This document compares six different low-code application development platforms: Pega, Microsoft, Salesforce, ServiceNow, Alfresco, and Appian. It provides ratings for each platform across several categories from overall technical capability to pricing to customization options. Pega, Microsoft, and Salesforce received the highest ratings overall, with Salesforce receiving a perfect score for services and support. Pricing ranges from $25-$100 per user per month depending on the platform. All platforms can be deployed both on-premises and in the cloud except for Salesforce which is cloud-only.

1. 1
Pega Microsoft Salesforce Service now Alfresco Appian
Overal Technical Capability 4.3 4 4 4 3.6 4.1
Integration & Deployment 4.1 4.2 4 4 3.8 4.2
Services & Support 4.5 3.9 5 4 3 4
Tech Stack- Reusable Components 4.2 4.1 4.2 4 4 4
Cost of talent 4 4 4 3.9 3.8 4
Availaability of technical talent
in the marketplace 3.9 4 4 4 3 4
Maintenance 3.7 4 4 4 3 4
Pricing
Starts at 95$ per
user per month
based on
consumption
Starts at 65$ per
user per month
Starts at 25$ per
user per month
for an annual
subscription
For Professional
$75.00 per user
per month
starts at $100 per
user/month
+ standard ITSM
package
starts at $92
per user/month
Starts at 75$ per
user per month
Implementation
Designed to be
deployed on-
premises, in the
public cloud, or
through Pega Cloud
Cloud or On
premise
Cloud
Deployment On Premises
Cloud or On
premise
Public Cloud
On Premise
Customization
Provides a
collection of Visual
tools.
Allows you to
customize or
create your own
apps
Range of limited
lightning
application
programming
technologies
Can be
customized Yes
COMPARATIVE ANALYSIS

2. 2
COMPARATIVE ANALYSIS
Pega Microsoft Salesforce Service now Alfresco Appian
Overal Technical Capability 4.3 4 4 4 3.6 4.1
Integration & Deployment 4 4.2 4 4 3.8 4.2
Services & Support 4 3.9 5 4 3 4
Tech Stack- Reusable Components 4.2 4.1 4.2 4 4 4
Cost of talent 4 4 4 3.9 3.8 4
Availaability of technical talent
in the marketplace 3.9 4 4 4 3 4
Maintenance 3.8 4 4 4 3 4
Pricing
Starts at 95$ per
user per month
based on
consumption
Starts at 65$ per
user per month
Starts at 25$ per user
per month for an
annual subscription
For Professional $75.00
per user per month
starts at $100 per
user/month
+ standard ITSM
package
starts at $92
per user/month
Starts at 75$ per
user per month
Implementation
Designed to be
deployed on-
premises, in the
public cloud, or
through Pega Cloud Cloud or On premise Cloud Deployment On Premises
Cloud or On
premise
Public Cloud
On Premise
Customization
Provides a collection
of Visual tools.
Allows you to
customize or create
your own apps
Range of limited
lightning application
programming
technologies Can be customized Yes
Features & add ons 4 4.4 5 4 4.2 4