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Colliers International
Call Center ServICeS Group



                       Colliers international CCsg & Contactus Consulting
working PartnershiP




                       “a working alliance to support Bpo and call center expansion throughout the latin american region.”

                         the CCSG is able to provide a suite of comprehensive services throughout
                         traditional and emerging markets in Central and South america and the Carribean.

                         We offer the unique perspective of delivering services through the firsthand
                         experience of a former Bpo owner and Ceo.

                         CCSG Menu of Services:
                                            Site Selection                 traditional real estate
                                            labor analytics                Hosting Solutions
                                            Incentive procurement          acquisition opportunities
                                            logistical Support             outsourcing Services



                      Navigating Clients Through Global Markets
Colliers International
Call Center ServICeS Group
                                                                                                                                                                                                                               our combined industry
                                                                                                                                                                                                                               experience allows us to offer
                                                                                                                                                                                                                               complete latin american coverage.
working PartnershiP




                           ralph Birkhoff
                           Global Director, CCSG
                           ralph.Birkhoff@colliers.com

                           Francisco posada
                           Ceo, Contactus Consulting
                           Fposada@contactusconsulting.com


                           www.colliersteams.com/callcenter


                      this document/email has been prepared by Colliers International for advertising and general information only. Colliers International makes no guarantees, representations or warranties of any kind, expressed or implied, regarding the information
                      including, but not limited to, warranties of content, accuracy and reliability. any interested party should undertake their own inquiries as to the accuracy of the information. Colliers International excludes unequivocally all inferred or implied terms,
                      conditions and warranties arising out of this document and excludes all liability for loss and damages arising there from. Colliers International is a worldwide affiliation of independently owned and operated companies. This publication is the copy-
                      righted property of Colliers International and /or its licensor(s). © 2009. all rights reserved. Colliers Macaulay nicolls (ontario) Inc., Brokerage.

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Colliers CCSG & Contactus Partnership

  • 1. Colliers International Call Center ServICeS Group Colliers international CCsg & Contactus Consulting working PartnershiP “a working alliance to support Bpo and call center expansion throughout the latin american region.” the CCSG is able to provide a suite of comprehensive services throughout traditional and emerging markets in Central and South america and the Carribean. We offer the unique perspective of delivering services through the firsthand experience of a former Bpo owner and Ceo. CCSG Menu of Services: Site Selection traditional real estate labor analytics Hosting Solutions Incentive procurement acquisition opportunities logistical Support outsourcing Services Navigating Clients Through Global Markets
  • 2. Colliers International Call Center ServICeS Group our combined industry experience allows us to offer complete latin american coverage. working PartnershiP ralph Birkhoff Global Director, CCSG ralph.Birkhoff@colliers.com Francisco posada Ceo, Contactus Consulting Fposada@contactusconsulting.com www.colliersteams.com/callcenter this document/email has been prepared by Colliers International for advertising and general information only. Colliers International makes no guarantees, representations or warranties of any kind, expressed or implied, regarding the information including, but not limited to, warranties of content, accuracy and reliability. any interested party should undertake their own inquiries as to the accuracy of the information. Colliers International excludes unequivocally all inferred or implied terms, conditions and warranties arising out of this document and excludes all liability for loss and damages arising there from. Colliers International is a worldwide affiliation of independently owned and operated companies. This publication is the copy- righted property of Colliers International and /or its licensor(s). © 2009. all rights reserved. Colliers Macaulay nicolls (ontario) Inc., Brokerage.