This document provides a conceptual architecture for migrating the client's existing Configuration Manager 2007 environment to System Center 2012 R2 Configuration Manager (CM12R2). It includes an overview of the current environment, assumptions for the new design, and proposes a new design with multiple sites to manage over 8,000 devices across various locations. The document also discusses risks, costs, and a migration timeline for the project.
This document provides an introduction to customer relationship management (CRM) and service management with SAP CRM. It discusses key CRM concepts like customer focus, satisfaction, and retention. It also describes the customer lifecycle and control mechanisms for CRM. The document introduces SAP CRM and its functions for service management. It compares SAP CRM to SAP ERP CS and describes the architecture of SAP CRM systems.
This is a DRAFT (not the final version) of a PRD I did while working at Jewelry Television (JTV). Serving as a E-commerce Product Manager was part of my job at JTV, and I wrote many of these PRDs and BRDs (Business Requirements Documents), of varying lengths and complexity. This one, though not complete, is fairly detailed.
Rick Wingender
Rick Wingender Consulting: www.wingender.us
The document provides requirements for an Ambulance Dispatch System (ADS). It describes 9 key requirements:
1) Allow operators to input 911 call details
2) Help determine if calls are unique
3) Prioritize calls based on severity
4) Locate the three nearest available ambulances
5) Allow dispatchers to update ambulance statuses
6) Calculate ambulance arrival times
7) Store all information in a secure database
8) Provide management reports on ambulance service metrics
9) Allow users to access past call information
In this graduation project, our main task consist on the design and the implementation of a Loyalty solution module integrated within the existent Microsoft Dynamics CRM business modules, that helps retailers to reward their customers for past purchases and to provide them with incentives for making future purchases.
Key Word: CRM, Loyalty, ISV, xRM, Microsoft Dynamics CRM
The document provides requirements for an Enterprise Document Management system. It includes over 100 individual requirements across several sections. The requirements cover functionality for user login/logout, navigation, document creation/editing/viewing, workgroup management, searching, and more. The system is intended to support content-centric collaboration within and between workgroups.
This document provides an overview of robust data synchronization with IBM Tivoli Directory Integrator. It discusses business drivers for data synchronization and different architectural approaches. It also describes the components of Tivoli Directory Integrator, including AssemblyLines, Connectors, Parsers and other elements. Finally, it covers best practices for designing, implementing, administering and monitoring an enterprise data synchronization solution with Tivoli Directory Integrator.
This planning guide provides an overview of SAP Business Suite system landscapes and recommendations for setup. It covers important terminology, the components that make up an SAP landscape, and methodology for planning landscapes based on business requirements and functions needed. The guide also discusses different landscape distribution scenarios and provides an example implementation.
This document describes business process redesign in SAP Solution Manager Application Lifecycle
Management. It discusses projects and solutions, different types of projects including template, implementation,
maintenance and upgrade projects. It also covers business process design, assignments, documentation,
procedures for solution documentation, building major release projects, change request integration,
organizational aspects, authorizations, and setup/configuration and procedures for major release projects.
This document provides an introduction to customer relationship management (CRM) and service management with SAP CRM. It discusses key CRM concepts like customer focus, satisfaction, and retention. It also describes the customer lifecycle and control mechanisms for CRM. The document introduces SAP CRM and its functions for service management. It compares SAP CRM to SAP ERP CS and describes the architecture of SAP CRM systems.
This is a DRAFT (not the final version) of a PRD I did while working at Jewelry Television (JTV). Serving as a E-commerce Product Manager was part of my job at JTV, and I wrote many of these PRDs and BRDs (Business Requirements Documents), of varying lengths and complexity. This one, though not complete, is fairly detailed.
Rick Wingender
Rick Wingender Consulting: www.wingender.us
The document provides requirements for an Ambulance Dispatch System (ADS). It describes 9 key requirements:
1) Allow operators to input 911 call details
2) Help determine if calls are unique
3) Prioritize calls based on severity
4) Locate the three nearest available ambulances
5) Allow dispatchers to update ambulance statuses
6) Calculate ambulance arrival times
7) Store all information in a secure database
8) Provide management reports on ambulance service metrics
9) Allow users to access past call information
In this graduation project, our main task consist on the design and the implementation of a Loyalty solution module integrated within the existent Microsoft Dynamics CRM business modules, that helps retailers to reward their customers for past purchases and to provide them with incentives for making future purchases.
Key Word: CRM, Loyalty, ISV, xRM, Microsoft Dynamics CRM
The document provides requirements for an Enterprise Document Management system. It includes over 100 individual requirements across several sections. The requirements cover functionality for user login/logout, navigation, document creation/editing/viewing, workgroup management, searching, and more. The system is intended to support content-centric collaboration within and between workgroups.
This document provides an overview of robust data synchronization with IBM Tivoli Directory Integrator. It discusses business drivers for data synchronization and different architectural approaches. It also describes the components of Tivoli Directory Integrator, including AssemblyLines, Connectors, Parsers and other elements. Finally, it covers best practices for designing, implementing, administering and monitoring an enterprise data synchronization solution with Tivoli Directory Integrator.
This planning guide provides an overview of SAP Business Suite system landscapes and recommendations for setup. It covers important terminology, the components that make up an SAP landscape, and methodology for planning landscapes based on business requirements and functions needed. The guide also discusses different landscape distribution scenarios and provides an example implementation.
This document describes business process redesign in SAP Solution Manager Application Lifecycle
Management. It discusses projects and solutions, different types of projects including template, implementation,
maintenance and upgrade projects. It also covers business process design, assignments, documentation,
procedures for solution documentation, building major release projects, change request integration,
organizational aspects, authorizations, and setup/configuration and procedures for major release projects.
This document provides a guide for implementing a BPM solution. It describes a case study of implementing BPM for a healthcare claims processing scenario. The guide covers discovery, storyboarding, design and development phases. In discovery, business goals and current processes are analyzed. Storyboarding captures the current "as-is" process in a model, identifies roles and costs, and simulates potential future scenarios. The future "to-be" process is designed with new tasks like rules and notifications. Forms and control points are also defined to prepare for solution experience and validation. The guide aims to help deliver BPM solutions that align with business goals and strategies.
Software Architectural And Detailed Design Description TemplateArash Sharif
A comprehensive template for describing software architecture and detailed design. I wrote it based on the IEEE 1471 and IEEE 1016 specifications. Visit http://orphanware.blogspot.com/ for more technical reading.
This document provides guidance on planning and implementing SAP system landscapes. It defines important terminology used in landscape planning and discusses SAP's recommended approaches. The document introduces landscape building blocks and distribution scenarios to help readers understand how to design landscapes that meet business needs in a flexible, simple and structured way.
The document provides an overview of running SAP solutions on IBM eX5 systems. It discusses SAP architecture and applications, considerations for sizing an IBM solution for SAP including methodology and resources. It also covers hardware and software considerations for implementing SAP such as virtualization, high availability, and scaling. Finally, it describes IBM System x, BladeCenter, and storage offerings that are suitable for running SAP solutions.
This document provides an update list for ZW3D 2013 SP. It highlights improvements in 5 key areas: 1) basic functions like 64-bit support and file management, 2) improved translation quality and support for new formats, 3) modeling enhancements like lofting and wrapping along curves, 4) increased drafting accuracy and new dimensioning tools, and 5) enhanced mold design features such as electrodes and optimized mold components. Over 200 problems were fixed, improving stability, and new capabilities were added throughout the software.
ZW3D 2013 includes improvements to the user interface, visualization, data exchange, sketching, modeling, assembly management, layer management, wrapping tools, analysis tools, unfolding tools, and 2D sheet creation. Key updates include a multi-window display, enhanced constraint handling in sketches, a more organized assembly manager, new wrapping functions, an upgraded sheet manager, and improved dimensioning and viewing capabilities.
This document provides guidance on planning and deploying IBM Tivoli Composite Application Manager for Web Resources V6.2 (ITCAM) to monitor Web application server performance. It discusses the ITCAM architecture and how it interconnects with J2EE and WebSphere data collectors. It also covers hardware and software prerequisites, typical deployment environments, and provides a sample project plan for setting up ITCAM with tasks such as environment preparation, software installation, and customizing the product.
This document provides a step-by-step guide for deploying IBM Tivoli Provisioning Manager Express V4.1 for Software Distribution. It describes how to install and configure the server and clients. It also explains how to use the software distribution and inventory components to manage software packages, distribute software, and gather hardware/software inventory. The guide includes best practices for infrastructure planning, installation, configuration, customization and administration for small, medium and large environments.
This document provides a deployment guide for IBM Tivoli Compliance Insight Manager. It begins with an overview of the product architecture and components, including the Tivoli Compliance Insight Manager cluster, Enterprise Server, Standard Server, actuators, Management Console, iView Web portal, databases, and component architecture. It then discusses the product processes of collection, mapping and loading, data aggregation and consolidation, and reporting and presentation. The document also provides guidance on planning for customer engagement, including defining solution tasks and scope. It includes a case study of implementing the solution for a fictional company called Gym and Health Incorporation.
This document provides a step-by-step guide for deploying IBM Tivoli Configuration Manager. It discusses best practices for installation planning, including required expertise, deployment considerations, and backup strategies. It also provides two case studies detailing example installations of Tivoli Configuration Manager in a small/medium enterprise and a large enterprise.
The document describes release procedures for purchasing documents and requisitions in SAP. It discusses the persistence layer where release strategy attributes are stored, how the release strategy is determined based on classification, the release states and possible state transitions, and integration with purchasing documents and requisitions. The key points are that release strategies can be configured in customizing tables and are determined using a classification system, and the release state is monitored and updated during the purchasing process.
This document provides guidance on best practices for implementing IBM Tivoli License Manager. It begins with an overview of the product and discusses business perspectives and challenges related to license management. It then covers key aspects of the project engagement and delivery phases. The document focuses on solution design considerations, including gathering requirements, defining scope, architectural decisions, and the physical design of IBM Tivoli License Manager components. It provides information on sizing, scalability, communications, and operating system support.
This document provides an overview of Domino Access for Microsoft Outlook (DAMO), which allows Outlook clients to access mail and calendar data stored on Lotus Domino servers. It discusses the key advantages of DAMO, typical deployment scenarios, and the DAMO architecture. The document also includes instructions for installing DAMO for Outlook 2000 and Outlook XP.
This document summarizes testing of Windows Server 2003 Terminal Server capacity and scaling. Hewlett Packard worked with Microsoft to test various server configurations. Key findings include:
- Server capacity varies depending on factors like processor, memory, storage and network configuration. Tests were done using typical "knowledge worker" and "data entry" usage profiles.
- Memory requirements increase significantly with additional users. Network usage also rises with more concurrent sessions.
- 16-bit color depth and file/printer redirection have measurable impacts on server performance. Logon activity, kernel limits, and typing rate can influence CPU utilization.
- Proper application testing is needed to determine suitability and accurately size servers. User characteristics and network environment
This document provides an overview and guidelines for developing MIDlets that run on BlackBerry devices:
- It describes how to create MIDlet projects and suites using the BlackBerry IDE and convert .jar files to .cod files for use on BlackBerry devices.
- It provides tips for designing MIDlets, including controlling screen display, using command types, and mapping keys.
- It compares the BlackBerry and MIDP UI APIs and how to use screens, commands, menus, and listeners.
- It also covers using network connections like TCP, HTTP, and UDP as well as application control rules for the CLDC, MIDP, and BlackBerry APIs.
Black berry enterprise_server_express_for_microsoft_exchange-release_notes--1...ingeobra
This document provides release notes for BlackBerry Enterprise Server Express for Microsoft Exchange version 5.0 service pack 2. New features in this release include the ability of the BlackBerry Messaging Agent to automatically discover and connect to Microsoft Exchange Web Services, integrated authentication between the BlackBerry MDS Connection Service and organization's network using Windows accounts, and changes to the BlackBerry Configuration Database schema summarized in an upgrade file. The BlackBerry Administration Service also includes new default groups with preconfigured roles to help restrict administrator privileges.
EMC NetWorker Module for Microsoft SQL Server Administrators ...webhostingguy
The NetWorker Module for Microsoft SQL Server provides backup and restore capabilities for Microsoft SQL Server databases and transaction logs, and allows for both manual and scheduled backups. It uses the NetWorker User for SQL Server program to perform backups and restores, and supports features such as different backup levels, traditional and snapshot backups, and disaster recovery procedures.
And here is the file I have distributed to my friends of net-workers. This PDF file explains the installation of Active Directory, SQL Server 2008, SQL Server 2012 and finally the step by step installation of the System Center Configuration Manager 2012 R2. This document also describes the prerequisite configuration required for the successful completion of installation of SCCM 2012 R2.
The document provides instructions on using various features in Oracle HRMS, including starting the application, logging in, navigating forms, entering employee data, and defining organizational structures. It covers topics such as choosing responsibilities, opening forms from the navigator, using the toolbar, getting help, and exiting the application. The document is meant as a simple guide for HR staff to facilitate key functionality in Oracle HRMS.
The document provides details on planned quality assurance enhancements for work order management at Al-Borj, including:
- Adding a QA tab to the work order form for quality inspection notes and potentially reopening closed work orders.
- Creating a new QA Rating classification.
- Modifying portals and reports to support the QA process, including a new QA Specialist portal.
- Configuring notifications when work orders are closed to trigger QA inspections.
- Integrating the changes with their Maximo system while maintaining work order state changes.
The document outlines requirements for customizing the TRIRIGA system and its forms, processes, roles and security to implement the quality assurance process as
This document provides recommendations for setting up and maintaining a DB2 High Availability Disaster Recovery (HADR) environment to balance protection, performance, and cost. It covers topics like setting up the system infrastructure for fast failovers, tuning parameters to improve network performance and minimize logging impact, and best practices for table reorganization and load operations in an HADR environment. The goal is to help users design their HADR configuration to enhance performance, especially for logging and failover speed.
Endpoint Security Manager (ESM) SME is made to help administrators of corporate networks to deploy, manage and monitor Comodo endpoint security software application on managed networked computers. For more information, visit: https://www.comodo.com/endpoint-protection/endpoint-security.php
This document provides a guide for implementing a BPM solution. It describes a case study of implementing BPM for a healthcare claims processing scenario. The guide covers discovery, storyboarding, design and development phases. In discovery, business goals and current processes are analyzed. Storyboarding captures the current "as-is" process in a model, identifies roles and costs, and simulates potential future scenarios. The future "to-be" process is designed with new tasks like rules and notifications. Forms and control points are also defined to prepare for solution experience and validation. The guide aims to help deliver BPM solutions that align with business goals and strategies.
Software Architectural And Detailed Design Description TemplateArash Sharif
A comprehensive template for describing software architecture and detailed design. I wrote it based on the IEEE 1471 and IEEE 1016 specifications. Visit http://orphanware.blogspot.com/ for more technical reading.
This document provides guidance on planning and implementing SAP system landscapes. It defines important terminology used in landscape planning and discusses SAP's recommended approaches. The document introduces landscape building blocks and distribution scenarios to help readers understand how to design landscapes that meet business needs in a flexible, simple and structured way.
The document provides an overview of running SAP solutions on IBM eX5 systems. It discusses SAP architecture and applications, considerations for sizing an IBM solution for SAP including methodology and resources. It also covers hardware and software considerations for implementing SAP such as virtualization, high availability, and scaling. Finally, it describes IBM System x, BladeCenter, and storage offerings that are suitable for running SAP solutions.
This document provides an update list for ZW3D 2013 SP. It highlights improvements in 5 key areas: 1) basic functions like 64-bit support and file management, 2) improved translation quality and support for new formats, 3) modeling enhancements like lofting and wrapping along curves, 4) increased drafting accuracy and new dimensioning tools, and 5) enhanced mold design features such as electrodes and optimized mold components. Over 200 problems were fixed, improving stability, and new capabilities were added throughout the software.
ZW3D 2013 includes improvements to the user interface, visualization, data exchange, sketching, modeling, assembly management, layer management, wrapping tools, analysis tools, unfolding tools, and 2D sheet creation. Key updates include a multi-window display, enhanced constraint handling in sketches, a more organized assembly manager, new wrapping functions, an upgraded sheet manager, and improved dimensioning and viewing capabilities.
This document provides guidance on planning and deploying IBM Tivoli Composite Application Manager for Web Resources V6.2 (ITCAM) to monitor Web application server performance. It discusses the ITCAM architecture and how it interconnects with J2EE and WebSphere data collectors. It also covers hardware and software prerequisites, typical deployment environments, and provides a sample project plan for setting up ITCAM with tasks such as environment preparation, software installation, and customizing the product.
This document provides a step-by-step guide for deploying IBM Tivoli Provisioning Manager Express V4.1 for Software Distribution. It describes how to install and configure the server and clients. It also explains how to use the software distribution and inventory components to manage software packages, distribute software, and gather hardware/software inventory. The guide includes best practices for infrastructure planning, installation, configuration, customization and administration for small, medium and large environments.
This document provides a deployment guide for IBM Tivoli Compliance Insight Manager. It begins with an overview of the product architecture and components, including the Tivoli Compliance Insight Manager cluster, Enterprise Server, Standard Server, actuators, Management Console, iView Web portal, databases, and component architecture. It then discusses the product processes of collection, mapping and loading, data aggregation and consolidation, and reporting and presentation. The document also provides guidance on planning for customer engagement, including defining solution tasks and scope. It includes a case study of implementing the solution for a fictional company called Gym and Health Incorporation.
This document provides a step-by-step guide for deploying IBM Tivoli Configuration Manager. It discusses best practices for installation planning, including required expertise, deployment considerations, and backup strategies. It also provides two case studies detailing example installations of Tivoli Configuration Manager in a small/medium enterprise and a large enterprise.
The document describes release procedures for purchasing documents and requisitions in SAP. It discusses the persistence layer where release strategy attributes are stored, how the release strategy is determined based on classification, the release states and possible state transitions, and integration with purchasing documents and requisitions. The key points are that release strategies can be configured in customizing tables and are determined using a classification system, and the release state is monitored and updated during the purchasing process.
This document provides guidance on best practices for implementing IBM Tivoli License Manager. It begins with an overview of the product and discusses business perspectives and challenges related to license management. It then covers key aspects of the project engagement and delivery phases. The document focuses on solution design considerations, including gathering requirements, defining scope, architectural decisions, and the physical design of IBM Tivoli License Manager components. It provides information on sizing, scalability, communications, and operating system support.
This document provides an overview of Domino Access for Microsoft Outlook (DAMO), which allows Outlook clients to access mail and calendar data stored on Lotus Domino servers. It discusses the key advantages of DAMO, typical deployment scenarios, and the DAMO architecture. The document also includes instructions for installing DAMO for Outlook 2000 and Outlook XP.
This document summarizes testing of Windows Server 2003 Terminal Server capacity and scaling. Hewlett Packard worked with Microsoft to test various server configurations. Key findings include:
- Server capacity varies depending on factors like processor, memory, storage and network configuration. Tests were done using typical "knowledge worker" and "data entry" usage profiles.
- Memory requirements increase significantly with additional users. Network usage also rises with more concurrent sessions.
- 16-bit color depth and file/printer redirection have measurable impacts on server performance. Logon activity, kernel limits, and typing rate can influence CPU utilization.
- Proper application testing is needed to determine suitability and accurately size servers. User characteristics and network environment
This document provides an overview and guidelines for developing MIDlets that run on BlackBerry devices:
- It describes how to create MIDlet projects and suites using the BlackBerry IDE and convert .jar files to .cod files for use on BlackBerry devices.
- It provides tips for designing MIDlets, including controlling screen display, using command types, and mapping keys.
- It compares the BlackBerry and MIDP UI APIs and how to use screens, commands, menus, and listeners.
- It also covers using network connections like TCP, HTTP, and UDP as well as application control rules for the CLDC, MIDP, and BlackBerry APIs.
Black berry enterprise_server_express_for_microsoft_exchange-release_notes--1...ingeobra
This document provides release notes for BlackBerry Enterprise Server Express for Microsoft Exchange version 5.0 service pack 2. New features in this release include the ability of the BlackBerry Messaging Agent to automatically discover and connect to Microsoft Exchange Web Services, integrated authentication between the BlackBerry MDS Connection Service and organization's network using Windows accounts, and changes to the BlackBerry Configuration Database schema summarized in an upgrade file. The BlackBerry Administration Service also includes new default groups with preconfigured roles to help restrict administrator privileges.
EMC NetWorker Module for Microsoft SQL Server Administrators ...webhostingguy
The NetWorker Module for Microsoft SQL Server provides backup and restore capabilities for Microsoft SQL Server databases and transaction logs, and allows for both manual and scheduled backups. It uses the NetWorker User for SQL Server program to perform backups and restores, and supports features such as different backup levels, traditional and snapshot backups, and disaster recovery procedures.
And here is the file I have distributed to my friends of net-workers. This PDF file explains the installation of Active Directory, SQL Server 2008, SQL Server 2012 and finally the step by step installation of the System Center Configuration Manager 2012 R2. This document also describes the prerequisite configuration required for the successful completion of installation of SCCM 2012 R2.
The document provides instructions on using various features in Oracle HRMS, including starting the application, logging in, navigating forms, entering employee data, and defining organizational structures. It covers topics such as choosing responsibilities, opening forms from the navigator, using the toolbar, getting help, and exiting the application. The document is meant as a simple guide for HR staff to facilitate key functionality in Oracle HRMS.
The document provides details on planned quality assurance enhancements for work order management at Al-Borj, including:
- Adding a QA tab to the work order form for quality inspection notes and potentially reopening closed work orders.
- Creating a new QA Rating classification.
- Modifying portals and reports to support the QA process, including a new QA Specialist portal.
- Configuring notifications when work orders are closed to trigger QA inspections.
- Integrating the changes with their Maximo system while maintaining work order state changes.
The document outlines requirements for customizing the TRIRIGA system and its forms, processes, roles and security to implement the quality assurance process as
This document provides recommendations for setting up and maintaining a DB2 High Availability Disaster Recovery (HADR) environment to balance protection, performance, and cost. It covers topics like setting up the system infrastructure for fast failovers, tuning parameters to improve network performance and minimize logging impact, and best practices for table reorganization and load operations in an HADR environment. The goal is to help users design their HADR configuration to enhance performance, especially for logging and failover speed.
Endpoint Security Manager (ESM) SME is made to help administrators of corporate networks to deploy, manage and monitor Comodo endpoint security software application on managed networked computers. For more information, visit: https://www.comodo.com/endpoint-protection/endpoint-security.php
This document provides a manual for the CCS C Compiler. It describes the installation and use of the C compiler (CCSC) as well as related tools like the PCB, PCM, and PCH. The manual covers topics like program syntax, statements, expressions, data definitions, built-in functions, and the preprocessor. It also provides an overview of the compiler's support for various microcontroller peripherals and features.
Sap on windows_server_2012_and_sql_server_2012_white_paper_finalManikanta Kota
This document summarizes the capabilities of the Microsoft platform for running SAP workloads. Key points include:
- Microsoft and SAP have partnered for over 20 years to optimize Windows and SQL Server for SAP. Around 65,000 SAP installations use Windows Server and 35,000 use SQL Server.
- New capabilities in Windows Server 2012 and SQL Server 2012 like Hyper-V, AlwaysOn, and compression provide increased availability, performance, and lower total cost of ownership for SAP customers.
- Case studies show customers achieving up to an 80-90% reduction in storage costs and up to an 85% reduction in support costs by running SAP on Windows Server and SQL Server.
This document discusses several new networking features in Windows Server 2012 R2 including Hyper-V Network Virtualization which provides virtual machine isolation and tenant overlays, the Hyper-V Extensible Switch which enables isolated tenant networks through extensions, and a Multi-Tenant VPN Gateway which allows for hybrid connectivity. It also covers Network Switch Management with OMI, NIC Teaming, Quality of Service, Highly Available DHCP, and several other networking enhancements in Windows Server 2012 R2.
While things on Mars have been going well, since we now have multiple options for our infrastructure, the fact remains that we are working on the colonization of a foreign planet.
Aix student guide system administrations part 2 problem determinationYogesh Sharma
This document provides an overview of the AIX 5L System Administration II: Problem Determination course. It covers topics like problem determination techniques, the IBM pSeries product family, the Object Data Manager (ODM), system initialization, and solving boot problems. The document contains course objectives, descriptions of course content, and references to additional documentation. It is intended as a student notebook for an IBM Certified training course on advanced AIX system administration and problem determination skills.
This document provides an introduction to the IBM GDPS family of offerings. It discusses business resilience requirements and how GDPS supports IT resilience through technologies like disk replication and automation. The document covers GDPS/PPRC, which uses IBM's Peer-to-Peer Remote Copy (PPRC) technology for continuous availability and disaster recovery. It also addresses infrastructure planning considerations for GDPS implementations.
This document describes the OpenACC API, which allows programmers to offload compute intensive regions of CPU code to attached accelerators like GPUs. It defines OpenACC directives, runtime routines, and environment variables. Directives are used to specify regions for offloading and augment compiler information. Runtime routines control device behavior and query properties. Environment variables also control device behavior.
OpenScape Contact Center Enterprise V10 Manager Administration Guide Administ...EnriqueJoseCaleroGal
This document provides an overview and instructions for planning and implementing OpenScape Contact Center Enterprise V10. It discusses the processing flow, database configuration, initial Manager setup, and user interface. Configuration topics include users, templates, profiles, permissions, contact handling, media settings, thresholds, reports, and security. The document contains detailed information on designing an implementation and configuring various Contact Center resources and components.
This document provides guidelines and reference information for advanced administration and development of Decision Support Panel's Performance Canvas business intelligence software. It discusses topics such as administration, caching, security, localization, and web services. The document is intended for users who already have a working knowledge of Performance Canvas and want to optimize administration, integrate it with other systems, or build new applications using the software's API.
This document provides an overview and instructions for installing and using IBM TotalStorage Productivity Center, a suite of software products for managing disk subsystems and replication. It includes chapters on the Productivity Center overview, key concepts, and installing the Productivity Center suite. The document contains information on Common Information Model (CIM), Service Location Protocol (SLP), and installing prerequisite products like IBM Director.
This document provides an overview and disclaimer about Notes and Domino documentation. It discusses that the documentation is provided for reference purposes only without warranty. It also covers copyright information, listing of trademarks, and a table of contents for the documentation.
This document provides an overview of the Data Distribution Service (DDS) standard for publish-subscribe communication. It explains key DDS concepts like the global data space, domain participants, topics, and quality of service policies. DDS provides a fully distributed, interoperable architecture for real-time data sharing between publishers and subscribers in applications like building automation, manufacturing, and more. The tutorial uses an example of monitoring and controlling temperatures in a large building to illustrate how DDS works.
F1i s 2012wf-competition-regulations-rev1PedroRomanoCE
This document outlines the regulations for the 2012 F1 in Schools World Finals competition. It defines key terms and outlines the general information, competition format, judging criteria and procedures for the various elements of the competition including specifications, engineering, presentations, racing and awards. Revisions from 2011 are noted in the preface. The regulations cover team eligibility, project requirements, schedules, responsibilities and procedures to ensure a fair competition that determines the World Champions of F1 in Schools.
Deploying Customizations across Microsoft dynamics ax 2012 environmentsTariq Rafique
Deploy models on a test environment using model files. This involves preparing the test environment by draining users, stopping Application Object Server instances, and publishing Role Centers from the Application Object Tree. Then import the model files using AXUtil or Windows PowerShell, compile the models, and publish any additional artifacts like reports or Role Centers. Finally, restart Application Object Server instances and allow new client connections. Maintaining a clean test environment helps ensure reliable testing of customizations.
This document provides an overview of IBM System Storage business continuity solutions. It discusses key business continuity principles and challenges companies face. It then describes IBM's portfolio of business continuity solutions, which are organized into layers: hardware infrastructure, core technologies, platform integration, and application integration. The solutions are further categorized into tiers for continuous availability and rapid data recovery. Specific IBM business continuity products are then outlined, including GDPS, GDOC, HACMP/XD, Copy Services for System i, and rapid data recovery options for System z and distributed platforms.
Ibm system storage business continuity solutions overview sg246684
CM12R2 Design Arch Partial Sample
1. Author: James Donnelly
Garth Jones
Issue Date: March 2014
Document Version: 14.0
Document Status: Complete
System Center 2012 R2
Configuration Manager
(CM12R2)
CM12R2 Conceptual Architecture
Before printing think about the environment
Avant l'impression, il faut penser à l'environnement
2.
3. Unclassified
SYSTEM CENTER 2012 R2 CONFIGURATION MANAGER (CM12R2)
March 2014 Page 1
Table of Contents
1 EXECUTIVE SUMMARY ...........................................................................................................................4
1.1 NOTICE TO READER........................................................................................................................................4
1.2 PROJECT BUSINESS CONSIDERATIONS CHARACTERISTICS [NON-TECHNICAL]...............................................................4
1.3 BUSINESS DRIVERS & FUNCTIONAL REQUIREMENTS.............................................................................................4
2 PROJECT OBJECTIVES..............................................................................................................................5
2.1 SCOPE AND CONDITIONS.................................................................................................................................5
2.2 ASSUMPTIONS ..............................................................................................................................................6
2.2.1 Replacement of ConfigMgr 2007...................................................................................................6
2.2.2 Networking Environment...............................................................................................................6
2.2.3 Application deployment .................................................................................................................6
2.2.4 AD / Workstations..........................................................................................................................6
2.3 RISKS ..........................................................................................................................................................7
3 EXISTING ENVIRONMENT.......................................................................................................................8
3.1 SYSTEM MANAGEMENT ENVIRONMENT.............................................................................................................8
3.2 NETWORK....................................................................................................................................................8
3.3 DISTRIBUTION SERVER SPECS ..........................................................................................................................8
3.4 SITE PROFILES SORTED BY NUMBER OF USERS ......................................................................................................8
3.5 LOGICAL LAYOUT OF CURRENT CLIENT CONFGMGR 2007SITES THAT HAVE DP.......................................................11
4 PROPOSED CM12R2 DESIGN ................................................................................................................12
4.1 RECOMMENDATIONS ...................................................................................................................................12
4.2 BACKUPS ...................................................................................................... ERROR!BOOKMARK NOT DEFINED.
4.3 CONFIGURATIONS........................................................................................... ERROR!BOOKMARK NOT DEFINED.
4.4 FREE 3RD
PARTY TOOLS .................................................................................... ERROR!BOOKMARK NOT DEFINED.
4.5 CLIENT AGENT ............................................................................................... ERROR!BOOKMARK NOT DEFINED.
5 MIGRATION STRATEGY .................................................................... ERROR! BOOKMARK NOT DEFINED.
5.1 CLIENT AGENT INSTALL..................................................................................... ERROR!BOOKMARK NOT DEFINED.
5.2 HARDWARE SPECIFICATIONS............................................................................. ERROR!BOOKMARK NOT DEFINED.
5.3 ESTIMATED DISK SPACE................................................................................... ERROR!BOOKMARK NOT DEFINED.
5.4 VIRTUAL SERVERS........................................................................................... ERROR!BOOKMARK NOT DEFINED.
5.5 SOFTWARE SPECIFICATIONS.............................................................................. ERROR!BOOKMARK NOT DEFINED.
5.6 SQL SERVER.................................................................................................. ERROR!BOOKMARK NOT DEFINED.
5.7 SITES............................................................................................................ ERROR!BOOKMARK NOT DEFINED.
5.8 LOGICAL LAYOUT OF PROPOSED CM12R2 DESIGN (WITHOUT NOMAD).................. ERROR!BOOKMARK NOT DEFINED.
5.9 PROPOSED CM12R2PROPOSED SITE LIST (WITHOUT NOMAD) .............................. ERROR!BOOKMARK NOT DEFINED.
5.10 LOGICAL LAYOUT OF PROPOSED CM12R2 DESIGN (WITH NOMAD).................. ERROR!BOOKMARK NOT DEFINED.
5.11 PROPOSED CM12R2PROPOSED SITE LIST (WITH NOMAD)............................... ERROR!BOOKMARK NOT DEFINED.
6 CM12R2 IMPLEMENTATION COSTS AND TIMELINE.......................... ERROR! BOOKMARK NOT DEFINED.
6.1 SUGGESTED TRAINING..................................................................................... ERROR!BOOKMARK NOT DEFINED.
6.1.1 General Training..............................................................................Error! Bookmark not defined.
6.1.2 Advanced Training...........................................................................Error! Bookmark not defined.
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7 CM12R2 IMPLEMENTATION COSTS AND TIMELINE INCLUDING 1E NOMAD....ERROR! BOOKMARK NOT
DEFINED.
7.1 SUGGESTED TRAINING..................................................................................... ERROR!BOOKMARK NOT DEFINED.
7.1.1 General Training..............................................................................Error! Bookmark not defined.
7.1.2 Advanced Training...........................................................................Error! Bookmark not defined.
7.1.3 1E Training.......................................................................................Error! Bookmark not defined.
8 TECHNICAL REFERENCE FOR PORTS USED IN CONFIGURATION MANAGER .....ERROR! BOOKMARK NOT
DEFINED.
9 DMZ SUPPORT.................................................................................. ERROR! BOOKMARK NOT DEFINED.
10 IMAGING DEPOTS ............................................................................ ERROR! BOOKMARK NOT DEFINED.
11 APPENDIX......................................................................................... ERROR! BOOKMARK NOT DEFINED.
11.1 WINDOWS SOFTWARE UPDATE SERVER ........................................................ ERROR!BOOKMARK NOT DEFINED.
11.2 DETECTION AND REPORTING........................................................................ ERROR!BOOKMARK NOT DEFINED.
11.3 UPDATE CLASSIFICATIONS ........................................................................... ERROR!BOOKMARK NOT DEFINED.
11.4 PRODUCTS ............................................................................................... ERROR!BOOKMARK NOT DEFINED.
11.5 LANGUAGES ............................................................................................. ERROR!BOOKMARK NOT DEFINED.
11.6 3RD
PARTY ................................................................................................ ERROR!BOOKMARK NOT DEFINED.
11.7 DEPLOYMENT OF SOFTWARE UPDATES........................................................... ERROR!BOOKMARK NOT DEFINED.
12 GLOSSARY ........................................................................................ ERROR! BOOKMARK NOT DEFINED.
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Document Change Log
Version Revision
Date
Summary of Change Change Author
0.01 18-03-14 Initial Draft Garth Jones
James Donnelly
0.14 29-03-14 All subsequent edits and roll-up of all changes for final
version submitted to client
James Donnelly
0.15 13-08-15 Various edits and scrubbing of client names James Donnelly
Garth Jones can be reached at garth@enhansoft.com
James Donnelly can be reached at jdonnelly@techmasterservices.com
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1 Executive Summary
This document has been scrubbed to replace the client name, names of client teams, servers
and locations with <name removed> in order to keep all that confidential.
The client <name removed> is currently using ConfigMgr 2007 to manage patching and
other imaging tasks within the department. ConfigMgr 2007 will be at end of main stream
support in July 2014 and the client needs to quickly move to CM12R2 to ensure there is no
extended gap in patching capability.
There have been on-going issues with the existing ConfigMgr 2007 environment over
several months, including corruption within the databases. This has led to a decrease in
functionally. As a stop gap measure, a new ConfigMgr 2007 environment is being built to
allow for Software Update Management.
1.1 Notice to Reader
Microsoft System Center Configuration Manager 2012’s official acronym is ConfigMgr.
However, in many circles, the acronyms SCCM and CM12 are used. Since the client will
be deploying System Center Configuration Manager 2012 R2 we will attempt to use
CM12R2 throughout this document.
1.2 Project business considerations characteristics
[non-technical]
This section establishes the non-technical characteristics of the CM12R2 deployment project
that are essential in providing guidance to the technical solutions and the project execution
management requirements.
1.3 Business Drivers & Functional Requirements
The report contains conceptual level of detail. The primary focus of this report is infrastructure,
the business, data and application architecture discovery was considered only to drive the
infrastructure requirements.
There are two business requirements for the CM12R2 deployment project
CM12R2 is necessary in order to receive continued main stream vendor support
Re-establish the software patching, management and inventory provided by ConfigMgr
2007.
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2 Project Objectives
The purpose of this project is to replace the current ConfigMgr 2007 with CM12R2.
ConfigMgr 2007 will not receive main stream vendor support as of July 2014.
2.1 Scope and conditions
1. This document discusses high-level designs and approach only. In-depth details will
be described in the engineering and build documents. The decision to implement
CM12R2 has already been made; this guide does not address the business or
technical cases to use CM12R2.
2. The reader has familiarity with the Microsoft infrastructure, AD Directory Services
and ConfigMgr 2007 / CM12R2. This document does not attempt to educate the
reader on the features and capabilities of Microsoft products. The product
documentation covers that information.
3. This document proposes a design of the new CM12R2 environment to address the
following technical requirements:
a. Implement Software Update Deployments
b. Simplify the environment where possible
4. This document will not address administrative roles and responsibilities to be used
by the different support groups. Policies are to be separately defined by the
Business.
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2.2 Assumptions
2.2.1 Replacement of ConfigMgr 2007
The new Software Updates (SU) strategy will use CM12R2 for deployment
Windows Software Update Services (WSUS will be integrated with CM12R2 for
SU)
The implementation of CM12R2 will align with the mandate of the <name
removed> Desktop team standards
Active Directory (AD) schema has already been extended to include the schema
needed by CM12R2
Due to Service Level Agreements of CM12R2, Backup Contingency Plans and
Disaster Recovery Plans are not required
2.2.2 Networking Environment
The use of IP super-netting is NOT used
The client uses multiple AD sites (shown in point 3.3 below)
There are no overlapping IP boundaries
LAN speeds within a physical site are 100MB or better to the desktop
<NAME REMOVED> MAN sites are a minimum of 100 MB connection.
In the past, there have been no deployments that have caused networking issues
There are no intentions to increase bandwidth to remote site
All network devices can use DNS to resolve Windows servers. For example all
Windows XP PCs and communicate with Windows servers using FQDN
2.2.3 Application deployment
Existing ConfigMgr 2007 Package source is roughly 100GB in size
There are roughly 100 packages in ConfigMgr 2007
It is expected that these packages will be moved to CM12R2
2.2.4 AD / Workstations
If needed, existing Windows XP workstations will be managed by CM12R2
The majority of workstations are Windows 7 SP1
All Windows 7 workstation are within the AD Domains
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2.3 Risks
Delays may be caused to this project due to some of the other projects currently
under way.
For the design phase of the project there is a relatively short time line with a due date
of March 31, 2014
If the existing desktop engineering teams became Microsoft trained and certified on
the existing infrastructure tools being implemented, would be a benefit.
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3 EXISTING ENVIRONMENT
3.1 System Management environment
This section will provide an overview of the existing ConfigMgr 2007 environment. This
will support the proposed architecture as well as provide rationale towards the design
decisions of the current ConfigMgr 2007 environment.
3.2 Network
All network link speeds have been gathered from various sources.
3.3 Distribution Server Specs
There is a mix of servers that are used for distribution point within the client environment.
Below is a highlight of some of the servers that the client is using for DP.
Type CPU Ram
Site Server Dual 1.87GhZ 16GB *VM
DP Type 1 Quad 3Ghz 4GB
DP Type 2 Dual 2.66 GHz 4GB
DP Type 3 Dual 2.4 GHz 12GB
DP Type 4 Single 2.8 GHz 4GB *32bit
3.4 Site profiles sorted by number of users
This table includes number of users, bandwidth and existing distribution points for
ConfigMgr 2007.
RegionCity Existing Site Number of
PCs
Bandwidth
(Mbps)
Primary
Distribution
Point
<name removed> <name removed> 1896 250 <name removed>
<name removed> <name removed> 1087 100 <name removed>
<name removed> <name removed> 800 100 <name removed>
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3.5 Logical layout of current client ConfgMgr 2007 sites that have DP
<name removed><name removed><name removed>
CNT
SCCM-EC-W01
SCCM 2007
Legend
= Fallback Status Point
= Protected Distribution Point
= Configuration Manager DatabaseConfi
gMgr
DB
= Primary Site Server
= Secondary Site Server
<name removed> <name removed> <name removed><name removed>
<name removed>
<name
removed>
<name removed>
<name removed>
<name removed>
<name removed>
<name removed>
<name removed> <name removed><name
removed>
<name removed>
<name
removed>
<name
removed>
<name removed> <name removed>
<name removed> <name removed>
<name
removed>
<name removed>
<name removed>
<name removed>
<name
removed>
<name
removed>
<name removed>
<name removed>
<name removed>
<name
removed>
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4 PROPOSED CM12R2 Design
4.1 Recommendations
The following recommendations are being made following the review of the existing infrastructure:
1. Windows 2012 R2 will be used on all primary and secondary servers. Some of the reasons for this decision are:
a. To leverage the Branch Cache technology.
b. Primary site servers can be difficult to upgrade
2. x64 bit server OS and software will be used where software is possible.
3. SQL 2012 will be used with the primary server and installed locally
a. Better performance
b. Support for SQL Server Reporting Services
4. There will only be one Fallback Status Point (FSP) and it will be hosted on a virtual server.
5. All workstations within the domains and will have the CM12R2 client installed
6. Discovery options
a. AD discovery will be used to select only Windows 7 workstations that have been logged onto within the
last 90 days
b. An existing account called “SCCM push” will be used to install the CM12R2 client on workstations
7. Primary site
a. All class “B” sites will report to the Primary Site
b. All management tasks will take place on the Primary Site
i. Creating applications and deployment
ii. Creating software update packages, SU groups and Deployment
iii. Creating packages, programs and deployment
iv. Create collections, software metering rules, compliance settings
v. Publishing of reports
vi. Asset Intelligent synchronization
vii. Software Update synchronization (WSUS)
c. Host the FSP
8. All class “B” sites will be secondary site servers. Some of the reasons for this decision are:
The rest of this document has been removed in the hopes that you will contact James Donnelly at
jdonnelly@techmasterservices.com for the complete document.