This document welcomes attendees to an event and provides some housekeeping notes. It reminds attendees to visit certain vendors and presentations, notes that select presentations can be downloaded and all can be viewed later. It encourages tweeting about the event using a specific hashtag and asks if attendees have any questions.

1. Customer
Experience
portion
WELCOME!

2. “Other” Housekeeping Items
 Have you visited TESS?
 Have you visited the select vendors?
 The day is being streamed LIVE and is being
recorded!
 Select presentations will be available for
download; ALL presentations can be viewed
Tweet all about it!
#JSS13

9. Like your
coffee in
the AM?

10. Wish you could
take a vacation,
OR
have more time
for one?

17. Questions,
audience?