The CRA App allows users to quickly register motor vehicle claims by filing a claim within minutes through a few clicks on their smartphone. It provides crisis support by enabling users to request emergency assistance from ambulance or police services. Using machine learning and artificial intelligence, the app maintains security while reducing the time taken to submit information by quickly scanning documents. The app allows users to track the status of claims, add documents, and report issues to their insurance company. It aims to expedite the claims process through improved communication between the insured and insurer.
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Consumer presentation_Kenya CRA
1. CRA:: Motor Claims
Registration Automation
Every Claim is an unfortunate incident and a laborious process for filing
the claims filing, documentation submission and following up for the
reimbursement of the claims.
In Kenya, this process will be simplified with CRA App.
2. What is CRA App?
• Claims Registration Automation is a simple app to register your motor
vehicle claims.
• Rapid registration: With this App, one can register the claims within few
minutes with few clicks on their smart phone.
• Crisis support: Using the App, one can request emergency help from
Ambulance / Police in few clicks.
• Reliable technology: This app uses Machine learning and Artificial
intelligence, to maintain security and reducing time taken to type in
information available with a quick scan.
• Note: Please check with your insurance company, if they enrolled with AKI
to start using CRA App.
3. How do I use the App?
• Download the app from Google PlayStore / Apple AppStore.
• After you download, register in the app (which takes just 3–4-minutes).
Remember to register your policy and vehicle when you download the
app.
• At the time accident, in 3 clicks, one can request:
• If they need any emergency ambulance help
• If they need any police help
• Police and Ambulance will be notified instantly with exact location of the accident
spot.
• Identify the nearest towing services.
• Accident-related pictures are geo-tagged, time stamped and instantly
shared with your insurance company and thus claims processing can begin
instantly.
4. Post the accident claim is lodged…
• Regular notifications: Insured personnel can get the status updates via the
CRA App.
• Add documents: Insured personnel can submit additional documentation
via the App.
• Report problems: In case of any grievances, the same can be reported via
the App.
• Expedite communications: CRA reduces processing times, by quickly
aiding the customer convey important claims related information to the
Insurer and thereafter between the Insurer and their service providers.
• Data safeguards: CRA app complies to all data security policies and stores
information in a blockchain, thereby avoiding fraud.
• Single point of truth: CRA App is the perfect one stop shop that has all the
claims registered information and notifies the consumer of progress.
5. FAQ?
• Can I report a self-damage claim? Yes
• Can I report if my vehicle is stolen? Yes
• Can I register in CRA App, after the accident? No, you need to register when you download
the app, not at the time of accident.
• When can I download the App?
• Google Play store: App Store:
• Supported OS versions:
• Android (8.1 and above)
• iOS (N.N and above)
• More questions: please email us at support@claims.digital
