1. S/ I PROJECT AIM …to RESULT COMPANY LOC
S
Analyse Debtor/ collection/ claims mgt to identify opportunities
Allied Bakeries (Associated British Foods) UK
I Establish Best Practice O-to-C mgt Organistions and Processes: Policy, Procedures, doc. flows, structure,
people & skill development, Mgt information and reporting
-10 Days
DSO
NRG (Nashuatec) BE
I Manage and clean up set of accounts Exceeded Express Dairies (Diageo Plc) UK
S Analyse the Credit Control Operations Link 51 (Wagon Industrial Group) UK
S Identify receivables performance opportunities, provide recommendations and propose implementation
plan to achieve estimated benefits
ARC Southern (Hanson Plc) UK
S Improve entire revenue mgt/ TendertoC process to sustain DSO/ Debtors reduction and enhance customer
quality/ service: review of policies & procedures, contracts, SOP&A, credit, collections, claims & cash mgt
processes and functions, debtor Performance/ KPI's/ mgt reporting, stakeholder Communications
PHILIPS Grand Publique' - START 1992
Philips Centurion Operation
FR
S Analyse the Credit Control Operations Oral B (Gilette) UK
S See above Philips GP Philips Kommunikations Industrie AG (PKI) GE
S Analyse Inventory status & processes Philips’ worldwide inventory positions
S See above Philips GP Philips Austria AT
S See above Philips GP Philips Mobile Radio UK
S See above Philips GP Philips Medizin Système GE
I Implement entire Revenue/ Receivables mgt process: Awarness Sessions to install a credit mgt culture;
Debt Reduction Targets and KPI's, Credit Control Strategie and Policy, SOP&Accounting, Credit (granting
credit facilities - risk vetting - Collection procedures) and Claims Mgt, effiecient Stakeholder processes and
relationships, Receivable/ SOP/ Credit and dispute Mgt reporting
Achieved Philips Broadcast Television Systems GE
S Quick Analysis of the revenue mgt process Loders Croklaan BV (UNILEVER) NE
I Establish a uniform and effective query process (development of best practices and introduction of a
quality programme and system to minimise recurrent errors, improve administry quality)
Achieved Philips Professional Systems and Speakers BE
O Preparation 'consolidated 1992' results for units supported by REL Centurion Operation for the Philips
Board meeting.
consolidated 1992' results REL/ Philips
Centurion Operation
S See above Philips GP Philips Components and Semi Conductors GE
S See above Philips GP Philips Consumer Electronics GE
O Planning and Preparation to set up the REL Germany company Foundation of REL Germany GE
I Improve results, productivity and cooperation of 'credit mgt depts' and provide policy/ procedures, i.e.
'Sort them out'
Requested
for PSA
Grp CrM
Philips Communications Systems SA
S Scoping of Working Capital/ Receivables & Credit Control opportunities SCOTTS Paper Belgium BE
S See above Philips GP Philips Domestic Appliances GE
S See above Philips GP Philips Kommunikations Industrie AG (PKI) GE
S Assess the working capital Performance: revenue/ receivable, stock & logistics and payables mgt EKO Stahl AG, (CS/ ArcelorMittal) GE
I Write revenue mgt process policy and strategy, redefine order processing systems/ tender-invoice process,
develop effective pro-active collection procedures/ tools with Increased focus on query mgt, enhance
targeted mgt reporting and Process Control Project Administration
Achieved
and AR -
225MDM
PKI, BCS & Managed Transport Networks GE
S Review the Revenue Mgt process IGLO – OLA (UNILEVER) NE
S Identify receivables and expenditure mgt processes and specify any working capital opportunities Wentus Kunstoff (vd. windt grp/ KNP-BT) GE
I Introduce 'stop order' procedure; Overhaul SOP; Install a 'pro delivery quality control check' and pro-active
customer credit assessment and collection procedures; Restructure and create dedicated accountable
credit & collection and customer service/ query mgt functions, separated from Sales. Ensure correct
staffing; Split/ re-group debtors ledger; Develop an effective query mgt system; Implement systematic
inventory KPI's.
Achieved EKO Stahl AG GE
S Identify the opportunities for improvement in cash flow, productivity and customer service from enhancing
the quality of receivables mgt within the revenue mgt process
IBM Deutschland GE
I Rewrite Credit Policy to increase 'debtor performance' and lift 'quality customer service': establishment
credit terms, 'Sales' and stakeholder responsibility on customer T&C's - application, follow up and
adherence 'payment to terms', conditions of sales, overdue & late payment fees, doubtful & bad Debt mgt.
Requested
for SSC
Mgr in
Dublin
IBM France, Credit Policy FR
I Re-engineer and optimise the SOP and Credit Control activities in order to reduce overall AR and increase
ledger transparancy/ control resulting in an improved age structure, customer service and administrative
cost.
Exceeded IBM Deutschland GE
I Enhance credit policy, Implement sustained credit control and dispute mgt best practices/ procesess
incl.roles, responsibilities, systems/ tools and reporting/ KPI's, develop a causal eradication program and
do subsidiaries roll out + analyse unbilled receivables and optimise the billing processes.
Achieved CGI “Company Générale Informatique”
(IBM)
FR
S Identify receivables performance and contract/SOP/credit mgt opportunities, provide recommendations
and identify/ propose an implementation plan to establish best practices
ALCATEL CIT FR
S Identify receivables performance opportunities, provide recommendations and identify/ propose
implementation plan to establish best practices
ADP/ GSI FR
I Improve receivables and customer accounts mgt through a. optimisation of the SOP/ contract Admin/ mgt
process and its stakeholder responsibility, b. provide operational and pragmatic solutions to specific
problems
Achieved ALCATEL CIT - Export FR
S/ I
To establish CPM policy and the Credit Process Mgt Requested
to be Bell
CPM
ALCATEL BELL BE
My Working Capital/ Revenue Mgt ASSIGNMENTS (Surveys, Implementations and Other) as REL Consultant 1991 - 1997
