This document provides information about a presentation on improving communications given by Ronald C Hughes of Contact Ignition. The presentation covers reviewing rules, roles, and representations; conducting role-plays and relaxing upon entry; gaining referrals and handling requests. Attendees are encouraged to provide their opinions. The presentation aims to spark interest and engagement in communications to set them on fire.

1. Contact Ignition
Get the spark to set your communications on fire

2. Routine
Review and revisit
Rules
Role-plays
Relax on entry
Representations (selling)
Referrals
Requests

3. Presented by
Ronald C Hughes
Contact Ignition

4. Your Opinion Counts

5. Contact Ignition
Get the spark to set your communications on fire

12. Interest is a feeling or emotion[1] that causes
attention to focus on an object or an event or a
process. In contemporary psychology of interest,[2]
the term is used as a general concept that may
encompass other more specific psychological
terms, such as curiosity and to a much lesser
degree surprise[citation needed].
The emotion of interest does have its own facial
expression, of which the most prominent
component is having dilated pupils.[3

17. ENGAGEMENT
The level of interest one has in?

18. TWO TYPES OF ATTRACTIVENESS
OR DESIRE
Sameness Uniqueness

20. UNIQUENESS

21. Conversion
Or Tipping point

22. ACTION

23. What I keep saying
Innovation, contact centre, consultant, lead sourcing, presentation
design, AIDCA, Organisational psychology, Identity Structure Analysis,
Identity Diffusion, Leadership Identity, Learner Identity, Buyer Identity,
Worker Identity: Knowledge, Skills and attitude evaluations and
assessments
I HELP COMPANIES WITH ON-
BOARDING CLIENTS AND EMPLOYEES
PLACES WHERE YOU CAN IGNITE YOUR
CONTACTS

24. What I mean
LESS COST MORE PROFITS
LESS RISK GREATER SECURITY
BETTER COMMUNICATION
LESS ERRORS
BETTER INPUT
BETTER OUTPUT