cold calling tips
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The document discusses the importance of maintaining a positive attitude during difficult times at the bank. It emphasizes establishing rapport with clients, asking thoughtful questions, demonstrating industry knowledge, and using diplomacy and humor during cold calls. Maintaining confidence and making the client feel in control are also stressed. A story is shared about how the bank previously supported a long-time client through a crisis, highlighting the importance of loyalty and standing by clients even during tough stages. The conclusion encourages staff to unite and spread the word about the bank's strengths.
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4 Ways to Take Your Company from Good to Awesome
1) The document discusses 4 ways for a company to go from good to awesome, including situational awesome, occupational awesome, and divisional awesome.
2) Situational awesome refers to awesome moments that occur in everyday interactions and attitudes, like a hotel employee sending photos of a child's lost toy enjoying activities to make the parents feel better.
3) Occupational awesome refers to leveraging employee roles and daily interactions with customers to positively impact branding, like a retail employee passionately introducing customers to products.
4) Divisional awesome occurs when awesome customer experiences are provided consistently across a company's divisions and touchpoints rather than just in isolated incidents.
Ebook: 10 Tips to Grow Your Business in 2017 (Download)
10 Tips to Grow Your Business in 2017 by Graham Brown from Up.School. Tips, tricks and hacks to help you become a better lifestyle entrepreneur and grow your business. If you find this Ebook useful, don't forget to LIKE and DOWNLOAD.
Prospecting White Paper
1) The document provides guidance on cold calling prospects, including doing research on the company and contact person beforehand, leaving a voicemail that creates interest for a return call, and asking open-ended questions in initial meetings to understand the prospect's business and challenges.
2) It recommends securing a second meeting to recap what was learned and ask more targeted questions about crane service needs before presenting how the company's services can help address those needs and goals.
3) The goal is to position the company as an expert that can help the prospect manage assets to reduce downtime and costs.
Comedy a serious business
Comedy can be an effective way to engage audiences and make important messages memorable. Using humor and exaggerated characters, companies can address serious issues while provoking emotional reactions from audiences. Successful comedies on television and in films from around the world follow certain patterns - they avoid language-specific jokes, use visual storytelling, and focus on basic human situations. While humor is personal, companies that take risks with comedy often find it resonates well with employees by making training materials more entertaining and memorable.
Busting The Millennial Myth - NSRA 2019
Tim Miles' keynote presentation to the National Shoe Retailers Association on messaging, millennials, generation z, and thinking small and more specifically to tell more powerful stories.
Parenting Styles Essay Outline
This commercial for Credit Sesame promotes its service of providing free credit scores while also showing consumers what impacts their score and giving strategies to improve it. The ad uses humor and fear of the unknown to catch viewers' attention. It suggests Credit Sesame can help reduce fears about credit scores by providing more information and recommendations. The short, repetitive ad allows frequent airing to promote Credit Sesame's credit monitoring and improvement services.
Alabama part 2
The document discusses setting ambitious goals using a "tandem appointment" plan where producers schedule back-to-back appointments. It suggests that 4 producers scheduling 2 tandems per week could result in 32 appointments per month or 384 per year. It questions whether goals for 2009 can be achieved this way and how much further goals could be exceeded. It also discusses what 16 tandems per month could do for goals if there were 2 producers.
Little big things
- Small details and continuous improvement matter greatly. Focusing on small things that can be done now improves the customer experience.
- Creating a welcoming environment through details like clean restrooms and personal touches helps customers feel cared for.
- Developing relationships both internally and externally is emphasized through activities like having lunches with colleagues from other departments and sending flowers to those who have supported you.
- Lifelong learning, listening to others, developing curiosity and rewarding innovation are seen as important for success. Focusing on people and relationships is highlighted throughout.
7+1 Mistakes Managers Make and Lose their Sleep at Night
This document summarizes 7 common mistakes that managers make. The first mistake is taking things too personally and misinterpreting feedback as personal criticism rather than objective evaluation. The second mistake is working with the wrong people by hastily hiring friends of friends without properly vetting their qualifications. The document then lists 5 additional mistakes managers make and how to avoid them in order to be more effective and less stressed in their roles.
Media interview tips: how to be quotable and memorable
This document provides tips for being memorable and quotable in media interviews. It discusses how media and interviewee agendas differ, with journalists taking a skeptical and story-driven approach while interviewees promote their own messages. It recommends framing responses around common story narratives and emphasizing the one key message to leave the audience. Specific tips include being concise yet impactful in short quote-sized soundbites, starting with a conclusion, providing examples, and practicing delivery without memorizing. The document also offers advice on handling tricky questions through stalling, bridging, or deferring to expertise.
The Copywriting Secrets Of A Lending Club Direct Mail
The document analyzes the persuasive techniques used in a direct mail piece by Lending Club. It identifies 8 influence triggers used: 1) a benefit-driven headline, 2) making the reader feel special, 3) labeling readers, 4) appealing to reputation, 5) making the offer seem easy, 6) providing options to respond, 7) justifying the exclusive offer, and 8) creating curiosity through an open-loop structure. The document encourages applying these techniques to other marketing campaigns and provides examples for each trigger.
Network marketing &_prospecting
Discover How These Loophole Exploiters Are Making
A FULL-TIME INCOME
By MANIPULATING This Sneaky Algorithm...
The CAIRN Way To Giving Constructive Feedback
The document provides tips for giving constructive feedback using the CAIRN method. CAIRN is an acronym that stands for Context, Action, Impact, Review, and Next Step. The tips suggest starting with providing context about the situation before describing the specific action. Then discuss the impact the action had without attacking the person. Review by discussing perspectives, and finally agree on next steps to resolve the issue. An example dialogue demonstrates how to have a productive discussion using the CAIRN method.
Similar to cold calling tips (20)
Bendigo Bank Presentation by Andrew Griffiths - Mission Beach Queensland Marc...
Bendigo Bank Presentation by Andrew Griffiths - Mission Beach Queensland Marc...
Ebook: 10 Tips to Grow Your Business in 2017 (Download)
Ebook: 10 Tips to Grow Your Business in 2017 (Download)
7+1 Mistakes Managers Make and Lose their Sleep at Night
7+1 Mistakes Managers Make and Lose their Sleep at Night
Media interview tips: how to be quotable and memorable
Media interview tips: how to be quotable and memorable
The Copywriting Secrets Of A Lending Club Direct Mail
The Copywriting Secrets Of A Lending Club Direct Mail
cold calling tips
- 11. Page 11 9-20-06 3 . Ask good, meaty, smart QUESTIONS : “How did you start?”, “How did you come up with a name for your company?”, “What’s your competitive advantage?”, “What’s your business model?”, etc. Questions that demonstrate interest. People love to talk about themselves and their company. It’s their BABY! Message is: “It’s all about you. You’re the star of this conversation.”
- 12. Page 12 9-20-06 4. When appropriate, try to demonstrate your knowledge of the prospect’s industry and our industry. It’s that old adage: “Know their business. Know your stuff.” Knowledge is power and it makes us more powerful in the prospect’s eyes. People respect those qualities.
- 15. Page 15 9-20-06 6. It’s important to make the Prospect feel in control – it’s their office, their time, their story. So, here’s the Suggestion: when extending your hand, make sure that your palm is slightly at an upward angle. It may sound strange, but let’s take 10 seconds and please try this on your neighbour (both ways) and see the difference. Notice that when your hand is on top, you feel a little more in control of the situation. That’s how you want your prospect to feel.