This document outlines the rules for IBERIA's #Tweetowns contest on Twitter. The contest will award two trips - one to Madrid for followers in the Americas, and one to Guatemala for followers in Europe. To enter, followers must tweet the hashtag #tweetowns along with the shortest list of Panamanian and/or Guatemalan cities and towns separated by semi-colons. Winners will be chosen based on submitting the list with the fewest cities that are IBERIA followers. Winners will be announced on Twitter within a month and must contact IBERIA within 5 days to claim their prize.

1. CONTEST RULES: #Tweetowns
1. Organizing Company
The IBERIA S.A. company (hereafter called “IBERIA”) is to hold a contest which will take place
in accordance with the terms and conditions stated here. The name of the contest is
"TWEETOWN”.
2. Duration
Entries will be accepted from May 18, 2011 until midnight in mainland Spain (GMT +02:00) on
May 25, 2011.
3. Purpose
The purpose of the contest is to award 2 trips for two people each on the occasion of the
celebration of the 40th anniversary of Iberia flying to Panama and Guatemala.
4. Requisites to Participate
Contestants must be adults who are followers of the Iberia's official accounts on Twitter
(@Iberia and @Iberia_en), These conditions must be met and the winner's identity must be
proved before the prize can be awarded.
5. Contest Procedures
The contest will be linked to the hashtag #tweetowns on both @iberia and @iberia_en Twitter
accounts. There will be two winners, one per each continent, Europe and America Contestants
must follow these instructions:
You must send a Tweet to the network that includes the hashtag
#tweetowns[space]AME or EUR[followed by a semi-colon ;] depending on you
continent of departure. We will give a prize to the Tweet that has the smallest number
of cities or towns in Guatemala and/or Panama in the remaining Tweet characters and
separated by semi-colons (;), so what you must look for are the localities with the
longest names in one or both of the two countries. Names composed of more than one
word must be joined without spaces.
Example:
#tweetowns AME;Panama;Guatemala;etc.
You need not mention @iberia or @iberia_en in the Tweet.
The winner will be the person who needs the fewest cities or towns to complete all the
characters and who is also our follower –an indispensable requisite. The contest is open
to our followers of the account in English and Spanish, although the names of the cities
and towns will be the original ones of Panama or Guatemala.
6. Selection of Winners
There will be two winners, one per each continent, Europe and America. The winner will be the
person who achieves the smallest number of cities in a Tweet with the requisites marked in
point 5.

2. Entries will be disqualified for:
• not including the hashtag or the continent (AME or EUR),
• Writing the same town more than once in the same tweet
• not including the separation with semi-colon (;).
• Leaving blank spaces in the tweet
• Not Including the full name of the town.
- A contestant can write as many tweets as he/she wants.
- And in the event of a tie in no. of cities the entry received chronologically before will be
the winner.
- Any Tweet that is going to win a prize will be regarded as the first and only over the rest
that are sent afterwards with similar characteristics or focus or which can be regarded as a
"copy" of the first.
- All the Tweets that are "copies” of a first one will not have the option of being a part of the
selection of the winner.
7. Notification of the Winners
The prize will be announced by Tweet within one month after end of the contest to the winning
users and their contact data will be collected. Consequently we recommend that to participate a
real user name be used which the user checks frequently.
If after five days we cannot contact the winner, we will proceed to choose another winner.
8. Description and Delivery of Prize
- AME PRIZE (for residents of the Americas)
One trip for two people to Madrid, including:
• Return flight in Tourist Class with Iberia
• Three nights in double room w/breakfast in 5-star Derby Villa Real hotel.
www.derbyhotels.com, Member of Small Luxury Hotels of the World
• Terms: Journey must begin at any of Iberia destination in the Americas, on flights
operated under IBERIA's own codes (not Ib7xxx, Ib5xxx, Ib4xxx, or Ib8xxx). Subject to
seat and hotel availability. Valid for one year, but not in the months of July or August,
or the Christmas or Easter holiday periods.
The prize may be rejected, but it cannot be exchanged for any other or for cash. IBERIA is not
liable for any other expenses relating to the trip, which must be met by the winning contestant.
- EUR PRIZE (for residents of Europe)
One trip for two people to Guatemala, including:
• Return flight in Tourist Class with Iberia

3. • Seven nights in double room w/ breakfast courtesy of Clark Tour, the number 1
touroperator of Guatemala. http://www.clarktours.com.gt/
Terms: Journey must begin at any of Iberia's short- or medium-haul destinations (anywhere
except the Americas or South Africa), on flights operated under IBERIA's own codes (not
Ib7xxx, Ib5xxx, Ib4xxx, or Ib8xxx). Subject to seat and hotel availability. Valid for one year, but
not in the months of July or August, or the Christmas or Easter holiday periods
The prize may be rejected, but it cannot be exchanged for any other or for cash. IBERIA is not
liable for any other expenses relating to the trip, which must be met by the winning contestant.
9. Exemption for Liability in the Event of Network Problems
Iberia declines all liability for consequences arising from the malfunction of the electronic
communications networks that affect the normal progress of the contest for reasons beyond the
control of IBERIA, and particularly those due to external actions performed in bad faith.
Iberia also declines responsibility for problems arising from the transmission or loss of data
beyond its control.
10. Privacy Rights
By participating in this contest, contestants and winners grant IBERIA the right to reproduce,
use, and publish their names the Tweet submitted within 10 days of the notification of the
winner, and they understand that they will receive no remuneration or benefit from this beyond
the prize itself.
11. Data Protection
By participating in this contest, contestants agree that the messages published on IBERIA's
Twitter account may be shared with its followers on Twitter and that this does not constitute
any infringement of their rights to privacy.
Twitter does not sponsor, administer, or in any way associate itself with this contest, and all
information is supplied to IBERIA, not to Twitter. The information provided will be used solely
for the purpose of contacting the winner privately.
12. Acceptance of the Rules
By participating in the contest, contestants accept these rules, which are published on
www.megustavolar.iberia.com.
By participating in the contest, contestants agree to abide by Twitter rules.
All questions, comments or complaints having to do with this contest must be addressed to
IBERIA, not Twitter.