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Confidential: This information has been prepared by BARR Credit Services. Information contained herein is proprietary and cannot be disclosed outside of authorized personnel without prior written consent of BARR Credit Services.
Agenda
About Us
What We Do
Certifications
Collection Methodology
Litigation
Client Portal
International Collections
Seamless 1st to 3rd Party Complete features
Complete features
Our Story
1933
The Bessenbacher
Company was
established
1998 2016
2014 2017
The Randall &
Richards company was
established
.
Randall & Richards
acquires The Anderson
Group
BARR Credit Services is formed
from the merger of
Bessenbacher, Andersen,
Randall & Richards
BARR Credit Services
acquires Credit Decisions
International (CDI)
Our Commitment & Values
We are committed to developing the best,
most profitable and seamless partnership for
your organization based on your needs and
expectations.
We are a homegrown organization that
upholds family values where integrity drives
our organization.
What We Do
• A personal, hands-on approach to the
collections process
• BARR Credit Services offers custom A/R
solutions for today's credit department
• Third party collections
• First party collections
• Credit reports
• Investigations
• Bonded legal department
• Education & training
Industry Commitment
International Association
of Commercial Collectors
Commercial Law League
of America
National Association of
Credit Management
& HEARTLAND Division
Credit Research Foundation
Agency Certification
BARR Credit Services is pleased to be one of a select group of
agencies to meet the rigorous standards required to obtain
certification from the Commercial Law League of America, which is
endorsed by the International Association of Commercial Collectors.
• $300,000 Bond CLLA
• $850,000 State Bonds
• E & O Insurance
True Collection Professionals
Our Collection Professionals are certified through the IACC:
• Continuing education
• Industry standards and regulations
• Legal process and procedures
• Training on collection tools
Collection Claim is
received &
acknowledged
Assigned to
Collection
Representative
• Verification of
previous tools used
• Strategies and talk
offs are modified
based on Client
Treatment Plan
Managerial Quality
Review
Assigned to Second
Collection
Representative
Manager Review
for suit
consideration
Claim moves to
Legal Department
*The above process and action steps can be modified at any time based on designated Client Treatment Plan
• Initial asset location
call
• State regulatory and
licensing verification
• Assessment of
company financials
• Asset investigation
• Foreign registry check
• Mediation, negotiation
and arbitration
• Client interaction and
updates
Collection Methodology
When Litigation is
Necessary
BARR Credit Services has a dedicated legal
network of exceptional collection attorneys.
Departments features include:
• Asset and liability research
• Nutrien authorizes litigation
• CLLA attorneys who specialize in
commercial collection law (3.5M bond)
• Contingency basis
Quality Assurance
• All calls are recorded
• Call reviews
• Monthly phone monitoring
• Quantitative & qualitative targets
• Skills verification
• Ongoing review of phone skills, system
knowledge, client applications and
requirements
We are licensed, bonded, and
insured in all required US states and
industrialized countries.
Protecting Your Investment
• View your accounts live 24/7
• Develop custom reports
• Access accounting records
• Customizable access
Client Portal for Collection
Activity
International Collections
• Extending credit across boarders simplified
• Utilizing country specific agencies and attorneys
• Eliminate language barriers and time zones
differences
• Ensure compliance of local laws and regulations
Nutrien Ag Solutions
Partnering with
BARR Credit Services &
ICE Credit Exchange
Seamless 1st to 3rd Party Process
• Notification of delinquent accounts
• Same approval process for 3rd party as for 1st
• Select approve in ICE
• Send backup documentation
• Efficient, fast & accurate
Nutrien’s & BARR’s long term relationship
Our experience with the agriculture and animal health industry:
• History of UAP and Bessenbacher 3rd Party
• 3rd Party in Animal Health since the 1960s
• 3rd Party in Agriculture since the mid 1990s
You May Recognize Some of Our Clients...
BARR Credit Services Features
• 60+ years’ experience in the agricultural and animal
industry
• Seamless integration from 1st to 3rd party
• ICE Credit Exchange (ICE)
• Reporting
• Automated and customized
• Single point of contact
• Remittance
• Remit every 10 business days direct from Trust; ACH is available
• Relationship with NACM Heartland
The Partner You Choose Does Make a Difference
Randy Frazee
Chief Executive Officer
rfrazee@barrcredit.com
520-274-2670
Jimmy Bessenbacher
President
jimjr@barrcredit.com
520-274-2712
Table of Contents
• Our Story
• Values
• (Awards)
• What We Do
• Industry Commitment
• Agency Certification
• True Collection Professionals
• (Certification Notes)
• Collection Methodology
• When Litigation is Necessary
• (When Litigation is Necessary Graph)
• Quality Assurance
• Data Security
• Licensed, Bonded, and Insured
• (Arizona State Regulation)
• Client Portal for Collection Activity
• International Collections
• (International Collections Notes)
• 1st to 3rd Party Process
• Expanded Portfolio Opportunities
• Our Experience with Agriculture
• You May Recognize Some of Our Clients
• BARR Credit Services Features
• The Partner You Choose Does Make a Difference

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FINAL PRESENTATION.pptx12143241324134134
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Company PPT

  • 1. Confidential: This information has been prepared by BARR Credit Services. Information contained herein is proprietary and cannot be disclosed outside of authorized personnel without prior written consent of BARR Credit Services.
  • 2. Agenda About Us What We Do Certifications Collection Methodology Litigation Client Portal International Collections Seamless 1st to 3rd Party Complete features Complete features
  • 3. Our Story 1933 The Bessenbacher Company was established 1998 2016 2014 2017 The Randall & Richards company was established . Randall & Richards acquires The Anderson Group BARR Credit Services is formed from the merger of Bessenbacher, Andersen, Randall & Richards BARR Credit Services acquires Credit Decisions International (CDI)
  • 4. Our Commitment & Values We are committed to developing the best, most profitable and seamless partnership for your organization based on your needs and expectations. We are a homegrown organization that upholds family values where integrity drives our organization.
  • 5. What We Do • A personal, hands-on approach to the collections process • BARR Credit Services offers custom A/R solutions for today's credit department • Third party collections • First party collections • Credit reports • Investigations • Bonded legal department • Education & training
  • 6. Industry Commitment International Association of Commercial Collectors Commercial Law League of America National Association of Credit Management & HEARTLAND Division Credit Research Foundation
  • 7. Agency Certification BARR Credit Services is pleased to be one of a select group of agencies to meet the rigorous standards required to obtain certification from the Commercial Law League of America, which is endorsed by the International Association of Commercial Collectors. • $300,000 Bond CLLA • $850,000 State Bonds • E & O Insurance
  • 8. True Collection Professionals Our Collection Professionals are certified through the IACC: • Continuing education • Industry standards and regulations • Legal process and procedures • Training on collection tools
  • 9. Collection Claim is received & acknowledged Assigned to Collection Representative • Verification of previous tools used • Strategies and talk offs are modified based on Client Treatment Plan Managerial Quality Review Assigned to Second Collection Representative Manager Review for suit consideration Claim moves to Legal Department *The above process and action steps can be modified at any time based on designated Client Treatment Plan • Initial asset location call • State regulatory and licensing verification • Assessment of company financials • Asset investigation • Foreign registry check • Mediation, negotiation and arbitration • Client interaction and updates Collection Methodology
  • 10. When Litigation is Necessary BARR Credit Services has a dedicated legal network of exceptional collection attorneys. Departments features include: • Asset and liability research • Nutrien authorizes litigation • CLLA attorneys who specialize in commercial collection law (3.5M bond) • Contingency basis
  • 11. Quality Assurance • All calls are recorded • Call reviews • Monthly phone monitoring • Quantitative & qualitative targets • Skills verification • Ongoing review of phone skills, system knowledge, client applications and requirements
  • 12. We are licensed, bonded, and insured in all required US states and industrialized countries. Protecting Your Investment
  • 13. • View your accounts live 24/7 • Develop custom reports • Access accounting records • Customizable access Client Portal for Collection Activity
  • 14. International Collections • Extending credit across boarders simplified • Utilizing country specific agencies and attorneys • Eliminate language barriers and time zones differences • Ensure compliance of local laws and regulations
  • 15. Nutrien Ag Solutions Partnering with BARR Credit Services & ICE Credit Exchange
  • 16. Seamless 1st to 3rd Party Process • Notification of delinquent accounts • Same approval process for 3rd party as for 1st • Select approve in ICE • Send backup documentation • Efficient, fast & accurate
  • 17. Nutrien’s & BARR’s long term relationship Our experience with the agriculture and animal health industry: • History of UAP and Bessenbacher 3rd Party • 3rd Party in Animal Health since the 1960s • 3rd Party in Agriculture since the mid 1990s
  • 18. You May Recognize Some of Our Clients...
  • 19. BARR Credit Services Features • 60+ years’ experience in the agricultural and animal industry • Seamless integration from 1st to 3rd party • ICE Credit Exchange (ICE) • Reporting • Automated and customized • Single point of contact • Remittance • Remit every 10 business days direct from Trust; ACH is available • Relationship with NACM Heartland
  • 20. The Partner You Choose Does Make a Difference Randy Frazee Chief Executive Officer rfrazee@barrcredit.com 520-274-2670 Jimmy Bessenbacher President jimjr@barrcredit.com 520-274-2712
  • 21. Table of Contents • Our Story • Values • (Awards) • What We Do • Industry Commitment • Agency Certification • True Collection Professionals • (Certification Notes) • Collection Methodology • When Litigation is Necessary • (When Litigation is Necessary Graph) • Quality Assurance • Data Security • Licensed, Bonded, and Insured • (Arizona State Regulation) • Client Portal for Collection Activity • International Collections • (International Collections Notes) • 1st to 3rd Party Process • Expanded Portfolio Opportunities • Our Experience with Agriculture • You May Recognize Some of Our Clients • BARR Credit Services Features • The Partner You Choose Does Make a Difference

Editor's Notes

  1. This slide is to introduce the audience to topics in the presentation and show them how long it will be so they know as you move through the presentation
  2. IACC Website
  3. File review Research assets Recommend litigation
  4. Your Information is Safe With Us
  5. After client portal
  6. Approve for 3rd Party the same way you approve for 1st
  7. Handshake