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GERIATRIC CARE MANAGEMENT:  Comprehensive Eldercare Solutions  East Valley Estate Planning Council Heather Frenette, RN, MSN, CMC Arizona Care Management www.azcaremgt.com  480-633-1831
Current Situation ,[object Object],[object Object],[object Object],Source:  MetLife Caregiver Study
The Professional Geriatric Care Manager The  Professional   Geriatric Care Manager  (PGCM) is focused on maintaining the well-being, independence and dignity of elders and dependent adults, while balancing the special needs and problems of families caring for them. All NAPGCM professional members have advanced training, education and experience in gerontology, social work, nursing, and/or counseling.
Professional Geriatric Care Managers can provide… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
UNDERSTANDING :  Assessment PLANNING :   Customized Plan of Care On-Going Reassessment MANAGING Part I:   Implementing Needed Services MANAGING Part II :   Follow-up/Monitoring OUR PROFESSIONAL PROCESS: With a focus on understanding
Who are our Clients? Geriatric and Special Needs ,[object Object],[object Object],[object Object],[object Object],[object Object]
ADDITIONAL  SPECIALIZED  SERVICES: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study Ms. Jane Doe 76 years Alzheimer’s Disease (chronic condition) Lives at home Husband, 78 years old 3 adult children living at a distance PROFILE: SITUATION: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Interventions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Results ,[object Object],[object Object],[object Object],[object Object],[object Object]
National Association of Professional Geriatric Care Managers Our Mission… GCM is dedicated to the development, advancement, and promotion of humane and dignified care for the elderly and their families delivered by qualified professionals. Additionally, GCM is committed to working towards the highest quality of care for the elderly and their families through education, advocacy and high standards of professional practice
Professionalism at its best GCM offers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CARE MANAGEMENT: A Distinctive model ,[object Object],[object Object],[object Object],[object Object],[object Object]
TRIGGER POINTS… When to Call a PGCM? When you have a client who… …   has a limited support system …   needs support and resources to maintain independence …   is stressed by the caregiver role …   has multiple diagnoses/difficult situations that complicate decision making and care coordination …   requires a “road map” after a new diagnosis or hospitalization …   has family that can not reach consensus, needing information and objectivity …   struggles with balancing safety and independence issues …   needs consistent unbiased accurate communications …   requires supervision and on-going training of existing care providers   and…
TRIGGER POINTS… When to Call a PGCM? When you … …   need consistent accurate information …   require a comprehensive professional assessment of your older client’s situation …   want the best care for your clients …   notice a change in your older clientele, perhaps indicating a need for intervention …   are concerned about an older client …   get a call from an elder’s family member, who is turning to you for eldercare advice
The Value of PGCM   for the Professional Community ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Comprehensive Eldercare Solutions

  • 1. GERIATRIC CARE MANAGEMENT: Comprehensive Eldercare Solutions East Valley Estate Planning Council Heather Frenette, RN, MSN, CMC Arizona Care Management www.azcaremgt.com 480-633-1831
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  • 3. The Professional Geriatric Care Manager The Professional Geriatric Care Manager (PGCM) is focused on maintaining the well-being, independence and dignity of elders and dependent adults, while balancing the special needs and problems of families caring for them. All NAPGCM professional members have advanced training, education and experience in gerontology, social work, nursing, and/or counseling.
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  • 5. UNDERSTANDING : Assessment PLANNING : Customized Plan of Care On-Going Reassessment MANAGING Part I: Implementing Needed Services MANAGING Part II : Follow-up/Monitoring OUR PROFESSIONAL PROCESS: With a focus on understanding
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  • 11. National Association of Professional Geriatric Care Managers Our Mission… GCM is dedicated to the development, advancement, and promotion of humane and dignified care for the elderly and their families delivered by qualified professionals. Additionally, GCM is committed to working towards the highest quality of care for the elderly and their families through education, advocacy and high standards of professional practice
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  • 14. TRIGGER POINTS… When to Call a PGCM? When you have a client who… … has a limited support system … needs support and resources to maintain independence … is stressed by the caregiver role … has multiple diagnoses/difficult situations that complicate decision making and care coordination … requires a “road map” after a new diagnosis or hospitalization … has family that can not reach consensus, needing information and objectivity … struggles with balancing safety and independence issues … needs consistent unbiased accurate communications … requires supervision and on-going training of existing care providers and…
  • 15. TRIGGER POINTS… When to Call a PGCM? When you … … need consistent accurate information … require a comprehensive professional assessment of your older client’s situation … want the best care for your clients … notice a change in your older clientele, perhaps indicating a need for intervention … are concerned about an older client … get a call from an elder’s family member, who is turning to you for eldercare advice
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Editor's Notes

  1. Rosalynn Carter quote In spite of this fact… Our society doesn’t fully acknowledge the reality of the caregivers’ experience, it is difficult for caregivers to find the resources and support to make their experience more positive. The aim of today is to provide you with support, information, relaxation and recognition. The stress of caregiving can take a heavy toll on one’s health, so we hope that you will enjoy and take advantage of this wonderful day we have planned. If you leave here today with anything, I want you to remember 7 simple words.