Depuis que Google et Apple s’affirment de plus en plus sur le marché de la santé, la santé mobile ou mHealth est dans toutes les bouches. Cependant, la conception et le développement d'applications de santé mobile pour les professionnels nécessite néanmoins de respecter des besoins et un cadre législatif spécifiques. Une bonne expertise médicale et une excellente compréhension des procédures sont indispensables. Le respect des directives, des standards, de l’intéropabilité, de la sécurité et de la confidentialité sont autant de critères importants qui doivent être respectés. Une tâche pas facile! Andreas Lorenz de digitalMedLab montre dans sa présentation comment il est possible de rassembler avec succès santé, design et technologie.

1. Andreas Lorenz, Head of Mobile @ digitalMedLab
UX-Schweiz, ETHZ, Zürich - 28. April 2016
Connecting Dots between Health,
Design and Technology.
UX-Design in Mobile Health

2. digitalMedLab.com

3. 1816
Stethoscope by René Laennec
digitalMedLab.com

4. 2016
Stethoscope by CliniCloud
1816
Stethoscope by René Laennec
digitalMedLab.com

5. “Why can’t health care tools be as easy to use
“as the tools I use in the rest of my life?”

6. digitalMedLab.com
digitalMedLab
Connecting Health, Technology & Design to create Value
HEALTH DESIGN TECHNOLOGY

7. digitalMedLab.com
Reduce Costs, Time and medical Errors
+WoundDesk
• a mobile app
• a wound report
• a web-based administration
• a health analytics tool
• an open API
• an EHR-gateway
A mobile health system including:

8. Why is healthcare a challenge
for user experience designers?
digitalMedLab.com

9. Healthcare Settings
Design/Develop for different

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Out-Patient Care/Homecare
Design/Develop for different settings

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Hospital
Design/Develop for different settings

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Medical Practice/Specialist
Design/Develop for different settings

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Nursing Home
Design/Develop for different settings

14. Stakeholders
Design/Develop for different users

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Patient
Design/Develop for different users

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Nurse
Design/Develop for different users

17. Physician
Design/Develop for different users
digitalMedLab.com

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Health IT
Design/Develop for different users

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Health Management
Design/Develop for different users

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Pharma
Design/Develop for different users

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Insurance
Design/Develop for different users

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Military Health
Design/Develop for different users

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Requirements
mHealth

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Healthcare Processes
mHealth Requirements

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Effective Outcomes
mHealth Requirements

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Medical Validation
mHealth Requirements

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Regulation
mHealth Requirements

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Reimbursement
mHealth Requirements

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EHR Integration
mHealth Requirements

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Security
mHealth Requirements

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Privacy
mHealth Requirements

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Connectivity
mHealth Requirements

33. Learnings
Health Product Development == UX-Driven Process
1 Know the processes and pains
2 Empower the provider
3 Start with a MVP
4 Use a lean methodology
5 Integrate grow hacking
6 Health visualization is king
7 Building trust through design
8 Switzerland is a small market
9 Localization is indispensable
Everything is a work in progress…

34. Presentation under
slideshare.com/digitalmedlab
Andreas Lorenz
Questions?
Thank you!
Head of Mobile / Co-founder
al@digitalmedlab.com