that transport oil or spills from the oil tanks. Spillage might end up on water bodies being used by the marine animals and even on land leading to great destructions. For that reason, inspections are always being done each and every day on the tanks and pipes containing oil so as to make sure that no leakage is reported.
·
Alphabetize your sources. Make sure there are sources representing both sides of the issue.
Your references must match your intext citations
Examples of how I want your references done
Lamb, G
. (
2005, September 27
).
Science and politics: a dangerous mix.
Christian Science Monitor
,
97
(213
), 11-13.
Retrieved April 10, 2016
,
from Academic Search Premier database.
Link to article
Pielke Jr., R. (2006, Spring2006). When Scientists Politicize Science.
Regulation
,
29
(1), 28-34. Retrieved April 10, 2016, from Business Source Complete database.
Link to article
Author last name is always
first (this is how they are put in order)
Date of publication
Name of article and publication
DATE IT WAS RETRIEVED BY YOU
From where it was retrieved and the link
.
Referenced from American Literature Since the Civil War. Create.docxsimisterchristen
Referenced from:
American Literature Since the Civil War
. Create ed. McGraw-Hill, 2015. E-book.
Ernest Hemingway: Author Bio
Ernest Hemingway: Big Two-Hearted River: Part I and Part II
ee cummings:
I carry your heart with me ( I carry it in my heart)
ee cummings
:
Buffalo Bill's defunct
ee cummings
:
In just spring
T. S. Eliot: Author Bio
T. S. Eliot: The Love Song of J. Alfred Prufrock
TS Eliot:
The Hollow Men
Part I:
Identify three symbols in the readings from this week and discuss what you think those symbols mean in the context of the story or poem in which they are found.
Part II:
Based on Hemingway and TS Eliot, what are your impressions of the "Modern Man"?
Part III:
Share a web-based resource that you located that gave you more information about one of our readings this week, about Modernism, about WWI or about a specific author we covered. It could be a video or a website with text. Explain how the source contributed to your understanding. Is it the kind of source you could use in a literary essay, or is it better for 'preliminary research' and overall understanding, but not appropriate for academic use? Why?
Initial discussion should be at least 200 words. It must include MLA citations – both in-text and an end citation.
Citations are not counted as part of your 200 word count requirement
.
Refer to the project from your local community or state that you des.docxsimisterchristen
Refer to the project from your local community or state that you described in Week 8, Discussion 1. You have learned that the unk-unk mind-set necessitates team management and creates a culture of encouraging problem reporting, valuing diversity, and utilizing social cohesion.
Write a one to two (1-2) page paper in which you:
Describe to your project sponsor how you intend to develop and implement an infrastructure of your project's management systems, focusing on at least two (2) significant unk-unks.
Prepare a communication on how your project team uses social cohesion as it implements an infrastructure of one (1) of the five (5) areas of management systems.
Use at least two (2) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
.
Recruitment Methods  Please respond to the followingDevelop a b.docxsimisterchristen
Recruitment Methods" Â Please respond to the following:
Develop a brief plan to recruit for 20 nursing positions for your organization, using both internal and external recruiting sources. Justify the different resources you will use for this plan. Provide specific examples to support your rationale.
Analyze two ethical and legal considerations in using standardized interviews or employment tests that assess aptitude, attitude, honesty, and personality during the selection process. Provide specific examples to support your rationale.
.
Recommended Pages 5Style MLACitations Have a works cited page.docxsimisterchristen
Recommended Pages: 5
Style: MLA
Citations: Have a works cited page at the end of your essay and at least three citations.
Thesis: For this essay the general statement and the specificity will be chosen for you, but you will
need to find the depth on your own.
Scenario:
You are the foreman of a large nuclear bomb shelter that can sustain 100 people for 100 years. A
nuclear war has begun and 97 of the people who were supposed to come to this bomb shelter have
come, but three slots remain open. There are a number of people on the waiting list to be allowed
admittance into the bomb shelter. You will be given which three to save and you must write an essay
explaining why these three people were allowed into the shelter. You will research every factor of your
people including their jobs, diseases, social circumstances, and anything else that will add weight to
your argument. You will also spend some time explaining why you did not choose other more obvious
choices. You may assume your shelter has 10 million dollars in resources.
Bios
A.
Bradley Stevens
Age: 36
Sex: M
Occupation: HVAC Repairs
Family: Henry Stevens (son), Emily Stevens (Ex-wife)
In addition to his air conditioning mechanics, Bradley also has basic carpentry skills and has a
beginner’s pilot license. He completed an associate’s degree in Air conditioning repair at Denver
community college. He no longer lives with his son but is willing to raise him if the two are
admitted into the shelter. Bradley has one domestic battery conviction and served six months in
prison and two years of probation. He is mildly overweight, wears corrective lenses, but is in
good health.
B.
Emily Stevens
Age: 32
Sex: F
Occupation: None
Family: Henry Stevens (son), Bradley Stevens (Ex-husband)
Emily has some amateur gardening skills. She dropped out of college after two years. She has
five years of experience as an administrator’s assistant but has not worked for three years. Emily
lives with her son, Henry, and would prefer to live with him. Emily has no criminal record. She is
in good physical shape, and in good health. She has been diagnosed with severe depression
three years ago and takes anti-depressant medication.
C.
Henry Stevens
Age: 12
Sex: M
Occupation: None
Family: Bradley Stevens (Father), Emily Stevens (mother)
Henry is a grade school student. His aptitude tests are average and his grades are usually below average. He has two years of experience as a cub scout and has learned several camping and survival tactics. Henry will have to live with a guardian and prefers his mother, but will not require as many meals as a full grown adult. Henry has been diagnosed with ADD and has had
difficulty with his schoolwork. He has no other illnesses or diseases.
D.
Geoffrey Augustus
Age: 34
Sex: M
Occupation: Physics Instructor
Family: None
Geoffrey has advanced knowledge of physics and has a five year background as an engineer. He has a Masters in Science for engineering and a Bachelor’s degree in physics. He h.
Reducing Communication BarriersIdentify what techniques you can im.docxsimisterchristen
Reducing Communication Barriers
Identify what techniques you can implement to improve the likelihood that your communications will be received and understood as you intended. Can you identify and reduce the likelihood of barriers interfering with the communication? Give examples. Use at least one resource to support your key points.
Intercultural Communication Competence
Critically examine your personal level of intercultural communication competence. Is it important for you to achieve a certain level of intercultural communication competence? Would enhanced intercultural communication competence help you personally? Professionally? Academically? Include examples in your submission and use at least one resource to support your key points.
.
Red-green color blindness in humans is an example of __________..docxsimisterchristen
Red-green color blindness in humans is an example of __________.
Incomplete dominance
Codominance
Polygenic traits
Pedigree
Human Genome Project
SCID
Cloning
Therapeutic cloning
GMO
Codon
A.
Determined nucleotide base sequence and location of genes
B.
Determines bone size and structure
C.
Two different alleles of a gene are expressed
D.
Immune disorder being treated with gene therapy
E.
Sequence of mRNA that codes for an amino acid
F.
Family tree that allows inheritance of traits
G.
Using stem cells to produce healthy tissues to treat degenerative diseases
H.
Flower color of snapdragons
I.
Nucleotide sequence of tRNA
J.
Transgenic organism
K.
Making an exact copy of an organism
What are the chances that a hemophiliac male and an unaffected, non-carrier female could have a baby that is a hemophiliac male?
.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
How libraries can support authors with open access requirements for UKRI fund...
Course Human Computer Inter& Usability.As a graduate student, o
1. Course: Human Computer Inter& Usability.
As a graduate student, one of the fundamental techniques to
gather research for a paper is the use of an Annotated
Bibliography. Furthermore, as a human-computer interaction
researcher, finding relevant literature to support a study is also
part of preparing an analytical research paper. For this
assignment, you’ve been assigned a topic (see below). You’ve
also been assigned to a specific group (see Groups in
Blackboard). Each member of the group is to find five UNIQUE
references. These references are to be scholarly papers, not
wiki, blog, or Website entries. Do not include textbooks or trade
publications either. The use of Google Scholar is STRONGLY
recommended.
IMPORTANT: To support your research journey, read the
Levy & Ellis (2006) article on how to maximize your
research opportunities in Information Systems Research.
For the annotated bibliography, if your team has three (3)
members, I expect to see UNIQUE entries. For four (4)
members, your team should submit a deliverable with twenty
(20) entries.
Your assigned topic is as follows:
Mobile HCI
To receive full credit, your entry must have a PROPERLY cited
APA citation and a description of the article that is 100-125
words. Entries must be free of grammatical and spelling errors
to receive full credit.
An example entry that would yield a full score is:
Hyman, J. A. (2015). Developing Instructional Materials and
Assessments for Mobile Learning.
In International Handbook of E-Learning Volume
1 (pp. 347-358). Routledge
In Hyman (2015), a review of the required elements needed to
2. create instructional materials for an e-learning and m-learning
setting is identified. Hyman then proposes a mobile learning
framework that focuses on design, environment, activity, and
technology to guide the courseware developer in creating user-
friendly yet meaningful instruction that is targeted for delivery
in the mobile context.
18 American Nurse Today Volume 10, Number 11
www.AmericanNurseToday.com
“I believe we can
change the world if we
start listening to one
another again. Simple,
honest, human con-
versation…a chance to
speak, feel heard, and
[where] we each listen
well…may ultimately
save the world.”
Margaret J. Wheatley,
EdD
GIVEN the stressful healthcare
workplace, it’s no wonder nurses
and other healthcare professionals
sometimes fall short of communi-
cating in respectful, considerate
ways. Nonetheless, safe patient care
hinges on our ability to cope with
stress effectively, manage our emo-
tions, and communicate respectful-
3. ly. Interactions among employees
can affect their ability to do their
jobs, their loyalty to the organiza-
tion, and most important, the deliv-
ery of safe, high-quality patient
care.
The American Nurses Associa-
tion (ANA) Code of Ethics for
Nurses with Interpretive Statements
clearly articulates the nurse’s obli-
gation to foster safe, ethical, civil
workplaces. It requires nurses “to
create an ethical environment and
culture of civility and kindness,
treating colleagues, coworkers, em-
ployees, students, and others with
dignity and respect” and states that
“any form of bullying, harassment,
intimidation, manipulation, threats,
or violence will not be tolerated.”
However, while nurses need to
learn and practice skills to address
uncivil encounters, or-
ganization leaders and
managers must create
an environment where
nurses feel free and
empowered to speak
up, especially regard-
ing patient safety
issues.
All of us must strive
4. to create and sustain
civil, healthy work en-
vironments where we
communicate clearly and effectively
and manage conflict in a respectful,
responsible way. The alternative—
incivility—can have serious and
lasting repercussions. An organiza-
tion’s culture is linked closely with
employee recruitment, retention,
and job satisfaction. Engaging in
clear, courteous communication fos-
ters a civil work environment, im-
proves teamwork, and ultimately
enhances patient care.
In many cases, addressing inci-
vility by speaking up when it hap-
pens can be the most effective
way to stop it. Of course, mean-
ingful dialogue and effective com-
munication require practice. Like
bowel sound auscultation and na-
sogastric tube insertion, communi-
cation skills can’t be mastered
overnight. Gaining competence in
civil communication takes time,
training, experience, practice, and
feedback.
LEARNING OBJECTIVES
1. Identify components of a healthy
workplace.
5. 2. Discuss how to prepare for a chal-
lenging conversation.
3. Describe models for conducting a
challenging conversation.
The planners of this CNE activity have disclosed no
relevant financial relationships with any commercial
companies pertaining to this activity. See the last page
of the article to learn how to earn CNE credit. The
author has disclosed that she receives royalties and
consulting fees pertaining to this topic. The article
was peer reviewed and determined to be free of bias.
Expiration: 11/1/18
CNE
1.0 contact
hours
Conversations
to inspire and promote a
more civil workplace
Let’s end the silence that surrounds incivility.
By Cynthia M. Clark,
PhD, RN, ANEF, FAAN
www.AmericanNurseToday.com
November 2015 American Nurse Today 19
What makes for a healthy
workplace?
6. The American Association of Criti-
cal-Care Nurses has identified six
standards for establishing and sus-
taining healthy work environ-
ments—skilled communication, true
collaboration, effective decision-
making, appropriate staffing, mean-
ingful recognition, and authentic
leadership.
In my own research, I’ve found
that healthy work environments al-
so require:
• a shared organizational vision,
values, and team norms
• creation and sustenance of a
high level of individual, team,
and organizational civility
• emphasis on leadership, both
formal and informal
• civility conversations at all orga-
nizational levels.
I have developed a workplace
inventory that individuals and
groups within organizations can use
as an evidence-based tool to raise
awareness, assess the perceived
health of an organization, and de-
termine strengths and areas for im-
provement. The inventory may be
completed either individually or by
7. all team members, who can then
compare notes to determine areas
for improvement and celebrate and
reinforce areas of strength. (See
Clark Healthy Workplace Inventory.)
How to engage in challenging
conversations
One could argue that to attain a
high score on nearly every invento-
ry item, healthy communication
must exist in the organization. So
leaders need to encourage open
discussion and ongoing dialogue
about the elements of a healthy
workplace. Sharing similarities as
well as differences and spending
time in conversation to identify
strategies to enhance the workplace
environment can prove valuable.
But in many cases, having such
conversations is easier said than
done. For some people, engaging
directly in difficult conversations
causes stress. Many nurses report
they lack the essential skills for hav-
ing candid conversations where
emotions run high and conflict-
negotiation skills are limited. Many
refrain from speaking with uncivil
individuals even when a candid
conversation clearly is needed, be-
cause they don’t know how to or
because it feels emotionally unsafe.
8. Some nurses lack the experience
and preparation to directly address
incivility from someone in a higher
position because of the clear power
differential or a belief that it won’t
change anything. The guidelines be-
low can help you prepare for and
engage in challenging conversations.
Reflecting, probing, and
committing
Reflecting on the workplace culture
and our relationships and interac-
tions with others is an important
step toward improving individual,
team, and organizational success.
When faced with the prospect of
having a challenging conversation,
we need to ask ourselves key ques-
tions, such as:
• What will happen if I engage in
this conversation, and what will
happen if I don’t?
• What will happen to the patient
if I stay silent?
In the 2005 report “Silence Kills:
The Seven Crucial Conversations
for Healthcare,” the authors identi-
fied failing to speak up in disre-
spectful situations as a serious com-
munication breakdown among
healthcare professionals, and they
asserted that such a failure can
9. have serious patient-care conse-
quences. In a subsequent report,
“The Silent Treatment: Why Safety
Tools and Checklists Aren’t Enough
to Save Lives,” the authors suggest-
ed a multifaceted organizational ap-
proach to creating a culture where
people speak up effectively when
they have concerns. This approach
includes several recommendations
and sources of influence, including
improving each person’s ability to
be sure all healthcare team mem-
bers have the skills to be “200% ac-
countable for safe practices.” Ways
to acquire safe practice skills in-
clude education and training, script
development, role-playing, and
practicing effective communication
skills for high-stakes situations.
Creating a safe zone
If you’ve decided to engage in a
challenging conversation with a
coworker who has been uncivil,
choose the time and place careful-
ly. Planning wisely can help you
create a safe zone. For example,
avoid having this conversation in
the presence of patients, family,
and other observers. Choose a set-
ting where both parties will have as
much emotional and physical safety
as possible.
10. Both should agree on a mutual-
ly beneficial time and place to
meet. Ideally, the place should be
quiet, private, away from others
(especially patients), and con-
ducive to conversation and prob-
lem-solving. Select a time when
both parties will be free of inter-
ruptions, off shift, and well-rested.
If a real or perceived power differ-
ential exists between you and the
other person, try to have a third
party present.
You may need to initiate the
conversation by asking the other
person for a meeting. Suppose
you and your colleague Sam dis-
agree over the best way to per-
form a patient care procedure.
You might say something like,
“Sam, I realize we have different
approaches to patient care. Since
we both agree patient safety is our
top concern, I’m confident that if
we sit down and discuss possible
solutions, we can work this out.
When would you like to get to-
gether to discuss this?”
Before the meeting, think about
how you might have contributed to
the situation or conflict; this can
help you understand the other per-
11. 20 American Nurse Today Volume 10, Number 11
www.AmericanNurseToday.com
You can use the inventory below to help determine the health of
your workplace. To complete it, carefully read the 20 statements
below. Using a scale of 1 to 5, check the response that most
accurately represents your perception of your workplace. Check
5 if
the statement is completely true, 4 if it’s somewhat true, 3 if
it’s neutral, 2 if it’s somewhat untrue, and 1 if it’s completely
untrue.
Then total the number values of your responses to determine the
overall civility score. Scores range from 20 to 100. A score of
90
to 100 indicates a very healthy workplace; 80 to 89, moderately
healthy; 70 to 79, mildly healthy; 60 to 69, barely healthy; 50 to
59,
unhealthy; and less than 50, very unhealthy.
Completely Somewhat Neutral Somewhat
Completely
Statement
true (5) true (4) (3) untrue (2)
untrue (1)
Members of the organization “live” by a shared vision □
□ □ □ □
and mission based on trust, respect, and collegiality.
There is a clear and discernible level of trust
□ □ □ □ □
between and among formal leadership and
other members of the workplace.
12. Communication at all levels of the organization □
□ □ □ □
is transparent, direct, and respectful.
Employees are viewed as assets and valued □
□ □ □ □
partners within the organization.
Individual and collective achievements are celebrated □
□ □ □ □
and publicized in an equitable manner.
There is a high level of employee satisfaction,
□ □ □ □ □
engagement, and morale.
The organizational culture is assessed on an ongoing □
□ □ □ □
basis, and measures are taken to improve it based on
results of that assessment.
Members of the organization are actively engaged in □
□ □ □ □
shared governance, joint decision-making, and policy
development, review, and revision.
Teamwork and collaboration are promoted and evident. □
□ □ □ □
There is a comprehensive mentoring program for □
□ □ □ □
all employees.
There is an emphasis on employee wellness and self-care. □
□ □ □ □
There are sufficient resources for professional growth □
14. Clark Healthy Workplace Inventory
www.AmericanNurseToday.com
November 2015 American Nurse Today 21
son’s perspective. The clearer you
are about your possible role in the
situation, the better equipped you’ll
be to act in a positive way. Re-
hearsing what you intend to say al-
so can help.
Preparing for the conversation
Critical conversations can be stress-
ful. While taking a direct approach
to resolving a conflict usually is the
best strategy, it takes fortitude,
know-how—and practice, practice,
practice. Prepare as much as possi-
ble. Before the meeting, make sure
you’re adequately hydrated and
perform deep-breathing exercises
or yoga stretches.
On the scene
When the meeting starts, the two
of you should set ground rules,
such as:
• speaking one at a time
• using a calm, respectful tone
• avoiding personal attacks
• sticking to objective information.
15. Each person should take turns
describing his or her perspective in
objective language, speaking di-
rectly and respectfully. Listen ac-
tively and show genuine interest in
the other person. To listen actively,
focus on his or her message in-
stead of thinking about how you’ll
respond. If you have difficulty lis-
tening and concentrating, silently
repeat the other person’s words to
yourself to help you stay focused.
Stay centered, poised, and fo-
cused on patient safety. Avoid be-
ing defensive. You may not agree
with the other person’s message,
but seek to understand it. Don’t in-
terrupt or act as though you can’t
wait to respond so you can state
your own position or impression.
Be aware of your nonverbal
messages. Maintain eye contact and
an open posture. Avoid arm cross-
ing, turning away, and eye rolling.
The overall goal is to find an
interest-based solution to the situa-
tion. The intention to seek com-
mon ground and pursue a com -
promise is more likely to yield a
win-win solution and ultimately im-
prove your working relationship.
Once you and the other person
16. reach a resolution, make a plan for
a follow-up meeting to evaluate
your progress on efforts at resolv-
ing the issue.
Framework for engaging in
challenging conversations
Cognitive rehearsal is an evidence-
based framework you can use to
address incivility during a challeng-
ing conversation. This three-step
process includes:
• didactic and interactive learning
and instruction
• rehearsing specific phrases to
use during uncivil encounters
• practice sessions to reinforce in-
struction and rehearsal.
Using cognitive rehearsal can
lead to improved communication, a
more conflict-capable workforce,
greater nurse satisfaction, and im-
proved patient care.
DESC model
Various models can be used to
structure a civility conversation.
One of my favorites is the DESC
model, which is part of Team-
STEPPS—an evidence-based team-
work system to improve communi-
cation and teamwork skills and, in
17. turn, improve safety and quality
care. Using the DESC model in
conjunction with cognitive rehears-
al is an effective way to address
specific incivility incidents. (See
DESC in action: Three scenarios.)
Other acceptable models exist
for teaching and learning effective
communication skills and becom-
ing conflict-capable. In each mod-
el, the required skills are learned,
practiced, and reinforced until re-
sponses become second nature.
Another key feature is to have the
learner make it his or her own; al-
though a script can be provided, it
should be used only to guide de-
velopment of the learner’s personal
response.
Nurturing a civil and
collaborative culture
Addressing uncivil behavior can be
difficult, but staying silent can in-
crease stress, impair your job per-
formance and, ultimately, jeopard-
ize patient care. Of course, it’s
easier to be civil when we’re re-
laxed, well-nourished, well-hydrat-
ed, and not overworked. But over
the course of a busy workday,
stress can cause anyone to behave
disrespectfully.
When an uncivil encounter oc-
18. curs, we may need to address it by
having a critical conversation with
the uncivil colleague. We need to
be well-prepared for this conversa-
tion, speak with confidence, and
use respectful expressions. In this
way, we can end the silence that
surrounds incivility. These encoun-
ters will be more effective when
we’re well-equipped with such
tools as the DESC model—and
when we’ve practiced the required
skills over and over until we’ve
perfected them.
Effective communication, con-
flict negotiation, and problem-solv-
ing are more important than ever.
For the sake of patient safety,
healthcare professionals need to
focus on our higher purpose—pro-
viding safe, effective patient care—
and communicate respectfully with
each other. Differences in social-
ization and educational experi-
ences, as well as a perceived pow-
er differential, can put physicians
and nurses at odds with one an-
other. When we nurture a culture
of collaboration, we can synthesize
the unique strengths that health-
care workers of all disciplines
bring to the workplace. In this
way, we can make the workplace
a civil place. �
19. Cynthia M. Clark is a nurse consultant with ATI
Nursing Education and professor emeritus at Boise
State University in Boise, Idaho. Names in scenarios
are fictitious.
For a list of selected references, visit American
NurseToday.com/?p=21641.
22 American Nurse Today Volume 10, Number 11
www.AmericanNurseToday.com
DESC in action: Three scenarios
The DESC model for addressing incivility has four elements:
D: Describe the specific situation.
E: Express your concerns.
S: State other alternatives.
C: Consequences stated.
The scenarios below give examples of how to use the DESC
model to address uncivil workplace encounters.
Nurses Sandy and Claire
At the beginning of her shift, Sandy receives a handoff report
from Claire, who has just finished her shift.
“Geez, Sandy, where have you been? You’re late as usual. I
can’t
wait to get out of here. See if you can manage to get this
informa-
tion straight for once. You should know Mary Smith by now.
You
took care of her yesterday. She was on 4S forever; now she’s
our
problem. You need to check her vital signs. I’ve been way too
20. busy
to do them. So, that’s it—I’m out of here. If I forgot something,
it’s
not my problem. Just check the chart.”
Not only is Claire rude and disrespectful, but she also is put-
ting the patient at risk by providing an incomplete report.
Here’s how Sandy might address the situation.
Describe: “Claire, I can see you’re in a hurry, and I understand
you’re upset because I’m late. We can talk about that when we
have more time. For now, I don’t feel like I’m getting enough
information to do my job effectively.”
Explain: “Talking about Mrs. Smith in a disrespectful way and
rushing through report can have a serious impact on her care.”
State: “I know we’re both concerned about Mrs. Smith, so
please give me a more detailed report so I can provide the
best care possible.”
Consequence: “Without a full report, I may miss an important
piece of information, and this could compromise Mrs. Smith’s
care.”
Nurse manager Alice and staff nurse Kathy
The anxiety level may rise for a nurse who experiences incivili-
ty from a higher-up. The following scenario illustrates an unciv-
il encounter between Alice, a nurse manager, and Kathy, a staff
nurse.
“Hey Kathy, I just found out Nicole called in sick, so you’re
going to
have to cover her shift. We’re totally shorthanded, so you need
to
stay. You may not like the decision, but that’s just the way it
is.”
Kathy is unable—and frankly, unwilling—to work a double
21. shift. Exhausted, she’d planned to spend time with her family
this evening. Also, she has worked three extra shifts this
month. She decides she needs to deal with this situation now
instead of setting up a meeting with Alice later in the week.
Here’s how she might use the DESC model with her manager.
Describe: “Alice, I can appreciate the need to cover the unit
because of Nicole’s illness. We all agree that having adequate
staff is important for patient care.”
Explain: “I’m exhausted, and because I have recently covered
other shifts, I’m less prepared to administer safe, high-quality
care.”
State: “I realize that as manager, it’s your responsibility to
make sure we have adequate staff for the oncoming shift. But
I’d like to talk about alternatives because I’m unable to work an
additional shift today.”
Consequence: “Let’s work together to discuss alternatives for
covering Nicole’s shift. It’s important for me to have a voice in
decisions that affect me.”
For a staff nurse, addressing a manager can be daunting. To
have a critical conversation with an uncivil superior in an effort
to put an end to the problem, you need the courage to be as-
sertive. Engaging in stress-reducing and self-care activities and
practicing mindfulness can boost your courage so you’ll be
prepared. Most of all, you need to practice and rehearse effec-
tive communication skills until you feel comfortable using
them.
A 2014 study by Laschinger et al. found a compelling rela-
tionship between meaningful leadership and nurse empower-
ment and their impact on creating civility and decreasing
nurse burnout. This study underscores the need for leadership
development to enable nurse managers to foster civil work en-
vironments. To create and sustain a healthy environment, all
22. members of the organization need to receive intentional and
ongoing education focused on raising awareness about incivil-
ity; its impact on individuals, teams, and organizations; and
most important, its consequences on patient care and safety.
Nurse Tom and Dr. Jones
This scenario depicts an uncivil encounter between a nurse
and a physician.
Tom is concerned about Mr. Brown, a patient who’s 2 days
postop
after abdominal surgery for a colon resection. On the second
evening after surgery, Mr. Brown's blood pressure increases.
Tom
watches him closely and continues to monitor his vital signs. As
the night wears on, Mr. Brown’s blood pressure continues to
rise,
his breathing seems more labored, and his heart rate increases.
Tom calls Dr. Jones, the attending physician, to report his find-
ings. Dr. Jones chuckles and says, “He’s just anxious. Who
wouldn’t
be in his condition?” and hangs up. Undaunted, Tom calls back
and insists Dr. Jones return to the unit to assess Mr. Brown.
Reluc-
tantly, Dr. Jones comes to the unit, peeks into Mr. Brown’s
room
without assessing him, and chastises Tom in front of his col-
leagues and other patients about his “ridiculous overreaction.”
Tom politely asks Dr. Jones to meet with him in an empty
meeting
room. Here’s how Tom uses DESC to address the situation.
Describe: “Dr. Jones, I’d like to explain something. Please hear
me out before you comment. I am a diligent nurse with exten-
sive patient care experience.”
23. Explain: “I know that as Mr. Brown’s attending physician,
you’re committed to his safety. I assure you that everyone on
the healthcare team shares your concern, including me. I
called you immediately after determining persistent and no-
table changes in Mr. Brown’s vital signs.”
State: “Because we are all concerned about Mr. Brown’s care, it
would be best if you conducted an assessment and addressed
me in a respectful manner so we can provide the best care
possible. I will show you the same respect.”
Consequence: “Disregarding important information or allow-
ing your opinion of me to influence your response could com-
promise Mr. Brown’s care. We need to work together as a team
to provide the best care possible.”
www.AmericanNurseToday.com
November 2015 American Nurse Today 23
Please mark the correct answer online.
1. The American Association of
Critical-Care Nurses does not identify
which of the following as a
characteristic of a healthy workplace?
a. Skilled communication
b. Informal leadership
c. True collaboration
d. Meaningful recognition
2. A healthy work environment
requires:
a. civility conversations at the highest
level of the organization.
24. b. emphasis on formal rather than
informal leadership.
c. shared organizational vision, values,
and norms.
d. individualized values and norms.
3. When considering whether to have
a challenging conversation, which key
question should you ask yourself?
a. Is the person I need to talk to a full-
time employee?
b. Do I have enough experience to
have the conversation?
c. How many years have I worked at
this facility?
d. What will happen to the patient if I
stay silent?
4. Which of the following helps to
create a safe zone for a challenging
conversation?
a. Agreeing on a mutually beneficial
time to meet
b. Having the conversation in the
presence of patients
c. Having the conversation in the
25. presence of family members
d. Choosing a time immediately after
the other person’s shift
5. If a power differential exists
between you and the other person, an
effective approach is to:
a. keep the matter between the two of
you.
b. have a third party present.
c. have a security officer attend the
meeting.
d. refrain from having the
conversation.
6. Which of the following is an
appropriate action during a challenging
conversation?
a. Interrupt as needed.
b. Talk quickly.
c. Cross your arms.
d. Maintain eye contact.
7. The first step of cognitive rehearsal
is:
a. describing your position in objective
terms.
b. rehearsing specific phrases to use
during uncivil encounters.
26. c. undergoing didactic and interactive
learning and instruction.
d. having a practice session to
reinforce instruction and rehearsal.
8. What is the first element of the
DESC model?
a. Describe the specific situation.
b. Discuss your concerns.
c. Define your solution.
d. Detail the alternatives.
9. What is the last element of the DESC
model?
a. Coordinate your response.
b. Consider the setting.
c. Consequences stated.
d. Concerns stated.
10. Which statement about challenging
conversations is correct?
a. Nurses have an innate ability to
have these conversations.
b. The person who called the meeting
should dominate the discussion.
c. Agreeing with the other person’s
message is important.
d. After the resolution, the participants
27. should schedule a follow-up
meeting.
POST-TEST • Conversations to inspire and promote a more
civil workplace
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provider of continuing nursing education by the American
Nurses Credentialing Center’s Commission on Accreditation.
ANCC Provider Number 0023.
Contact hours: 1.0
ANA’s Center for Continuing Education and Professional
Devel-
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Post-test passing score is 80%. Expiration: 11/1/18
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ties and does not imply that there is real or implied endorse-
ment of any product, service, or company referred to in this
activity nor of any company subsidizing costs related to the
activity. The author and planners of this CNE activity have dis-
closed no relevant financial relationships with any commercial
companies pertaining to this CNE. See the last page of the
article to learn how to earn CNE credit.
CNE: 1.0 contact hours