The guest is experiencing issues with their hotel room including a hot air conditioner, leaky water pipes in the bathroom causing moisture, a clogged and smelly toilet, and dirty curtains. The front desk apologizes and sends maintenance to fix the air conditioner, plumbing leaks, and unclog the toilet. They also offer to move the guest to another room within 15 minutes due to the multiple problems.

1. A; good everning. House keeping. How may I help you?
B: my room is very hot. It seem that there are some problems with the air
conditioner in may room.
A: Is your room number 1024?
B: yes. It is 1024
A: I am sorry madam, I will send someone up immediately to check for you.
B: sure. By the way, the water pipe has been leaked and it make my bathroom wet
and moist. Didnt the house keeper examine it before I check in? It ‘s terrible.
A: maybe the water pipes got some problems. I will send a plumber up right away.
B: ok. Thanks
A: Is there anything I can do for you?
B: yes, the toilet is dogged and I can not flash the water. It smells terrible.
A: I am very sorry to hear that. That must be something wrong with it. May be the
last customer has done st improperly. The plumber will also help you.
B: do you have any inconvenience?
A: yes, the window curtain is very dirty.
B: if you would like, we can set another room for you before room 1024 is well
prepared.
A: alright. I guess I have no choice. When should I move?
B: I will send a bellhop to help you more luggages and take you another room in
15 minutes.
A: Alright. That’s great. Thanks
B: It’s my pleasure and we apologize for the inconvience this causes. We’ll set
everthing well in shortest time and please acceptour appologies.