Communication in healthcare faces challenges including fear, anxiety, lack of experience, lack of education, and ethical issues. Effective communication requires interpersonal relationship building, information exchange, and collaborative decision making when talking to families, other providers, and during professional presentations. Guidelines and tools can help overcome barriers to successful communication.

1. Ever Have One of These
Days?

2. Communication in
Healthcare
Challenges, Tools
Guidelines for Success

3. Barriers of Communication
Fear Anxiety
Lack of Experience
Lack of Education
Ethical Issues

4. Tasks of Communication
• Interpersonal relationship building
• Information exchange
• Collaborative decision making

5. Talking to Families
Talking to other providers
Professional presentations