Public Affairs Round-up - MSLGROUP in India - February 2014Ashraf Engineer
As India strides towards the general election, the media and corporations are in overdrive trying to understand how the country will vote. Based on these projections are critical investments and other business decisions.
In the past few months, our television screens and newspaper front pages have been filled with pre-election surveys predicting seat share and impact on policy. Their results vary vastly, depending upon the methodology, the sample and timing.
In this edition of MSLGROUP in India’s ‘Public Affairs Round-up’ (PAR), Sanjeev Singh, a veteran in the art of the pre-election survey, writes about its evolution in India and the science behind it. Singh, the director of the Centre for Empowerment Studies, details the challenges in India and also compares them to those faced in the US.
We also analyse the passing of the Lokpal Bill and tell stories through numbers related to the election.
This edition is part of our ‘Voice of India 2014’, an insights programme based on the Lok Sabha poll. It will include infographics, blogs, editions of PAR, and much more.
How will the future of politics and political campaigning look like? Who will be the heroes in the future political battles? Where will the battle take place - on the streets or in the virtual world? What weapons will the future political parties use?
In this report, the Institute of Customer Experience raises many of such questions and presents possible scenarios that might become a reality given the present trends.
Introduction to working papers for regenerative economic thinkingRaymond Aitken
Who Wants to Be a Bitcoin Millionaire? is an BBC1 Panorama documentary by Spencer Kelly, which is an exercise in dumbing down the population, regarding monetary extortion & despotic power centralisation by the establishment. These slides are a response, in the form of an introduction to the launch of a series of working papers, aimed at enabling ordinary people to think clearly; and better perceive and understand how to heal the root causes of political economy dysfunction.
Public Affairs Round-up - MSLGROUP in India - February 2014Ashraf Engineer
As India strides towards the general election, the media and corporations are in overdrive trying to understand how the country will vote. Based on these projections are critical investments and other business decisions.
In the past few months, our television screens and newspaper front pages have been filled with pre-election surveys predicting seat share and impact on policy. Their results vary vastly, depending upon the methodology, the sample and timing.
In this edition of MSLGROUP in India’s ‘Public Affairs Round-up’ (PAR), Sanjeev Singh, a veteran in the art of the pre-election survey, writes about its evolution in India and the science behind it. Singh, the director of the Centre for Empowerment Studies, details the challenges in India and also compares them to those faced in the US.
We also analyse the passing of the Lokpal Bill and tell stories through numbers related to the election.
This edition is part of our ‘Voice of India 2014’, an insights programme based on the Lok Sabha poll. It will include infographics, blogs, editions of PAR, and much more.
How will the future of politics and political campaigning look like? Who will be the heroes in the future political battles? Where will the battle take place - on the streets or in the virtual world? What weapons will the future political parties use?
In this report, the Institute of Customer Experience raises many of such questions and presents possible scenarios that might become a reality given the present trends.
Introduction to working papers for regenerative economic thinkingRaymond Aitken
Who Wants to Be a Bitcoin Millionaire? is an BBC1 Panorama documentary by Spencer Kelly, which is an exercise in dumbing down the population, regarding monetary extortion & despotic power centralisation by the establishment. These slides are a response, in the form of an introduction to the launch of a series of working papers, aimed at enabling ordinary people to think clearly; and better perceive and understand how to heal the root causes of political economy dysfunction.
CITIPOL is a venture combining social entrepreneurship and innovation in social scientific methodologies. It is about building a better national conversation that acknowledges the slacktivism of the masses. Ideally, we should answer people's social affordance for socio-civic participation the same way Facebook did for social connectivity.
Open call for coders, data scientists and similar wizards. Contact: herbert [dot] ww [at] gmail [dot] com
How do we better harvest and leverage upon online voices to make a better gauge of the granularity of public sentiment? My intuition is that there is no statistically significant distinction between the texture of sentiment in the real world and sentiment online, when analyzed at the big data level of analysis. As we are today, political outcomes are setup systematically so when people select political representatives, they are saying they adopt the candidate's sociopolitical positions wholesale. Naturally, we should endeavor to create such a platform to better reflect the complexity and granularity of public sentiment.
TINDER & GETTING MILLENNIALS TO DO ELECTORAL POLITICS89up
In the 48 hours before the general election earlier this year, a women-led team of four used tinder to send 40,000 messages to 18-25 year olds living in top 20 marginal constituencies. Learn and how it happened, the thinking behind it and the implications for doing innovative campaigning across unexpected social channels.
Written by Cleménce Hlé and Virgile De Vile on how to build a political party based on online technologies for democratic participation such as DemocracyOS. Based on the experience of the Partido de la Red from Buenos Aires, Argentina that got over 1% of the votes in 2013.
A process server is a authorized person for delivering legal documents, such as summons, complaints, subpoenas, and other court papers, to peoples involved in legal proceedings.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Understanding the Challenges of Street ChildrenSERUDS INDIA
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Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
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Anarchist Black Cross Moscow
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Uznik Online
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Congreso Interactivo, Elegilegi and DEMOS - Presentation at TICTeC
1. ¿¡TENEMOS VOZ!?
Measuring citizen engagement in Argentina
Martín Szyszlican
@martinszy
www.martinszyszlican.com
Congreso Interactivo
@CongresoInterac
www.congresointeractivo.org
2. 1. Introduction and political context
2. Will NGOs use our PMO?
3. Did we just make 200.000 argentinians
question their vote?
4. Is the Buenos Aires city council opening up?
5 minutes for each topic, and then a conversation.
What are we going to cover?
3. So what is this Argentina you're
talking about? A personal perspective.
● 45M people
● Independence from
Spain in 1810/6.
● Small amount of
native americans.
● 24 democratically
elected presidents.
● 5 military coups in
20th century.
● Currently 32 years
of democracy.
4. What was happening when I started
thinking?
● 76' to 83' military
coup 30k dead.
● '84 "never more"
trials.
● 91' military
pardoned.
● Privatized state
companies.
● Double digit
poverty.
● IMF rules the
country.
5. Do I have a future?
● I had 15. Biggest
economic crisis in 2001.
● I saw the president resign
and run away in a
helicopter.
● I start working for the web,
I wanted to follow web
standards.
● It took me until 2009 to
realize I'm a citizen and I
had my share of
responsibility.
6. The congress around 2009
Interesting projects and debates.
● Media reform. Licenses handled by military.
● Gay rights. Inclusion should be for
everyone.
● Nationalizations. Privatizations failed.
● Progressive taxes and retirement.
People started to take notice.
7. Will NGOs use our PMO?
Can user research help us improve the
parliamentary process?
8. Redesigning the legislative UX
Or is it citizen experience?
Positive points
● Valuable information for all citizens.
● Processes that claim to represent all
citizens.
Opportunities
● Accessibility
● Mediated and biased access.
● Paths of action are hard to discover.
13. Defining key concepts: Mental Model
"The models people have of
themselves, others, the
environment. People form mental
models through experience, training,
and instruction."
- Don Norman
14. Defining key concepts: Persona
"User models, or personas,
are detailed, composite user
archetypes that represent
distinct groupings of
behaviors, attitudes,
aptitudes, goals, and
motivations observed during
the Research phase."
Alan Cooper
15. Understanding users
Quotations from our interviews
● Talk directly to users (7 interviews)
● Observe them use the site
Tomás "the party member" Luly "the citizen"
● "I already know how to
vote and who to follow"
● "My party informs me of
the new laws they are
planning to pass"
● "I listen to the radio" tv or
newspapers also.
● "I don't look for
information about the
congress"
16. Conclusions: First research round
● We enjoyed the research method and
thought it was useful.
● We had a hard time getting the volunteers to
actually perform the interviews.
● Our hypothetical personas were wrong.
● All citizens are not interested.
● Politized citizens already their
communication channels.
17. Second research round
On getting it right
● New personas hypothesis
● Five more interviews
Ricardo "the researcher" Julieta "the committed citizen"
● "we want to show the
congress is empty, that
no one is there fighting
for your rights"
● "they make it confusing
so its hard to access"
● "I went to the radio and
formed an association to
change the law"
● "It took me five years to
understand how to do it"
18. Interface design and usability
What tools do we need to build?
● Understanding activity
● Understanding actionability
How do we know they work?
● User testing in controlled settings
● Task-oriented measuring of failures
22. We performed
● 5 usability tests with NGOs
● 2 co-design sessions with designers and
journalists.
Results:
● Improved language in many areas
● Added information based on requests
● Clarified the homepage introduction
Usability of the PMO
23. Conclusions
How do we know we are delivering what
they need?
Ensuring the match between the interface
model and the user mental model is the key.
Will they use it?
They said they would, and we have 100 users a
day.
24. Did we just make 200.000
people question their vote?
With just a simple game.
26. How many people did we affect?
Stats for July 24th, 2013 - August 18th, 2013. Primaries where on August 11th.
27. Trends can be hidden by granularity
<- Weekly
Interest decreases as
election day
approaches.
<- Daily
Google Analytic's
default view can hide
some information.
<- Hourly
Peak of 4600
sessions in one hour
occurred at midnight,
9 days before the
elections
28. And how can I say it made them
question their vote?
"When it comes to deciding a
vote, a useful and fun instrument
is the Elegilegi.org game"
- Horacio Verbitsky, human rights activist,
director of the Center for Legal and Social
Studies (CELS)
29.
30. Is the city council
opening up?
Experimenting with DemocracyOS
in Buenos Aires
31. Demos, based in DemocracyOS
New forms of citizen participation in city council
32. How was the experiment?
Phase 1
Citizens ranked 16 projects by how interested
they were in voting them. 3 were selected.
Phase 2
Citizens debated and voted 3 projects.
Phase 3?
The reps haven't voted on the projects yet.
33. Measures of citizen participation
● 20.000 users.
● 2.400 votes cast.
● 700 comments.
● Project authors engaged in
social networks.
34. Current status
● The most voted project reached committee
debate after being frozen for two years.
● Users suggestions are compiled and will be
sent to the reps.
● Year ended before other projects could be
debated.
● None of the citizen-ranked projects reach the
chamber yet.
35. Final words
● UX research and evaluation is a good way of
ensuring user acceptance of tools.
● Web analytics are a good way of evaluating
reach and engagement.
● Following parliamentary activity is needed
for evaluating whether participation
experiments effectively impact policy.