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Components of organisational CRM
This document outlines the key components of organizational customer relationship management (CRM), including verbal communication, internet, email, advertising, telephone, marketing, data classification, data entry into organizational databases, data collection and analysis, and information dissemination across an organization to support sales and marketing management.
Components of organisational CRM
- 1. Components of OrganisationalCRM Verbal Communication Internet Email Advertising Telephone Marketing Data Classification Data Composition and insertion into the Organisational Database Collection of the analysed Data Information Dissemination to Various parts of the Organisation Support Selling Marketing Management