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Counselors or : How Housing
Search Resources Impact HCV
Neighborhood Outcomes
Michael D. Webb, William M. Rohe, and Kirstin P. Frescoln
Center for Urban and Regional Studies, UNC-Chapel Hill
mdwebb@unc.edu
Housing Search
Utility maximization
• Neoclassical econ
• Search is a fn of personal
preferences and housing
supply
• Entire metro falls within
the choice set
Awareness space
• Subset of a mental map
• Housing search is biased
and limited within AS
• …Often around anchor
nodes
• Search often in 2-5
neighborhoods
Housing Search & Section 8
• Issues in applying utility maximization to HCV holders:
• Constraints: income, VPS
• LL refusal
• Transportation
• Smaller awareness spaces
• Draining ties
• Need
• Time constraints in finding housing
• Together, these barriers often result in less-than-desirable
housing and neighborhood outcomes
HCV search strategies
Counseling
• Longstanding HCV
deconcentration goal
• Counseling: understand
benefits of opportunity
NBs, find listings
• Range of outcomes (see
following)
Web searches
• Users search within a
confined band
• Little spatial mismatch: a
priori limitations
• Searchers still limit
themselves to <5 areas
• Popular: craigslist,
GoSection8,
SocialServe.com
HCV Counseling Outcomes
• Knowledge primarily from large, unique projects (HOPE
VI, MTO, Chicago/Atlanta)
• Gautreaux: strong counseling + motivated tenants = good
outcomes
• MTO: many housing searches failed; issues finding
subsequent housing w/o counseling
• Chicago PFT: no obvious relationship between resources
and success of search
• HOPE VI: HCV holders fared better than public housing
relocatees, but worse than others in poverty
Research Questions & Hypotheses
• What types of households
were more likely to utilize
particular resources?
• Do particular housing
search resources achieve
greater subjective and/or
objective housing
outcomes?
• Counseling will have greater
awareness spaces, and
more knowledge of
opportunity areas
• Online resources will have
greater awareness spaces,
but less knowledge of
opportunity areas
• Since information is
priceless, those utilizing
more resources will have
better outcomes
Search resources
Counseling Online Friends/Family Driving
around
Cost
Potentially high:
transportation,
time
Minimal,
assuming
internet access
Minimal
More than
minimal
Volume
Limited but
high-quality
High
Limited, quality
varies
Varies
depending on
effort
Primary
limitation
Time-intensive Internet access
Potentially v
biased
Vehicle access
Context and Data
• Survey of 644 HCV
holders in 1H2014
• Demo/SES from survey
and admin data
• Subjective measures:
house/neighborhood
satisfaction; crime prev
• Objective measures: four
indices thru FA
• Methods: t-tests,
interviews later
Descriptive Statistics
63%
49%
43%
39%
0
200
400
38
201
218
144
42
Zero One Two Three Four
School index: elementary, middle, high
school proficiency; dropout and truancy
rates
Access index: proximity to groceries,
clinics, pharmacies; transit access
Dot colors:
Both
Counseling only
Online only
Neither
Advantage index: household income,
house value, homeownership, food
stamps
Safety index: violent crime, property
crime, fire calls
Dot colors:
Both
Counseling only
Online only
Neither
Which households were more likely to
utilize counseling?
Measure
Overall
Counsel-
ing
Online
Friends/
Family
Drive
Around
Age 49.4 48.9 48.9 50.1 49.3
If Elderly 15% 16% 14% 17% 14%
If HOH disabled 38% 40% 36% 34% 36%
If other disabled 6% 5% 7% 5% 6%
Household size 2.4 2.4 2.5 2.5 2.4
Total income $10,389 $10,213 $10,841 $10,496 $10,538
Wage income $4,469 $4,539 $4,626 $4,489 $4,629
Rent paid $143 $142 $154 $143 $149
If working 30% 31% 31% 31% 31%
Education 11.78 11.54 12.09 11.74 11.91
Years with voucher 15.77 18.01 15.86 17.37 19.40
Apartments visited 6.27 6.23 5.86 6.39 6.14
Vehicle ownership 52% 50% 61% 49% 55%
Resour
ces
SESDemo
What search resources resulted in
better housing outcomes?
Measure
Overall
Counseling
Online
Friends/
Family
Drive
Around
Home Satisfaction 46% 45% 49% 48% 48%
NB Satisfaction 41% 41% 42% 42% 41%
Perception of crime 0.16 0.17 0.16 0.16 0.16
Advantage -0.91 -0.94 -0.84 -0.89 -0.89
Safety -0.33 -0.37 -0.26 -0.29 -0.34
Schools -0.88 -0.91 -0.81 -0.85 -0.89
Access 0.21 0.23 0.17 0.16 0.19
Total Quality -1.90 -1.98 -1.75 -1.88 -1.92
ObjSubj
Online Resource & Neighborhood
Outcomes
Measure
Alone
Online
Driving
Friends
Alone
Driving
Friends
Home Satisfaction 46% 45% 46% 45% 44% 49% 52% 52% 54%
NB Satisfaction 41% 41% 38% 38% 45% 42% 44% 45% 47%
Perception of crime 0.16 0.17 0.17 0.16 0.18 0.16 0.16 0.15 0.15
Advantage -0.91 -0.94 -0.89 -0.92 -0.90 -0.84 -0.80 -0.82 -0.80
Safety -0.33 -0.37 -0.30 -0.43 -0.33 -0.26 -0.28 -0.27 -0.31
Schools -0.88 -0.91 -0.84 -0.92 -0.86 -0.81 -0.81 -0.81 -0.82
Access 0.21 0.23 0.21 0.27 0.16 0.17 0.16 0.14 0.15
Total Quality -1.90 -1.98 -1.82 -2.00 -1.93 -1.75 -1.72 -1.76 -1.78
All4
Counseling with …
Overall
Online with …
SubjObj
Findings
• Those who used online
resources fared better
objectively (c.p.)
• No many sig difference
between satisfaction and
resource used
• But … most people
satisfied
• No value added through
multiple resources
• Possible contaminating
factors?
Policy Implications and Future
Research
Policy implications
• Apparent benefit of online
resources
• Aids argument for wifi in
developments
• Lack of benefit of
counseling … why?
• Are services oriented
toward finding a place, or
finding a good place
Future research
• Interview voucher holders
• Which websites work best
• Why do people seek
counseling?
• What, if any, impact of
counseling
• Interviews with counselors
and landlords
• Acquire search data from
Section 8 websites
Michael D. Webb
mdwebb@unc.edu
919-962-0122

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Counselors or Craigslist? Relationships Between Housing Search Resources and Voucher Holders’ Neighborhood Outcomes

  • 1. Counselors or : How Housing Search Resources Impact HCV Neighborhood Outcomes Michael D. Webb, William M. Rohe, and Kirstin P. Frescoln Center for Urban and Regional Studies, UNC-Chapel Hill mdwebb@unc.edu
  • 2.
  • 3. Housing Search Utility maximization • Neoclassical econ • Search is a fn of personal preferences and housing supply • Entire metro falls within the choice set Awareness space • Subset of a mental map • Housing search is biased and limited within AS • …Often around anchor nodes • Search often in 2-5 neighborhoods
  • 4. Housing Search & Section 8 • Issues in applying utility maximization to HCV holders: • Constraints: income, VPS • LL refusal • Transportation • Smaller awareness spaces • Draining ties • Need • Time constraints in finding housing • Together, these barriers often result in less-than-desirable housing and neighborhood outcomes
  • 5. HCV search strategies Counseling • Longstanding HCV deconcentration goal • Counseling: understand benefits of opportunity NBs, find listings • Range of outcomes (see following) Web searches • Users search within a confined band • Little spatial mismatch: a priori limitations • Searchers still limit themselves to <5 areas • Popular: craigslist, GoSection8, SocialServe.com
  • 6. HCV Counseling Outcomes • Knowledge primarily from large, unique projects (HOPE VI, MTO, Chicago/Atlanta) • Gautreaux: strong counseling + motivated tenants = good outcomes • MTO: many housing searches failed; issues finding subsequent housing w/o counseling • Chicago PFT: no obvious relationship between resources and success of search • HOPE VI: HCV holders fared better than public housing relocatees, but worse than others in poverty
  • 7. Research Questions & Hypotheses • What types of households were more likely to utilize particular resources? • Do particular housing search resources achieve greater subjective and/or objective housing outcomes? • Counseling will have greater awareness spaces, and more knowledge of opportunity areas • Online resources will have greater awareness spaces, but less knowledge of opportunity areas • Since information is priceless, those utilizing more resources will have better outcomes
  • 8. Search resources Counseling Online Friends/Family Driving around Cost Potentially high: transportation, time Minimal, assuming internet access Minimal More than minimal Volume Limited but high-quality High Limited, quality varies Varies depending on effort Primary limitation Time-intensive Internet access Potentially v biased Vehicle access
  • 9. Context and Data • Survey of 644 HCV holders in 1H2014 • Demo/SES from survey and admin data • Subjective measures: house/neighborhood satisfaction; crime prev • Objective measures: four indices thru FA • Methods: t-tests, interviews later
  • 11. School index: elementary, middle, high school proficiency; dropout and truancy rates Access index: proximity to groceries, clinics, pharmacies; transit access Dot colors: Both Counseling only Online only Neither
  • 12. Advantage index: household income, house value, homeownership, food stamps Safety index: violent crime, property crime, fire calls Dot colors: Both Counseling only Online only Neither
  • 13. Which households were more likely to utilize counseling? Measure Overall Counsel- ing Online Friends/ Family Drive Around Age 49.4 48.9 48.9 50.1 49.3 If Elderly 15% 16% 14% 17% 14% If HOH disabled 38% 40% 36% 34% 36% If other disabled 6% 5% 7% 5% 6% Household size 2.4 2.4 2.5 2.5 2.4 Total income $10,389 $10,213 $10,841 $10,496 $10,538 Wage income $4,469 $4,539 $4,626 $4,489 $4,629 Rent paid $143 $142 $154 $143 $149 If working 30% 31% 31% 31% 31% Education 11.78 11.54 12.09 11.74 11.91 Years with voucher 15.77 18.01 15.86 17.37 19.40 Apartments visited 6.27 6.23 5.86 6.39 6.14 Vehicle ownership 52% 50% 61% 49% 55% Resour ces SESDemo
  • 14. What search resources resulted in better housing outcomes? Measure Overall Counseling Online Friends/ Family Drive Around Home Satisfaction 46% 45% 49% 48% 48% NB Satisfaction 41% 41% 42% 42% 41% Perception of crime 0.16 0.17 0.16 0.16 0.16 Advantage -0.91 -0.94 -0.84 -0.89 -0.89 Safety -0.33 -0.37 -0.26 -0.29 -0.34 Schools -0.88 -0.91 -0.81 -0.85 -0.89 Access 0.21 0.23 0.17 0.16 0.19 Total Quality -1.90 -1.98 -1.75 -1.88 -1.92 ObjSubj
  • 15. Online Resource & Neighborhood Outcomes Measure Alone Online Driving Friends Alone Driving Friends Home Satisfaction 46% 45% 46% 45% 44% 49% 52% 52% 54% NB Satisfaction 41% 41% 38% 38% 45% 42% 44% 45% 47% Perception of crime 0.16 0.17 0.17 0.16 0.18 0.16 0.16 0.15 0.15 Advantage -0.91 -0.94 -0.89 -0.92 -0.90 -0.84 -0.80 -0.82 -0.80 Safety -0.33 -0.37 -0.30 -0.43 -0.33 -0.26 -0.28 -0.27 -0.31 Schools -0.88 -0.91 -0.84 -0.92 -0.86 -0.81 -0.81 -0.81 -0.82 Access 0.21 0.23 0.21 0.27 0.16 0.17 0.16 0.14 0.15 Total Quality -1.90 -1.98 -1.82 -2.00 -1.93 -1.75 -1.72 -1.76 -1.78 All4 Counseling with … Overall Online with … SubjObj
  • 16. Findings • Those who used online resources fared better objectively (c.p.) • No many sig difference between satisfaction and resource used • But … most people satisfied • No value added through multiple resources • Possible contaminating factors?
  • 17. Policy Implications and Future Research Policy implications • Apparent benefit of online resources • Aids argument for wifi in developments • Lack of benefit of counseling … why? • Are services oriented toward finding a place, or finding a good place Future research • Interview voucher holders • Which websites work best • Why do people seek counseling? • What, if any, impact of counseling • Interviews with counselors and landlords • Acquire search data from Section 8 websites